International Customer Service Representative

0 years

2 - 3 Lacs

Posted:22 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: International Voice Process - Customer Service Executive

Location: Mumbai Metropolitan Region (Boundaries: Ambernath - Ghatkopar [Central Line], Thane - Panvel [Trans Harbour], Vashi - Chembur [Harbour Line])

Work Mode: Work from Office

Job Roles & Responsibilities

  • Handle customer calls for international clients.
  • Provide high-quality support and resolve customer queries efficiently.
  • Ensure excellent communication and customer experience.

Eligibility Criteria

  • Education: 12th Pass / Graduate (Any stream)
  • Experience: Minimum 6 months of international voice process experience
  • Skills: Excellent English communication skills (mandatory)
  • Documents: All previous company documents are mandatory

Salary & Benefits

  • Australia Process: ₹25,000 per month
  • Shift Timing: 3:30 AM – 1:30 PM (9-hour shift)
  • Week Off: Saturday & Sunday
  • US Process: ₹23,000 in-hand + ₹1,250 night allowance
  • Shift Timing: 5:30 PM – 6:30 AM (9-hour shift)
  • Week Off: Saturday & Sunday

Interview Rounds

  • HR Screening
  • Email Assessment
  • Operations Round

Important Note

At Hire Lab Career Solutions, we provide job opportunities completely free of charge. We never request money or any fees from candidates.

Job Type: Full-time

Pay: ₹23,000.00 - ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • US shift

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

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