International BPO Agent

You will be part of a dynamic team in an international BPO environment, where your motivation and dedication will pave the way for a successful career. Freshers are welcomed to apply and kickstart their professional journey. Your key responsibilities will include making outbound calls to international customers, offering exceptional service with a customer-centric approach. You will be expected to handle inquiries effectively, providing accurate information to customers. Updating and maintaining customer records will be crucial to ensure efficient account management. Meeting daily and monthly performance targets consistently will be a part of your routine, as you collaborate closely with team members to ensure seamless service delivery. To excel in this role, you must possess excellent communication skills with fluency in English. A basic understanding of computer operations is required to fulfill your duties efficiently. The ability to thrive in a fast-paced environment is essential to meet the demands of the role. The minimum educational qualification needed is a High School Diploma (HSC) or a graduate degree. As part of our team, you will enjoy benefits such as health and life insurance coverage, along with Provident Fund support. The work schedule entails Monday to Friday night shifts, aligned with the US time zone. If you are ready to embark on this exciting journey and build a rewarding career in the BPO sector, we look forward to receiving your application.,