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I CONCEPT PRODUCTIONS

9 Job openings at I CONCEPT PRODUCTIONS
International Sales Representative Noida Sector 62, Noida, Uttar Pradesh 0 years INR 0.18 - 0.25 Lacs P.A. Work from Office Full Time

Company name: Speed Global Solution Job Title: US Sales Executive Working Days: Monday to Friday Salary Range: ₹18,000 to ₹25,000 (Based on experience and performance) Job Type: Full-Time Incentives: Performance-based incentives on target completion *Job Description:* We are seeking a dynamic and results-driven US Sales Executive to join our team. The primary responsibility will be to handle the loan process for US clients and ensure sales targets are met within the stipulated time. This is a target-based role, ideal for candidates who are confident, persuasive, and motivated to achieve monthly goals. *Key Responsibilities:* Handle end-to-end loan processing for US clients. Engage with leads and convert them into successful clients. Maintain regular follow-ups with prospects to close deals. Achieve monthly/quarterly sales targets. Ensure high levels of customer satisfaction through excellent service. Prepare daily/weekly reports on sales activities and target status. *Requirements:* Excellent communication skills in English (verbal and written). Prior experience in US sales or international BPO preferred. Ability to work in a fast-paced, target-driven environment. Strong negotiation and problem-solving skills. Willingness to work in US time zones, if required. *Perks:* 5-day work week Attractive incentives on achieving targets Friendly and supportive team environment Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Food provided Compensation Package: Performance bonus Schedule: Monday to Friday Night shift Work Location: In person

Business Development Manager – International BPO India 5 years INR 0.4 - 0.6 Lacs P.A. Remote Full Time

Company name: Speed Global Solutions Job Title: Business Development Manager – International BPO Job Type: Full-Time Experience Required : 5+ years in Sales/BDM in BPO/KPO Industry Location: Office No: 616, Floor: 6th, Tower: B, iThum, Sec-62, Noida, UP (201301) Job Summary: We are seeking a dynamic and results-driven Business Development Manager (BDM) to drive growth for our international BPO operations. The ideal candidate will be responsible for identifying new business opportunities, building relationships with global clients, and closing high-value deals across various verticals including customer support, technical support, back-office services, and more. Key Responsibilities: * Develop and execute strategic plans to achieve international sales targets and expand the company’s global customer base. * Identify, qualify, and secure new business opportunities through cold calling, networking, and leveraging existing relationships. * Lead the full sales cycle from prospecting to closure, including proposal development, negotiations, and contract finalization. * Collaborate with internal delivery and operations teams to ensure solutions align with client needs and expectations. * Conduct market research and competitive analysis to identify emerging trends and customer requirements. * Maintain strong relationships with key decision-makers across client organizations to ensure long-term engagement. * Represent the company at international conferences, trade shows, and networking events. Qualifications and Skills: * Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred). * Minimum 5 years of experience in international BPO sales or business development. * Proven track record of meeting or exceeding sales targets, especially in US, UK, or APAC markets. * Strong understanding of BPO services, delivery models, and client requirements. * Excellent communication, negotiation, and interpersonal skills * Ability to work independently and manage multiple projects simultaneously. * Willingness to travel internationally as needed. Preferred Experience: * Experience with CRM tools like Salesforce, HubSpot, etc. * Exposure to verticals like healthcare, finance, e-commerce, or telecom outsourcing. * Experience in outsourcing lead generation, appointment setting, or inbound/outbound campaign management. What We Offer: * Competitive base salary plus performance-based incentives. * Opportunity to work with global clients and cutting-edge BPO solutions. * Professional development and growth opportunities. * A collaborative and high-energy work environment. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹60,000.00 per month Benefits: Work from home Work Location: In person

International Customer Service Representative Noida Sector 62, Noida, Uttar Pradesh 0 - 2 years INR 3.6 - 4.56 Lacs P.A. On-site Full Time

