Integrum Outsource Solutions

Job Title: Provider Support (Inbound Voice Process) Department: Operations Employment Type : Full-Time Night Shift (06:30 PM 03:30 AM) Time may vary during daylight saving times. Company: Integrum Outsource Solutions Private Limited Work Shift: Night Shift Eligibility: Only Male Candidates Job Summary We are seeking a skilled and experienced Provider Support (Associate) for our Inbound Voice Process. The role involves providing eligibility, benefits, and claim status support via calls, ensuring high-quality service, and adhering to compliance standards. Role & responsibilities Handle inbound calls from healthcare providers regarding claims, eligibility, and benefits. Verify member eligibility, benefit coverage, and authorization requirements. Maintain HIPAA compliance and protect confidential claim information. Perform administrative duties as assigned. Experience & Skills Freshers with excellent communication skills with interest in Medical Billing (RCM), International Calling, Claim Processing, or Denial Management (A.R) can apply. Typing speed of at least 30 WPM. Effective verbal and written communication skills. Active listening and ability to assess customer needs. Critical thinking and problem-solving skills. Work Environment & Benefits: Work from Office Seawoods Darave, Navi Mumbai Drop Facility Available Compliance & Adherence: Must comply with all company policies and procedures. Adherence to HIPAA regulations and healthcare compliance standards. If you meet the requirements and are looking for a challenging role in the healthcare industry, we invite you to apply and become part of our growing team!