International BPO Chat Support

International Customer Support Executive – Voice & Non-Voice Process (Work from Office | Jaipur)

About the Company:

We are a leading international BPO and customer experience organization providing high-quality support solutions to clients across the USA, UK, and Australia. With a growing presence in Jaipur, we are expanding our operations and inviting talented English-speaking professionals from all over India to join our fast-paced and rewarding team environment.

Job Location:

Jaipur, Rajasthan (Work from Office)
Relocation bonus and 14 days of complimentary hotel accommodation for outstation candidates.

Job Overview:

We are hiring International Customer Support Executives for voice and non-voice processes. The role involves assisting global customers through calls, chat, or email to deliver professional, accurate, and timely solutions.

If you have excellent English communication skills and a desire to build a career in the international BPO sector, this is an excellent opportunity to join one of the most reputed organizations in Jaipur.

Key Responsibilities:

• Handle customer interactions via voice (inbound/outbound) or non-voice (chat/email) channels.
• Resolve customer queries efficiently with a high level of professionalism.
• Maintain accurate records of customer interactions and feedback.
• Follow process guidelines to ensure top-quality service delivery.
• Meet performance metrics related to quality, accuracy, and customer satisfaction.

Eligibility Criteria:

• Education: Undergraduate or Graduate (any stream).
• Experience: Freshers and experienced professionals are both welcome.
• Skills Required:
• Exceptional spoken and written English communication.
• Confident, polite, and professional behavior on calls and chats.
• Ability to work in rotational shifts (including night shifts).
• Willingness to work from office in Jaipur (relocation assistance provided).

Salary & Benefits:

• Salary Range: ₹27,500 – ₹36,000 per month (based on skills and experience).
• Relocation Bonus for outstation candidates.
• 14 days of paid hotel stay for relocation support.
• Performance-based incentives and recognition programs.
• Paid training with international process exposure.
• Excellent growth opportunities into senior, QA, or trainer roles.

Why Join Us:

• Work in a global process environment with clients across multiple time zones.
• Opportunity to enhance your international communication skills.
• Fast-paced career growth and professional development.
• Friendly work culture and supportive management.
• Stable career with long-term growth in the international BPO industry.

Hiring Process:

• HR Telephonic/Video Screening
• English & Communication Round
• Process/Operations Round
• Offer within 48 Hours

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Job Types: Full-time, Permanent, Fresher

Pay: ₹27,500.00 - ₹36,000.00 per month

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Language:

• English (Required)

Work Location: In person