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7.0 - 12.0 years

12 - 22 Lacs

chennai

Hybrid

WE'RE HIRING!! Job Title: #ReconciliationChangeManager #Intellimatch We are hiring a #ReconciliationChangeManager to lead and support reconciliation change projects across BP2S & CIB. This role will focus on Intellimatch implementation, system migrations, stakeholder coordination, and performance optimization of reconciliation processes. Experience: 7-12 Years Job Description: *7+ years’ experience in financial operations or reconciliation projects *Strong hands-on experience with Intellimatch (mandatory) *Good knowledge of financial products (Equities, Bonds, etc.) *Proficient in Excel (VBA preferred), Quality Center, 2Strack Key Responsibilities: *Manage onboarding and migration of reconciliations to Intellimatch *Gather and validate business/system/security requirements *Oversee UAT, testing, and go-live activities *Drive process automation, tool enhancement, and performance tracking *Provide training, documentation, and support to Ops teams *Coordinate with IT, Business, FIS, and other key stakeholders *Promote tools like PEGA, BAM, and RPA solutions Location: #Chennai Mode of Work : Hybrid (10 Days) Mode of Interview: 2 Rounds (2nd Level- F2F as Mandatory) Notice Period : Immediate joiners preferred Kindly apply to the job if matches the requirement and also share the job posts for active job seeking applicants. Name as listed in the Pan Card: Total Exp: Relevant Exp: C.CTC: E.CTC: Notice Period: Current and Preferred Location: Share your #CV to rabecca.p@twsol.com

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5.0 - 10.0 years

15 - 30 Lacs

bengaluru, mumbai (all areas)

Hybrid

As this is an Intellimatch developer role Interacting with business client stakeholders & assessing requirements for the new reconciliation & responsible for matching rule prototype configuration & implementation in Intellimatch platform Required Candidate profile Responsible for working with business users to gather understand collateundersta & the requirement Configure the Imatch tool follow the test run process to produce the Imatch results and release cycle

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a Senior Consultant for Implementation with a focus on Intellimatch products, you will be responsible for working on implementation projects at customer sites within the Financial Services domain. Your key responsibilities will include designing, configuring, and implementing IntelliMatch products according to project tasks, as well as providing training, scoping, and estimating tasks. You will play a crucial role in accurately documenting client requirements, proposing solutions, and managing the sign-off process. Acting as the primary point of contact for end-users, you will investigate, troubleshoot, and resolve any technical or functional issues efficiently. Effective communication and timely escalation of concerns to the project manager will be essential aspects of your role. Collaboration with project management, product management, and development teams will be necessary to ensure successful project delivery. Building strong relationships with clients, both internal and external, is a key part of delivering personalized and professional service. Continuous improvement in consulting processes, methods, and standards will be encouraged. You will be required to work under pressure to meet deliverable deadlines and maintain a calm and professional demeanor when dealing with challenging situations. Collaborating with sales and pre-sales teams, you will leverage your domain expertise to help clients enhance their processes and achieve higher rates of straight through processing. Facilitating workshops with clients to identify pain points, process improvements, and configuring solutions will be part of your responsibilities. Managing project teams, developing project plans, and effectively managing client expectations throughout project delivery will also be crucial. To be successful in this role, you should have 5-9 years of experience in a financial services back office environment, with knowledge of reconciliation, cash management, or exception processing. Hands-on experience with end-to-end implementation in an IT organization, along with strong interpersonal, problem-solving, and decision-making skills, will be required. Technical expertise in areas such as IntelliMatch, MSSQL databases, reconciliation tools, and network administration will be beneficial. Proficiency in Windows Server, SQL Administration, VB/SQL/Batch scripting, Crystal Reports, and familiarity with tools like SSR, Accurate, T-Rex, TLM will be advantageous. Experience with MS Project and MS Visio, along with excellent written and oral communication skills, will be essential for this role. If you are looking to utilize your industry expertise as a Business/Technical Consultant in a dynamic IT environment, this opportunity may be ideal for you.,

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5.0 - 10.0 years

14 - 18 Lacs

mumbai, pune, chennai

Work from Office

Project description Our client is a UK subsidiary of a global financial house working in multiple markets and asset classes. We are currently looking to backfill a Lead FIS Intellimatch Developer role on the team. Successful candidate will work in the technology team within Operations for EMEA. The role is for maintenance and enhancement of existing systems, and development of new systems to support business requirements. The candidate will work closely with the heads of operations departments and SMEs, operating as a senior analyst and programmer to support system development and implementation. They will be responsible for the production of various project elements including but not limited to; Analysis, Business Requirements, Design Documents, Application Programs, Test Scripts and Test Plans. The end solutions should be consistent with the design and implementation of existing solutions and reuse existing components where relevant. Strong communication and interpersonal skills are required. The candidate must have a well-organized and structured approach to managing small/medium projects and working with senior stakeholders. The role is a long term BAU role and allows for work from office/work from home flexibility. Responsibilities Working as Intellimatch consultant. Enhance Intellimatch reconciliations, implementing the reconciliations in production environment and ensuring smooth running of these reconciliations. Ensuring smooth running of business critical applications (Broadridge Gloss settlement application, TLM/Sentry Collateral management application, Message Automation regulatory application) used by Operations teams. Development and setup of various jobs in Control M across several applications. Ensuring batches are finished on time and applications are available to end users on time. Supporting critical projects during development and testing phase. Skills Must have FIS IntelliMatch development Nice to have SQL, Java, Shell scripting, Control-M Location - Pune,Mumbai,Chennai,Banagalore

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5.0 - 8.0 years

12 - 18 Lacs

pune, ahmedabad, mumbai (all areas)

Hybrid

Job Title: Functional & Technical Support Specialist Experience Level: 6 - 7 Years Location: Pune / Hybrid (based on company policy) Department: Core Finance and Technology Employment Type: Full-Time Working Hours: UK Shift timings - 1 pm to 10 pm Key Responsibilities: Provide Level 2 support for finance reconciliation AutoRek application, ensuring timely resolution of incidents and service requests. Collaborate with finance and technology teams to gather requirements, design solutions, and implement reconciliation workflows. Perform root cause analysis for recurring issues and contribute to knowledge base documentation and process improvements. Troubleshoot and resolve issues related to the reconciliation system and processes. Support periodic system maintenance activities including patching, configuration updates, and environment validations. Communicate effectively with stakeholders across business and technology functions. Required Skills & Qualifications: 67 years of experience in finance reconciliation systems such as AutoRek IntelliMatch or TLM. Strong techno-functional skillset with ability to bridge business needs and technical solutions. Excellent communication and stakeholder management skills. Experience in multi-culture working environments; must be available to work from the Pune office 3 days a week.

