5611 International Process Jobs - Page 19

Hiring for Customer Service Executive - Provide high-quality customer support via voice process for international clients. - Address and resolve client queries and issues efficiently and professionally. Required Candidate profile Graduate freshers with excellent English communication skills Location - Airoli

Hi, Hiring for Non voice Customer Service Chat Process Need Grad./UG with 1Yr of International Chat/voice customer service. Salary upto 30k in hand, 4.50LPA 5 days working 2 roster off/ 24*7 Shifts Cabs & Cab allowances Call&WhatsApp Anu- 9910709744 Required Candidate profile Candidates must have excellent communication skills. Candidates must be comfortable working in any shifts. Candidates must be an immediate joiner.

Hiring for Live Chat Support Executive - Deliver accurate, and courteous customer support via live chat for product or service inquiries. - Respond to customer queries, resolve complaints Perks: -Cab Facility - Additional OT Pay Required Candidate profile - Prior customer service or chat support experience is a plus. - Excellent English skills; multilingual abilities beneficial for international roles. - Willingness to work in rotational shifts.

Hiring for Chat Support Executive - Respond promptly to customer inquiries, complaints, and support requests via chat. - Provide accurate information about company products, services, and policies. Perks: -Cab Facility - Additional OT Pay Required Candidate profile - Empathy, patience, and a genuine desire to help customers. - Capable of handling multiple chat conversations efficiently.

Mini 18 month international voice experience required Salary upto 5 Lpa + Loyalty bonus 10 to 15k + fixed incentives 10k Rotational shift Both side cabs Location :- Pune (Hinjewadi ) For more details call or whatsApp HR Sanjana@9999129207 Required Candidate profile NOTE :- Must be from international voice background * References highly appreciated

Resolve Inbound International customer queries via calls Identify and assess customers needs to achieve satisfaction Follow communication procedures and policies Handling billing queries Min 6 Months of experience in International BPO Voice process Required Candidate profile Graduate/ UG can apply Both side cabs Should have excellent Communication in English Should have Basic computer knowledge Candidates should be willing to work in US shift Connect Monika - 7771093198

Hiring for sales process/Gurgaon location graduate minimum 1 year exp in sales Salary :25k inhand 6 days working Work from office contact:9643923850 @pallavi

we are hiring for international chat process Role & responsibilities Assists in the implementation of specific customer service management plans under supervision. 2. Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group's resource pool, within guidelines and with some supervision 3. Gathers customer information and performs analysis and understands customer needs to provide customer service insight for the efficient management of customer issues. 4. Executes and delivers work often covered by existing procedures in order to achieve objectives and the vision of the Customer Service team. 5. Assists in the implementation of continuous improvement opportunities to improve the customer service team processes. Preferred candidate profile 1 year of international chat experience is mandatory. Excellent communication skills only 5 days working Flexible shift timings both-way cabs To share your profile mail at sophiya.massey@careernet.in. or call/WhatsApp Sophiya at 7042266439

Hiring for International Collection Process ( Voice) 5 Days working / Rotational Shift and off Noida Location Candidate must 1 year of International Customer Service, Sales OR Collection Exp and must have good communication Skills One side Cabs for both male and female employee Salary 22k to 38k in hand Lucrative Incentive + Other perks and benefits Interview Timing :- 4pm to 7pm (in the afternoon) For More information Call or what's App Preet 9999258087 Office Address:- Embassy Galaxy, Tower C ground floor, Noida Sector 62 nearest metro Station Electronic City

