International inbound voice process

We are hiring Process Associates for our UK Inbound Customer Support process. As a Process Associate, you will handle incoming calls from UK-based customers, assist with their queries, and provide accurate information and resolutions. The ideal candidate will have strong communication skills, a customer-first mindset, and the ability to work in rotational UK shifts.

Key Responsibilities:

• Handle inbound calls from UK customers in a professional manner
• Understand customer issues and provide accurate resolutions
• Maintain customer records and update CRM systems
• Adhere to company scripts, quality standards, and compliance policies
• Collaborate with the team to achieve daily/weekly performance goals

Requirements:

• Excellent communication skills in English (verbal & written)
• Experience: 0–5 years (Freshers are encouraged to apply)
• Comfortable working in rotational UK shifts
• Basic computer literacy and good typing speed
• Positive attitude, willingness to learn, and a team player

Job Title: Process Associate – UK Inbound Process

Walk-In Interview:
Date: Saturday, 27th September 2025
Time: 11:00 AM to 5:00 PM IST
Venue: RK Software Solutions,
Mallareddy Heights, Srinivasa Nagar W Colony,Madhura Nagar, Hyderabad, Telangana 500038+91-70952 24477 (WhatsApp for google location )

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹40,000.00 per month

Work Location: In person