ServiceNow Solution Architect ITAM (HAM+SAM) + Discovery & CMDB NewRocket

7.0 - 11.0 years

0 Lacs

pune, maharashtra

On-site

As a ServiceNow Solution Architect at NewRocket, you will play a pivotal role in leading, coaching, and mentoring a team of Software Engineers to provide development services for customers. With a focus on ITAM & Discovery and CMDB, Custom & Integrations, you will be responsible for implementing customizations based on functional and technical requirements using best practices and internal code standards for large-scale professional services projects. You will have the opportunity to work on cutting-edge projects and will receive support and guidance to excel in your role. NewRocket offers official ServiceNow training to help you attain multiple certifications and sets clear expectations for success. Leveraging your skills and experience, you will be encouraged to devise innovative solutions to meet customer objectives. In this role, you will collaborate with end-users, IT teams, and key stakeholders to gather system requirements for ITAM (SAM & HAM), Discovery & CMDB. Your expertise in ITAM processes will enable you to guide customers in understanding technical solutions tailored to their business needs. Customizing ServiceNow applications, configuring integrations, and facilitating the rollout of new modules and applications will be among your key responsibilities. Furthermore, you will mentor project team members through peer reviews, provide technical guidance, and reflect impact assessment rules within service maps. Participation in user acceptance testing, promotion of update sets, and remediation of production incidents related to your scope are vital aspects of this role. You will collaborate with the SN technical lead to ensure a consistent approach and maintain operational documentation and SOPs effectively. To qualify for this position, you should have at least 7 years of experience in supporting the implementation, administration, configuration, and/or development of ServiceNow in ITAM, Discovery & CMDB. Proficiency in integrating ServiceNow with other systems/platforms, utilizing Web Services Integration, and working with Data Extraction Technologies is essential. Your knowledge of ServiceNow scripting, strategic planning, and the ability to create technical design documents will be valuable assets. A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems, or relevant work experience is required. Additionally, candidates must be committed to continuous learning within the ServiceNow platform and beyond, including obtaining ServiceNow competency certifications and Module Accreditations. Preferred certifications such as ITIL Foundation, ServiceNow CSA, and CAD are desirable. At NewRocket, we value our people and offer a supportive environment where you can thrive and grow professionally. Join our team and be part of our mission to #GoBeyondWorkflows.,

Posted 2 weeks ago

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ServiceNow Developer/Lead UST

4.0 - 9.0 years

0 Lacs

karnataka

On-site

As a ServiceNow Developer with 4-9 years of experience, you will be responsible for IT Application Development with a primary focus on ServiceNow design and development. You should have a minimum of 5 years of experience in IT Application Development, with at least 4+ years dedicated to ServiceNow. Your strong knowledge of JavaScript, Oracle SQL, PL/SQL, DDL, DML, and MySQL will be essential for this role. In this position, you will work on ServiceNow Configuration Items, including Business Rules, Tables, Workflows, and Flows. You will be involved in developing New Projects/Change Requests (CRs) using ServiceNow for both backend and front-end applications. Your understanding of design processes will enable you to effectively translate requirements into High-Level Designs (HLD) and Low-Level Designs (LLD). Your responsibilities will also include maintaining the source code, update sets, and the code base of ServiceNow. You will be expected to develop applications using best practices such as design patterns, coding techniques, and naming conventions. Conducting code reviews to ensure adherence to coding standards and performing Unit Testing on applications will be part of your routine tasks. Additionally, you should be proficient in following SDLC processes and creating relevant documentation, including LLD, Development, Unit Testing, Release, and Operational procedures. Familiarity with ServiceNow modules like Incident Management, Problem Management, and Change Management would be beneficial for this role. Experience in Agile development methodologies and working in a SCRUM environment will be an advantage. Knowledge of ServiceNow Integration methods such as REST APIs, SOAP, MID Server, and Web Services is desirable. Your ability to work with third-party integrations and knowledge of ServiceNow integrations with external systems will be valuable assets in this position. Overall, you should have a strong background in IT Application Development, with a significant focus on ServiceNow development and configuration. Your expertise in Servicenow, Application Development, JavaScript, Integrations, CSM, and CMDB will play a crucial role in your success as a ServiceNow Developer.,

Posted 2 weeks ago

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