Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner. Provide accurate information about products/services to customers through effective communication skills. Identify opportunities for upselling/cross-selling by understanding customer needs and preferences. Collaborate with internal teams to resolve complex customer complaints.
Roles and Responsibilities Develop business strategies to drive growth and revenue for the company's medical devices, vaccines, IVF marketing, pediatrics, gynecology products in the pharmaceutical industry. Identify new opportunities and build relationships with key decision-makers to increase sales volume and expand product offerings. Collaborate with cross-functional teams to launch new products and promotions. Analyze sales data to optimize performance and improve customer satisfaction.