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INFEXN LABORATORIES PRIVATE LIMITED logo
Receptionist (CRM) INFEXN LABORATORIES PRIVATE LIMITED

0.0 - 3.0 years

0 - 0 Lacs

thane

On-site

Act as the single point of contact for laboratory clients Handle client queries related to tests, samples, reports, and services Coordinate with lab operations and logistics to ensure timely service and TAT Maintain regular communication to ensure client satisfaction Bill confirmation and Follow up with clients for pending payments as per agreed terms Coordinate with finance and sales teams for billing and payment issues Update all client communication, billing status, and follow-ups in the CRM system Resolve client complaints and escalate issues when required Prepare basic CRM, outstanding, and follow-up reports Follow laboratory SOPs, quality standards, and confidentiality policies Experie...

Posted 5 days ago

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