Role & responsibilities Troubleshooting and Repair: Diagnosing and resolving technical issues, including remote support and on-site visits. Maintenance: Performing regular maintenance, preventive care, and ensuring equipment functions properly. Installation and Commissioning: Installing new equipment and systems, as well as ensuring they are correctly configured. Training and Support: Providing training to clients on equipment usage and maintenance, and offering technical assistance. Documentation: Maintaining accurate records of service activities and documentation. Customer Interaction: Communicating effectively with clients, explaining technical information clearly, and addressing their concerns. Compliance: Ensuring compliance with safety regulations and industry standards. Continuous Improvement: Developing and implementing strategies to enhance equipment performance and reliability Skills and Qualifications: Technical Skills: Proficiency in diagnosing and repairing complex equipment, understanding of electrical and mechanical systems, and familiarity with relevant software and tools. Problem-Solving: Strong analytical and problem-solving abilities to identify and resolve technical issues. Communication: Excellent communication and customer service skills to interact effectively with clients and explain technical concepts. Adaptability: Ability to work independently and as part of a team, adapting to different environments and situations. Education: A bachelor's degree in a relevant engineering field, such as mechanical or electrical engineering, is often required. Experience: Prior experience in a service engineering or technical support role is beneficial Preferred candidate profile Technical Expertise: A strong understanding of the equipment and systems they will be servicing, including diagnostics, troubleshooting, and repair. Problem-Solving: The ability to analyze technical issues, identify root causes, and develop effective solutions. Communication: Strong written and verbal communication skills to effectively communicate with customers and colleagues. Customer Service: Excellent interpersonal skills to build rapport with clients and provide positive customer experiences. Time Management: The ability to prioritize tasks, manage multiple projects, and meet deadlines. Adaptability: The ability to learn and adapt to new technologies and situations. Safety Awareness: Knowledge of safety protocols and procedures for working with equipment and machinery. Analytical Skills: The ability to interpret technical data, schematics, and diagrams. Physical Stamina: For some roles, the ability to perform manual labor and lift equipment. Work Ethic: A strong work ethic, attention to detail, and a commitment to quality. Candidates have to travel PAN India Education and Experience : Technical Degree: A diploma in electronics engineer is required & candidates without diploma in electronics engineering need not to apply Experience: Prior experience in a service field on all India basis is highly valued & knowledge of installation/troubleshooting of inkjet printers /CCTV Devices is highly valued. Continuous Learning: A willingness to stay updated on industry trends and new technologies
Job Title: Regional Sales Manager Western Region (Gujarat / Rajasthan / Madhya Pradesh) Location: Baroda / Ahmedabad (Base Location) Job Region: Western Region – Gujarat, Rajasthan, Madhya Pradesh Education: Diploma / Engineering Graduate Key Responsibilities Drive sales and business development activities across the Western Region. Manage dealer/distributor networks and ensure sales targets are consistently achieved. Identify new business opportunities, build strong client relationships, and expand market presence. Monitor competitor activities and provide market intelligence for strategic decision-making. Develop and execute regional sales strategies aligned with company goals. Provide training, motivation, and support to the sales team for optimum performance. Ensure timely reporting of sales forecasts, pipeline, and MIS to management. Coordinate with internal teams (Service, Technical, and Operations) to ensure customer satisfaction. Regular travel across Gujarat, Rajasthan, and Madhya Pradesh for client meetings and market visits. Desired Skills & Competencies Proven track record in industrial/engineering product sales. Strong negotiation and communication skills. Ability to lead and manage sales operations independently in a large territory. Good analytical and problem-solving skills. Willingness to travel extensively within the region. Experience Minimum 5 - 10 years of relevant sales experience in industrial products/machinery/equipment (preferred). Prior exposure to managing multi-state territories will be an added advantage.
Job Title: Service Engineer Location: Based in Baroda (with All-India Travel) Industry: Printing & Packaging Machinery Education Qualification: Diploma (Electrical) / B.E. (Electrical) Job Responsibilities: Install, maintain, and service printing & packaging machines at client sites across India. Troubleshoot electrical, electronic, and mechanical issues to ensure minimal downtime. Conduct preventive and corrective maintenance as per schedules. Provide technical support, training, and guidance to customers on machine operation. Coordinate with internal teams for spare parts planning and service documentation. Prepare service reports and ensure proper closure of service calls. Travel extensively across India as per project and client requirements. Required Skills & Competencies: Strong knowledge of electrical systems, control panels, and industrial machines. Hands-on experience in troubleshooting and repairing automated machinery. Willingness to travel extensively across India. Good communication and customer service skills. Ability to work independently and under pressure.