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0.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
Hiring for International Process Voice/Chat Support- Customer Service UG/Grad freshers and Exp. can apply Salary- 15k to 34k in hand Loc- Gurgaon 5 Days working 24*7 Shifts Night shifts Rotational shift Call & WhatsApp ZAM 9910972518 Anu 9910709744 Required Candidate profile Candidates must have excellent communication skills. Candidates must be comfortable working in any shifts. Candidates must be an immediate joiner.
Posted 1 week ago
0.0 - 2.0 years
3 - 4 Lacs
Gurugram
Work from Office
Hiring: Customer Support Associate International Process Location: Premium Location (details on call) Salary: Up to 38,000 CTC Shift: Rotational shifts (as per process) Qualification: Graduate Experience: Minimum 3 months of international calling experience Requirements: Excellent English communication skills Willingness to work in rotational shifts Immediate joining is a must Apply Now Contact: 8264812719 Immediate joiners only Referrals are highly appreciated
Posted 1 week ago
0.0 - 5.0 years
1 - 2 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Excellent communication and interpersonal skills. Ability to multi-task, prioritize, and manage time effectively. Problem-solving skills . Fresher Can also Apply Apply at neeta@nextvisionbs.com or call / whats at +91 80773 08341
Posted 1 week ago
0.0 - 2.0 years
3 - 4 Lacs
Gurugram
Work from Office
Job Description Inform customers about products & services Handle inbound & outbound calls Understand the customer's needs & solve queries. The Candidate should be flexible for rotational shifts The candidate should have technical experience or upselling customer support exp. Graduation (Mandatory) Salary- 27k in hand Relevant candidates can reach out @ 8264812719 for more details.
Posted 1 week ago
1.0 - 3.0 years
3 - 4 Lacs
Gurugram, Greater Noida, Delhi / NCR
Work from Office
Role & responsibilities We are looking for skilled and customer-focused individuals to join our team for an International Voice Process role in Gurgaon. Job Title: International Voice Process Gurgaon Location Experience Required: Minimum 1 Year (on paper International Voice/Chat Process) Location: Gurgaon Salary: Up to 35,000 CTC/month Qualification: Graduation (Mandatory) Job Type: Full Time Work Mode: Work from Office Shift: Rotational Key Responsibilities: Handle customer queries and provide solutions through voice channels Ensure timely resolution of customer issues while maintaining high service standards Follow communication scripts, policies, and procedures Achieve performance goals in line with company targets Maintain documentation of customer interactions Requirements: Graduate with minimum 1 year of documented experience in international voice/chat support Strong command of English (verbal and written) Ability to work in a rotational shift environment Good interpersonal and problem-solving skills Should be comfortable with voice-based support Contact Details: Contact Person: Anita Rajput Phone/WhatsApp: +91 89683-68584 Email: hr.kabalikrutzone31@gmail.com
Posted 1 week ago
1.0 - 3.0 years
3 - 4 Lacs
Gurugram, Greater Noida, Delhi / NCR
Work from Office
a of , Role & responsibilities We are looking for skilled and customer-focused individuals to join our team for an International Voice Process role in Gurgaon. Job Title: International Voice Process Gurgaon Location Experience Required: Minimum 1 Year (on paper International Voice/Chat Process) Location: Gurgaon Salary: Up to 35,000 CTC/month Qualification: Graduation (Mandatory) Job Type: Full Time Work Mode: Work from Office Shift: Rotational Key Responsibilities: Handle customer queries and provide solutions through voice channels Ensure timely resolution of customer issues while maintaining high service standards Follow communication scripts, policies, and procedures Achieve performance goals in line with company targets Maintain documentation of customer interactions Requirements: Graduate with minimum 1 year of documented experience in international voice/chat support Strong command of English (verbal and written) Ability to work in a rotational shift environment Good interpersonal and problem-solving skills Should be comfortable with voice-based support Contact Details: Contact Person: Anita Rajput Phone/WhatsApp: +91 89683-68584 Email: hr.kabalikrutzone31@gmail.com
