SLA - Contract Management - Chennai Kiya.ai

10.0 - 15.0 years

8 - 15 Lacs

chennai

Hybrid

Job Title: Assistant Manager SLA (Internal Contract) Coordinator Location: Chennai Department: Banking Platform IT Experience: Minimum 10 years Education: Bachelors Degree or equivalent About the Role: We are looking for an experienced SLA (Internal Contract) Coordinator to join our Banking Platform IT team. The role involves managing and coordinating service level agreements related to internal contracts, ensuring compliance, and collaborating with global stakeholders across multiple regions including APAC, Americas, Europe, and MEA. Key Responsibilities: Coordinate SLA (Internal Contract) issuance in collaboration with internal teams, project managers, and beneficiaries Manage SLA signatur...

Posted 2 months ago

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SLA - Contract Management - Chennai Kiya.ai

10.0 - 13.0 years

1 - 2 Lacs

chennai

Work from Office

Role & responsibilities Service Level Agreement Coordinator : Coordination of SLA (IC -Internal Contract) issuance in relationship with IC Factory Team, Banking Platform IT ISPL, Project Managers and the Beneficiaries Ability to work in an international environment Coordination of SLA (IC -Internal Contract) signature in relationship with onshore managers, beneficiaries and providers Make sure that the Legal documents delivery is compliant with the Project deliveries. Escalate blocking issues. Production of KPIs on SLAs (IC -Internal Contract) Scheduling, Preparing and leading Committee meetings. Co-ordinate with Legal and Compliance teams Adapt as per regulatory requirements. To initiate th...

Posted 3 months ago

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