Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support, Japanese Language Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide efficient and effective service desk support to clients. - Troubleshoot and resolve technical issues reported by clients. - Document all support activities and solutions for future reference. - Collaborate with team members to enhance service desk processes. - Stay updated on the latest technologies and trends in service desk management. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management. - Good To Have Skills: Experience with Service Desk Voice Support. - Strong understanding of IT service management principles. - Knowledge of incident and problem management processes. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 2 years of experience in Service Desk Management. - This position is based at our Gurugram office. - A 15 years full-time education is required. 15 years full time education Show more Show less

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Spanish Language, Service Desk Voice Support Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide excellent Spanish Language support to clients. - Deliver top-notch Service Desk Voice Support to address client issues effectively. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Spanish Language, Service Desk Voice Support - Strong understanding of IT service management processes. - Experience in troubleshooting and resolving technical issues. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 2 years of experience in Service Desk Management. - This position is based at our Gurugram office. - A 15 years full-time education is required. 15 years full time education Show more Show less

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, French Language Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide efficient Service Desk Voice Support. - Utilize French Language skills effectively. - Maintain client satisfaction through prompt issue resolution. - Collaborate with team members to enhance system performance. - Continuously improve service delivery processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support, French Language - Strong understanding of IT service management principles. - Experience in troubleshooting software and hardware issues. - Knowledge of remote desktop applications. - Excellent communication and customer service skills. Additional Information: - The candidate should have a minimum of 2 years of experience in Service Desk Management. - This position is based at our Gurugram office. - A 15 years full-time education is required. 15 years full time education Show more Show less

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Quality Management, Service Desk Voice Support Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Ensure smooth functioning of the system or application. - Resolve client issues promptly and effectively. - Communicate with clients to understand their needs and provide appropriate solutions. - Collaborate with the development team to address technical issues. - Document and maintain records of client interactions and resolutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Quality Management, Service Desk Voice Support. - Good To Have Skills: Experience with incident management tools. - Strong understanding of IT service management principles. - Knowledge of ITIL framework and best practices. - Excellent problem-solving and analytical skills. Additional Information: - The candidate should have a minimum of 2 years of experience in Service Desk Quality Management. - This position is based in Gurugram. - A 15 years full-time education is required. 15 years full time education Show more Show less

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, French Language, Service Desk Voice Support Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. You will play a crucial role in ensuring seamless operations and client satisfaction. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide exceptional French language support to clients. - Deliver top-notch service desk voice support to address client issues effectively. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, French Language, Service Desk Voice Support - Strong understanding of IT service desk operations. - Excellent communication skills to interact with clients effectively. - Ability to troubleshoot and resolve technical issues efficiently. Additional Information: - The candidate should have a minimum of 2 years of experience in Service Desk Management. - This position is based at our Gurugram office. - A 15 years full-time education is required. 15 years full time education Show more Show less

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, French Language Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide efficient Service Desk Voice Support. - Utilize French Language skills effectively. - Maintain client satisfaction through prompt issue resolution. - Collaborate with team members to enhance system performance. - Continuously improve product knowledge and technical skills. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support, French Language - Strong understanding of IT service management processes. - Experience in troubleshooting software and hardware issues. - Knowledge of remote desktop applications. - Excellent communication and customer service skills. Additional Information: - The candidate should have a minimum of 2 years of experience in Service Desk Management. - This position is based at our Gurugram office. - A 15 years full-time education is required. 15 years full time education Show more Show less

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define a client issue and interpret and design a resolution. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring the smooth operation of our systems. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide ongoing support to clients, addressing their technical issues and concerns. - Troubleshoot system or application problems and provide timely resolutions. - Collaborate with the team to identify and implement improvements to enhance system performance. - Maintain accurate documentation of client issues and resolutions. - Stay updated with the latest product knowledge and industry trends. - Assist in training new team members and sharing best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support. - Good To Have Skills: Experience with incident management tools. - Strong understanding of IT service management principles and best practices. - Excellent communication and interpersonal skills to effectively interact with clients. - Ability to analyze and troubleshoot technical issues in a fast-paced environment. - Knowledge of ITIL framework and its application in service desk operations. Additional Information: - The candidate should have a minimum of 2 years of experience in Service Desk Management. - This position is based at our Gurugram office. - A 15 years full-time education is required. 15 years full time education Show more Show less