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4.0 - 9.0 years

14 - 24 Lacs

hyderabad

Hybrid

Role & responsibilities Position Overview: We are looking for a motivated and detail-oriented Business Analyst to join our team in the reconciliation technology field. The ideal candidate will have a foundational background in business analysis, particularly in reconciliation processes, and will contribute to product onboarding and the enhancement of our reconciliation platform. Key Responsibilities: Assist in the onboarding and integration of new products onto the reconciliation platform. Analyze and support the design of reconciliation processes to ensure compliance and efficiency. Help configure and customize data models and pipelines to meet business requirements. Monitor service level agreements (SLAs) to support operational effectiveness. Collaborate with stakeholders to gather requirements and feedback for ongoing enhancements and fixes. Participate in the research, design, and implementation of new features and improvements to the reconciliation application. Document requirements and design specifications for new functionalities. Support testing and validation of new configurations and enhancements before implementation. Assist in troubleshooting and resolving issues related to application functionality and data quality. Help identify and address technical debt while automating repetitive tasks to improve efficiency. Preferred candidate profile 3-10 years of experience working in a business analyst role. University degree (Bachelors) in IT or a related field. Good understanding of reconciliation processes. Technical proficiency in reconciliation tools is a plus. Have experience in Intellimatch, ARO or EZops Familiarity with any: RESTful APIs, Excel, Python, SQL, and Cloud hosting. Basic knowledge of version control systems (GIT, SVN). Understanding of agile software development lifecycle methodologies (Scrum, Azure DevOps). Strong analytical and problem-solving skills. Good communication and collaboration skills. Proficient in oral and written English.

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

As a member of the Profession Services team at FIS, you will be responsible for various aspects related to reconciliation processes. This includes on-boarding new reconciliations, maintaining existing reconciliations, implementing client-driven changes, as well as platform installation and upgrades. Your role will play a crucial part in ensuring the smooth operation of reconciliation activities within the organization. Your main responsibilities will involve adhering to the reconciliation standards set by the project while on-boarding new reconciliations and maintaining existing ones. You will also be required to support UAT testing, conduct thorough regression testing, and deliver high-quality defect-free changes to Production to ensure platform stability. Additionally, you will be involved in the installation and upgrade of reconciliation applications and related products on client platforms. To excel in this role, you should possess at least 4+ years of strong reconciliation development experience in all modules of IntelliMatch, including Recollector, Admin, and Reconciliation. A solid background in SQL database experience is also essential. A Bachelor's degree in computer science, information systems, or a related field, along with good communication skills, is required for this position. Furthermore, your ability to build and maintain strong client relationships by demonstrating deep technical and functional expertise will be crucial. Knowledge of the financial services marketplace, reconciliation processes, and project methodologies such as AGILE and Waterfall will be beneficial. Being a self-starter with excellent interpersonal skills and a solution-driven approach will also contribute to your success in this role. At FIS, we offer you the opportunity to learn, grow, and make a significant impact on your career. You will have access to extensive health benefits, a family protection plan, and best-in-class career mobility options worldwide. Our award-winning learning programs will support your career development, and you will have the chance to work with global teams and clients in a hybrid home-office work model. FIS is committed to safeguarding the privacy and security of all personal information processed to provide services to our clients. Our recruitment process primarily follows a direct sourcing model, and we do not accept resumes from recruitment agencies that are not on our preferred supplier list. We are dedicated to creating an inclusive and diverse work environment where colleagues can work together, celebrate achievements, and advance the world of fintech. If you are ready to join a global leader in fintech solutions and contribute to shaping the future of the industry, then FIS is looking for you. Are you ready to be part of our team and make a difference ,

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7.0 - 9.0 years

10 - 14 Lacs

chennai

Hybrid

Job Opening: BA + Project coordinator + SME ( Reconciliation Change Projects Intellimatch Specialist) Location: Chennai Experience: 5 7 Years Work Mode: Hybrid Notice Period: Immediate to short joiners Preferred * Note : Only profiles that matches above criteria will be contacted for further interview process. About the Role We are looking for an experienced professional to join our Reconciliation team as a Change Projects Specialist (Intellimatch) . The role involves managing onboarding, migration, optimization, and governance of reconciliation processes using Intellimatch. The ideal candidate should have strong knowledge of financial instruments, reconciliation processes, and project management practices, with the ability to interact with business, IT, and vendors effectively. Key Responsibilities Manage onboarding of new reconciliations and migrate existing/manual reconciliations into Intellimatch . Gather and validate business, system, and security requirements for reconciliation projects. Prioritize requests, evaluate change impacts, and resolve conflicts between stakeholders. Oversee UAT, IT testing, and deployment , ensuring smooth business go-live. Provide user training, create documentation, and support operations teams. Standardize and optimize reconciliation processes, automation, and system performance. Track defects, monitor risks, and coordinate with IT on incident resolution. Act as a point of contact with FIS (Intellimatch vendor) for upgrades and releases. Promote adoption of tools like PEGA, BAM, Robotics, and process automation for reconciliation. Represent the reconciliation function in internal and external committees. Required Skills & Competencies Post-Graduate (Finance/Technology background preferred). 5 to 7 years of experience in reconciliations / financial operations / Intellimatch. Strong understanding of financial instruments (Equities, Bonds, Options, Derivatives, etc.). Hands-on expertise in Intellimatch (configuration, setup, migration, optimization). Advanced MS Excel / VBA skills ; exposure to Quality Center, 2Strack is a plus. Strong project coordination, stakeholder management, and governance skills . Excellent communication, leadership, and problem-solving ability. Behavioral Competencies Adaptability & innovation mindset. Results & quality orientation. Strong teamwork and leadership. Decision-making & customer focus. Continuous improvement approach. Why Join Us? Opportunity to work on global reconciliation transformation projects . Exposure to Intellimatch optimization, automation, and fintech tools . Collaborative work environment with career growth opportunities. Apply Now if you are passionate about reconciliation processes, Intellimatch, and driving change in financial operations!

