2241 Internal Audit Jobs - Page 42

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? _x000D_ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? _x000D_ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? _x000D_ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? _x000D_ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Spring Boot_x000D_. Experience5-8 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? _x000D_ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? _x000D_ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? _x000D_ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? _x000D_ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: ASP.NET_x000D_. Experience5-8 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: .NET. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? _x000D_ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? _x000D_ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? _x000D_ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? _x000D_ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: BY Warehouse management System_x000D_. Experience5-8 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? _x000D_ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? _x000D_ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? _x000D_ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? _x000D_ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: SQL Server_x000D_. Experience5-8 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? _x000D_ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? _x000D_ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? _x000D_ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? _x000D_ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? _x000D_ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? _x000D_ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? _x000D_ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? _x000D_ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Team Leaders Performance review HR Hiring and employee engagement and retention TA, SEs Escalation and issue resolution Production Specialist Training, issue escalation/ resolution External Client Query Resolution Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Process Knowledge - Knowledge of assigned process, tools and systems - Competent Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization. Behavioral Competencies Domain Knowledge Collaborative working Problem solving and decision making Attention to Detail Execution Excellence Stakeholder Management Client (Internal) Centricity Effective Communication Deliver No. Performance Parameter Measure 1. Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2. Team Management Productivity, efficiency, absenteeism 3. Capability development Triages completed, Technical Test performance

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role & responsibilities 1. Cash & Financial Compliance Ensure daily cash deposits across all territory stores, matching the previous day's sales cash. Enforce cash deposit deadlineson or before 11:00 AM each day. Conduct daily virtual physical verification (PV) of cash for a minimum of 2 stores per day. Ensure end-of-day (EOD) settlements are completed daily for all stores. 2. Store Audits & Visit Protocol Submit the RAC visit report daily without fail on the web portal. Visit each store twice a month, ensuring 100% physical verification of stocks, cash, and fixed assets. Conduct batch-wise stock verification at all stores once every quarter. Perform surprise/cross RAC audits: minimum 2 stores per month within the zone, and 1 store per quarter across zones as per Branch/HO directives. 3. Inventory & Document Management Review and close TSTR, SAP, and open PO documents daily. Ensure store team acknowledges all stock receipts in the DBT machine without delay. During store visits, verify: DBT inventory vs. Magic inventory, DBT sales vs. Magic sales, and ensure 100% tally across systems. Ensure inclusion of all store and godown locations in GST registrations and licenses. 4. Compliance & Regulatory Controls Ensure all statutory registers are updated by store staff in compliance with government requirements. Validate and update licenses, PCs, and O-Forms in Daksha; escalate issues to Operations and Branch teams. Report any frauds or major operational deviations immediately. 5. Expense Control & System Usage Verify and process store expenses and petty cash bills through ZOHO, escalating any deviations. Scrutinize store and godown rental agreements as per ZC directions. Validate and certify Capex/Opex project-related activities, including asset installations, transfers, disposals, and repairs. 6. Sales Integrity & Monitoring Monitor and verify: discount usage, fictitious or bulk sales billing, and village direct deliveries (e.g., COD, E-Commerce, EID Parry sales). Escalate all identified deviations as per policy. 7. Promotions & Market Activities Attend and validate a minimum of 4 promotional/marketing activities per month in the territory. 8. Fixed Assets & Audit Readiness Conduct regular physical verification of fixed assets. Ensure no major audit observations are raised during internal, statutory, or management audits. 9. Inventory Optimization & Digital Initiatives Take proactive steps to reduce ageing inventory—specifically, stock older than 180 days. Drive digital payment adoption, targeting at least 45% of total sales via digital channels.

Develop and implement risk-based internal audit plans for project operations. Identify key risks associated with project execution, including financial, operational, and compliance risks. Design audit scopes, objectives, and timelines for reviewing projects Review financial records of projects to ensure accuracy and compliance with accounting standards Conduct audits of project budgets, cost allocation, and expenditure Ensure that project activities comply with relevant laws, regulations, and internal policies Identify potential risks in project management processes and suggest strategies to mitigate them Conduct audits related to regulatory compliance, contract management, and external reporting requirements Monitor adherence to contractual obligations and project funding agreements Prepare audit reports with findings, conclusions, and recommendations for management