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! - Freshers and experienced candidates welcome. Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-38k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds-1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Arshiya-7026112000 / 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 1 week ago
1.0 - 3.0 years
1 - 3 Lacs
Noida, Gurugram
Work from Office
Tittle-Telesales Executive Qualification - Graduate / Undergraduate Salary - Upto 30k Good communication Skills Experience - min. 6 months Location - Noida / Gurgoan Contact no. HR Ashish 8744868654 (call & WhatsApp)
Posted 1 week ago
1.0 - 5.0 years
3 - 3 Lacs
Hyderabad
Work from Office
*12th/10*3yrs diploma/Any graduate *arrears accepted *Excellent communication in english *min 6 months into any international voice or mail,chat,calls is must *sal-3.5lpa *Rotational shift *Two way cab *5days/2daysoff *Hyderabad 9940812026/8925733223 Required Candidate profile *looking for a candidates with min 6 months exp into any international voice or mail chat semi voice process exp *international exp is must *fluency in english *immediate or 15days notice is accepted
Posted 1 week ago
1.0 - 6.0 years
3 - 4 Lacs
Ahmedabad
Work from Office
Respond to customer queries over chat and email in a timely, clear, and helpful manner Occasionally make outbound calls if needed Collaborate with team leaders and support staff for efficient resolution Resolve customer concerns with empathy Required Candidate profile Excellent written communication skills Computer proficiency and typing speed Ability to multitask and prioritize effectively Previous experience in chat/email support preferred Perks and benefits Night Allowance Meals Free Cab Facility
Posted 1 week ago
4.0 - 9.0 years
5 - 15 Lacs
Gurugram
Work from Office
Job Overview We are seeking a highly motivated and experienced Senior Manager in training to join our team. The ideal candidate will be well versed with International process & training and play a pivotal role in designing and delivering impactful training programs, managing stakeholder relationships, through effective learning initiative. The selected candidate must also be flexible to integrate training and supporting AOCS during IROP’s to support business continuity. Key Responsibilities Facilitation & Training • Conduct compliance checks to identify and address gaps in our documentations process to be audit compliant for both internal and external audits • Develop, deliver, and facilitate training programs, fostering continuous skill enhancement and a culture of learning. Continuously evaluate and improve training materials, delivery methods, Governance & Stakeholder Management • Collaborate with business leaders to align training initiatives with strategic objectives. Qualifications • Mandatory and key skills required for this role Experience in International Process with an International carrier Has delivered training with proven 5-8 years of experience Has been involved in creating content in his previous role Exceptional communication skills to deliver clear, engaging, and impactful training content Flexibility to work on weekend and on shifts as per training needs Desirable skills required for this role Proven ability to manage multiple stakeholders and build strong, effective relationships Strong project management skills, with a focus on quality and attention to detail What We Offer • Comprehensive Benefits: Supporting your professional and personal well-being. • Growth Opportunities: Accelerating your career in a collaborative, innovative environment. • Impactful Role: Lead L&D initiatives and make a meaningful difference in enhancing customer experience. If you are passionate about process training, stakeholder engagement, and driving employee growth, we invite you to join ifly, IndiGo and contribute to building a world-class customer experience. Note: This job description provides a summary of the role’s responsibilities and qualifications. It is not an exhaustive list of duties or expectations. 'At IndiGo we are committed to fostering an inclusive and equitable workplace. All employment decisions are made solely on the basis of merit and qualifications, without regard to a candidate’s gender, race, color, religion, caste, creed, ethnicity, language, sexual orientation, marital status, maternity status, disability, or social and economic background’