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3.0 - 6.0 years

7 - 17 Lacs

hyderabad

Work from Office

About this role: Wells Fargo is seeking a Institutional Investment Operations Associate In this role, you will: Provide operational and customer support for lifecycle tasks for institutional trades Assist with client account onboarding, input and monitoring of cash payments, customer service, funding operations, custodial operations, securities settlement services, asset servicing structured loan operations, general ledger reconciliation and work to resolve confirmation and ISDA related issues Assist in gathering data to support resolution of issues Receive direction from manager and exercise judgment within defined parameters of the area while developing understanding of various functions, policies and procedures Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 6+ months of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 6 + months of relevant experience in DTC International Settlements B.com/MBA degree in Finance or related field. Job Expectations: Sound Knowledge of Trade Life Cycle Ability to communicate with multiple stake holders. Expertise in US Domestic markets (DTC)/International markets Working knowledge of Broadridge systems including Impact and BPS, GCAS, Ascendis, Bloomberg, Gloss Working knowledge of Intellimatch Reconciliation tool Strong Analytical skills- Ability to interpret data Evidence of research and problem solving skills. Ability to work independently within a team framework. Ability to work in a fast paced, high deadline driven environment Ability to manage multiple priorities and to adjust workload accordingly Ability to manage process related escalations effectively shift Timing : 6:30 PM IST - 3:30 AM IST.

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3.0 - 6.0 years

3 - 4 Lacs

pune

Work from Office

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Inviting applications for the role of Inviting applications for the role of Process Developer/Senior Associate/Management Trainee/Assistant Manager - Security Master & Pricing, Wealth Operations! The role will be primarily responsible for the set up and maintenance of Assets within core Accounting systems and pricing of Assets. Responsibilities Experience on Asset set up and maintenance and pricing is desirable. Good understanding of financial products like Bonds, Mutual Funds, MBS, SWAPS, Equities, etc. is required Good understanding of Upstream process, downstream of process of Asset set up process is required. Understand the risks associated around incorrectly pricing an Asset Understanding around business transitions and required documentation will have added advantage. Good knowledge of MS Excel is required. A good understanding around Risk and Control framework. Establish strong relationship with onshore counterparts and should be capable of handling Onshore Queries and Issues. Experience of applications like Global Plus, AddVantage & Trust Desk applications would have added advantage. Qualifications we seek in you!Minimum Qualifications Candidate should have exposure around audits (internal and external) and strong understanding around Risk and Control framework. Preferred Qualifications/ Skills Relevant work experience in an Associate role is a must have. middle/back office in Financial services firm of relevant years. Experience of Global Plus & Intellimatch applications would have added advantage. Shift Window: - Support hours 7am ET to 7pm ET with shift hours to be determined Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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2.0 - 5.0 years

20 - 25 Lacs

chennai

Work from Office

Position Purpose Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute to achieving the teams goal. Associate / Senior Associate will be responsible for performing daily tasks related to Global Reconciliation team carried out in the MFS department. He/ She will work on the daily tasks, reporting and investigation and will report directly to the Team Manager of the Reconciliation team. The staff will be working closely with all internal teams, Paris and local management as part of their daily BAU. Good functional understanding of the securities lending business is key along with basic knowledge of Settlement, Corporate Action, Collateral management, billing function related to securities lending business. Responsibilities Direct Responsibilities Should have strong understanding on Reconciliation process perform all the reconciliation and reporting tasks correctly. Identifying exceptions and out of balance situations, and liaised with internal departments as required, to reach resolution in a timely manner. Prioritize the work and conduct investigation with due diligence on all the discrepancies/breaks and respond to all queries within the timeframe agreed as per SLA and procedures. Post the manual journal entries correctly into the accounting systems Send daily/Weekly/Monthly/Quarterly break reports without fail and follow-up on high-risk items with the concerned department for the clearance without fail. Perform contract compare in Equilend for all open contracts and investigate on breaks. Follow appropriate escalation procedures Strictly adhere to established departmental processing procedures and controls Anticipate issues that may adversely affect Operations and propose possible solutions. Constantly improve business knowledge through training and multi-skilling and ensure yourself is cross trained across various functions in the team. Technical & Behavioral Competencies Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines. Ability to work in a team environment in coordination with the colleagues and the mangers. Proficient in Microsoft Office Applications and strong MS Excel skills required. Work Experience in Intellimatch will be preferable

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8.0 - 13.0 years

6 - 10 Lacs

noida

Work from Office

Mandatory Skills 8+ years experience in developing reconciliation on FIS Intellimatch Recon platforms or likewise tools ( Gresham , Gresham CTC, DUCO, FRONTIER, Smartstream TLM etc) Good Understanding of Nostro, Depot, Instersystem and Balance Sheet reconciliations. Proficient SQL Server Database Technology; good in writing queries , Stored Procedures , performance running . Good Scripting Knowledge : Perl Scripting or Shell Scripting Proficiency in any Job Schedulers ( Autosys or Control M etc.) Proficiency in designing and implementing new features based on business and technical requirements. Understand existing implementation and deliver the additional functionalities that the business request . Support the technical evaluation, root cause & gap analysis , identify the common issue patterns to come up with long-term solutions of issues. Excellent knowledge in integration with upstream and downstream processes and systems. Work closely with the globally distributed development teams for development and maintenance applications. Responsible for working with business users to gather, understand, collate and document business requirements. Communicate with business to understand the requirement. Good knowledge of test run process to produce the desired results and release cycles working with other members of Program and Release team. Good understanding of the processes and compliance as laid down by the Program and Project team to produce high quality deliverables and work artifacts. Knowledge and experience using Git/Bitbucket for version control is recommended. Good knowledge of DevOps and CI/CD practices using tools like Jenkins/TeamCity Result-oriented with strong analytical and problem-solving skills. Familiarity with Agile development methodologies and tools, such as Scrum or Kanban. Ability to work effectively in a team environment and collaborate with diverse stakeholders. Excellent verbal and written communication skills. Open to work in UK Shift (10 Am to 9 Pm IST with 8 hours of productive work) Education Qualification: B.Tech or MCA Mandatory Competencies Database - Intellimatch Recon - Intellimatch Recon Database - Sql Server - SQL Packages DevOps/Configuration Mgmt - DevOps/Configuration Mgmt - Basic Bash/Shell script writing DevOps/Configuration Mgmt - DevOps/Configuration Mgmt - Git DevOps/Configuration Mgmt - DevOps/Configuration Mgmt - GitLab,Github, Bitbucket Development Tools and Management - Development Tools and Management - CI/CD Agile - Agile - Extreme Programming BA - Business Analyst - GAP Analysis Beh - Communication and collaboration