Role & responsibilities Handle inbound/outbound calls for international customers with professionalism and courtesy. Provide accurate information regarding products, services, or support. Resolve customer issues, complaints, and queries effectively. Maintain clear communication and ensure customer satisfaction. Achieve daily/weekly/monthly targets and adhere to quality guidelines. Document customer interactions and transactions accurately. Collaborate with team members and supervisors to improve service quality. Stay updated with product knowledge and company policies. Skills and Qualifications: Excellent verbal and written communication skills in English . Good accent and fluency suitable for international clients. Basic computer knowledge and ability to handle CRM software. Problem-solving skills with a positive attitude. Ability to work in shifts, including night shifts if required. Prior experience in voice process or customer service is a plus but not mandatory. Strong interpersonal and listening skills. Training provided to understand company products and services. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Greetings From [24]7.ai Location : Bangalore( Marathahalli ) Mention HR Pranaw - ARC136 on top of your resume & Mention at Registration Desk We have huge openings for international voice, semi voice & non voice process interested candidates can apply Come directly to office and attend the interview by mentioning HR Pranaw as your Referral name and mention Reference Code - ARC136 on top of your resume Mode Of Interview - Face to Face Interview ( No Virtual Interview ) Note: Interested Candidates can directly call or WhatsApp HR Pranaw on 9600064580 / pranaw.s@247.ai, Candidates can also walk -in directly by mentioning my name HR Pranaw on top of the resume Point of Contact - HR Pranaw Reference Code - ARC136 Roles and Responsibilities: An International Process Job is a job where the executives are assigned to handle the calls and emails from customers in different countries, particularly the U.S, UK, Canada, Australia etc. These jobs include product and service support or technical support in which the customer is calling or sending an email to solve an issue. Note: If you had already attended the interview with 247.ai in recent 30 days, please attend after 30 days - Interview Cooling Period We are looking for an immediate joiner Since its an International Process, Shifts are Rotational Night Shift Should have good verbal & written communication in English Please carry your Aadhar card and Resume for interview Dont forget to mention HR Pranaw on Top of your resume - For Gate pass & Registration Process Skills Required: Excellent Verbal and Written Communication skills. Good logical reasoning & analytical skills. Able to interact with customers Call / Chat, should be able to answer servicing questions. Salary: INR 2,53,772 - 3,50,000 LPA + Incentives + Goodies Age limit: 18+ to 30 years below. 5 Days working 2 days Rotational week off. Should be flexible with night shifts (US or Australian Shifts) Benefits: Two-way cab facility Door step pickup & drop (Max 20 Kms) Life Insurance. Medical Insurance World Class Facility - Cafeteria, Gym, Sports arena, Amphitheatre, Theme based break-out zones Eligibility Criteria: PUC/12th/Diploma, Undergraduate/Graduate (B.com, BBA, BSC, BCA, BE, B.tech, BA and Postgraduate MBA/MCOM) freshers and experienced can apply . HR Pranaw Senior HR Executive [24]7.ai - Bangalore Call/whatsapp - 9600064580 Pranaw.s@247.ai

Resolve Inbound International customer queries via calls Identify and assess customers needs to achieve satisfaction Follow communication procedures and policies Handling billing queries Min 6 Months of experience in International BPO Voice process Required Candidate profile Graduate/ UG can apply Both side cabs providing Should have excellent Communication in English Should have Basic computer knowledge Candidates should be willing to work in US shift HR Cl- 84596 70739

Hiring for International Process Work Mode: Work From Office Salary: 32K CTC Interested Candidates can WhatsApp their resume 9988265439 KINDLY SHARE RESUME ON GIVEN WHATSPP NUMBER ONLY Skillset Required: Good communication in English Need Technical Experience of troubleshooting Excellent verbal fluency Qualification: Graduate and undergraduate can considered Experience Required: At least one year of experience in international domain + Tech support(Troubleshooting) Experience is Mandatory Both Side Cab available Hiring Zone is 25km from sector 18

Hiring for International Process Work Mode: Work From Office Salary: 32K CTC Interested Candidates can WhatsApp their resume 9988265439 KINDLY SHARE RESUME ON GIVEN WHATSPP NUMBER ONLY Skillset Required: Good communication in English Need Technical Experience of troubleshooting Excellent verbal fluency Qualification: Graduate and undergraduate can considered Experience Required: At least one year of experience in international domain + Tech support(Troubleshooting) Experience is Mandatory Both Side Cab available Hiring Zone is 25km from sector 18

Greetings From The Job Factory !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: For More Details Call : PAVITHRA T @9538878908 (call or whats app) Email id : pavithrat@thejobfactory.co.in (Please send us a message on WhatsApp in case the numbers are busy). Job Details Process: International Voice Process Work Location: Bangalore Cab Service: 1 way provided CTC Details: Exp UG & Grads - Sal Upto 5.6 to 6LPA Shift Timings: Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with customer support experience) Roles and Responsibilities : Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates with minimum of 12+months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred For More Details Call : PAVITHRA @9538878908 (call or whats app) Email id : pavithrat@thejobfactory.co.in

