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3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
You will work as a Subject Matter Expert/consultant in the team supporting the PEGA applications and integration layer. Your responsibilities will include resolving all queries and issues escalated by the first line or Customer Support Team within SLA timeframes to ensure minimum customer impact. Additionally, you will need to operate as part of the on-call rotation for second line support and act as a representative for planned changes to the Pega systems. As the primary owner for one or more key Pega systems, you will be responsible for ensuring that software and system maintenance/health checks are appropriate and scheduled accordingly. Collaboration with incident managers to ensure speed...
Posted 1 month ago
0.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Hi all, This opening is for MSBI Lead & Developer position. Please find the below Job Description, If its suitable please let me know. 1.Good communication 2. Expert in SQL, TSQL, RDBMS concepts, SSRS, SSIS 3. Good understanding on .NET, VB.NET and C#, specially in windows service applications 4. Good understanding of multiple integration layer 5. Good understanding of production support 6. Good understanding on ITIL processes and standards (Good to have) 7. Good to have VB and VBA knowledge 8. Good in identify risk and mitigate 9. Must be good learner to drive from front 10. Ready to pick technical work
Posted 2 months ago
4.0 - 8.0 years
7 - 10 Lacs
Pune
Hybrid
Roles and Responsibilities: Resolve all queries and issues escalated by first line or Customer Support Tam within SLA timeframes to ensure minimum customer impact. Operate as part of the on-call rotation for second line support. Act as representative as required for planned changes to the Pega systems. Act as primary owner for one or more key Pega systems, Software and system maintenance / health checks are appropriate and scheduled accordingly. Operate with the incident managers to ensure speedy resolution of issues and provide required detail for accuracy of reporting. Work with the problem manager to determine root cause analysis and preventive measures to ensure no repeat of incidents an...
Posted 3 months ago
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