International Customer Support Executive

0 - 1 years

0 Lacs

Vijay Nagar, Indore, Madhya Pradesh

Posted:2 weeks ago| Platform: Indeed logo

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Skills Required

support timing communication empathy chat transactions service schedule

Work Mode

On-site

Job Type

Full Time

Job Description

Position: International Customer Support Executive - 6 days working from office (Night Shift) Experience: 1-2 years Shift timing - 7 PM to 4 AM Interview timing & mode - 7 PM to 9 PM Monday to Friday (Walk-in) Skills Required: * Exceptional written and verbal communication skills. * Proficiency in conveying ideas clearly and effectively. * Ability to articulate solutions with clarity and empathy. Responsibilities: * Addressing customer inquiries: Respond promptly to customer queries via phone, email, or chat, providing accurate information and assistance. * Resolving customer issues: Handle complaints or concerns effectively, escalating when necessary, and ensuring timely resolution to maintain customer satisfaction. * Maintaining records: Document customer interactions, transactions, and feedback accurately in the system to track issues and improve service quality Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Paid time off Schedule: Fixed shift Night shift Experience: International voice process: 1 year (Required) International Customer Support : 1 year (Required) Customer support: 1 year (Required) Language: English (Required) Location: Vijay Nagar, Indore, Madhya Pradesh (Preferred) Shift availability: Night Shift (Required) Work Location: In person

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