Job Summary: We are looking for a motivated and detail-oriented Internal Auditor with 1-2 years of experience to the internal audit team of L&T. This role will support the audit process from planning through execution and reporting. The candidate will work under the guidance of senior auditors to evaluate internal controls, ensure compliance, and contribute to improving operational efficiency. The role also includes regular travel to various project sites and offices. Key Responsibilities: Assist in planning and conducting internal audits across departments and project locations Perform fieldwork including data analysis, control testing, and process reviews Document audit findings, support in drafting reports, and contribute to recommendations for improvements Support follow-up activities to ensure timely implementation of audit recommendations Collaborate with various departments to understand processes and identify control gaps Maintain organized audit documentation in accordance with professional standards Travel to project sites and offices (approximately 10-12 days per month) Qualifications: Chartered Accountant 1-2 years of experience in internal auditing or related field. Basic understanding of internal controls, risk management, Auditing & Accounting Standards Strong analytical and communication skills Eagerness to learn and grow in the internal audit field Willingness and ability to travel regularly (around 10-12 days in a month)

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Manager - Internal Audit and SOX In this role, you will be responsible for team handling on large projects encompassing the entire gamut of SOX - from conceptualization to crafting to implementation of the entire SOX program including documentation and control testing, evaluating internal controls, reliability of financial reporting, compliance with applicable laws and regulations and effectiveness and efficiency of operations including cost management. This should be a SOX framework implementer role. Responsibilities . Play a key role in leading small team in assignments including developing project plans, allocating resources, and leading staff members. . Experience of leading / handling SOX and Audit engagements . Ability to craft and assess process and controls and drive improvements . Experience in service delivery, team handling, work with all levels of staff and supervision of team members . Good analytical and interpersonal skills . Good understanding of technical platforms and risk management practices . Ability to address queries on SOX and audit issues. . Preferred experience of working in international client facing roles on SOX and Audit engagements. Qualifications We seek in you! Minimum qualifications / Skills . Qualified Accountant / Auditor with one or more degrees like CA, CPA, CIA, MBA . Required proven experience in internal and/or external audit, process re-engineering, process reviews, Sarbanes-Oxley implementation, Finance function or risk management function at a Top Corporate. . Experience in SOX projects. . Be able to work, at times, multiple assignments simultaneously. . Report writing and presentation skills, an analytical mind, and problem solving abilities. . Be able to react with flexibility and integrity. . PC skills, including Word, Excel, Visio. Preferred qualifications / Skills . Position requires the ability to work efficient with all levels of staff and handle confidential information discretely and authoritatively. . Excellent communication and teaming skills. For Associate Consultants, reasonable interpersonal skills are a requirement Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Manager, CiT In this role, you will be responsible to execute control transformation and transition mandate across multiple accounts and will report into the Senior Manager / Director (CiT). This position will be required to drive end-to-end planning and implementation of the mandates covering key aspects. Responsibilities . Perform current state assessment across multiple control areas (control self-assessment, segregation of duties, risk & control framework, key financial and operational policies etc.), identify improvement opportunities and build business case for each of the prioritized opportunities . Work typically comprises of blueprinting, design of new risk and controls framework and assessment of the new framework. . Good understanding of accounting cycles like RTR, PTP & O2C and also risk and controls . Play a key role in understanding the project requirements for planning, crafting, implementation and reporting . Prepare a detailed work plan to deliver on the project and coordinate inputs to support timely and effective delivery . Participate actively in the design / Operations build-up. Identify areas of improvement on an ongoing basis and co-ordinate with respective partners for driving implementation . Should be able to work with a wide range of partners - Subject matter authorities, key customers (i.e. Internal controls, internal audit, compliance etc.) engaged in the area of Controls & Compliance . Enable cross use of knowledge sharing between team members of a stream / multiple stream . Lead research on companies to build a summary of company operations, key products, history of corporate events, identify control & compliance related challenges (e.g. fraud, non-compliances, penalties) . Contribute actively to the overall updating and improvement of knowledge material . Be updated with existing Genpact digital assets and relevance in driving control transformation mandates . Plan work, assign responsibilities, guide team on the allotted tasks, troubleshoot issues in completing assigned tasks, handle quality of deliverables and completion of projects within budgeted time and defined timelines . Provide timely updates to the project team on various activities and highlight challenges faced . Making presentations to customer partners on findings / deliverables . Play an active role in development, roll-out of training initiatives, cross training of team members to improve the existing skill base Qualifications Minimum qualifications . CA or an MBA from a reputed business school. Additional qualifications such