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, French Language, Service Desk Voice Support Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide exceptional French language support to clients. - Deliver top-notch service desk voice support to address client issues effectively. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, French Language, Service Desk Voice Support - Strong understanding of IT service desk operations. - Experience in troubleshooting and resolving technical issues. - Excellent communication skills to interact with clients effectively. Additional Information: - The candidate should have a minimum of 2 years of experience in Service Desk Management. - This position is based at our Gurugram office. - A 15 years full-time education is required. 15 years full time education Show more Show less

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, French Language Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide efficient service desk voice support to clients. - Utilize French language skills to assist French-speaking clients. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support, French Language. - Strong understanding of IT service desk operations. - Experience in troubleshooting software and application issues. - Knowledge of incident management and ticketing systems. Additional Information: - The candidate should have a minimum of 2 years of experience in Service Desk Management. - This position is based at our Gurugram office. - A 15 years full-time education is required. 15 years full time education Show more Show less

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job Overview And Responsibilities The Developer will play a crucial role in supporting and optimizing our Human Capital Management (HCM) solutions. Collaborating with a team of developers, this role will develop and configure robust HR and Payroll Integrations. This position, in part, will support the HCM journey from PeopleSoft to a new HCM provider through conversion of integrations. The ideal candidate will possess strong technical skills in Workday development, excellent problem-solving abilities, and a deep understanding of HR and Payroll processes. Your expertise will be instrumental in driving our organization’s HCM capabilities to new heights. Write comprehensive technical specifications based on conceptual design and stated business requirements. Support, maintain, and document software functionality in alignment with efficient and standardized HR and payroll processes. Test and debug to maintain system integrity and find causes of errors, collaborating with business partners and HCM vendor customer support as needed. Participate in design meetings and analyze user needs to determine technical requirements. Participate in full development life cycle including requirements analysis and design using Agile methodologies. Stay current with Workday updates and leverage new features to improve our HCM infrastructure. Staying up to date with new HCM features and functionality to optimize HR and Payroll processes, improving efficiency, and maximizing the value of the HCM application. This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc. Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor’s degree or higher in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems and/or equivalent work experience 5+ years of experience in design, development, documenting, testing, and debugging of new and existing software systems and/or applications for market sale or large-scale proprietary software for internal use in an agile environment 3+ years’ experience implementing and/or supporting Workday HCM modules including Core HR, Compensation, and Payroll Strong knowledge of Java, SQL and Design Patterns 3+ years’ experience with Workday Integration Cloud, Delivered Connectors (Packaged and Core Connectors), Enterprise Interface Builders (“EIBs”), Workday Studio, and Web Services Strong understanding of HR and Payroll processes and how they are implemented in Workday. Hands-on development and proficient in backend API (SOAP/REST) development as well as calling API's (SOAP/REST) Exhibit written and spoken English fluency Must be legally authorized to work in India for any employer without sponsorship Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Master's Degree in Computer Science, Information Systems Project experience in TIBCO technologies, Business Works, Business Events, Active Spaces, EMS Familiarity with native Cloud technologies/patterns (AWS/Azure), Docker containers and Container Orchestration platforms such as Kubernetes Airline industry experience GGN00002095 Show more Show less

