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0.0 - 4.0 years
2 - 4 Lacs
Noida
Work from Office
WE ARE HIRING FOR TOP NOTCH MNC 5 DAYS WORKING BOTH SIDE CAB ROTATIONAL SHIFT GRADUATE FRESHER SALARY 28K INHAND FOR EXPERIENCE SALARY UP TP 34K INHAND CONTACT 7042027850
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Noida, Gurugram
Work from Office
We are Hiring for International voice process Rotational shift Cab facility available Hr jyoti 8856806137
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Noida, Gurugram
Work from Office
WE ARE HIRING FOR TOP NOTCH MNC 5 DAYS WORKING BOTH SIDE CAB ROTATIONAL SHIFT SALARY FOR FRESHER UP TO 28K INHAND FOR EXPERIENCE UP TO 36K INHAND LOCATION GURGAON AND NOIDA CONTACT 7042027850
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Noida, Gurugram
Work from Office
We are hiring for top notch mnc 5 days working both side cab rotational shift salary up to 36k inhnad location gurgaon, noida ug/grad both can apply contact 9971235034
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Noida, Gurugram
Work from Office
We are hiring for top notch mnc 5 days working both side cab rotational shift salary up to 36k inhnad location gurgaon, noida ug/grad both can apply contact 9871092709
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Noida, Gurugram
Work from Office
We are hiring for top notch mnc 5 dasy working both side cab rotational shift ug/grad fresher can apply salary up to 36k inhand location Gurgaon and Noida contact 7042027850 kapil hr
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Noida, Gurugram
Work from Office
What You'll Do WE ARE HIRING FOR TOP NOTCH MNC 5 DAYS WORKING BOTH SIDE CAB ROTATIONAL SHIFT SALARY - UP TO 36K INHAND LOCATION GURUGRAM & NOIDA UG/GRAD BOTH CAN APPLY CONTACT - 8882188645 MANAV
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Noida
Work from Office
We are hiring for top notch mnc 5 dasy working both side cab rotational shift ug/grad fresher can apply salary up to 36k inhand location Noida contact 7042027850 kapil hr
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Noida, Gurugram, Greater Noida
Work from Office
WE ARE HIRING FOR TOP NOTCH MNC 5 DAYS WORKING BOTH SIDE CAB ROTATIONAL SHIFT SALARY UP TO 34K INHAND UG/GRAD BOTH CAN APPLY LOCATION GURGAON ,NOIDA CONTACT 7338410900 Harshita H.R
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Gurugram
Work from Office
WE ARE HIRING FOR TOP NOTCH MNC 5 DAYS WORKING BOTH SIDE CAB ROTATIONAL SHIFT SALARY UP TO 34K INHAND UG/GRAD FRESHER ALSO CAN APPLY LOCATION NOIDA, GURGAON CONTACT 9971235034 KAPIL HR
Posted 1 month ago
0.0 - 4.0 years
2 - 4 Lacs
Gurugram
Work from Office
WE ARE HIRING FOR TOP NOTCH MNC 5 DAYS WORKING BOTH SIDE CAB ROTATIONAL SHIFT UG/GRAD BOTH CAN APPLY SALARY UP TO 34K INHAND CONTACT 9971235034 KAPI HR
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
Pune
Work from Office
Responsibilities: * Manage international calls from US clients * Maintain high customer satisfaction ratings * Meet KPIs related to call volume, resolution time & quality * Handle international voice queries via phone & email Office cab/shuttle Health insurance Provident fund
Posted 1 month ago
0.0 - 5.0 years
0 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Hiring for Multiple Processes Travel Process Customer Service Chat/Blended Medical/Healthcare Billing HSC/Graduate Freshers & Experienced both can apply Salary: Up to 42K + Incentives Locations: Thane / Navi Mumbai / Mumbai
Posted 1 month ago
2.0 - 3.0 years
3 - 4 Lacs
Chandigarh
Work from Office
Responsibilities: * Manage international customer queries via phone & email * Resolve issues promptly with empathy & accuracy * Maintain high NPS through effective communication
Posted 1 month ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - International Voice/ Non-voice Process in Bangalore Job Description PROFILE 1- Biggest IT MNC in India Process 1-- INTERNATIONAL CUSTOMER SUPPORT (Voice /Non Voice Process) Freshers Eligible Job Location - Bangalore Eligible:- Under Graduates / Graduates (excellent English comm skills mandatory ) Salary:- UPTO Rs 4.2 LPA 5 days working / 1 Side Cab available Rotational shifts/ Rotational offs Process 2-- INTERNATIONAL CUSTOMER SUPPORT (VOICE PROCESS) Job Location - Bangalore Eligible:- Graduates with 1 year plus International Voice Experience required (excellent English comm skills mandatory ) Salary:- UPTO Rs 6.5 LPA 5 days working / 1 Side Cab available Rotational shifts/ Rotational offs Process 3-- INTERNATIONAL CUSTOMER SUPPORT (VOICE/ BLENDED PROCESS) Job Location - Bangalore Eligible:- Graduates with 1 year plus International Voice/ Blended/ Non Voice Experience required (excellent English comm skills mandatory ) Salary:- UPTO Rs 5.5 - Rs 6.5 LPA 5 days working / 1 Side Cab available Rotational shifts/ Rotational offs ---------------------------------------------------------------------------------------------------------------------------------------- Roles and Responsibilities in an International Process Customer Interaction: Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution: Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Performance Metrics: Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations: Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. -------------------------------------------------------------------------------------------------------------------------------------------- Schedule your interview kindly call or drop your resume on the given numbers HR AREESHA 9628373763 HR DIVYA 9821182650 HR MAHVISH 9628373766 HR Yagyanshi 9821182648 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING
Posted 1 month ago
0.0 - 4.0 years
2 - 3 Lacs
Chennai
Work from Office
*12th/10*diploma/any degree {arrears accepted} *min 6 months into international voice process *Night shift *sal fresher-18 take home *exp-28 take home *2 way cab *5 days/2 days off *immediate joinee only *chennai jeevitha-9940812026/8925733223
Posted 1 month ago
0.0 years
0 - 3 Lacs
Bengaluru, Mumbai (All Areas)
Work from Office
Overall, Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. • Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams • Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self-service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimize customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement • Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills Experience Profile • Prior international BPO work experience preferred • Freshers acceptable Personal Attributes • Able to work on a flexible basis as determined by the business needs • Ability to work under pressure • Team worker • Positive Attitude • Quick Learner • Punctual and Disciplined • Good Communication skills • Customer Focused • Results driven • High standards of Integrity • Attention to detail Mode of Work(WFH or WFO) - WFO Location Bangalore/Mumbai Shift Timing Shift will be in any of US time zones. Candidates should be open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) Max CTC : 25,000pm Notice Period : Immediate joiner Kindly share your resume via email - likitha_r@gmail.com or call - 7899570249
Posted 1 month ago
1.0 - 5.0 years
5 - 6 Lacs
Bengaluru
Work from Office
WALK-IN HIRING US BANKING PROCESS Voice & Non-Voice | Salary up to 6 LPA | Location: Hebbal, Bangalore Job Location: Hebbal Shift: Day Rotational Transport: One-Way Cab Provided Job Description: Candidates will interact with US banking customers via calls and chats to resolve queries, provide account-related support, and deliver excellent customer service. Eligibility Criteria: Minimum 1 year of Customer Support experience (Voice or Non-Voice) Banking domain experience is an added advantage Strong verbal & written communication skills Graduates or Undergraduates Immediate Joiners preferred Salary & Perks: CTC up to 6 LPA One-way cab during shift 5 Days Working Walk-In Details: Date: 8 th july Time: 10.30 am Venue: Rivera Manpower Services, Indiranagar, Bangalore Documents: Resume, ID Proof, CONTACT :- SHIVA- 7996772782 ANANYA- 8884496986
Posted 1 month ago
0.0 - 4.0 years
0 - 3 Lacs
Bengaluru
Work from Office
Key Responsibilities : Voice Process : Handle inbound and outbound international calls professionally. Resolve customer queries, issues, and complaints in a timely manner. Follow communication scripts and standard operating procedures. Upsell or cross-sell services when required. Maintain customer records accurately. Semi-Voice Process : Respond to customer inquiries via email, chat, and/or ticketing tools. Provide timely and effective solutions with attention to detail. Escalate complex issues to appropriate departments. Maintain proper documentation of interactions and follow-ups. Ensure high levels of customer satisfaction through quality service.