Job Title: Customer Support Executive (Night Shift) Company: Speed Global Solutions Shift: Night Shift (5 working days (8PM TO 5AM), Saturday and Sunday Fixed Off) Typing Speed- 30WPM Salary: 28K to 38K in hand Key Responsibilities: Customer Assistance: Assist passengers with flight bookings, cancellations, changes, and inquiries related to travel arrangements via phone support. Problem Resolution: Address and resolve customer complaints, issues, and service disruptions in a timely, courteous, and professional manner, ensuring customer satisfaction. Flight Information: Provide accurate and up-to-date information regarding flight schedules, delays, cancellations, and gate changes. Travel Policies: Explain Delta’s policies on baggage, ticketing, refunds, seat reservations, and travel documentation to customers clearly. Support in Crisis Situations: Provide assistance during emergencies, weather disruptions, and other operational challenges, offering the best possible solutions for passengers. Collaborate with Teams: Work closely with other departments like Reservations, Baggage, and Operations to resolve complex customer issues effectively. Documentation: Accurately record customer interactions and issues in the system, maintaining comprehensive case files and following up as needed. Customer Feedback: Gather customer feedback to improve service quality and provide insights to the management team on recurring issues or areas for improvement. Continuous Learning: Stay updated with Delta’s latest services, policies, and promotions to offer passengers the most relevant and accurate information. ______________ Requirements: Experience: 0-2 years of customer service experience, preferably in the travel or airline industry. Communication Skills: Excellent written and verbal communication skills, with a clear and friendly tone when interacting with passengers. Problem-Solving Abilities: Strong analytical and problem-solving skills, able to handle complex issues effectively and professionally. Customer-Focused: Strong passion for delivering exceptional customer service and enhancing the passenger experience. Technology Proficiency: Comfortable using CRM software, online booking tools, and other airline-specific systems. Adaptability: Ability to handle high-pressure situations and adapt to changing work conditions, especially in a fast-paced airline environment. Multitasking: Ability to manage multiple customer interactions simultaneously and stay organized under pressure. Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays. ______________ Preferred Qualifications: Experience in the airline or travel industry. Bilingual skills are a plus. Familiarity with Delta Airlines' services, products, and systems. Graduation is Mandatory ______________ Benefits: •* *Competitive salary •* *Cab Facility for both (Male and Female) •* *One-time meal HR Contact : 9899687023 Mail id [email protected] Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹38,000.00 per month Benefits: Food provided Schedule: Monday to Friday Night shift Language: English (Required) Hindi (Preferred) Work Location: In person

International Customer Service Representative India 0 - 2 years INR 3.6 - 4.56 Lacs P.A. On-site Full Time

Job Title: Customer Support Executive (Night Shift) Company: Speed Global Solutions Shift: Night Shift (5 working days (8PM TO 5AM), Saturday and Sunday Fixed Off) Typing Speed- 30WPM Salary: 28K to 38K in hand Key Responsibilities: Customer Assistance: Assist passengers with flight bookings, cancellations, changes, and inquiries related to travel arrangements via phone support. Problem Resolution: Address and resolve customer complaints, issues, and service disruptions in a timely, courteous, and professional manner, ensuring customer satisfaction. Flight Information: Provide accurate and up-to-date information regarding flight schedules, delays, cancellations, and gate changes. Travel Policies: Explain Delta’s policies on baggage, ticketing, refunds, seat reservations, and travel documentation to customers clearly. Support in Crisis Situations: Provide assistance during emergencies, weather disruptions, and other operational challenges, offering the best possible solutions for passengers. Collaborate with Teams: Work closely with other departments like Reservations, Baggage, and Operations to resolve complex customer issues effectively. Documentation: Accurately record customer interactions and issues in the system, maintaining comprehensive case files and following up as needed. Customer Feedback: Gather customer feedback to improve service quality and provide insights to the management team on recurring issues or areas for improvement. Continuous Learning: Stay updated with Delta’s latest services, policies, and promotions to offer passengers the most relevant and accurate information. ______________ Requirements: Experience: 0-2 years of customer service experience, preferably in the travel or airline industry. Communication Skills: Excellent written and verbal communication skills, with a clear and friendly tone when interacting with passengers. Problem-Solving Abilities: Strong analytical and problem-solving skills, able to handle complex issues effectively and professionally. Customer-Focused: Strong passion for delivering exceptional customer service and enhancing the passenger experience. Technology Proficiency: Comfortable using CRM software, online booking tools, and other airline-specific systems. Adaptability: Ability to handle high-pressure situations and adapt to changing work conditions, especially in a fast-paced airline environment. Multitasking: Ability to manage multiple customer interactions simultaneously and stay organized under pressure. Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays. ______________ Preferred Qualifications: Experience in the airline or travel industry. Bilingual skills are a plus. Familiarity with Delta Airlines' services, products, and systems. Graduation is Mandatory ______________ Benefits: •* *Competitive salary •* *Cab Facility for both (Male and Female) •* *One-time meal HR Contact : 9899687023 Mail id himanshi.hr@speedglobal.org Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹38,000.00 per month Benefits: Food provided Schedule: Monday to Friday Night shift Language: English (Required) Hindi (Preferred) Work Location: In person

