118 Intercom Jobs - Page 2

As an ELV Technician, your role will involve installing, testing, commissioning, and maintaining Extra Low Voltage (ELV) systems. This includes a variety of systems such as CCTV, Access Control, Fire Alarm, Public Address, Structured Cabling, Intercom, SMATV, and Building Management Systems. Your responsibilities will require a strong technical knowledge, attention to detail, and strict adherence to safety and quality standards. Key Responsibilities: - Installing ELV systems such as CCTV, Access Control, Fire Alarm, Public Address, Structured Cabling, Intercom, SMATV, and Building Management Systems - Testing and commissioning ELV systems to ensure proper functionality - Conducting regular m...

The ELV Technician is responsible for installing, testing, commissioning, and maintaining Extra Low Voltage (ELV) systems, including but not limited to CCTV, Access Control, Fire Alarm, Public Address, Structured Cabling, Intercom, SMATV, and Building Management Systems. The role requires strong technical knowledge, attention to detail, and adherence to safety and quality standards.

**Role Overview:** You are required to be a hands-on Product Marketing Manager for a US-based, venture-funded company transforming eCommerce visuals with AI-powered bulk photo editing. Your main responsibility will be to lead the 23-month GTM launch of the new Evolphin Zoom MAM. You will be in charge of launch execution, competitive positioning, cross-functional coordination, writing high-impact content, and guiding creative asset production. It is crucial to note that this is a builder role rather than a coordinator role, and you will collaborate directly with CXOs, Product, and Design teams to bring the next-generation AI platform to market swiftly. **Key Responsibilities:** - Plan and exe...

About the company: Aspire is the leading all-in-one finance operating system for growing businesses. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and SMBs to realise their full potential. Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the wor...

Experience : 5.00 + years Salary : INR 2500000-3500000 / year (based on experience) Expected Notice Period : 7 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: Crop.Photo) (*Note: This is a requirement for one of Uplers client - A US-based, venture-funded company transforming eCommerce visuals with AI-powered bulk photo editing) What do you need for this opportunity Must have skills required: Intercom., copywriting and storytelling skills, GTM operations, Hubspot A US-based, venture-funded company transforming eCommerce visuals with AI-powered bulk photo editing is Looking for: About T...

As a Piping and Cabling Technician, you will be responsible for CCTV camera installation and maintenance, battery and inverter installation, as well as working with intercoms, networking, access points, automatic gates, and more. Your main focus will be on the mentioned tasks to ensure their proper setup and functionality. Key Responsibilities: - Installing and maintaining CCTV cameras - Installing and maintaining batteries and inverters - Setting up intercoms, networking, access points, and automatic gates Qualifications Required: - Prior experience in piping and cabling related work - Knowledge of CCTV systems and their installation - Familiarity with battery and inverter installation proc...

As a Partner Success Associate at Edstruments, you will be responsible for supporting a portfolio of partners by leading onboarding, check-ins, and virtual training sessions. Your primary focus will be to ensure a smooth and successful partner experience by owning operational tasks. This role provides an excellent opportunity for you to grow into a strategic-facing position over time and contribute to building scalable systems for success. **Key Responsibilities:** - Successfully onboard assigned partners within the first 60 days, ensuring they are set up to use the platform effectively. - Independently lead virtual partner check-ins and training sessions over Zoom to maintain engagement and...

You will be part of a global hiring revolution that is reshaping the future of talent, allowing individuals and businesses to thrive regardless of geographical boundaries. As a Senior Customer Support, you will lead a team of Customer Support Specialists towards achieving key performance metrics and providing exceptional customer service. Key Responsibilities: - Meet key performance metrics of 1 hour response time and 6 hour resolution time - Ensure daily open tickets per agent are at 0 - Perform multitasking efficiently - Examine, review, and process documents, orders, files, cases within set timelines - Analyze process scenarios, propose solutions for process improvement/automation - Provi...

As a Customer Success Engineer at TexAu, you will play a crucial role in providing technical support to our customers. Your responsibilities will include: - Responding to customer technical queries with clarity, empathy, and precision via Intercom, email, and support tickets. - Debugging and resolving issues related to Supabase, SQL queries, NestJS APIs, and AWS CloudWatch logs. - Guiding users through platform capabilities, integrations, and best practices for automation and data workflows. - Collaborating with engineering to escalate and resolve complex bugs, and contributing to internal documentation. - Monitoring and triaging incoming support requests in Intercom to ensure timely and hig...

