Role Overview: The Executive - Business Development involves in sales & marketing activities, coordinating with the Application Lab, providing technical support, managing queries, and fostering strong customer relationships to achieve revenue targets. As a B2B-focused role, the Executive - Business Development collaborates closely with the Techno-Commercial Manager at the zonal level to bridge the gap between technical details and commercial value, ensuring the successful execution of sales initiatives. Responsibilities: 1. Sales: Actively engage in sales activities to acquire new customers, expand market share, and achieve revenue targets within designated territories. 2. Customer Relationship Management: Build and maintain relationships with existing and potential customers, understanding their needs, preferences, and challenges to tailor solutions effectively. 3. Technical Support: Provide technical assistance and guidance to customers, leveraging expertise in ingredient applications and functionalities to address technical queries and provide value-added solutions. 4. Application Development Coordination: Collaborate with the Application Lab to coordinate customer-related application development projects, ensuring alignment with customer requirements and timely delivery of solutions. 5. Market Analysis: Conduct market research and analysis to identify opportunities, competitive dynamics, and ¢ emerging trends, providing insights to inform business development strategies and sales approaches. 6. Query Management: ¢ Manage customer inquiries, concerns, and requests promptly and effectively, ensuring high levels of customer satisfaction and retention. 7. Collaboration with Zonal Techno-Commercial Manager: ¢ Work closely with the Techno-Commercial Manager at the zonal level to align technical details with commercial objectives, ensuring that product knowledge translates into commercial success in sales efforts. 8. Performance Reporting: ¢ Prepare regular reports on sales activities, pipeline status, customer interactions, and market trends, providing insights and recommendations to optimize business development efforts and achieve sales targets. Qualifications: Bachelor's degree in Business Administration, Marketing, or related field. Technical background or relevant experience in the ingredient trading industry preferred. Proven track record of successful sales experience, preferably in a B2B environment, demonstrating the ability to meet or exceed sales targets. Strong understanding of technical aspects related to ingredient applications and functionalities, with the ability to communicate technical information effectively to customers. Excellent negotiation, communication, and interpersonal skills, with a customer-centric approach. Ability to work independently and collaboratively within a team, with a focus on driving results and achieving business objectives. Analytical mindset with the ability to interpret market data, customer insights, and sales metrics to inform strategic decision-making.