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5.0 - 10.0 years

4 - 8 Lacs

noida

Work from Office

Our employee value proposition (EVP) is about Being Your Best as a professional and person. It is about being challenged by work that inspires us, being empowered to excel and grow in your career, and being part of a culture where talent is valued. Were a place where everyone can discover and be their best version. Mandatory Skills 5+ years experience in developing reconciliation on FIS Intellimatch Recon platforms or likewise tools ( Gresham , Gresham CTC, DUCO, FRONTIER, Smartstream TLM etc) Good Understanding of Nostro, Depot, Instersystem and Balance Sheet reconciliations. Proficient SQL Server Database Technology; good in writing queries , Stored Procedures , performance running . Good Scripting Knowledge : Perl Scripting or Shell Scripting Proficiency in any Job Schedulers ( Autosys or Control M etc.) Proficiency in designing and implementing new features based on business and technical requirements. Understand existing implementation and deliver the additional functionalities that the business request . Support the technical evaluation, root cause & gap analysis , identify the common issue patterns to come up with long-term solutions of issues. Excellent knowledge in integration with upstream and downstream processes and systems. Work closely with the globally distributed development teams for development and maintenance applications. Responsible for working with business users to gather, understand, collate and document business requirements. Communicate with business to understand the requirement. Good knowledge of test run process to produce the desired results and release cycles working with other members of Program and Release team. Good understanding of the processes and compliance as laid down by the Program and Project team to produce high quality deliverables and work artifacts. Knowledge and experience using Git/Bitbucket for version control is recommended. Good knowledge of DevOps and CI/CD practices using tools like Jenkins/TeamCity Result-oriented with strong analytical and problem-solving skills. Familiarity with Agile development methodologies and tools, such as Scrum or Kanban. Ability to work effectively in a team environment and collaborate with diverse stakeholders. Excellent verbal and written communication skills. Open to work in UK Shift (10 Am to 9 Pm IST with 8 hours of productive work) Education Qualification: B.Tech or MCA Mandatory Competencies Database - Intellimatch Recon - Intellimatch Recon Database - Sql Server - SQL Packages DevOps/Configuration Mgmt - DevOps/Configuration Mgmt - Basic Bash/Shell script writing DevOps/Configuration Mgmt - DevOps/Configuration Mgmt - GitLab,Github, Bitbucket DevOps/Configuration Mgmt - DevOps/Configuration Mgmt - Git Development Tools and Management - Development Tools and Management - CI/CD Agile - Agile - Extreme Programming Beh - Communication and collaboration

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5.0 - 10.0 years

5 - 9 Lacs

noida

Work from Office

We are seeking experienced and highly skilled Senior Recon Intellimatch engineers who are passionate about their craft and thrive in challenging roles. As a key member of our development team, you will play a pivotal role in designing, developing, and maintaining robust and scalable software solutions. If you are driven by innovation, enjoy problem solving, and possess a deep understanding of underlying technologies, we want to hear from you. Mandatory Skills 5+ years exprience in developing reconciliation on FIS Intellimatch Recon platforms or likewise tools ( Gresham , Gresham CTC, DUCO, FRONTIER, Smartstream TLM etc) Good Understanding of Nostro, Depot, Instersystem and Balance Sheet reconciliations. Proficient SQL Server Database Technology; good in writing queries , Stored Procedures , performance running . Good Scripting Knowledge : Perl Scripting or Shell Scripting Proficiency in any Job Schedulers ( Autosys or Control M etc.) Proficiency in designing and implementing new features based on business and technical requirements. Understand existing implementation and deliver the additional functionalities that the business request . Support the technical evaluation, root cause & gap analysis , identify the common issue patterns to come up with long-term solutions of issues. Excellent knowledge in integration with upstream and downstream processes and systems. Work closely with the globally distributed development teams for development and maintenance applications. Responsible for working with business users to gather, understand, collate and document business requirements. Communicate with business to understand the requirement. Good knowledge of test run process to produce the desired results and release cycles working with other members of Program and Release team. Good understanding of the processes and compliance as laid down by the Program and Project team to produce high quality deliverables and work artifacts. Knowledge and experience using Git/Bitbucket for version control is recommended. Good knowledge of DevOps and CI/CD practices using tools like Jenkins/TeamCity Result-oriented with strong analytical and problem-solving skills. Familiarity with Agile development methodologies and tools, such as Scrum or Kanban. Ability to work effectively in a team environment and collaborate with diverse stakeholders. Excellent verbal and written communication skills , with the ability to effectively convey complex technical concepts to non-technical audiences. A passion for learning and staying updated with emerging technologies and industry trends. Desirable DevOps exposure with Jenkins/TeamCity Knowledge and experience using Git/Bitbucket, GitHub Copilot experience Good domain experience in financial services/capital markets /investment banking Education Qualification: B.Tech or MCA Mandatory Competencies Database - Intellimatch Recon - Intellimatch Recon Database - Sql Server - SQL Packages Development Tools and Management - Development Tools and Management - CI/CD DevOps/Configuration Mgmt - DevOps/Configuration Mgmt - GitLab,Github, Bitbucket Agile - Agile - SCRUM DevOps/Configuration Mgmt - DevOps/Configuration Mgmt - Jenkins Data Science and Machine Learning - Data Science and Machine Learning - Gen AI (LLM, Agentic AI, Gen AI enable tools like Github Copilot) Beh - Communication and collaboration

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6.0 - 8.0 years

18 - 25 Lacs

bengaluru

Work from Office

Seeking IntelliMatch Developer with strong expertise in FIS IntelliMatch/Data Integrity Manager and advanced MSSQL skills. ETL experience with Informatica, data transformation, and data warehousing knowledge is a plus.