Job Description Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? • 2-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks Professional customer service skills: solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred • Strong coping, emotional resilience, and stress-management skills • Excellent comprehension, communication, and English language skills • Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies • Strong attention to detail • Comfort synthesizing and analyzing information from multiple streams • Strong critical thinking and decision-making skills • -Computer proficiency and typing speed (minimum 30 WPM preferred). • -Flexibility to work in rotational shifts including weekends. • -Ready to work from Office • -Experience in voice process is a plus Roles and Responsibilities: •• Review, classify and/or remove content according to client guidelines, using specific tools and channels • Understand and remain updated on changing client policies and guidelines • Investigate, resolve, and relay complex content issues to the broader Trust and Safety team o Provide support to customers via live chat on various platforms. o Respond to customer inquiries in a professional and timely manner. o Assist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns. o Identify and resolve customer issues and complaints effectively. o Escalate unresolved issues to higher-level support teams when necessary. o Maintain a calm, positive, and helpful attitude with all customer interactions. o Stay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information. o Provide clear and concise explanations to customers regarding products, services, or policies. o Manage multiple customer chats simultaneously while maintaining a high level of customer service. o Ensure that chat responses are efficient, clear, and accurate. o Meet performance metrics for response time, resolution time, and customer satisfaction. o Document customer interactions accurately in the system. o Log all inquiries, complaints, and solutions provided for future reference. o Maintain detailed records of customer issues and feedback for quality and training purposes. o Work closely with other team members and departments to ensure seamless service delivery. o Share feedback, best practices, and insights with the team leader to improve overall team performance. o Maintain high levels of professionalism and ensure that all interactions align with company standards and policies. o Participate in regular training sessions to improve skills and knowledge. Contact Point : Rashmi - 7760984460 / 7259027282. Richard - 9686682465.

Job description Requirements: We need someone whos responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. So definitely someone with excellent verbal and written communication and customer service skills. We need someone who can multitask and work in a fast-paced high-stress environment. Someone who can lead and is great in analyzing situations and data. Someone who has the ability to build productive business relationships with clients. Someone who has strong organizational, analytical and managerial skills. Lastly, we need someone who possesses a professional, courteous, and resilient attitude.

Job description We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Now, we need your full concentration because its time to imagine what it's like being a WFM RTA. So what does a RTA really do Think of yourself as someone who will help the program and operating leaders to ensure that account health is maintained consistently both from hygiene and SLA standpoint. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Now, we need your full concentration because it's time to imagine what it's like being a RTA , at TaskUs an WFM RTA: Would act as the first point of contact for all service related escalations occurring on account of issues such as call routing, technical outage,unscheduled absences , unscheduled breaks etc. Would constantly monitor, track, document and communicate real time floor activities in terms of adherence to process defined AUX/ ACW/ BREAKS & SHIFTS. Would ensure availability of analysts on phones/chats as per the business model requirement. Would be responsible for Real time queue monitoring (RTQM) Would be responsible for sending Intraday reporting (Hourly Interval Reports, Productivity Reports) Will have to manage client Interaction. Provide perspective (knowledge of trends and total demand) to WFM leadership, Client, and Ops Leadership Assist in detailing and documenting performance impacts to WFM leadership Providing accurate and timely information and consultation to Team in support of WFM as required Understanding the baseline forecast Understanding the dynamic trend data and its application to forecasts Understanding the application of business and functional initiatives and its application to forecasts Understanding the supply and demand alignment. Understanding the break-shift adherence Someone who is aware about line adherence and dynamics of line adherence. Imagine yourself going to work with one thing on your mind: that you will help the program management with meeting SLA's and program health at all times. As you tackle your new tasks for the day, you know that it will lead to one thing: acting quickly in raising issues and making sure there is a quick mitigation plan in place to meet day end / interval level SLA. As a RTA, you will provide inputs to capacity planning and scheduling teams based on your analysis to make sure that we optimize schedules and review planning assumptions based on your feedback. So, do you have what it takes to become a WFM RTA Requirements: What exactly are we looking for Well, we prefer someone with a minimum of 24 months experience in WFM RTA domain. Someone who should be willing to work in any shift + on weekends from our site. What else You must have very good proficiency in MS excel and Google sheets. Handson experience in IEX tool. Any prior Workforce Management experience in Scheduling or Reporting will be an added advantage.