International Customer Service Representative Noida Sector 62, Noida, Uttar Pradesh 0 - 2 years INR 3.6 - 4.56 Lacs P.A. On-site Full Time

Job Title: Customer Support Executive (Night Shift) Company: Speed Global Solutions Shift: Night Shift (5 working days (8PM TO 5AM), Saturday and Sunday Fixed Off) Typing Speed- 30WPM Salary: 28K to 38K in hand Key Responsibilities: Customer Assistance: Assist passengers with flight bookings, cancellations, changes, and inquiries related to travel arrangements via phone support. Problem Resolution: Address and resolve customer complaints, issues, and service disruptions in a timely, courteous, and professional manner, ensuring customer satisfaction. Flight Information: Provide accurate and up-to-date information regarding flight schedules, delays, cancellations, and gate changes. Travel Policies: Explain Delta’s policies on baggage, ticketing, refunds, seat reservations, and travel documentation to customers clearly. Support in Crisis Situations: Provide assistance during emergencies, weather disruptions, and other operational challenges, offering the best possible solutions for passengers. Collaborate with Teams: Work closely with other departments like Reservations, Baggage, and Operations to resolve complex customer issues effectively. Documentation: Accurately record customer interactions and issues in the system, maintaining comprehensive case files and following up as needed. Customer Feedback: Gather customer feedback to improve service quality and provide insights to the management team on recurring issues or areas for improvement. Continuous Learning: Stay updated with Delta’s latest services, policies, and promotions to offer passengers the most relevant and accurate information. ______________ Requirements: Experience: 0-2 years of customer service experience, preferably in the travel or airline industry. Communication Skills: Excellent written and verbal communication skills, with a clear and friendly tone when interacting with passengers. Problem-Solving Abilities: Strong analytical and problem-solving skills, able to handle complex issues effectively and professionally. Customer-Focused: Strong passion for delivering exceptional customer service and enhancing the passenger experience. Technology Proficiency: Comfortable using CRM software, online booking tools, and other airline-specific systems. Adaptability: Ability to handle high-pressure situations and adapt to changing work conditions, especially in a fast-paced airline environment. Multitasking: Ability to manage multiple customer interactions simultaneously and stay organized under pressure. Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays. ______________ Preferred Qualifications: Experience in the airline or travel industry. Bilingual skills are a plus. Familiarity with Delta Airlines' services, products, and systems. Graduation is Mandatory ______________ Benefits: •* *Competitive salary •* *Cab Facility for both (Male and Female) •* *One-time meal HR Contact : 9899687023 Mail id [email protected] Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹38,000.00 per month Benefits: Food provided Language: English (Required) Hindi (Preferred) Work Location: In person

International Customer Service Representative India 0 - 2 years INR 3.6 - 4.56 Lacs P.A. On-site Full Time