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4.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

The position available is for full-time employment in an experienced role requiring a combination of relevant work experience and education. The ideal candidate should possess a Bachelor's degree in Commerce or Business. This role does not involve any travel as the job location does not require it. The job involves providing IntelliMatch & SQL support in rotational shifts. At FIS, we value curiosity, motivation, and forward-thinking individuals. Joining our team means working on challenging issues within financial services and technology. We believe in teamwork that is open, collaborative, entrepreneurial, passionate, and fun. The FIS IntelliMatch solution aims to revolutionize how reconciliation professionals tackle challenges related to data accuracy, fragmentation, variation, convolution, and degradation. By empowering reconciliation professionals with a centralized platform for managing data integrity and reconciliation processes, IntelliMatch enhances operational control. Additionally, IntelliMatch simplifies the user experience, leverages automation, and incorporates artificial intelligence (AI) for optimized efficiency. As a member of the IntelliMatch application support team within the FIS Client Experience team, you will play a crucial role in supporting clients and ensuring they maximize the applications" potential. Your primary responsibility will be to deliver a superior client experience by providing support and technical expertise to help clients effectively utilize the applications. You will be involved in various aspects of the role, including accurate and timely logging of issues, prioritizing and resolving issues, escalating issues when necessary, managing client expectations, organizing sessions for issue investigation, staying updated on product functionality and new releases, and working efficiently under pressure. To be successful in this role, you should have 4-6 years of experience in IntelliMatch support, extensive experience in a hosted IntelliMatch environment, expertise in managing windows-based applications on the public cloud, and competency in supporting end-to-end production environments. Knowledge of the financial services marketplace is also essential. A degree or equivalent qualification is required, along with ITIL v3 Foundation certification or higher. Key competencies for this role include fluency in English, excellent communication skills, attention to detail, an organized approach, a self-starter mindset with a team-oriented outlook, and the willingness to work in rotational shifts and provide weekend on-call support. Technical requirements include advanced knowledge of IntelliMatch, troubleshooting skills for complex issues in Load Balanced environments, familiarity with various environments like MQ, Citrix, n-tier architecture, and proficiency in SQL statements. Joining FIS offers you a dynamic job with significant responsibilities and diverse opportunities for professional and personal development. We provide a range of career development tools, resources, and growth opportunities for your final career step. Please note that FIS prioritizes a direct sourcing recruitment model and does not accept resumes from recruitment agencies not on the preferred supplier list. We are committed to safeguarding the privacy and security of all personal information processed for client services. We are excited to welcome individuals who are passionate about making an impact in the financial services and technology industry.,

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3.0 - 8.0 years

18 - 36 Lacs

Hyderabad

Work from Office

Reconcilation Developer for PAN INDIA Location JD - Candidate should have exp in any Recon tool. iMatch Developer As this is an Intellimatch SME and developer Design and implement new features based on business and technical Office cab/shuttle Health insurance Provident fund Annual bonus Food allowance

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5.0 - 10.0 years

5 - 9 Lacs

Noida

Work from Office

5+ years exprience in developing reconciliation on FIS Intellimatch Recon platforms or likewise tools ( Gresham , Gresham CTC, DUCO, FRONTIER, Smartstream TLM etc) Good Understanding of Nostro, Depot, Instersystem and Balance Sheet reconciliations. Proficient SQL Server Database Technology; good in writing queries , Stored Procedures , performance running . Good Scripting Knowledge : Perl Scripting or Shell Scripting Proficiency in any Job Schedulers ( Autosys or Control M etc.) Proficiency in designing and implementing new features based on business and technical requirements. Understand existing implementation and deliver the additional functionalities that the business request . Support the technical evaluation, root cause & gap analysis , identify the common issue patterns to come up with long-term solutions of issues. Excellent knowledge in integration with upstream and downstream processes and systems. Work closely with the globally distributed development teams for development and maintenance applications. Responsible for working with business users to gather, understand, collate and document business requirements. Communicate with business to understand the requirement. Good knowledge of test run process to produce the desired results and release cycles working with other members of Program and Release team. Good understanding of the processes and compliance as laid down by the Program and Project team to produce high quality deliverables and work artifacts. Knowledge and experience using Git/Bitbucket for version control is recommended. Good knowledge of DevOps and CI/CD practices using tools like Jenkins/TeamCity Mandatory Competencies Database - Intellimatch Recon Database - SQL DevOps - Shell Scripting Beh - Communication and collaboration Database - PL SQL Database - Other Databases - Intellimatch Recon Database - Database Programming - SQL DevOps/Configuration Mgmt - DevOps/Configuration Mgmt - Basic Bash/Shell script writing Database - Database Programming - PL/SQL

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8.0 - 13.0 years

7 - 11 Lacs

Noida

Work from Office

8+ years experience in developing reconciliation on FIS Intellimatch Recon platforms or likewise tools ( DUCO, FRONTIER, Smartstream TLM etc) Good Understanding of Nostro, Depot, Instersystem and Balance Sheet reconciliations. Proficient SQL Server Database Technology; good in writing queries , Stored Procedures , performance running . Good Scripting Knowledge : Perl Scripting or Shell Scripting Proficiency in any Job Schedulers ( Autosys or Control M etc.) Proficiency in designing and implementing new features based on business and technical requirements. Understand existing implementation and deliver the additional functionalities that the business request . Support the technical evaluation, root cause & gap analysis , identify the common issue patterns to come up with long-term solutions of issues. Excellent knowledge in integration with upstream and downstream processes and systems. Work closely with the globally distributed development teams for development and maintenance applications. Responsible for working with business users to gather, understand, collate and document business requirements. Communicate with business to understand the requirement. Good knowledge of test run process to produce the desired results and release cycles working with other members of Program and Release team. Good understanding of the processes and compliance as laid down by the Program and Project team to produce high quality deliverables and work artifacts. Knowledge and experience using Git/Bitbucket for version control is recommended. Good knowledge of DevOps and CI/CD practices using tools like Jenkins/TeamCity Result-oriented with strong analytical and problem-solving skills. Familiarity with Agile development methodologies and tools, such as Scrum or Kanban. Mandatory Competencies Database - Intellimatch Recon Database - SQL DevOps/Configuration Mgmt - DevOps/Configuration Mgmt - Git DevOps - Shell Scripting Database - Other Databases - Intellimatch Recon Database - Database Programming - SQL DevOps/Configuration Mgmt - DevOps/Configuration Mgmt - Basic Bash/Shell script writing