Why this role exists Our customers deserve a calm, helpful, human experience. We're looking for an Intercom expert to set up and run onboarding + support so people succeed quickly and feel cared for every step of the way. What You'll Do Stand up Intercom the right way: inboxes, assignment rules, SLAs/office hours, tags, macros/saved replies, surveys/CSAT, Messenger, and forms Onboarding that works: build Product Tours and Checklists (no-code), segment audiences, set triggers, measure completionand keep improving Help Center: create and maintain a clear, searchable knowledge base with friendly, skimmable articles Delightful support: handle conversations with warmth and clarity; turn problems ...

As a Chat Support Team Leader, you will oversee and guide a team of chat support agents. You'll ensure high quality service through chat channels, meet performance and customer satisfaction metrics, manage escalations, mentor agents, and continuously improve processes. You'll act as the bridge between agents and senior management, ensuring operational excellence and excellent customer experience. Key Responsibilities Lead, coach, mentor, and motivate a team of chat support agents to achieve high performance, quality, and customer satisfaction. Monitor daily performance metrics (e.g. response time, resolution time, average handle time (AHT), customer satisfaction (CSAT), first contact resolut...

About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we're creating a level playing field where businesses and individuals (like you) can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, AOR ...

Role Overview: At Saleshandy, you will be responsible for leading and building a world-class support function that focuses on delivering fast, human, and delightful experiences to every customer. This role goes beyond ticket resolution, as it involves deeply understanding customer challenges, enabling self-service excellence, and driving continuous improvements in customer support to enhance user retention. Key Responsibilities: - Customer Experience Leadership: Lead the global support team in providing fast, consistent, and empathetic responses across various channels. - Process Excellence: Develop and optimize support workflows, SLAs, and escalation frameworks to ensure top-notch service d...

Job Title: Customer Success Manager (CSM) Location: Visakhapatnam Department: Customer Success Reports To: CEO About the Role We are looking for a Customer Success Manager (CSM) with strong product understanding and customer relationship management skills to drive adoption, retention, and satisfaction across our client base. This role requires close collaboration with cross-functional teams, particularly Product, Engineering, and Support, to ensure customer success and continuous platform improvement. Key Responsibilities Serve as the primary point of contact for assigned clients, managing onboarding, retention, and overall customer satisfaction. Develop a deep understanding of Revidd's plat...

Shift Timings: US Shift: 9 PM/10 PM to 6 AM/7 AM IST (Must have 1-2 years of US client support experience) India/ROW Shift: 6 AM to 3 PM or 12 PM to 9 PM IST About Cuemath: Cuemath is a global EdTech platform transforming how students learn math through personalized instruction and innovative technology. We empower children with critical thinking and problem-solving skills that extend beyond academics. Join us in making kids MathFit. Role Overview: We're seeking an experienced Customer Service Associate to serve as the frontline ambassador for Cuemath. You'll handle complex customer queries, drive resolution outcomes, and ensure exceptional service delivery for our global parent and tutor co...

As a Senior Quantity Surveyor specialized in Extra-Low Voltage (ELV) systems, your primary role will involve quantity surveying in the estimation and execution of construction projects. You will collaborate closely with various stakeholders such as the Engineering Manager, Sales Department, and technical specialists to ensure accurate estimation and cost-efficient delivery of ELV projects while adhering to project specifications. Key Responsibilities: - Documentation Management: Ensure proper documentation of all estimation and project activities for ELV systems, including technical submittals, shop drawings, and other relevant documentation, in compliance with company procedures and industr...

About Fyle (Now Part Of Sage) Fyle is now part of Sage, a global leader in accounting and business management software. Together, we're building a global expense management solution that simplifies how businesses track, approve, and reconcile spending. About the Role As a Customer Service Agent, you won't just be answering queries, you'll be solving real problems, collaborating cross-functionally, and ensuring our customers feel heard, valued, and supported. Your mission will be to manage customer conversations across tickets, chats and calls with care and precision, ensuring we're not only meeting timelines but exceeding expectations. You'll work closely with product and engineering teams t...