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Noida, Hyderabad, Mumbai (All Areas)
Work from Office
Customer Service Agent Freshers & Experienced both can apply Salary 2 LPA to 4 LPA Rotational shifts & Day shifts Share cv on WhatsApp 6367194878
Posted 1 week ago
1.0 - 2.0 years
3 - 3 Lacs
Gurugram
Work from Office
Profile- International Chat Process Work Mode- Work From Office Position- Customer Success Associate Skillset- Good communication in English language and excellent verbal fluency required along with technical troubleshooting exp. Qualification- Graduate/undergraduate both will work Interview rounds- HR Round > Ops Round > Versant Salary- 25K CTC to 31K CTC Location- Sector 18, Gurugram, Haryana 122016 Experience- At least 6 months of INTL Process Experience Working days- 5 Days Working; Rotational Shifts with Rotational Weekly Offs No. of positions- 15 Agents Benefits & Perks- Both Side Cabs Hiring Zone- Within 20 KM from Office
Posted 1 week ago
1.0 - 4.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Role: Claims Associate Shift: 7am to 4pm Location: Brook field Salary : Up to upto 30,000 Take Home Experience: 1.6 to 4 years in International Voice Process Education: Graduates with relevant experience 2-Way Free Cab Service Up to 25 Km
Posted 1 week ago
1.0 - 6.0 years
2 - 3 Lacs
Mumbai, Mumbai Suburban
Work from Office
Customer Support (Email) * Min 1 year of experience in email in BFSI Industry Or * Min 2 years in BPO Industry * Graduate Salary - 23K TO 27K Immediate joining BGV - Education and experience documents are mandatory HR Arti 9522754537
Posted 1 week ago
0.0 - 5.0 years
2 - 7 Lacs
Bengaluru
Work from Office
Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Ability to analyze data, track KPIs, and drive performance. High attention to detail and a commitment to quality and compliance. Ability to work in a fast-paced and dynamic environment. Contact Hiring Manager Mallik @ 7259027282 / 9900024811 / 9686682465 / 7760984460
Posted 1 week ago
0.0 - 5.0 years
0 - 3 Lacs
Mumbai Suburban, Thane, Navi Mumbai
Work from Office
Job Alert! *Urgent Job Opening: Chat and Voice Process* - Location: Thane (Work from Office) - Excellent communication skills required - Open to freshers (HSC graduates) and experienced candidates *Salary:* - Freshers: up to 20,000 - 1+ year experience: up to 25,000 (Chat), up to 27,000 (Voice) *Shifts:* - 24/7 shifts with 2 rotational days off *How to Apply:* - Share resume on sujata@careerguideline.com - Call Sujata at 7738115585 - Walk-in for an interview at Thane location *Required Tests:* - AMCAT - HR - OPS - Versant *Immediate Joining Required*
Posted 1 week ago
0.0 - 1.0 years
3 - 5 Lacs
New Delhi, Gurugram, Chhatarpur Delhi
Work from Office
Role & responsibilities Process name: customer service Nature of process: Blended (voice+ email) Location: Chhatarpur, Delhi Shifts: day shifts, 5 days working Salary: 37k-38k in hand Interview mode: Walk in Interview round: HR/ Email writing/ Chat assessment/ Operations Eligibility: both grads and under grads with at least 6 months to 1yr of experience in customer service/ sales can apply Process name: Fenwick Nature of process: non voice Location: Gurugram Salary: 20k in hand + 3500(MIV) Eligibility: graduate and under graduate freshers (no B. tech) Interview rounds: Amcat/Versant/Ops Name of process: fantastic 4 Nature of process: Blended Location: Gurugram Salary: 24k in hand + 6k(complexity bonus) Eligibility: Graduates freshers (no B. tech) Interview rounds: Typing/Versant(62)/Non voice versant(58)/Ops To apply please call: Lakshmi - 9220837660 Preferred candidate profile