196 Integration Architecture Jobs - Page 3

Role Purpose The purpose of the role is to create exceptional integration architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1. Define integration architecture for the new deals/ major change requests in existing deals a. Creates an enterprise-wide integration architecture that ensures that systems are seamlessly integrated while being scalable, reliable, and manageable. b. Provide solutioning for digital integration for RFPs received from clients and ensure overall design assurance i. Analyse applications, exchange points, data formats, connectivity requirements, technology environment, enterprise specifics, client requirements to set an integration solution design framework/ architecture ii. Provide technical leadership to the design, development and implementation of integration solutions through thoughtful use of modern technology iii. Define and understand current state integration solutions and identify improvements, options & tradeoffs to define target state solutions iv. Clearly articulate, document and use integration patterns, best practices and processes. v. Evaluate and recommend products and solutions to integrate with overall technology ecosystem vi. Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution vii. Document integration architecture covering logical, deployment and data views mentioning all the artefacts in detail viii. Validate the integration solution/ prototype from technology, cost structure and customer differentiation point of view ix. Identify problem areas and perform root cause analysis of integration architectural design and solutions and provide relevant solutions to the problem x. Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture xi. Tracks industry integration trends and relates these to planning current and future IT needs c. Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendations d. Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture. e. Identifies implementation risks and potential impacts. 2. Enable Delivery Teams by providing optimal delivery solutions/ frameworks a. Build and maintain relationships with technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor b. Develops and establishes relevant integration metrics (KPI/SLA) to drive results c. Identify risks related to integration and prepares a risk mitigation plan d. Ensure quality assurance of the integration architecture or design decisions and provides technical mitigation support to the delivery teams e. Leads the development and maintenance of integration framework and related artefacts f. Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams g. Ensures integration architecture principles, patterns and standards are consistently applied to all the projects h. Ensure optimal Client Engagement i. Support pre-sales team while presenting the entire solution design and its principles to the client ii. Coordinate with the client teams to ensure all requirements are met and create an effective integration solution iii. Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3. Competency Building and Branding a. Ensure completion of necessary trainings and certifications on integration middleware b. Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas and solve new customer problems based on market and customer research c. Develop and present a point of view of Wipro on digital integration by writing white papers, blogs etc. d. Help in attaining market recognition through analyst rankings, client testimonials and partner credits e. Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) f. Mentor developers, designers and Junior architects in the project for their further career development and enhancement g. Contribute to the integration practice by conducting selection interviews etc. 4. Team Management a. Resourcing i. Anticipating new talent requirements as per the market/ industry trends or client requirements ii. Support in hiring adequate and right resources for the team through conducting interviews b. Talent Management i. Ensure adequate onboarding and training for the team members to enhance capability & effectiveness c. Performance Management i. Provide inputs to project manager in setting appraisal objectives for the team, conduct timely performance reviews and provide constructive feedback to own direct reports (if present) Mandatory Skills: Websphere App Server. Experience: 8-10 Years.

Role Purpose The purpose of the role is to create exceptional integration architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1. Define integration architecture for the new deals/ major change requests in existing deals a. Creates an enterprise-wide integration architecture that ensures that systems are seamlessly integrated while being scalable, reliable, and manageable. b. Provide solutioning for digital integration for RFPs received from clients and ensure overall design assurance i. Analyse applications, exchange points, data formats, connectivity requirements, technology environment, enterprise specifics, client requirements to set an integration solution design framework/ architecture ii. Provide technical leadership to the design, development and implementation of integration solutions through thoughtful use of modern technology iii. Define and understand current state integration solutions and identify improvements, options & tradeoffs to define target state solutions iv. Clearly articulate, document and use integration patterns, best practices and processes. v. Evaluate and recommend products and solutions to integrate with overall technology ecosystem vi. Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution vii. Document integration architecture covering logical, deployment and data views mentioning all the artefacts in detail viii. Validate the integration solution/ prototype from technology, cost structure and customer differentiation point of view ix. Identify problem areas and perform root cause analysis of integration architectural design and solutions and provide relevant solutions to the problem x. Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture xi. Tracks industry integration trends and relates these to planning current and future IT needs c. Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendations d. Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture. e. Identifies implementation risks and potential impacts. 2. Enable Delivery Teams by providing optimal delivery solutions/ frameworks a. Build and maintain relationships with technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor b. Develops and establishes relevant integration metrics (KPI/SLA) to drive results c. Identify risks related to integration and prepares a risk mitigation plan d. Ensure quality assurance of the integration architecture or design decisions and provides technical mitigation support to the delivery teams e. Leads the development and maintenance of integration framework and related artefacts f. Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams g. Ensures integration architecture principles, patterns and standards are consistently applied to all the projects h. Ensure optimal Client Engagement i. Support pre-sales team while presenting the entire solution design and its principles to the client ii. Coordinate with the client teams to ensure all requirements are met and create an effective integration solution iii. Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3. Competency Building and Branding a. Ensure completion of necessary trainings and certifications on integration middleware b. Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas and solve new customer problems based on market and customer research c. Develop and present a point of view of Wipro on digital integration by writing white papers, blogs etc. d. Help in attaining market recognition through analyst rankings, client testimonials and partner credits e. Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) f. Mentor developers, designers and Junior architects in the project for their further career development and enhancement g. Contribute to the integration practice by conducting selection interviews etc. 4. Team Management a. Resourcing i. Anticipating new talent requirements as per the market/ industry trends or client requirements ii. Support in hiring adequate and right resources for the team through conducting interviews b. Talent Management i. Ensure adequate onboarding and training for the team members to enhance capability & effectiveness c. Performance Management i. Provide inputs to project manager in setting appraisal objectives for the team, conduct timely performance reviews and provide constructive feedback to own direct reports (if present) Mandatory Skills: IBM CLOUD PAK for Integration. Experience: 8-10 Years.