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : bachelor degree Proficiency in German Language Summary: As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, interpreting and resolving issues, and ensuring world-class system performance. Roles & Responsibilities: - Provide service desk voice support to clients, accurately defining and interpreting issues to design and implement effective resolutions. - Manage service desk operations, ensuring world-class system performance and exceptional communication with clients. - Maintain deep product knowledge to effectively resolve client issues and provide ongoing support. - Collaborate with cross-functional teams to identify and implement process improvements, enhancing overall system performance and client satisfaction. Professional & Technical Skills: - Must To Have Skills: Experience in service desk voice support and service desk management. - Good To Have Skills: Knowledge of cloud technologies and experience with ITIL processes. - Strong communication and interpersonal skills, with the ability to effectively interface with clients and cross-functional teams. - Ability to interpret and resolve complex technical issues, utilizing deep product knowledge and problem-solving skills. - Experience with incident management and problem management processes, ensuring timely and effective issue resolution. Additional Information: - The candidate should have a minimum of 2 years of experience in service desk management. - The ideal candidate will possess a strong educational background in information technology or a related field, along with a proven track record of delivering exceptional service desk support. - This position is based at our Gurugram office. bachelor degree Show more Show less

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, French Language Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. You will play a crucial role in ensuring seamless operations and client satisfaction. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide exceptional French language support to clients. - Deliver top-notch service desk voice support to address client queries effectively. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, French Language, Service Desk Voice Support - Strong understanding of IT service desk operations. - Experience in troubleshooting and resolving technical issues. - Excellent communication skills to interact with clients effectively. Additional Information: - The candidate should have a minimum of 2 years of experience in Service Desk Management. - This position is based at our Gurugram office. - A 15 years full-time education is required. 15 years full time education Show more Show less

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, French Language, Service Desk Voice Support Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon the provided project role description and add more description. Show creativity. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide multilingual support including French Language expertise. - Deliver exceptional Service Desk Voice Support. - Maintain client satisfaction through effective communication. - Troubleshoot and resolve technical issues promptly. - Collaborate with cross-functional teams to enhance system performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, French Language, Service Desk Voice Support. - Strong understanding of IT service management principles. - Experience in incident management and problem resolution. - Knowledge of ITIL framework and best practices. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 2 years of experience in Service Desk Management. - This position is based at our Gurugram office. - A 15 years full-time education is required. 15 years full time education Show more Show less

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, Spanish Language Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide excellent Spanish Language support to clients. - Deliver top-notch Service Desk Voice Support to address client issues effectively. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Spanish Language, Service Desk Voice Support - Strong understanding of IT service management processes. - Experience in troubleshooting and resolving technical issues. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 2 years of experience in Service Desk Management. - This position is based at our Gurugram office. - A 15 years full-time education is required. 15 years full time education Show more Show less

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : Bachelors degree B2 level certification in German Language Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Should be German Language proficient with minimum B2 level certification. - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide timely and effective technical support to clients. - Troubleshoot and resolve system or application issues. - Document client issues and resolutions accurately. - Collaborate with cross-functional teams to enhance system performance. - Stay updated on industry trends and best practices for continuous improvement. Professional & Technical Skills: - Should be German Language proficient with minimum B2 level certification. - Must To Have Skills: Proficiency in Service Desk Management. - Strong understanding of ITIL framework. - Experience in incident management and problem resolution. - Good To Have Skills: Knowledge of IT service management tools. Additional Information: - The candidate should have a minimum of 2 years of experience in Service Desk Management. - This position is based at our Gurugram office. - A Bachelors degree B2 level certification in German Language is required. Bachelors degree B2 level certification in German Language Show more Show less

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, French Language Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. You will be based in Gurugram office. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide exceptional French language support to clients. - Deliver top-notch service desk voice support to address client issues effectively. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, French Language, Service Desk Voice Support - Strong understanding of IT service desk operations. - Experience in troubleshooting and resolving technical issues. - Excellent communication skills to interact with clients effectively. Additional Information: - The candidate should have a minimum of 2 years of experience in Service Desk Management. - This position is based at our Gurugram office. - A 15 years full-time education is required. 15 years full time education Show more Show less