as CIA, CISA, CFE are an advantage. Preferred qualifications . Relevant experience in Internal Audit, Sarbanes Oxley, Process Reviews, control standardization / optimization projects, being part of transformation projects . Has experience of applying a risk-based approach . Experience in CPG/ FMCG industry in Internal Audit/SOX would be preferred . Should have exposure in SAP (at least FICO module) or at most in any other ERP like Oracle, PeopleSoft etc. . Advanced report writing and presentation skills, an analytical mind, and problem solving abilities. . Position requires the ability to work effectively with all levels of staff and balance confidential information discretely and expertly. . Must be able to react to deadlines with flexibility and professionalism. . Excellent PC skills, including Word, Excel, Visio. . Prior experience in Risk Consulting would be a big plus Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Manager, Internal Audit In this role, you will be responsible for team handling on large projects encompassing the entire gamut of SOX - from conceptualization to crafting to implementation of the entire SOX program including documentation and control testing, evaluating internal controls, reliability of financial reporting, compliance with applicable laws and regulations and effectiveness and efficiency of operations including cost management. This should be a SOX framework implementer role. Responsibilities . Play a key role in leading small team in assignments including developing project plans, allocating resources, and leading staff members. . Experience of leading / handling SOX and Audit engagements . Ability to craft and assess process and controls and drive improvements . Experience in service delivery, team handling, work with all levels of staff and supervision of team members . Good analytical and interpersonal skills . Good understanding of technical platforms and risk management practices . Ability to address queries on SOX and audit issues. . Preferred experience of working in international client facing roles on SOX and Audit engagements. Qualifications Minimum qualifications . Qualified Accountant / Auditor with one or more degrees like CA, CPA, CIA, MBA . Required proven experience in internal and/or external audit, process re-engineering, process reviews, Sarbanes-Oxley implementation, Finance function or risk management function at a Top Corporate. . Experience in SOX projects. . Be able to work, at times, multiple assignments simultaneously. . Report writing and presentation skills, an analytical mind, and problem solving abilities. . Be able to react with flexibility and integrity. . PC skills, including Word, Excel, Visio. Preferred qualifications . Position requires the ability to work efficient with all levels of staff and handle confidential information discretely and authoritatively. . Excellent communication and teaming skills. For Associate Consultants, reasonable interpersonal skills are a requirement Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Consultant - Internal Audit and SOX! In this role, you will be responsible for working on projects encompassing the entire gamut of Sox - from conceptualization to designing to implementation of the entire SOX program including documentation and control testing, evaluating internal controls, reliability of financial reporting, compliance with applicable laws and regulations and effectiveness and efficiency of operations including cost management. This should be a detailed SOX framework implementer role Responsibilities . Play a key role in the assignments including developing project plans, allocating resources, and leading staff members. . Handle SOX and Audit engagements. . Exposure to Internal Audit, Process Reviews, SOP, and other risk management engagements would be a positive. . Design and assess process and controls and drive improvements. . Ability to address queries on SOX and audit issues. . Understand the COSO 2013 and experience in process documentation, developing RCMs, report writing, root cause analysis, remediation and should be able to provide mentorship to the other team members. Qualifications we seek in you! Minimum qualifications / skills . CA or MBA . Graduate + CIA . Experience in service delivery, team handling, work with all levels of staff and supervision of team members. . Good analytical and communication skills. . Good understanding of technical platforms and risk management practices. Preferred qualifications / skills . Preferred experience of working in international client facing roles on SOX and Audit engagements. . Qualified Accountant / Auditor with one or more degrees like CA, CPA, CIA, MBA . Required overall experience in internal and/or external audit, process re-engineering, process reviews, Sarbanes-Oxley implementation, Finance function or risk management function at a Top Corporate. With meaningful experience in SOX projects. . Must be able to work, at times, multiple assignments simultaneously. . Excellent report writing and presentation skills, an analytical mind, and problem solving abilities. . Position requires the ability to work effectively with all levels of staff and balance confidential information discretely and expertly . Good PC skills, including Word, Excel, Visio. . Excellent communication and teaming skills. For Associate Consultants, reasonable interpersonal skills are a must Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Consultant, Internal Audit & SOX We are seeking a highly skilled individuals with a background in Banking/Treasury, Commercial Banking, and Finance processes and a solid understanding of Internal Audit and risk & control functions. The ideal candidate will play a key role in analyzing, documenting, and improving our banking and treasury operations, ensuring compliance with regulatory requirements and mitigating risks effectively. Responsibilities . Leading client engagements in the areas of governance, risk & compliance (GRC), Internal Audits, process reviews, standard operating procedures & Sarbanes- Oxley (SOX) 404 assessments. . Be part of a team that would execute the above referred projects for a variety of clients across industries. . Experienced