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5.0 - 10.0 years

3 - 7 Lacs

Noida

Work from Office

5+ years exprience in developing reconciliation on FIS Intellimatch Recon platforms or likewise tools ( Gresham , Gresham CTC, DUCO, FRONTIER, Smartstream TLM etc) Good Understanding of Nostro, Depot, Instersystem and Balance Sheet reconciliations. Proficient SQL Server Database Technology; good in writing queries , Stored Procedures , performance running . Good Scripting Knowledge : Perl Scripting or Shell Scripting Proficiency in any Job Schedulers ( Autosys or Control M etc.) Proficiency in designing and implementing new features based on business and technical requirements. Understand existing implementation and deliver the additional functionalities that the business request . Support the technical evaluation, root cause & gap analysis , identify the common issue patterns to come up with long-term solutions of issues. Excellent knowledge in integration with upstream and downstream processes and systems. Work closely with the globally distributed development teams for development and maintenance applications. Responsible for working with business users to gather, understand, collate and document business requirements. Communicate with business to understand the requirement. Good knowledge of test run process to produce the desired results and release cycles working with other members of Program and Release team. Good understanding of the processes and compliance as laid down by the Program and Project team to produce high quality deliverables and work artifacts. Knowledge and experience using Git/Bitbucket for version control is recommended. Good knowledge of DevOps and CI/CD practices using tools like Jenkins/TeamCity Mandatory Competencies Database - Intellimatch Recon Database - SQL DevOps - Shell Scripting Beh - Communication and collaboration Database - Other Databases - Intellimatch Recon Database - Database Programming - SQL DevOps/Configuration Mgmt - DevOps/Configuration Mgmt - Basic Bash/Shell script writing

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8.0 - 13.0 years

7 - 11 Lacs

Noida

Work from Office

8+ years experiencein developing reconciliation on FIS Intellimatch Recon platforms or likewise tools ( Gresham , Gresham CTC, DUCO, FRONTIER, Smartstream TLM etc) Good Understanding of Nostro, Depot, Instersystem and Balance Sheet reconciliations. Proficient SQL Server Database Technology; good in writing queries , Stored Procedures , performance running . Good Scripting Knowledge : Perl Scripting or Shell Scripting Proficiency in any Job Schedulers ( Autosys or Control M etc.) Proficiency in designing and implementing new features based on business and technical requirements. Understand existing implementation and deliver the additional functionalities that the business request . Support the technical evaluation, root cause & gap analysis , identify the common issue patterns to come up with long-term solutions of issues. Excellent knowledge in integration with upstream and downstream processes and systems. Work closely with the globally distributed development teams for development and maintenance applications. Responsible for working with business users to gather, understand, collate and document business requirements. Communicate with business to understand the requirement. Good knowledge of test run process to produce the desired results and release cycles working with other members of Program and Release team. Good understanding of the processes and compliance as laid down by the Program and Project team to produce high quality deliverables and work artifacts. Knowledge and experience using Git/Bitbucket for version control is recommended. Good knowledge of DevOps and CI/CD practices using tools like Jenkins/TeamCity Result-oriented with strong analytical and problem-solving skills. Familiarity with Agile development methodologies and tools, such as Scrum or Kanban. Ability to work effectively in a team environment and collaborate with diverse stakeholders. Excellent verbal and written communication skills , with the ability to effectively convey complex technical concepts to non-technical audiences. A passion for learning and staying updated with emerging technologies and industry trends. Mandatory Competencies Database - Intellimatch Recon Database - SQL Beh - Communication DevOps - Shell Scripting Database - Other Databases - Intellimatch Recon Database - Database Programming - SQL DevOps/Configuration Mgmt - DevOps/Configuration Mgmt - Basic Bash/Shell script writing

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5.0 - 10.0 years

5 - 9 Lacs

Noida

Work from Office

We are seeking experienced and highly skilled Senior Recon Intellimatch engineers who are passionate about their craft and thrive in challenging roles. As a key member of our development team, you will play a pivotal role in designing, developing, and maintaining robust and scalable software solutions. If you are driven by innovation, enjoy problem solving, and possess a deep understanding of underlying technologies, we want to hear from you. Mandatory Skills 5+ years exprience in developing reconciliation on FIS Intellimatch Recon platforms or likewise tools ( Gresham , Gresham CTC, DUCO, FRONTIER, Smartstream TLM etc) Good Understanding of Nostro, Depot, Instersystem and Balance Sheet reconciliations. Proficient SQL Server Database Technology; good in writing queries , Stored Procedures , performance running . Good Scripting Knowledge : Perl Scripting or Shell Scripting Proficiency in any Job Schedulers ( Autosys or Control M etc.) Proficiency in designing and implementing new features based on business and technical requirements. Understand existing implementation and deliver the additional functionalities that the business request . Support the technical evaluation, root cause & gap analysis , identify the common issue patterns to come up with long-term solutions of issues. Excellent knowledge in integration with upstream and downstream processes and systems. Work closely with the globally distributed development teams for development and maintenance applications. Responsible for working with business users to gather, understand, collate and document business requirements. Communicate with business to understand the requirement. Good knowledge of test run process to produce the desired results and release cycles working with other members of Program and Release team. Good understanding of the processes and compliance as laid down by the Program and Project team to produce high quality deliverables and work artifacts. Knowledge and experience using Git/Bitbucket for version control is recommended. Good knowledge of DevOps and CI/CD practices using tools like Jenkins/TeamCity Result-oriented with strong analytical and problem-solving skills. Familiarity with Agile development methodologies and tools, such as Scrum or Kanban. Ability to work effectively in a team environment and collaborate with diverse stakeholders. Excellent verbal and written communication skills , with the ability to effectively convey complex technical concepts to non-technical audiences. A passion for learning and staying updated with emerging technologies and industry trends. Desirable DevOps exposure with Jenkins/TeamCity Knowledge and experience using Git/Bitbucket, GitHub Copilot experience Good domain experience in financial services/capital markets /investment banking Education Qualification: B.Tech or MCA Mandatory Competencies Database - Intellimatch Recon - Intellimatch Recon Database - Sql Server - SQL Packages Development Tools and Management - Development Tools and Management - CI/CD DevOps/Configuration Mgmt - DevOps/Configuration Mgmt - GitLab,Github, Bitbucket Agile - Agile - SCRUM DevOps/Configuration Mgmt - DevOps/Configuration Mgmt - Jenkins Data Science and Machine Learning - Data Science and Machine Learning - Gen AI (LLM, Agentic AI, Gen AI enable tools like Github Copilot) Beh - Communication and collaboration