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, Spanish Language Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide excellent Spanish Language support to clients. - Deliver top-notch Service Desk Voice Support to address client issues effectively. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Spanish Language, Service Desk Voice Support - Strong understanding of IT service management processes. - Experience in troubleshooting and resolving technical issues. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 2 years of experience in Service Desk Management. - This position is based at our Gurugram office. - A 15 years full-time education is required. 15 years full time education Show more Show less

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support, French Language Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide efficient and effective service desk support to clients. - Troubleshoot and resolve technical issues reported by clients. - Document all support activities and solutions for future reference. - Collaborate with team members to enhance service desk processes. - Stay updated on the latest technologies and trends in service desk management. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management. - Good To Have Skills: Experience with Service Desk Voice Support. - Strong problem-solving skills in service desk operations. - Excellent communication and interpersonal abilities. - Knowledge of ITIL framework and service desk best practices. Additional Information: - The candidate should have a minimum of 2 years of experience in Service Desk Management. - This position is based at our Gurugram office. - A 15 years full-time education is required. 15 years full time education Show more Show less

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, French Language, Service Desk Voice Support Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide exceptional French language support to clients. - Deliver top-notch service desk voice support to address client issues effectively. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, French Language, Service Desk Voice Support - Strong understanding of IT service desk operations. - Experience in troubleshooting and resolving technical issues. - Excellent communication skills to interact with clients effectively. Additional Information: - The candidate should have a minimum of 2 years of experience in Service Desk Management. - This position is based at our Gurugram office. - A 15 years full-time education is required. 15 years full time education Show more Show less

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, French Language, Service Desk Voice Support Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide exceptional French language support to clients. - Deliver top-notch service desk voice support to address client issues effectively. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, French Language, Service Desk Voice Support - Strong understanding of IT service desk operations. - Experience in troubleshooting and resolving technical issues. - Excellent communication skills to interact with clients effectively. Additional Information: - The candidate should have a minimum of 2 years of experience in Service Desk Management. - This position is based at our Gurugram office. - A 15 years full-time education is required. 15 years full time education Show more Show less

Summary Position Summary CXO – End User Support A person having high aspirations and passion to provide Technology support to accomplish their vision in Deloitte. CXO is the vital point of contact for all IT related incidents and service requests. Ability to demonstrate and communicate effectively with a wide variety of people in a dynamic, fast-paced environment, which provides services in a professional manner, through email, phone, in person (Walk-in Customers). You need to be a highly motivated team player with the skills and ability to manage ambiguity. Work you’ll do Focus on delivering world class customer service to every customer coming to the ITSWalk-up. Provides Hardware and Application Support. Asset management and tracking of hardware and software. This duty requires knowledge of existingprocesses. Install and configure firm-standard images on laptops &desktops. Interface with outside customers and vendors asrequired. Follow the direction of immediate supervisors or managers to implement newtechnology. Provideafter-hoursemergencysupportonarotationalbasisasoutlinedperITSservicelevelagreements. Provides Mobile Device deployment & support; activities include Technology support guidance and recommendations, activation, account modifications, configuration, testing, problem identification and resolution. Grows relationships with business users at all levels in the organization. Promotes ITS services, engages customers to understand business needs and maintains ownership for problem resolution. Maintains other technology related updates to enhance the customerrelationship. Adhering to existing processes. Documents problems and resolutions for knowledge bases, original equipment manufacturer (OEM) vendors, and service desk tickets. Adheres to policy and Service Level Targets (SLT’s) through accurate recording of service activities, asset transactions, data retention, and PC compliance activities. Performs password resets and workstation management in ActiveDirectory. Supports and provides training for Audio/Video Conference equipment throughout the office. This would include various projection equipment, Daily check and event startup and support of Video Conference Systems (Television/Cable systems). Assists infrastructure teams (LAN, WAN, Telephony) where local hands-on activities arerequired. The team CXO team is proud to be part of Deloitte’s Information Technology Support Services spread across Hyderabad, Mumbai, Bengaluru, Delhi, Pune, Kolkata and Chennai. This team is responsible for accomplishing various Technology support tasks at the ITS walk-up to deliver world class Technology support. This team takes care of new hire laptop setup, End of Lease activity, PDA support, Printer support & VC support at local offices. Qualifications Required: B. Tech, BE & EngineeringGraduates Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point, Teams), Zoom, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an advantage. Preferred: ITIL –Certification Microsoft MCITP –Certification A / N+ Certification aplus Industry certifications such as Dell or HP aplus Basic knowledge of overall network/systemssecurity Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 304703 Show more Show less