Dear candidates, We are Hiring for customer service profile for Blended/voice/non-voice/chat process ****All companies are certified as Great Place to work**** ****All companies are certified as Great Place to work**** ****All companies are certified as Great Place to work**** Packages : For Fresher's Up to 3 LPA & Experienced candidates up to 5 LPA. Packages : For Fresher's Up to 3 LPA & Experienced candidates up to 5 LPA. Packages : For Fresher's Up to 3 LPA & Experienced candidates up to 5 LPA. Packages : For Fresher's Up to 3 LPA & Experienced candidates up to 5 LPA. Packages : For Fresher's Up to 3 LPA & Experienced candidates up to 5 LPA. Locations: Gurugram , Chhatarpur (Delhi), Noida Eligibility : Candidate must be graduate & must have Degree or at least all Semester Mark sheets. Candidate must've excellent verbal & written communication skills. Any graduate (No B.tech fresher). Perks & Benefits: Days Shifts , Night shifts both available , Rotational shift Unlimited Incentives Insurance ( Health & Medical & accidental ) Job Security Desk Jobs (can be Hybrid too depending on performance) Contact us: You can call any of our recruiter for more information on these profile. Lakshmi - 9220837660 Note we are looking for immediate joiners only, in case of relocation case we can maximum give you 1 week for relocation. You can get you offer in same day Regards Lakshmi - 9220837660
Posted 1 week ago
0.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 6.5L.P.A + Incentive US SHIFT IMMEDIATE JOINERS ONLY UG FRESHERS ALSO CAN APPLY For more information please call smitha - 9880964847 /9880952642 (WhatsApp / call) Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. Regards Smitha HR TEAM
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring Now: International Voice Process | Chat | Blended Support Location: Gurgaon Shift: Rotational (24x7) | 5 Working Days | 2 Week Offs Immediate Joiners Preferred Open Positions International Voice Process Blended Process Chat Support Eligibility Criteria Graduate / Undergraduate (Freshers & Experienced up to 5 years) Excellent English Communication (Written & Spoken) Willingness to work in Rotational Shifts Key Responsibilities Handle international client queries (Voice / Chat-based) Deliver high-quality and timely resolutions Maintain customer satisfaction and professionalism Salary & Benefits In-hand Salary: 15,000 45,000 per month Incentives: Performance-based Transport: Company Cab Services Provided Other Benefits: PF, ESI, and more Why Join Us? Global exposure (UK, US, Australia clients) Career growth in a dynamic and supportive environment Client-Funded Hiring | No Charges Apply Now – Immediate Joiners Welcome! Share your updated resume with our HR team: HR Contact Numbers: Khushi: 9389460353 Afreen: 6206077869 Gayathri: 7550109302 Tabitha: 7338927441 Bhoomika: 7975307625 No Registration or Placement Charges Don’t Miss Out – Secure Your Spot Today!
Posted 1 week ago
1.0 - 6.0 years
3 - 3 Lacs
Jaipur
Work from Office
Accounts payable/ Account receivable- BPO AR: Review the related retailer invoice AP: Review the associated brand pay-out Cross-check with the corresponding cash payment record to verify resolution status Document any discrepancies 27k CTC
Posted 1 week ago
0.0 - 5.0 years
0 - 3 Lacs
Thane, Navi Mumbai, Goregaon
Work from Office
**Hiring for Multiple Processes Immediate Joiners!** Hello Job Seekers, Were back with exciting opportunities! **Openings for:** Travel Process Customer Service Chat/Blended Process Medical/Healthcare Billing Banking Process/Bank Payroll **Requirements:** HSC/Graduate Freshers & Experienced both can apply Excellent English Communication Skills Willing to work 24x7 shifts (2 rotational offs) **Salary:** Up to 42K + Incentives **Job Locations:** Thane / Navi Mumbai / Mumbai **Perks:** Easy selection process Immediate joining Walk-in or Virtual interviews available Apply Now & Grab the Opportunity! Interested Candidates share resume on pallav@careerguideline.com OR Contact Hr Pallav 72768 25565 If you have any references your friends, colleague or family share their profile or number as well Happy job hunting!!!