Role Purpose The purpose of the role is to create exceptional integration architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1. Define integration architecture for the new deals/ major change requests in existing deals a. Creates an enterprise-wide integration architecture that ensures that systems are seamlessly integrated while being scalable, reliable, and manageable. b. Provide solutioning for digital integration for RFPs received from clients and ensure overall design assurance i. Analyse applications, exchange points, data formats, connectivity requirements, technology environment, enterprise specifics, client requirements to set an integration solution design framework/ architecture ii. Provide technical leadership to the design, development and implementation of integration solutions through thoughtful use of modern technology iii. Define and understand current state integration solutions and identify improvements, options & tradeoffs to define target state solutions iv. Clearly articulate, document and use integration patterns, best practices and processes. v. Evaluate and recommend products and solutions to integrate with overall technology ecosystem vi. Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution vii. Document integration architecture covering logical, deployment and data views mentioning all the artefacts in detail viii. Validate the integration solution/ prototype from technology, cost structure and customer differentiation point of view ix. Identify problem areas and perform root cause analysis of integration architectural design and solutions and provide relevant solutions to the problem x. Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture xi. Tracks industry integration trends and relates these to planning current and future IT needs c. Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendations d. Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture. e. Identifies implementation risks and potential impacts. 2. Enable Delivery Teams by providing optimal delivery solutions/ frameworks a. Build and maintain relationships with technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor b. Develops and establishes relevant integration metrics (KPI/SLA) to drive results c. Identify risks related to integration and prepares a risk mitigation plan d. Ensure quality assurance of the integration architecture or design decisions and provides technical mitigation support to the delivery teams e. Leads the development and maintenance of integration framework and related artefacts f. Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams g. Ensures integration architecture principles, patterns and standards are consistently applied to all the projects h. Ensure optimal Client Engagement i. Support pre-sales team while presenting the entire solution design and its principles to the client ii. Coordinate with the client teams to ensure all requirements are met and create an effective integration solution iii. Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3. Competency Building and Branding a. Ensure completion of necessary trainings and certifications on integration middleware b. Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas and solve new customer problems based on market and customer research c. Develop and present a point of view of Wipro on digital integration by writing white papers, blogs etc. d. Help in attaining market recognition through analyst rankings, client testimonials and partner credits e. Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) f. Mentor developers, designers and Junior architects in the project for their further career development and enhancement g. Contribute to the integration practice by conducting selection interviews etc. 4. Team Management a. Resourcing i. Anticipating new talent requirements as per the market/ industry trends or client requirements ii. Support in hiring adequate and right resources for the team through conducting interviews b. Talent Management i. Ensure adequate onboarding and training for the team members to enhance capability & effectiveness c. Performance Management i. Provide inputs to project manager in setting appraisal objectives for the team, conduct timely performance reviews and provide constructive feedback to own direct reports (if present)