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description ServiceNow Impact is a personalized value acceleration solution that lets customers realize the value of their ServiceNow investments. It provides AI-driven recommendations and ServiceNow expertise to validate the readiness of your organization to adopt ServiceNow AI innovations quickly, map investments to business objectives, and track the value gained. Brief About Team Brief about team: Our engineering team leverages the ServiceNow platform to deliver world class applications to our customers with the primary focus on experience and content. The ServiceNow Next Experience framework provides us with modern UI tools (GraphQL, Redux) to create a seamless web interface for our customers. In addition, we are utilizing Gen AI capabilities from the Now Platform to generate meaningful content for our customers to act upon. We are looking for engineers who are passionate about solving complex problems in the enterprise with an interest on utilizing the best-in-class Generative AI tools. What You Get To Do In This Role Exposure to teams in new areas within and outside the development organization, to ways in which ServiceNow runs its business, and to a fast-growing product area Diverse technological opportunities, and exposure to problems that require creative solutions. Including but not limited to AI and GenAI, interfacing with 3rd party tools used by ServiceNow, leveraging and enhancing existing SN solutions and bringing them to their full now-on-now potential, and more. Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) Work with the product owners, developers, UX designers, product managers, solution architects to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users. Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs Contribute to the design and implementation of new products and features while also enhancing the existing product suite Be a mentor for colleagues and help promote knowledge-sharing Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 5 to 8 years of experience with JavaScript Experience with data structures, algorithms, object-oriented design with focus on design patterns, and performance/scale considerations. Passion for JavaScript and the Web as a platform, reusability, and componentization Experience with any of the modern UI frameworks like Angular, React or Vue Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations Analytical and design skills Ability to work with cross-cultural teams Good to have but not mandatory Experience with Java Experience with the ServiceNow platform a plus Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Show more Show less

Sandvik Mining & Rock Technology in India (SMRTIPL) is looking for a Deputy Site Manager to join the Parts & Service (Zinc business) division located at SK Mines, Rajasthan. The Deputy Site Manager will assist the Site Manager in successfully running the site (under CPH and AMC contract) and meeting targets. He will be responsible for managing the contracted on-site service activities related to maintaining required safety standards, reliability, and availability. He/she will take the lead on necessary customer communications; including commercial discussions, management support and engineering interface. He/she will also be responsible for supervising the site service team with the goal of ensuring a successful/profitable service program. Responsibilities Sandvik Safety & Environment Policy’s, Systems and Programs are understood and communicated to all people working at site and safe operating conditions are maintained at site. Systems of work, which encompass Personnel Safety and Environmental diligence, are implemented using all relevant Sandvik Procedures, Work Instructions and Risk Assessment methods as appropriate. Relevant legal EHS legislation is complied. Site specific EHS plan is implements and site EHS KPIs are achieved Manage equipment’s upkeep at contracted site Provide technical support to the site employees and customer personnel Managing all resources in the site to ensure an optimum balance between customer service satisfaction, and attainment of financial objectives. Work on minimizing risk and maintaining a profitable Asset Agreement Site Control of site expenses to ensure they are in-line with project set up costs and budgets. Enhance existing performance, contract revenues and margins by providing significant input into strategic plans for the continued expansion of the business. Ensure that sites have latest product technology enhancements and are site employees are aware of the latest developments in the market Ensure timely and appropriate training and development program for site employees Training, evaluating and directing team members to accomplish the goals and objectives of the Business. Ensure compliance adherence to The Sandvik Way, applicable legislation and established policies and procedures within area of responsibility. Qualifications Bachelor’s degree in Engineering or an engineering Diploma in related discipline (Electrical, Mechanical, etc.). A minimum of 10-12 years of experience. Prior experience in managing site team is mandatory. Experience should include: Managing & problem -solving skill of internal & external customers Exposure of handling team & people management Exposure of CPH contracts & it’s obligations Technical knowledge about equipment & UG mine methods Maintenance and operations experience preferred Organizational management skills High technical analysis and problem-solving skills Customer interface and commercial negotiation skills Ability to effectively supervise and mentor subordinates Strong communication skills (English & Hindi) Ability to work successfully in a team-oriented environment Flexibility to work shift work and modified hours, flexibility for on-call, local availability Benefits Sandvik offers a competitive total compensation package including comprehensive benefits. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement. Our Company And Culture At Sandvik, we’re technology driven, innovative and entrepreneurial! For us, success is a team effort, and we value diversity and are committed to creating an inclusive culture where people can be themselves and reach their full potential. So, we invest in supporting each other, learning together and celebrating our differences. Visit our stories hub, LinkedIn or Facebook to get to know us further. How To Apply Please send us your application as soon as possible and no later than June 20,2025 Show more Show less

Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: www.turnerandtownsend.com Job Description To act as the key, day to day client interface, ensuring that client objectives are met and that projects are delivered to time and cost targets and adequate quality standards. Coordinating design development, reviews, manage the flow of project information between the team and the client, through regular meetings, written communications and/or digital tools to fulfil project requirements. Effectively communicate the project requirements to design consultants, gather stakeholder requirements, manage design changes and meet critical deadlines. Monitoring the Architectural/Engineering consultant team or sub-consultants on overall design delivery. To manage the change control process To facilitate production of formal project progress and other reports To take a leading role in interfacing with the client and other consultants, at all project stages Stakeholders management Any other tasks/responsibilities required from time to time due to on-job requirements. Qualifications Must be client focused and confident Experienced preferably in Interior Fit out or other mega mixed-use commercials green field projects. Minimum of 10 Years experience Trained in Architecture, design management or other comparable design, project management disciplines A thorough understanding of the total project life cycle, from dealing with strategic issues at conception stage, design development, construction, testing and commissioning, through completion and post-project review. Excellent knowledge and experience of all of the main project management concepts, tools and techniques Excellent knowledge of construction industry technical matters People management experience, particularly in the context of managing large client team, and a multi-disciplinary consultant team to deliver a mega scale project. Fluent in spoken and written English. Practical knowledge of digital tools e.g.BIM 360, Power BI, Microsoft Project, Microsoft office Proficiency in 3D modelling and rendering e.g. Rhinoceros, Revit/BIM, 3D Max, Adobe Photoshop, Illustrator, Lumion/Enscape/Unreal engine/Twin motion. Experience in scope baseline management/ change control work Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at www.turnerandtownsend.com/ Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. Show more Show less

About the role: We are looking for a skilled iOS Native Developer with 5-8+ years of experience to join our dynamic team. The ideal candidate will be responsible for designing, developing, and maintaining high-performance iOS applications. You will work closely with cross-functional teams to define, design, and ship new features, ensuring the best possible performance, quality, and responsiveness of applications. Responsibilities: Design and build iOS applications using Swift. Ensure the performance, quality, and responsiveness of applications through rigorous testing and debugging. Implement and maintain third-party libraries and APIs. Monitor and improve app performance, troubleshoot issues, and resolve bottlenecks. Stay up-to-date with the latest iOS development trends, tools, and technologies. Participate in code reviews, share knowledge, and mentor junior developers. Professional Skills: Proven experience as an iOS Developer with 8+ years of hands-on development. Strong proficiency in Swift. Experience with UIKit & SwiftUI. Familiarity with RESTful APIs, JSON, and mobile libraries. Knowledge of Apple’s design principles, interface guidelines, and App Store submission process. Experience with version control systems like Git. Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Show more Show less