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3.0 - 8.0 years

6 - 10 Lacs

Pune

Work from Office

Title: Sales & Operations Coordinator (Intercompany & Production) Location: Chakan Role Summary: We are seeking a detail-oriented and proactive Sales & Operations Coordinator to manage the end-to-end process of Intercompany orders handling. This role will act as a vital link between the Sales, Inside Sales, PPC (Production Planning & Control), and Stores teams, ensuring smooth execution from receipt of Intercompany Order to dispatch readiness. Key Responsibilities: Order Management: Receive Intercompany/customer purchase orders. Accurately enter Purchase Orders into Microsoft D365 and create corresponding Sales Orders . Track the progress of orders, from initial placement to final delivery, and should also handle order modifications or cancellations. Production Coordination: Notify the PPC team of new orders to trigger/plan the manufacturing process. Enter/Update the Machine Order in CRM(Customer Assets) and track the progress of order readiness. Follow up regularly with the PPC team to track machine production and ensure on-time readiness. Customer Communication: Update customers (PMT) on order status, production progress, and expected readiness dates. Intercompany Coordination: Execute Intercompany Sales Orders (ICSO) and ensure proper documentation and availability of machines. Coordinate with the Inside Sales team to facilitate machine dispatch to end customers. Cross-Functional Liaison: Act as a communication bridge between the Sales , Inside Sales , PPC , and Stores teams. Resolve order-related queries and streamline internal workflows for timely deliveries. Qualifications & Experience: Education: Bachelor's degree in Business Administration, Supply Chain, or related field. Experience: More than 3 years in sales order processing, production coordination, or customer support in a manufacturing/engineering setup. Proficiency in using ERP systems and Microsoft Office applications, particularly in Microsoft Excel & Word for order management and documentation. Key Skills: Proficiency in Microsoft D365 or any other ERP (Sales Order & Intercompany module). Strong coordination and communication skills. Ability to handle multiple stakeholders and prioritize tasks. Good understanding of production cycles and order fulfillment processes. Detail-oriented with strong data entry and documentation skills. Soft Attributes: Proactive and accountable. Team player with cross-functional collaboration abilities. Customer-centric mindset. Organized and disciplined approach to order management. Interested candidates can share their resumes on dchitare@phillipscorp.com Regards Divya Chitare

Posted 3 weeks ago

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