The Customer Support Team Lead is responsible for supervising a team of customer support representatives, ensuring they deliver excellent service, meet KPIs, and follow company policies and procedures. This role acts as the bridge between frontline agents and support management, facilitating team performance, coaching, and day-to-day operations. What you'll do Oversee daily operations of the customer support team Monitor agent performance, provide feedback, and conduct regular coaching sessions. Ensure SLAs (Service Level Agreements) and KPIs (e.g. CSAT, FRT, TAT) are met. Handle escalated customer issues with professionalism and resolution-focused communication. Collaborate with other depar...

At Spyne, we are revolutionizing the automotive industry with cutting-edge Generative AI technology. Our vision to use AI-powered visuals for online car sales has grown into a comprehensive, AI-first automotive retail ecosystem. With $16M in Series A funding from top investors like Accel and Vertex Ventures, we are rapidly expanding our reach and offerings: - Launched innovative AI-powered Image, Video & 360 solutions for Automotive dealers - Introducing Gen AI powered Automotive Retail Suite for Inventory, Marketing, and CRM - Successfully onboarded 1500+ dealers in the US, EU, and other key markets - Aim to onboard 10K+ dealers globally out of 200K+ dealers - A team of 150+ members with a ...

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We're one of the fastest-growing tech startups in the region, consistently charting new heights! About This Role Are you a people-oriented person and enjoy looking for ways to enhance other people's journey If it's a yes, join us in our Client Experience team and support our clients on their Cialfo journey through the discovery of needs and strategic matching ...

As an Onboarding Specialist at Saleshandy, you will play a crucial role in turning new users into power users quickly. Your focus will be on educating, enabling, and empowering customers to derive real value from the product from day one. This is not a hand-holding role but requires proactive engagement to ensure successful onboarding. **What You'll Own:** - **Risk Detection & Flagging:** Monitor product usage, login frequency, billing behavior, and engagement patterns to detect red signals early. - **Success Plans for At-Risk Accounts:** Build 1:1 success plans with clear milestones for accounts struggling with adoption or value realization. - **Proactive Outreach:** Engage personally with ...

Job Title: Customer Success Manager (CSM) Location: On Site / Visakhapatnam Department: Customer Success Reports To: CEO About the Role We are looking for a Customer Success Manager (CSM) with strong product understanding and customer relationship management skills to drive adoption, retention, and satisfaction across our client base. This role requires close collaboration with cross-functional teams, particularly Product, Engineering, and Support, to ensure customer success and continuous platform improvement. Key Responsibilities Serve as the primary point of contact for assigned clients, managing onboarding, retention, and overall customer satisfaction. Develop a deep understanding of Rev...

Job description ApplyAZ Inc. is an EdTech company transforming the study-abroad experience, helping students access tuition-free degree paths in Italy for both bachelor's and master's programs. We are hiring a Student Counselor to nurture & convert our qualified leads into paid customers, onboard and support each student end-to-end, maintain customer relationships, and execute targeted outbound to partners, influencers, and ambassadors. Key Responsibilities Drive Conversions: Convert qualified inbound leads to paid enrollments via phone, WhatsApp, email, and video; own the funnel from first touch to payment. Own Onboarding: Guide students through documents, timelines, and milestones; coordin...

Role Overview: As a Customer Support Specialist at Instant Markets, a venture of Instant Systems Inc., you will play a crucial role in delivering an exceptional customer experience. Your primary responsibilities will include handling customer queries, resolving issues promptly, and ensuring that customers feel valued and supported. Key Responsibilities: - Respond to customer inquiries through email, chat, and phone in a professional and timely manner. - Troubleshoot product or service issues, identify root causes, and provide effective resolutions. - Escalate complex issues to the appropriate internal teams while ensuring follow-up and ownership. - Maintain accurate records of interactions i...

Role Overview: As a Customer Support Specialist, you will be responsible for providing timely resolution to merchant issues through email, chat, and calls while maintaining defined SLAs and TAT. You will collaborate with internal teams such as Tech, Finance, Risk & Compliance, Product, and Operations to resolve escalations. Additionally, you will guide merchants on KYC, compliance, and regulatory requirements, generate, analyze, and share transaction and settlement reports with merchants, identify recurring issues, suggest process improvements, and contribute to building a knowledge base/FAQs. Moreover, you will support merchants during new feature rollouts and provide product training when ...