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Vadodara
Work from Office
Job Title: Customer Support Representative (Freshers Welcome) Strong problem-solving abilities and attention to detail Salary: Up to 2.2 LPA (Depends upon Interview) Contact number : +91 96876 76412 Email:rec1@arisesolution.com
Posted 1 month ago
0.0 - 4.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Dear Candidate, Greetings from [24]7.ai India. Offline Interview for International chat support 11:00 AM to 3:00 PM [Monday to Saturday] Contact- 9891917203 Recruiter Name-Aftar Mention Aftar-121 on the top of your resume before coming for an interview in office. Designation: Associate and Senior Associate Responsibilities: International Voice process II English Communication Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service Qualifications: PUC (12th)/ Diploma (3years) / undergraduates / BE / B.Tech and graduates from any stream are eligible to apply. Freshers & candidates with prior relevant (BPO) experience are eligible to apply. Salary Range: 3.00LPA to 3.75LPA + Incentives Benefits: 2 way free cabs Medical insurance for self and dependent 5 days working 2 days rotational offs Rotational night shifts Interview Rounds: HR round Online Assessment ACM round Operations round Note: Registration code > HR Aftar (ARC code- 121) Contact - 9891917203 Immediate Joiner Work from office only No general day shifts Must have copies of all academic and experience (if applicable) certificates, Aadhar Card (mandatory). Candidates attended interview within 30 days are not eligible to attend. If shortlisted in the interview process, make sure to be active on calls and e-mails. Walk-in Timing - 10:00 AM to 3:00 PM [Monday to Saturday] [24]7.ai India address: Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087 Landmark: near JP Morgan Bus stop: Kadubeesanahalli bus stop Location : https://maps.app.goo.gl/XdrAwMa2tLUhKz6d9 Disclaimer : 24/7 Does not charge any fee or kind from anyone to apply with us or to get a Job Offer post successful selection & above posting is copyright protected.
Posted 1 month ago
0.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Role & responsibilities Handle inbound/outbound calls and provide exceptional customer service for Verizon telecom services. Troubleshoot technical issues and resolve billing or service-related queries efficiently. Document all customer interactions accurately in the system. Ensure first-call resolution and maintain high levels of customer satisfaction. Adhere to quality standards and meet daily performance metrics. Work in a fast-paced, target-driven international voice support environment. Preferred candidate profile Education: Freshers( must be a graduate ) Experienced candidate (UG with experience is a must minimum 1 year (Any Stream); Freshers may apply. (Communication has to be excellent) Skills: Excellent communication skills in English (Mandatory). Strong problem-solving ability and customer-centric mindset. Comfortable with rotational night shifts. Willingness to work from the office (Koramangala location). Best Regards, Ananya 8884496986 Rivera Manpower Service (if not reachable share your CV on whatsapp for further details) Dont miss this chance
Posted 1 month ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Position: Voice and Non voice process - Freshers only Qualification: Any UG graduates between 2023 - 2025 are accepted Shift timings: Night shifts with fixed Sat and Sun week offs Location: DLF Porur, Chennai Notice Period: Immediate joiners only Roles and Responsibilities: 1. Non calling and Calling Insurance Company on behalf of healthcare providers for claim status. 2. Should handle US Healthcare Providers Billing. 3. Follow-up with Insurance Company to check status of outstanding claims 4. Receive payment information if the claims have been processed. 5. Analyse claims in case of rejections. 6. Ensure deliverable adhere to quality standards. Key Competencies: Strong communication and interpersonal skills. Ability to work effectively in a fast-paced environment. Willingness to learn and adapt to new tasks and responsibilities Interview Process: 1.Group Discussion 2. HR Interview 3. Aptitude & Speech Assessment 4.Final Interview The major expectation revolves around Communication skills & strong analytical ability. So ensure to prepare accordingly Note: Do carry your updated CV and original Aadhar card and walk-in for the interview. Gate pass number/Appointment number is not needed. Kindly mention in the gate office that, "You have come for the walk-in drive to Prochant organisation" Contact Person: Nithyalakshmi - 7639717886 Varrshini - 9080535399 Ransom - 9043289443 For any immediate response kindly WhatsApp.
Posted 1 month ago
1.0 - 6.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Urgent requirement For International Voice Process...! Contact HR (Banani) - 7044219047 Email ID - banani.karmakar@marketstar.com Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes forbook segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Graduate in any field. -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. -Salesforce software working knowledge is good to have. Regards, Banani Karmakar 7044219047
Posted 1 month ago
0.0 - 3.0 years
0 - 3 Lacs
Gurugram
Work from Office
We are hiring for international bpo for gurgaon location for customer service profile. Fresher or experience Grad or undergrad Salary:-upto 22k(fresher) & upto28k(exp.) Working days:- 5 Shift timing:- Rotational Call or whatsapp:-HR MONA-8168335948
Posted 1 month ago
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