Job Title: Customer Support Executive (Night Shift) Company: Speed Global Solutions Shift: Night Shift (5 working days (8PM TO 5AM), Saturday and Sunday Fixed Off) Typing Speed- 30WPM Salary: 28K to 38K in hand Key Responsibilities: Customer Assistance: Assist passengers with flight bookings, cancellations, changes, and inquiries related to travel arrangements via phone support. Problem Resolution: Address and resolve customer complaints, issues, and service disruptions in a timely, courteous, and professional manner, ensuring customer satisfaction. Flight Information: Provide accurate and up-to-date information regarding flight schedules, delays, cancellations, and gate changes. Travel Policies: Explain Delta’s policies on baggage, ticketing, refunds, seat reservations, and travel documentation to customers clearly. Support in Crisis Situations: Provide assistance during emergencies, weather disruptions, and other operational challenges, offering the best possible solutions for passengers. Collaborate with Teams: Work closely with other departments like Reservations, Baggage, and Operations to resolve complex customer issues effectively. Documentation: Accurately record customer interactions and issues in the system, maintaining comprehensive case files and following up as needed. Customer Feedback: Gather customer feedback to improve service quality and provide insights to the management team on recurring issues or areas for improvement. Continuous Learning: Stay updated with Delta’s latest services, policies, and promotions to offer passengers the most relevant and accurate information. ______________ Requirements: Experience: 0-2 years of customer service experience, preferably in the travel or airline industry. Communication Skills: Excellent written and verbal communication skills, with a clear and friendly tone when interacting with passengers. Problem-Solving Abilities: Strong analytical and problem-solving skills, able to handle complex issues effectively and professionally. Customer-Focused: Strong passion for delivering exceptional customer service and enhancing the passenger experience. Technology Proficiency: Comfortable using CRM software, online booking tools, and other airline-specific systems. Adaptability: Ability to handle high-pressure situations and adapt to changing work conditions, especially in a fast-paced airline environment. Multitasking: Ability to manage multiple customer interactions simultaneously and stay organized under pressure. Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays. ______________ Preferred Qualifications: Experience in the airline or travel industry. Bilingual skills are a plus. Familiarity with Delta Airlines' services, products, and systems. Graduation is Mandatory ______________ Benefits: •* *Competitive salary •* *Cab Facility for both (Male and Female) •* *One-time meal HR Contact : 9899687023 Mail id himanshi.hr@speedglobal.org Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹38,000.00 per month Benefits: Food provided Language: English (Required) Hindi (Preferred) Work Location: In person

Video Editor preet vihar, delhi, delhi 0 years INR 1.8 - 2.64 Lacs P.A. On-site Full Time

Hiring: Full-Time Video Editor (Weddings – Reels & Teasers) Location: Preet Vihar, Delhi Company: I CONCEPT & PRODUCTIONS We're looking for a creative video editor who specializes in wedding reels and teaser edits. Must know how to tell love stories with cinematic flair and trendy transitions. Requirements: Strong experience in wedding reels & teaser videos Proficiency in Premiere Pro / Final Cut Quick turnarounds & creative storytelling Portfolio is a must Apply at: [email protected] Contact: +91 9953470350, 9899687023 Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Work Location: In person

Video Editor preet vihar 0 years INR 1.8 - 2.64 Lacs P.A. On-site Full Time

Hiring: Full-Time Video Editor (Weddings – Reels & Teasers) Location: Preet Vihar, Delhi Company: I CONCEPT & PRODUCTIONS We're looking for a creative video editor who specializes in wedding reels and teaser edits. Must know how to tell love stories with cinematic flair and trendy transitions. Requirements: Strong experience in wedding reels & teaser videos Proficiency in Premiere Pro / Final Cut Quick turnarounds & creative storytelling Portfolio is a must Apply at: talkwithicp@gmail.com Contact: +91 9953470350, 9899687023 Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Work Location: In person

Video Editor preet vihar, delhi, delhi 0 years INR 0.15 - 0.22 Lacs P.A. On-site Full Time

Hiring: Full-Time Video Editor (Weddings – Reels & Teasers) Location: Preet Vihar, Delhi Company: I CONCEPT & PRODUCTIONS We're looking for a creative video editor who specializes in wedding reels and teaser edits. Must know how to tell love stories with cinematic flair and trendy transitions. Requirements: Strong experience in wedding reels & teaser videos Proficiency in Premiere Pro / Final Cut Quick turnarounds & creative storytelling Portfolio is a must Apply at: talkwithicp@gmail.com Contact: +91 9953470350, 9899687023 Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Work Location: In person