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5.0 - 10.0 years

5 - 10 Lacs

Hyderabad, Telangana, India

On-site

Job Description Wells Fargo is seeking an Operations Manager... In this role, you will: Manage and develop one or more specialized customer service and operations functional teams within Operations area with complex and risk in functional area Develop strategies to improve staffing processes, ensure specialized functions meet regulatory guidelines in support of risk management and compliance Engage stakeholders and internal partners associated within the Operations area Work independently on moderately complex issues and projects Identify opportunities for process improvement and risk control development and escalates issues to more experienced management Provide training, performance, evaluation and coaching of less experienced team Make decisions and resolve issues regarding resources, objectives and operations of functional area and team to meet business objectives Interpret and develop policies and procedures for operation functions with low to moderate complexity within scope of responsibility Provide responsibility for budget and financial performance Collaborate and influence all levels of professionals including more experienced managers Lead team to achieve objectives Manage allocation of people and financial resources for Operations Mentor and guide talent development of direct reports and assist in hiring talent Required Qualifications: 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 2+ years of leadership experience Desired Qualifications: Bachelor's degree holder, preferably business course - banking, accounting & finance or other related discipline 5-10 years of people management experience in Sanctions Screening Operations Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Strong attention to detail and accuracy skills Ability to work effectively in a team environment Knowledge and understanding of Office of Foreign Asset Control (OFAC) compliance Knowledge on Message types SWIFT, FED WIRE, CHIPS, Telex and IntelliTRACS system an advantage Fluent in both verbal and written communication skills Proven management skills with ability to analyze issues and provide solution in a tactful manner Ability to work independently and provide support on flexible hours/working days Demonstrated leadership and interpersonal skills Well organized, proactive, constructive and capable to motivate teamwork Transition/Process migration experience in a shared service environment Able to perform shift work (incl. Night Shifts) and report on IN public holidays if fall on Mondays to Fridays including Christmas and New Year's eve In scope - 10 day Required Absence Policy due to Sensitive Position

Posted 2 weeks ago

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