Posted 1 week ago
1.0 - 6.0 years
3 - 4 Lacs
Gurugram
Work from Office
Need experience with min 1yr of international voice/ chat exp on paper Grads/ UGs Salary up to 30.5k + incentives + variables Both sides cab or allowance Location- Gurgaon Work from Office Excellent comms & written skills Call: HR Ritika 9289133009 Required Candidate profile US Telecom chat process, 40wpm required
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Noida, Greater Noida, Delhi / NCR
Work from Office
Job Title: Customer Service Associate Voice (UK Process) Location: Gurgaon / Noida Process: UK Aviva IPP (Voice Support) Shift: Rotational | Night/Odd Hours (7 PM 7 AM) Last Shift Logout: 12:00 AM Working Days: 5 Days with 2 Week Offs (Sat/Sun split possible) Salary: 3.50 3.75 LPA (Capped at 4.2 LPA with business approval) Eligibility Criteria: Education: Graduate fresher with excellent English communication Not Eligible: Technical or Hotel Management degrees (e.g., B.Tech, M.Tech, MCA, BCA, MBA, HM, etc.) Exception: B.Tech/M.Tech candidates with 6+ months of customer service experience are eligible Preferred Experience: Prior BPO/Voice process experience with complete documentation is an added advantage Transport & Location Policy: One-way transport provided for night/odd hours Self-traveling male candidates outside the hiring boundary are eligible No mandatory transport for males within the hiring zone Gender Note: Only male candidates will be considered if: They live outside transport limits Are willing to commute by their own transport BGV (Background Verification) Requirements: Mandatory Documents: Passport / Voter ID / Aadhaar / PAN At least 2 valid documents required at the time of hiring Training Details: Duration: 15 days (Voice Process Training Mandatory) Stipend: 17,000 Assessment Criteria: SVAR Score: 65+ Final Test Score: Minimum 70 to qualify for onboarding Onboarding Process: Subjective Interviews + SVAR + Post-training Test Role Overview: Join our dynamic team to manage inbound customer service calls for UK-based clients in the HR outsourcing domain. Strong English communication and customer-handling skills are essential for success in this role. Important Note: We do not charge any fees for interviews or placement. This is a client-funded hiring process. Ready to Kickstart Your Career? Apply Now! HR Khushi: 9389460353 HR Afreen: 6206077869 HR Gayathri. 7550109302 HR Tabitha. 7338927441 HR Bhoomika. 7975307625
Posted 1 week ago
0.0 - 5.0 years
3 - 4 Lacs
Mumbai, Bengaluru
Work from Office
Job description Greetings from Trigent Software!! Candidate with excellent communication skills are higly preferred. Role: Internation Customer Service Mode of Work: Work from Office Experience : 0 - 6yrs Location: Bengaluru (Bellandur)/ Mumbai Working Days: 5 days Shift: Rotational ( Including Night Shifts ) Qualification: 10+2/ Any Graduate/ Any PG Salary : 3 LPA - 5 LPA Cab: Pick and Drop will be provided Notice : Immediate/ 15days Notice Roles & Responsibilities: Job Description: Working Hours: Shift will be in any of United States of America time zones Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) Overall Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes Walk customers/ Provide navigational support on self service portal Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines Place outbound calls to customers when required in line with Client / Company guidelines Work productively whilst maintaining exceptional call/data quality standards in line with targets Contribute to the team through open and regular communication with peers / supervisors Adhere to all company or departmental policies and procedures (personnel and operational) Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process Maintain regular and punctual attendance in line with company policies and procedures Minimise customer complaints and escalations by providing exceptional service and call control Working Hours: Shift will be in any of United States of America time zones Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) NOTE: Project is only till 15-Dec-2025, once the project is over the resources will be laid off from the services.
Posted 1 week ago
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