professionals would also independently execute the above referred projects with direct supervision of a Manager. . Determine, or participate in determining, audit procedures necessary to achieve the desired audit results. Draft original work programs appropriate for assignment. . Perform audit work assigned in a professional manner, in accordance with approved work program. . Obtain, analyze, and appraise evidentiary data as a basis for an informed, objective opinion on the adequacy and effectiveness of the system of controls. . Determine whether areas reviewed / audited are performing control activities in compliance with applicable policies and procedures and in a manner consistent with both organizational objectives and high standards of administrative practice. . Report audit findings and make recommendations for the correction of noted control deficiencies, improvements in operations, and reductions in cost. Qualifications Minimum qualifications . Post graduate qualification as an MBA or CA. CFE, CIA, or CISA a plus. Preferred qualifications . Robust interpersonal skills . Validated influencer and communicator with partners at all levels . Robust written and presentational skills ability to clearly communicate complex messages to a variety of audiences . Possess high standard of integrity and confidentiality . Good written communication skills including documentation of findings and recommendations . Position requires the ability to conduct compliance, operational and / or financial audits from start to finish. This includes drafting of audit program, conducting entry conference with auditee, performing audit test work, conducting exit conference with auditee, and drafting the written report. . Excellent planning and organization skills . Robust understanding of the risk, audit and controllership domain . Strong PC skills, including Word, Excel, Visio. . Willingness to travel on client projects for 25% of the time. Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Consultant, Internal Audit & SOX We are seeking a highly skilled individuals with a background in Banking/Treasury, Commercial Banking, and Finance processes and a solid understanding of Internal Audit and risk & control functions. The ideal candidate will play a key role in analyzing, documenting, and improving our banking and treasury operations, ensuring compliance with regulatory requirements and mitigating risks effectively. Responsibilities . Leading client engagements in the areas of governance, risk & compliance (GRC), Internal Audits, process reviews, standard operating procedures & Sarbanes- Oxley (SOX) 404 assessments. . Be part of a team that would execute the above referred projects for a variety of clients across industries. . Experienced professionals would also independently execute the above referred projects with direct supervision of a Manager. . Determine, or participate in determining, audit procedures necessary to achieve the desired audit results. Draft original work programs appropriate for assignment. . Perform audit work assigned in a professional manner, in accordance with approved work program. . Obtain, analyze, and appraise evidentiary data as a basis for an informed, objective opinion on the adequacy and effectiveness of the system of controls. . Determine whether areas reviewed / audited are performing control activities in compliance with applicable policies and procedures and in a manner consistent with both organizational objectives and high standards of administrative practice. . Report audit findings and make recommendations for the correction of noted control deficiencies, improvements in operations, and reductions in cost. Qualifications Minimum qualifications . Post graduate qualification as an MBA or CA. CFE, CIA, or CISA a plus. Preferred qualifications . Robust interpersonal skills . Validated influencer and communicator with partners at all levels . Robust written and presentational skills ability to clearly communicate complex messages to a variety of audiences . Possess high standard of integrity and confidentiality . Good written communication skills including documentation of findings and recommendations . Position requires the ability to conduct compliance, operational and / or financial audits from start to finish. This includes drafting of audit program, conducting entry conference with auditee, performing audit test work, conducting exit conference with auditee, and drafting the written report. . Excellent planning and organization skills . Robust understanding of the risk, audit and controllership domain . Strong PC skills, including Word, Excel, Visio. . Willingness to travel on client projects for 25% of the time. Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Hiring Assistant/ Deputy Manager -Finance Role and Responsibilities Taxation: Ensure timely and accurate maintenance of tax records, reconciliations and documentation Monitoring and overseeing end-to-end compliances and filings related to direct and indirect taxes Managing tax audits, inquiries and assessments in timely manner Collaborating with relevant stakeholders to formulate and implement tax policies accurately Identifying, tracking and reporting any potential risks or issues on tax compliances Ensuring master data in ERP system is accurate Support transfer price compliances Accounting & Auditing: Oversee and manage the general accounting functions, including AP, AR, FA, GL and taxes Ensure timely accurate period-end closing and reporting Prepare periodic financial statements (standalone and consolidated) with variance analysis Develop and document relevant business processes and accounting policies Manage statutory and internal audits with data, documents and explanations Cash Flow and Others: Prepare and maintain cash flow statement as may be required from time to time Drive improvement initiatives Support budgeting and MIS activities Management of physical documentation with 5S Qualifications and Education Requirements Bachelors degree in accounting Chartered Accountant 3-6 years of post-qualification experience of managing accounting and taxation in a manufacturing organization to apply please share Resumes with Puja.k@maxisclinical.com