Job description Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility. A critical part of the role is to be able to train and help in the development of your team, by conducting team huddles, coaching sessions, and recognizing weaknesses - so you can offer solutions to help them improve and grow. Through that, your team will be able to deliver a superior customer experience - which is the main thrust of your department. You must be adept at creating reports of your teams performance and documenting feedback from your client. You must be able to effectively manage issues that might arise (including HR related ones); not to mention, being creative in terms of thinking of solutions; and acting as the liaison between management and your team. So, do you have what it takes to be a Team Leader Requirements: So, what are we looking for We need someone who has the skills to call themselves a Leader. Someone with at least one (1) year of relevant Team Leader experience managing at least 10 + teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how.

Job description As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst Requirements: What exactly are we looking for Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support Thats definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support Even better! Were looking for someone who has strong verbal and written communication and comprehension skills, has done RCA, prepared dashboards, has knowledge about 7QC Tools, Coaching, Feedback, Corrective actions & preventative actions, etc. 1 year International experience is mandate as a QA. We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who's resourceful, able to multitask and has high attention to details will be a great addition to the team. If you're someone who's self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure then TaskUs is for you.

Captive Unit hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. We need one year of International chat experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 6.5 LPA + plus other perks Location - Gurgaon Contact-+919899117267 Kashish.

About Client Hiring for One of the Top Most Prestigious Multinational Corporations! Job Title : Process Consultant Qualification : Any Graduate and Above Relevant Experience : 2 to 4Years Must Have Skills : 1. Minimum 2 years of international customer service experience supporting chat or mobile messaging channels. 2. Excellent communication skills. 3. Typing speed of at least 50 WPM with 90% accuracy 4. Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge 5. Multitasking: Ability to Toggle Between Screens/Tools. Good Have Skills : Knowledge and expertise in Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge Roles and Responsibilities : 1. Deliver world-class customer service, while responding to Customer inquiries and concerns via multiple channels (web chat, mobile messaging, etc.) 2. Build meaningful relationships with our customers through a consultative approach, understanding their current and future needs, providing first contact resolution, and negotiating a positive outcome for the Customer. 3. Enhance our customers experience by identifying opportunities to offer products based on Cardmembers needs. 4. Meet and exceed quality goals, compliance regulations and productivity targets. 5. Navigate computer systems and applications to service our customers and enable them to get the most from our online and mobile platforms. 6. Document necessary information, such as payment details, Customers change of details, change of address and travel notifications. Location : Gachibowli, Hyderabad CTC Range : 3.5 5 LPA (Lakhs Per Annum) Notice Period : Immediate Mode of Interview : Face To Face Shift Timing : Night Shift Mode of Work : Work From Office -- Thanks & Regards, Chaitanya HR Analyst- TA-Delivery Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432445 | WhatsApp @ 8431371654 chaitanya.d@blackwhite.in | www.blackwhite.in

ARE YOU LOOKING FOR A JOB?? you are at the right place!!! Hiring for a UPS process location - Noida Package - 30% hike on the last drawn salary, or 6.75 LPA as per the budget Requirements - Graduate + 1-year experience as a TEAM LEADER on paper in to international process Shift - Rotational For the day shift there would be no cabs Shuttle facilities in odd hours and travel reimbursement would be there. Both side travel reimbursement - 2200 One side - 1100 Interested candidates can connect with us on the given number.[voice&whatsapp] HR Ayesha- 8657002778 HR Shraddha - 8657002747

Greetings From The Job Factory !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: For More Details Call : PAVITHRA @9538878908 (call or whats app) Email id : pavithrat@thejobfactory.co.in (Please send us a message on WhatsApp in case the numbers are busy). Job Details Process: International Voice Process Work Location: Bangalore Cab Service: 1 way provided CTC Details: Exp UG & Grads - Sal Upto 5.6 to 6LPA Shift Timings: Rotational Shifts / Rotational Off Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with customer support experience) Roles and Responsibilities : Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates with minimum of 12+months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred For More Details Call : PAVITHRA @9538878908 (call or whats app) Email id : pavithrat@thejobfactory.co.in

Hiring for customer support, Technical support for voice/ chat/email for international BPO. only Work from office. salary: 3 LPA To 5 LPA Qualification: UG/PG/Fresher, English communication. shift: Rotational Location:-Jaipur, Noida , Lucknow