We are seeking a highly skilled Kafka Integration Specialist to join our team. The ideal candidate will have extensive experience in designing, developing, and integrating Apache Kafka solutions to support real-time data streaming and distributed systems. Key Responsibilities : - Design, implement, and maintain Kafka-based data pipelines. - Develop integration solutions using Kafka Connect, Kafka Streams, and other related technologies. - Manage Kafka clusters, ensuring high availability, scalability, and performance. - Collaborate with cross-functional teams to understand integration requirements and deliver robust solutions. - Implement best practices for data streaming, including message serialization, partitioning, and replication. - Monitor and troubleshoot Kafka performance, latency, and security issues. - Ensure data integrity and implement failover strategies for critical data pipelines. Required Skills : - Strong experience in Apache Kafka (Kafka Streams, Kafka Connect). - Proficiency in programming languages like Java, Python, or Scala. - Experience with distributed systems and data streaming concepts. - Familiarity with Zookeeper, Confluent Kafka, and Kafka Broker configurations. - Expertise in creating and managing topics, partitions, and consumer groups. - Hands-on experience with integration tools such as REST APIs, MQ, or ESB. - Knowledge of cloud platforms like AWS, Azure, or GCP for Kafka deployment. Nice to Have : - Experience with monitoring tools like Prometheus, Grafana, or Datadog. - Exposure to DevOps practices, CI/CD pipelines, and infrastructure automation. - Knowledge of data serialization formats like Avro, Protobuf, or JSON. Qualifications : - Bachelor's degree in Computer Science, Information Technology, or related field. - 4+ years of hands-on experience in Kafka integration projects.

Role & responsibilities Key Responsibilities: Design the end-to-end technical solution based on the business requirements, including the overall structure, data and process flows and protocols Responsible to identify the technology components for the solution, define data entities and business process mappings Guide and support the development teams to implement the solutions as well as recommends best practices and methodologies Identify and support to resolve the complex problems or issues and ensures future state, adaptive and scalable solutions. Lead the design and architecture related discussions and assess the impacts Works with the Information Security and Enterprise Architecture team and ensures solutions are within the EA & Security principles / framework compliance AWS Application Solutions & SAP Integration Design and implement AWS-based applications that seamlessly integrate with ERP systems. Develop secure and scalable data exchange mechanisms between ERP and AWS applications. Architect solutions for integrating third-party services and applications with AWS and ERP. Generative AI Solutions on AWS Design and deploy generative AI models using AWS services such as SageMaker, Bedrock, and Lambda. Optimize AI-driven applications for performance, scalability, and cost-efficiency. Ensure AI solutions align with business objectives and regulatory requirements. API Development & Integration Architect and develop robust, scalable, and secure APIs for various applications. Design API gateways, authentication mechanisms, and monitoring frameworks. Ensure APIs facilitate seamless communication between AWS applications, ERP, and third-party vendors Preferred candidate profile

About The Role Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : ServiceNow Good to have skills : Integration Architecture Blueprint & Design SolutionsMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will engage in the development and configuration of software systems, either managing the entire process or focusing on specific stages of the product lifecycle. Your day will involve applying your extensive knowledge of various technologies, applications, methodologies, and tools to effectively support clients and projects, ensuring that all software solutions meet the required standards and specifications. You will also collaborate with team members to drive project success and enhance overall productivity. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing and mentoring within the team to enhance skill development.- Monitor project progress and implement necessary adjustments to ensure timely delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow.- Good To Have Skills: Experience with Integration Architecture Blueprint & Design Solutions.- Strong understanding of software development methodologies and best practices.- Experience in configuring and customizing ServiceNow applications.- Ability to analyze and troubleshoot complex software issues. Additional Information:- The candidate should have minimum 12 years of experience in ServiceNow.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : ServiceNow Good to have skills : Integration Architecture Blueprint & Design SolutionsMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will develop and configure software systems, either end-to-end or for specific stages of the product lifecycle. Your typical day will involve collaborating with various teams to ensure that the software meets client requirements, applying your knowledge of technologies and methodologies to support project goals, and overseeing the development process to ensure timely delivery and quality standards are met. You will also engage in problem-solving and decision-making to enhance the efficiency and effectiveness of the software development process. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Facilitate regular team meetings to discuss progress, challenges, and solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow.- Good To Have Skills: Experience with Integration Architecture Blueprint & Design Solutions.- Strong understanding of software development methodologies and best practices.- Experience in configuring and customizing ServiceNow applications.- Proficient in troubleshooting and resolving software issues.- Ability to work collaboratively in a team environment and communicate effectively. Additional Information:- The candidate should have minimum 7.5 years of experience in ServiceNow.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Business and Integration Architect Project Role Description : Designs the integration strategy endpoints and data flow to align technology with business strategy and goals. Understands the entire project life-cycle, including requirements analysis, coding, testing, deployment, and operations to ensure successful integration. Must have skills : Oil and Gas Upstream Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business and Integration Architect, you will be responsible for designing the integration strategy endpoints and data flow to align technology with business strategy and goals. Your typical day will involve collaborating with various teams to understand project requirements, analyzing data flows, and ensuring that the integration processes are efficient and effective. You will engage in discussions to align technology solutions with business objectives, ensuring that all aspects of the project life-cycle are considered for successful integration. Your role will also require you to stay updated on industry trends and best practices to continuously improve integration strategies. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop and maintain documentation related to integration strategies and processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oil and Gas Upstream.- Strong understanding of integration frameworks and methodologies.- Experience with data modeling and architecture design.- Ability to analyze complex business requirements and translate them into technical solutions.- Familiarity with project management tools and techniques. Additional Information:- The candidate should have minimum 7.5 years of experience in Oil and Gas Upstream.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

