International Customer Service Representative Adecco Group

1.0 - 6.0 years

3 - 5 Lacs

mohali

Work from Office

Immediate Hiring for International Voice / Inbound Customer Service Process. Job Location - Mohali (Work From Office Only) EXP - 1+ yr in Customer Service ROTATIONAL NIGHT SHIFTS / TWO WAY CABS / Rotational Week OFFS EXCELLENT ENGLISH COMMUNICATION SKILLS REQUIRED Share updated resume at siddhi.pandey@adecco.com or whatsapp at 6366783349 Job Responsibilities: T he Inbound Contacts Representative to represent the company by addressing incoming telephone, digital, or written inquiries To perform varied activities and moderately complex administrative/operational/customer support assignments Perform computations Typically work on semi-routine assignments To address customer needs, which may include complex benefit questions, resolving issues, and educating members To record details of inquiries, comments or complaints, transactions, or interactions and take actions in accordance with them Escalate unresolved and pending customer grievances Make decisions primarily related to interpretation of area/department policy and determining methods for completing assignments To work within defined parameters to identify work expectations and quality standards, with some latitude over prioritization/timing, and works under minimal direction Follow standard policies and practices that allow for some opportunity for interpretation, deviation and/or independent discretion

Posted Date not available

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Customer Service Representative Adecco Group

1.0 - 6.0 years

3 - 5 Lacs

mohali

Work from Office

Immediate Hiring for International Voice / Inbound Customer Service Process. Job Location - Mohali (Work From Office Only) EXP - 1+ yr in Customer Service ROTATIONAL NIGHT SHIFTS / TWO WAY CABS / Rotational Week OFFS EXCELLENT ENGLISH COMMUNICATION SKILLS REQUIRED If Interested Share CV on neeta.yadav@adecco.com OR Call on 6364920546 Job Responsibilities: T he Inbound Contacts Representative to represent the company by addressing incoming telephone, digital, or written inquiries To perform varied activities and moderately complex administrative/operational/customer support assignments Perform computations Typically work on semi-routine assignments To address customer needs, which may include complex benefit questions, resolving issues, and educating members To record details of inquiries, comments or complaints, transactions, or interactions and take actions in accordance with them Escalate unresolved and pending customer grievances Make decisions primarily related to interpretation of area/department policy and determining methods for completing assignments To work within defined parameters to identify work expectations and quality standards, with some latitude over prioritization/timing, and works under minimal direction Follow standard policies and practices that allow for some opportunity for interpretation, deviation and/or independent discretion

Posted Date not available

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International Inbound Process - Mohali Adecco Group

1.0 - 6.0 years

3 - 5 Lacs

mohali, chandigarh

Work from Office

Immediate Hiring for International Voice / Inbound Process !! Job Location - Mohali NIGHT SHIFTS / TWO WAY CABS / Rotational OFFS EXCELLENT COMMUNICATION SKILLS Interested Candidates Call on -9716815962 CV Share - garima.sharma@adecco.com Job Responsibilities: T he Inbound Contacts Representative to represent the company by addressing incoming telephone, digital, or written inquiries To perform varied activities and moderately complex administrative/operational/customer support assignments Perform computations Typically work on semi-routine assignments To address customer needs, which may include complex benefit questions, resolving issues, and educating members To record details of inquiries, comments or complaints, transactions, or interactions and take actions in accordance with them Escalate unresolved and pending customer grievances Make decisions primarily related to interpretation of area/department policy and determining methods for completing assignments To work within defined parameters to identify work expectations and quality standards, with some latitude over prioritization/timing, and works under minimal direction Follow standard policies and practices that allow for some opportunity for interpretation, deviation and/or independent discretion

Posted Date not available

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