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8.0 - 14.0 years
0 Lacs
hyderabad, telangana
On-site
You have 10-14 years of experience in Pega and specifically 8-10 years in Pega CDH. As a candidate, you will be expected to act as a CDH Subject Matter Expert (SME) from a Pega Platform perspective, preferably within the banking and financial services domain. Your expertise should include Pega CSSA Certification, Pega Decisioning Consultant, experience in Pega CDH 8.X or higher versions, and knowledge of the NBAD framework. You must have a proven track record of successfully delivering hyper-personalized solutions using Next-Best-Action (NBA) strategies across various inbound and outbound channels in both batch and real-time modes. Hands-on experience with Pega CDH components such as Adaptive Decision Manager (ADM), Decision Strategy Manager (DSM), Value Finder, Customer Profiler, etc., will be essential. Proficiency in SQL, JSON, real-time decisioning, and object-oriented programming principles is necessary to translate business requirements into decisioning logic, including NBA strategies, engagement policies, and offer flows. You will be responsible for designing and configuring core decisioning logic using Pega CDH, including rules, propositions, treatments, and decision data flows. Your role will include providing thought leadership and technical guidance to teams on Pega decisioning best practices, leading the development and configuration of ADM, interaction history, decision strategy management, and other Pega CDH components. Ensuring the seamless integration of decisioning frameworks with enterprise systems like CRM and data lakes will also be part of your responsibilities. Conducting peer reviews, managing quality assurance processes for decisioning logic, collaborating with data scientists to analyze customer interactions, and optimizing adaptive models are essential tasks. You will lead the end-to-end delivery of Pega CDH solutions in Agile environments, create post-implementation support documentation, resolve production defects, and monitor application performance to ensure scalability and efficiency. Implementing governance standards for architecture, data privacy, and security compliance, as well as mentoring and leading a team of Pega NBA Designers or developers, will be crucial aspects of your role. Coordinating tasks such as proposition builds, customer data flow updates, and interaction updates, and having a good understanding and experience in Client-Server applications, Digital applications, and Business Functions are also expected. Designing and implementing REST API, Kafka, and FTP-based integrations, possessing strong analytical skills to summarize data into actionable insights, and having excellent communication skills to interact with both technical and non-technical stakeholders will be required. Your design should align with the Clients" Business objectives.,
Posted 3 weeks ago
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