SCCM / Intune Infrastructure Architect Shashwath Solution

6.0 - 11.0 years

14 - 18 Lacs

bengaluru

Work from Office

Job Description: • Should be having Strong knowledge of SWD products especially SCCM 1611/1706/1806/2107 or any latest CB • Should be having strong experience in Microsoft Intune (MDM) cloud solutions. • Experience in using Microsoft BitLocker Administration and Monitoring (MBAM) • Experience with: Office 365 Apps for Enterprise deployments via SCCM and/or Intune • Good knowledge of Intune and Co-Management • Ability to relay technical knowledge to both technical and non-technical people, written and verbally. • Must possess the ability to work independently with minimal management supervision and as part of a global team of engineers • Demonstrated aptitude for providing exceptional customer service • Enhance the technical expertise of peers via the development of product training, mentoring of new hires, and team content development • Apply technology to improve existing products and systems at customers and for internal use • Excellent technical, communication and presentation skills. • Good knowledge of Windows Server OS and the latest Client OS available in the market • Basic knowledge of Packaging Process and Scripting. Job Descriptions (More specific to an organization): • Expert level troubleshooting and need to work on any one of the Software Distribution tools (1611/1706/1806/2107 /CB /Intune.) • Excellent Knowledge of Windows OS and upgrade • Ability to create SQL queries based on the requirement • Proven knowledge of incident management, handling customer escalations and ability to handle complex issues on Release, OSD and Infrastructure. • Flexible to work on a 24X7 basis, Ability to write the process / ITSM Documents and KBs, • Good knowledge of AD and different AD groups, infrastructure knowledge on the SWD tool. • Ability to work on Package Distribution, Patch management and release management troubleshooting • Effectively handle all the ITIL Process Especially Escalated Incident Management/Change Management and Problem Management • Develop, standardize and implement Microsoft SCCM solutions • Designing and Deploying medium to large scale SCCM environments (Single to multi-tier sites) • Must be having knowledge on preparing high-level architecture solution for SCCM environment. • Interacts with the Chief engineer to gain an understanding of the business environment, technical context and organizational strategic direction • Perform product assessments and make a recommendation • Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations • Understands and uses the appropriate tools to analyze, identify and resolve business and/or technical problems. Establishes and maintains security, integrity and business continuity controls and documents • Provide integrated solutions using the existing System Center Configuration Manager (SCCM) with 3rd party products SCUP, IVANTI

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