Pega Marketing Consultant Quess IT Staffing

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

You will work as a Subject Matter Expert/consultant in the team supporting the PEGA applications and integration layer. Your responsibilities will include resolving all queries and issues escalated by the first line or Customer Support Team within SLA timeframes to ensure minimum customer impact. Additionally, you will need to operate as part of the on-call rotation for second line support and act as a representative for planned changes to the Pega systems. As the primary owner for one or more key Pega systems, you will be responsible for ensuring that software and system maintenance/health checks are appropriate and scheduled accordingly. Collaboration with incident managers to ensure speedy issue resolution and providing necessary details for accurate reporting will also be part of your role. Working with the problem manager to determine root cause analysis and preventive measures to avoid incident recurrence is crucial. Attending team meetings and Operations communication sessions as required, ensuring that all incidents and issues for key systems are added to the knowledge base, and the ability to work effectively in diverse and multicultural teams are essential. Strong communication skills, both written and spoken, proactive and self-driven attitude, good presentation, and documentation skills are required. Experience in a European work environment will be considered an added advantage.,

Posted 4 days ago

Apply

SQL Server Integration Services (SSIS) Zensar Technologies

0.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Hi all, This opening is for MSBI Lead & Developer position. Please find the below Job Description, If its suitable please let me know. 1.Good communication 2. Expert in SQL, TSQL, RDBMS concepts, SSRS, SSIS 3. Good understanding on .NET, VB.NET and C#, specially in windows service applications 4. Good understanding of multiple integration layer 5. Good understanding of production support 6. Good understanding on ITIL processes and standards (Good to have) 7. Good to have VB and VBA knowledge 8. Good in identify risk and mitigate 9. Must be good learner to drive from front 10. Ready to pick technical work

Posted 1 month ago

Apply

Assistant Manager-Pega Prpc SME/Consultant (Support) _VOIS

4.0 - 8.0 years

7 - 10 Lacs

Pune

Hybrid

Roles and Responsibilities: Resolve all queries and issues escalated by first line or Customer Support Tam within SLA timeframes to ensure minimum customer impact. Operate as part of the on-call rotation for second line support. Act as representative as required for planned changes to the Pega systems. Act as primary owner for one or more key Pega systems, Software and system maintenance / health checks are appropriate and scheduled accordingly. Operate with the incident managers to ensure speedy resolution of issues and provide required detail for accuracy of reporting. Work with the problem manager to determine root cause analysis and preventive measures to ensure no repeat of incidents and implement said measures. Attend team meeting and Operations communication sessions as required. Ensuring all incidents and issues for key systems are added to knowledge base Ability to work in diverse and multicultural teams and develop a detailed understanding of application operations. Good communication (written and spoken). Proactive & self-driven.

Posted 1 month ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.