ZENSAR - OPPORTUNITY FOR .NET DEVELOPERS/LEAD Apply Here: - https://forms.office.com/r/p1TNLU7mpW Dear Aspirant, Greetings from Zensar!! We are thrilled to offer you an excellent opportunity to join our team as a .NET professional . Experience Required: 5 - 12 Years Location: Pune, Bangalore, Hyderabad (Hybrid - 2 days WFO & 3 days WFH) Job Description As a .NET Engineer , you will design, develop, deploy, and maintain medium to high complexity features you will be part of the Product & Tech Team, focusing on either Back end and Front end development. Qualifications Passion for software engineering and craftsman-like coding prowess Experience in analysis, design, coding and implementation of large-scale custom-built, scalable applications and platforms Champion best practices - SOLID principles, OO design, and pair programming Drive and enable writing clean, high-quality code and are also able to spot (and improve) bad code Drive Agile, Lean and/or Continuous Delivery approaches such as Continuous Integration, TDD, BDD, etc Experience with .Net Core, Microservices, Design Patterns, Solid Principles, SQL and NoSQL DB Deliver on MACH principles – Microservices, API First, Cloud Native & Headless Good experience in UI Frameworks (REACT) and micro front end architectures Good knowledge of cloud technologies such as AWS and look to deliver across cloud providers (GCP, Azure) If this opportunity excites you, please submit your details using the form provided below. Looking forward to your application!

Job Title : Kafka Integration Specialist We are seeking a highly skilled Kafka Integration Specialist to join our team. The ideal candidate will have extensive experience in designing, developing, and integrating Apache Kafka solutions to support real-time data streaming and distributed systems. Key Responsibilities : - Design, implement, and maintain Kafka-based data pipelines. - Develop integration solutions using Kafka Connect, Kafka Streams, and other related technologies. - Manage Kafka clusters, ensuring high availability, scalability, and performance. - Collaborate with cross-functional teams to understand integration requirements and deliver robust solutions. - Implement best practices for data streaming, including message serialization, partitioning, and replication. - Monitor and troubleshoot Kafka performance, latency, and security issues. - Ensure data integrity and implement failover strategies for critical data pipelines. Required Skills : - Strong experience in Apache Kafka (Kafka Streams, Kafka Connect). - Proficiency in programming languages like Java, Python, or Scala. - Experience with distributed systems and data streaming concepts. - Familiarity with Zookeeper, Confluent Kafka, and Kafka Broker configurations. - Expertise in creating and managing topics, partitions, and consumer groups. - Hands-on experience with integration tools such as REST APIs, MQ, or ESB. - Knowledge of cloud platforms like AWS, Azure, or GCP for Kafka deployment. Nice to Have : - Experience with monitoring tools like Prometheus, Grafana, or Datadog. - Exposure to DevOps practices, CI/CD pipelines, and infrastructure automation. - Knowledge of data serialization formats like Avro, Protobuf, or JSON. Qualifications : - Bachelor's degree in Computer Science, Information Technology, or related field. - 4+ years of hands-on experience in Kafka integration projects.