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5.0 - 10.0 years

14 - 18 Lacs

Hyderabad, Pune, Bengaluru

Work from Office

Project description Our client is a UK subsidiary of a global financial house working in multiple markets and asset classes. We are currently looking to backfill a Lead FIS Intellimatch Developer role on the team. Successful candidate will work in the technology team within Operations for EMEA. The role is for maintenance and enhancement of existing systems, and development of new systems to support business requirements. The candidate will work closely with the heads of operations departments and SMEs, operating as a senior analyst and programmer to support system development and implementation. They will be responsible for the production of various project elements including but not limited to; Analysis, Business Requirements, Design Documents, Application Programs, Test Scripts and Test Plans. The end solutions should be consistent with the design and implementation of existing solutions and reuse existing components where relevant. Strong communication and interpersonal skills are required. The candidate must have a well-organized and structured approach to managing small/medium projects and working with senior stakeholders. The role is a long term BAU role and allows for work from office/work from home flexibility. Responsibilities Working as Intellimatch consultant. Enhance Intellimatch reconciliations, implementing the reconciliations in production environment and ensuring smooth running of these reconciliations. Ensuring smooth running of business critical applications (Broadridge Gloss settlement application, TLM/Sentry Collateral management application, Message Automation regulatory application) used by Operations teams. Development and setup of various jobs in Control M across several applications. Ensuring batches are finished on time and applications are available to end users on time. Supporting critical projects during development and testing phase. Skills Must have FIS IntelliMatch development Nice to have SQL, Java, Shell scripting, Control-M

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0.0 - 3.0 years

2 - 4 Lacs

Chennai

Work from Office

Associate will be managing the daily operations/workflow within the business group and helps the Line Manager in achieving the process deliverables. Preferably accounting / commerce & financial management background. He/ She will be responsible for interacting with Line Managers and the clients of BNP Paribas Group and needs to provide high quality of service to the internal/ external clients. Regular interaction with the Team Lead/ Assistant Manager of BAU reconciliation for improving the quality of reconciliation produced to business. He/ She should be able to articulate well and communicate well across all levels in the organization. Ensure all the transactions are performed within the agreed timelines without errors and mistakes. Maintain Communication Channels with internal peer groups and business teams. Ensure to be updated with the procedure document and User Guides. Evaluate and update documented procedures to ensure they are complete, accurate and current. Accountable to follow the BCP / BIA documents Escalate unresolved open items to the Team lead / Assistant Manager. - Understand the process risks and escalation of high-risk breaks to stakeholders for resolutions. Responsibilities Direct Responsibilities Primary Responsibilities Handling the reconciliation process and related activities for Clearing and Custody Services/ Investment Fund Services/ Middle Office Position business respectively. Identifying missing balance, trial balance, proof difference and resolving all variances to reach resolution in a timely manner. Performing a range of daily, weekly, monthly & quarterly reconciliations across all the business lines. Performing a range of daily, weekly, monthly & yearly controls to ensure feeds & related net transactions are in place Providing user training as required, improving the understanding of the control aspects of Intellimatch within the business. Investigating any open breaks and work with business team and any external parties for resolution. Identifying the reconciliation deviation/ backlogs in terms of process and having the discussion with BAU Manager to execute the correction process via BAU team. Escalate unresolved open items to the Team lead / Assistant Manager. Should gain knowledge in various Swift Message Types, especially MT940/950 and MT535/536 and ensure to understand the details available in these messages. Analyzing the details/ references received in MT940/950 and MT535/536 and liaise with correspondent banks and custodians in order to improve auto matching in Intellimatch. Track and maintain all the issues arising in the process and adhere to proper escalation matrix for resolution. Ensure all the process changes are discussed with team and tracked in the tracker appropriately. Identify the possibilities and create various rules to increase the percentage for the automatic matching process in Intellimatch. Responsible for the internal integrity of the automated reconciliation via Intellimatch.. Maintaining the static data in Intellimatch databases including new accounts set-ups, department setup, matching rules, and other static data. Liaising with other departments to ensure aged breaks are properly commented with the current status and resolved in timely manner. Handling all types of rejects batches and formatting the files as per the requirement of Intellimatch. Manual import of files via Recollector Defining references in the lookup table to automate assignments and avoid discrepancies in Intellimatch. Liaising with IT for any discrepancies or changes in the flat files received for import. Maintain Communication Channels with internal peer groups, within GSO and with spoke locations. Participate in Brain Storming Sessions and share the best practices and ideas with the peer groups and team members. Primary Working Relationships The Candidate will report to the Process Lead/Assistant Manager of the process. Actively participate in all huddles and internal meetings. The position interacts with other Process Associates, Mid Office Staff, Relationship Managers and Clients. The position interacts with International Team Members of BNP Group. Contributing Responsibilities Working together with Lisbon, Mumbai & Chennai to achieve the vision of SSC. Work closely with stakeholders to mutually enrich the quality of process and to encourage collaborative efforts in achieving client satisfaction. Technical & Behavioral Competencies - College Degree, preferably a Masters degree in Commerce or MBA (Finance) - Strong verbal and written English skills required. Ability to converse clearly with internal and external staff. - Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills. - Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines. - Proficient in Microsoft Office Applications and strong MS-Word & Excel skills required. - To be based in Chennai & Mumbai and prepared to travel if required. - Must be prepared to work in any shift supporting business Requirements. - Identify Operational Risk Areas within the Client Business Revenue Process. Client Focus & Adaptability: Client Focus: Be pro-active in developing customer relations by understanding and responding to customer needs. Strive continually for customer satisfaction and focus on Client Delight. Adaptability: Always look for ways to improve services and processes Be able to adapt to different markets and different clients evolution Integrity, trust & fairness Acts with integrity in all interactions with colleagues, team members and clients. Promises only what can be delivered, managing expectations and honors commitments, and, has committed to ethical practices in all interactions and relationships. Treats others fairly, showing respect and courtesy. Builds trust by responding openly, genuinely and consistently to others. Specific Qualifications (if required) Skills Referential Behavioural Skills : Communication skills - oral & written Active listening Adaptability