We are looking for a qualified Chartered Accountant with 45 years of post-qualification experience to manage and strengthen our financial operations. The ideal candidate should have strong expertise in accounting, taxation, audit, and compliance. This role requires sharp analytical skills, attention to detail, and sound knowledge of Indian accounting standards and regulations. Key Responsibilities: Prepare and review financial statements in accordance with statutory regulations Manage GST, TDS, Income Tax, and other tax-related filings and audits Conduct internal audits and ensure financial compliance Budgeting, forecasting, variance analysis, and cash flow management Coordinate with statutory auditors and consultants Ensure compliance with Companies Act and all applicable laws Handle MIS reporting and financial analysis for management decisions Oversee accounts payable/receivable and general ledger activities Monitor internal controls and improve financial processes Requirements: Must be a qualified Chartered Accountant (Member of ICAI) 4–5 years of relevant experience in accounts, audit, and taxation Strong knowledge of GST, Income Tax, TDS, and statutory compliance Proficiency in accounting software like Tally, ERP systems, Excel Excellent analytical, organizational, and communication skills Ability to work independently and manage financial deadlines Preferred Skills (Not Mandatory): Experience in manufacturing or textile industry Knowledge of IND-AS / IFRS Exposure to automation tools or advanced Excel

Seeking a detail-oriented Accountant with experience handling multiple companies. Responsibilities include financial audits, tax filing, GST filing, compliance checks, and data analysis to identify discrepancies Required Candidate profile Female candidates preferred; Experience in accounting and taxation, statutory and tax audits; Manage financial records, prepare tax filings, GST filing, ensure compliance in GST and TDS regulations.

Management Representative (Quality Audit) - Staffing & HR Services Job Title: Management Representative (Quality Audit) We are ISO and AEROSPACE certified company. we are looking for a candidate who has experience in handling internal audits, documentation, facing audits etc.. basically, he has to be the Management Representative during the audits. Budget vise we are offering 30k per month , then it depends on how experienced and how ready he is to take over the role. Skills Required: Led the successful implementation and certification of ISO 9001:2015 across all departments. Developed and maintained QMS documentation, procedures, and manuals. Conducted internal audits and coordinated with external auditors for surveillance and re-certification audits.

Godrej Properties is looking for Manager - Audit to join our dynamic team and embark on a rewarding career journey. Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Aster Medcity is looking for Senior Executive to join our dynamic team and embark on a rewarding career journey. Leading the full audit cycle by checking tax compliance, verifying financial records, and inspecting accounts. Analyzing the results of the audit and presenting possible solutions for ineffective financial practices to management. Evaluating company accounting procedures, payroll, inventory, and tax statements to guide financial policymaking. Conducting risk assessments to recommend aversion measures and cost savings. Following up with management to ensure remediations are implemented into the company's financial practices. Supervising junior auditing personnel and implementing their research work into the auditing process. Preparing and reviewing annual audit memorandums. Researching applicable federal and state laws and regulations to ensure the company's books are compliant.

Role & responsibilities Determining compliance with policies and procedures. Assess implementation of policies, find gaps, and discuss identified gaps with reporting manager and key stakeholder with recommendations / acceptable solution to fix gaps. Suggest improvements to policies of various departments such as HR, Marketing, Sales, finance, etc. Additionally, suggest recommendations or modifications in the policies. Risk Assessment for all Departments Identify process risk which can lead to monetary loss, leakage of confidential information etc.) - Determine scope of review in conjunction with the Regional / Audit Head - Review the Internal Control Systems - Conduct audit testing of specified area and identify reportable issues and dimension of risk (To conduct branch / region internal audits-PAN India) - Draft comprehensive & complete report of Audit area Preferred candidate profile Experience: Post Qualification 3-6 Years Location - Gurugram Qualification - CA