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Capgemini
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Internal Automation Head COE Leader

Internal Automation Head COE Leader

Capgemini

5 - 9 years

0 Lacs

kolkata west bengal

Posted:1 month ago| Platform: Shine logo

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Skills Required

uipath leadership communication stakeholder management agentic ai generative ai robotic process automation rpa autonomous decisionmaking intelligent workflows enterprise automation programs agentic ai systems generative ai models rpa platforms automation anywhere

Work Mode

On-site

Job Type

Full Time

Job Description

As the Head of Internal Automation at Capgemini, you will be responsible for leading the internal automation initiatives by integrating cutting-edge technologies such as Agentic AI, Generative AI, and Robotic Process Automation (RPA). Your role will involve designing and executing a scalable automation strategy to drive operational efficiency, enhance customer experience, and foster innovation. You will report to the overall Hyper-automation Transformation Leader and work towards streamlining and optimizing clients" internal business processes and functions through automation, ultimately bringing in more efficiency and productivity. Additionally, there will be a productivity savings/revenue generation component that will be assessed on a quarterly basis. Key Responsibilities: - Define and lead the internal automation vision, roadmap, and governance framework. - Implement a platform-centric automation approach to remove and reduce manual work at both process (L1) and sub-process (L2) levels. - Champion the adoption of Agentic AI and Generative AI to enable autonomous decision-making and intelligent workflows. - Align client-specific internal automation initiatives with business goals and digital transformation strategies. - Evaluate and implement Agentic AI systems capable of proactive task execution and adaptive learning. - Drive the development and deployment of Generative AI models for content creation, customer interaction, and internal productivity tools. - Oversee RPA implementation across business units, ensuring scalability, security, and compliance. - Collaborate with cross-functional teams, internal and existing clients, and Client/Account leaders to identify automation use-cases and present jointly to clients to bring in more business. - Build and lead a high-performing team of AI engineers, RPA developers, and automation architects. - Partner with the External Automation Delivery team, learn and adopt their solutions, and implement them for Internal Automation initiatives. - Establish KPIs and ROI metrics for internal automation initiatives. - Continuously monitor, analyze, and optimize internal automation performance. - Ensure robust change management and user adoption strategies. Qualifications Required: - Proven experience in leading enterprise automation programs. - Deep understanding of Agentic AI systems such as autonomous agents and multi-agent frameworks. - Experience with Generative AI, including LLMs and prompt engineering. - Expertise in RPA platforms like UiPath, Automation Anywhere, etc. - Excellent leadership, communication, and stakeholder management skills.,

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Internal Automation Head COE Leader