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0.0 - 3.0 years

2 - 4 Lacs

Mumbai

Work from Office

Associate will be managing the daily operations/workflow within the business group and helps the Line Manager in achieving the process deliverables. Preferably accounting / commerce & financial management background. He/ She will be responsible for interacting with Line Managers and the clients of BNP Paribas Group and needs to provide high quality of service to the internal/ external clients. Regular interaction with the Team Lead/ Assistant Manager of BAU reconciliation for improving the quality of reconciliation produced to business. He/ She should be able to articulate well and communicate well across all levels in the organization. Ensure all the transactions are performed within the agreed timelines without errors and mistakes. Maintain Communication Channels with internal peer groups and business teams. Ensure to be updated with the procedure document and User Guides. Evaluate and update documented procedures to ensure they are complete, accurate and current. Escalate unresolved open items to the Team lead / Assistant Manager. Understand the process risks and escalation of high-risk breaks to stakeholders for resolutions. Responsibilities Direct Responsibilities Primary Responsibilities Handling the reconciliation process and related activities for Clearing and Custody Services/ Investment Fund Services/ Middle Office Position business respectively. Identifying missing balance, trial balance, proof difference and resolving all variances to reach resolution in a timely manner. Performing a range of daily, weekly, monthly & quarterly reconciliations across all the business lines. Performing a range of daily, weekly, monthly & yearly controls to ensure feeds & related net transactions are in place Providing user training as required, improving the understanding of the control aspects of Intellimatch within the business. Investigating any open breaks and work with business team and any external parties for resolution. Identifying the reconciliation deviation/ backlogs in terms of process and having the discussion with BAU Manager to execute the correction process via BAU team. Escalate unresolved open items to the Team lead / Assistant Manager. Should gain knowledge in various Swift Message Types, especially MT940/950 and MT535/536 and ensure to understand the details available in these messages. Analyzing the details/ references received in MT940/950 and MT535/536 and liaise with correspondent banks and custodians in order to improve auto matching in Intellimatch. Track and maintain all the issues arising in the process and adhere to proper escalation matrix for resolution. Ensure all the process changes are discussed with team and tracked in the tracker appropriately. Identify the possibilities and create various rules to increase the percentage for the automatic matching process in Intellimatch. Responsible for the internal integrity of the automated reconciliation via Intellimatch. Maintaining the static data in Intellimatch databases including new accounts set-ups, department setup, matching rules, and other static data. Liaising with other departments to ensure aged breaks are properly commented with the current status and resolved in timely manner. Handling all types of rejects batches and formatting the files as per the requirement of Intellimatch. Manual import of files via Recollector Defining references in the lookup table to automate assignments and avoid discrepancies in Intellimatch. Liaising with IT for any discrepancies or changes in the flat files received for import. Maintain Communication Channels with internal peer groups, within GSO and with spoke locations. Participate in Brain Storming Sessions and share the best practices and ideas with the peer groups and team members. Accountable to follow the BCP / BIA documents. Primary Working Relationships The Candidate will report to the Process Lead/Assistant Manager of the process. Actively participate in all huddles and internal meetings. The position interacts with other Process Associates, Mid Office Staff, Relationship Managers and Clients. The position interacts with International Team Members of BNP Group. Contributing Responsibilities Working together with Lisbon, Mumbai & Chennai to achieve the vision of SSC Reconciliation. Work closely with stakeholders to mutually enrich the quality of process and to encourage collaborative efforts in achieving client satisfaction. Technical & Behavioral Competencies - College Degree, preferably a Masters degree in Commerce or MBA (Finance) - Strong verbal and written English skills required. Ability to converse clearly with internal and external staff. - Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills. - Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines. - Proficient in Microsoft Office Applications and strong MS-Word & Excel skills required. - To be based in Chennai & Mumbai and prepared to travel if required. - Must be prepared to work in any shift supporting business Requirements. - Identify Operational Risk Areas within the Client Business Revenue Process. Client Focus & Adaptability: Client Focus: Be pro-active in developing customer relations by understanding and responding to customer needs. Strive continually for customer satisfaction and focus on Client Delight. Adaptability: Always look for ways to improve services and processes Be able to adapt to different markets and different clients evolution Integrity, trust & fairness Acts with integrity in all interactions with colleagues, team members and clients. Promises only what can be delivered, managing expectations and honors commitments, and, has committed to ethical practices in all interactions and relationships. Treats others fairly, showing respect and courtesy. Builds trust by responding openly, genuinely and consistently to others. Specific Qualifications (if required) Skills Referential Behavioural Skills : Communication skills - oral & written Active listening Adaptability Client focused Transversal Skills: Ability to understand, explain and support change Ability to set up relevant performance indicators Ability to develop and adapt a process Analytical Ability Ability to develop and leverage networks Education Level: Bachelor Degree or equivalent Experience Level Beginner

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