We are seeking a highly skilled Kafka Integration Specialist to join our team. The ideal candidate will have extensive experience in designing, developing, and integrating Apache Kafka solutions to support real-time data streaming and distributed systems. Key Responsibilities : - Design, implement, and maintain Kafka-based data pipelines. - Develop integration solutions using Kafka Connect, Kafka Streams, and other related technologies. - Manage Kafka clusters, ensuring high availability, scalability, and performance. - Collaborate with cross-functional teams to understand integration requirements and deliver robust solutions. - Implement best practices for data streaming, including message serialization, partitioning, and replication. - Monitor and troubleshoot Kafka performance, latency, and security issues. - Ensure data integrity and implement failover strategies for critical data pipelines. Required Skills : - Strong experience in Apache Kafka (Kafka Streams, Kafka Connect). - Proficiency in programming languages like Java, Python, or Scala. - Experience with distributed systems and data streaming concepts. - Familiarity with Zookeeper, Confluent Kafka, and Kafka Broker configurations. - Expertise in creating and managing topics, partitions, and consumer groups. - Hands-on experience with integration tools such as REST APIs, MQ, or ESB. - Knowledge of cloud platforms like AWS, Azure, or GCP for Kafka deployment. Nice to Have : - Experience with monitoring tools like Prometheus, Grafana, or Datadog. - Exposure to DevOps practices, CI/CD pipelines, and infrastructure automation. - Knowledge of data serialization formats like Avro, Protobuf, or JSON. Qualifications : - Bachelor's degree in Computer Science, Information Technology, or related field. - 4+ years of hands-on experience in Kafka integration projects.

We are seeking a highly skilled Kafka Integration Specialist to join our team. The ideal candidate will have extensive experience in designing, developing, and integrating Apache Kafka solutions to support real-time data streaming and distributed systems. Key Responsibilities : - Design, implement, and maintain Kafka-based data pipelines. - Develop integration solutions using Kafka Connect, Kafka Streams, and other related technologies. - Manage Kafka clusters, ensuring high availability, scalability, and performance. - Collaborate with cross-functional teams to understand integration requirements and deliver robust solutions. - Implement best practices for data streaming, including message serialization, partitioning, and replication. - Monitor and troubleshoot Kafka performance, latency, and security issues. - Ensure data integrity and implement failover strategies for critical data pipelines. Required Skills : - Strong experience in Apache Kafka (Kafka Streams, Kafka Connect). - Proficiency in programming languages like Java, Python, or Scala. - Experience with distributed systems and data streaming concepts. - Familiarity with Zookeeper, Confluent Kafka, and Kafka Broker configurations. - Expertise in creating and managing topics, partitions, and consumer groups. - Hands-on experience with integration tools such as REST APIs, MQ, or ESB. - Knowledge of cloud platforms like AWS, Azure, or GCP for Kafka deployment. Nice to Have : - Experience with monitoring tools like Prometheus, Grafana, or Datadog. - Exposure to DevOps practices, CI/CD pipelines, and infrastructure automation. - Knowledge of data serialization formats like Avro, Protobuf, or JSON. Qualifications : - Bachelor's degree in Computer Science, Information Technology, or related field. - 4+ years of hands-on experience in Kafka integration projects.

Own and progress opportunities through the qualification, definition, proof/evaluation, proposal and closure stages of the sales cycle with attention to timelines. Respond to the functional and business requirements and capabilities sections of RFI/RFPs Engage with the sales representative and prospect to ensure a prospect’s business needs can be addressed with IBM’s go-to market capabilities. Listen, understand, and analyse the prospect’s business requirements and compose, validate, and present the best possible IBM solution Define POC/POV or custom demonstration scenarios and map functions of IBM webMethods Hybrid Integration to prospects’ needs Lead implementation of Integration POC/POV’s and custom demos. Ensure the demonstration fulfils the prospect’s requirements and highlight and differentiate IBM webMethods Hybrid integration capabilities. Define the prospect’s target Integration architecture that fulfils their business objectives. Work with the Account Executive to structure the proposal that meets the prospect’s target architecture. Maintain an active relationship with existing customers, thereby identifying growing needs of the customer and advising them on best suitable components to position for them. Required education Bachelor's Degree Required technical and professional expertise Collaborate with sales teams to understand customer requirements and translate them into technical solutions. Design and present integrated technology solutions that align with customer needs, leveraging webMethods Integration . Conduct product demonstrations, proof-of-concepts (PoCs), and technical workshops for customers and prospects. Participate in tender responses, RFPs, and RFIs, contributing technical content and solution architecture. Stay updated on industry trends, emerging technologies, and competitive landscape to maintain a competitive edge. Collaborate with cross-functional teams, including product, engineering, and services, to ensure seamless delivery of integrated solutions. Contribute to the development of pre-sales best practices, methodologies, and assets to drive continuous improvement in the sales process. Preferred technical and professional experience Experience in the integration domain, specifically in a pre-sales role. Hands-on experience with integration technologies, includingIBM,webMethods,Oracle Fusion Middleware, Tibco, Mulesoft, Boomi. Exceptional technical skills, with the ability to understand complex integration scenarios and translate them into tangible solutions. Strong communication and presentation skills, with the ability to engage effectively with customers and internal teams. Experience in designing, deploying, and supporting integration solutions in enterprise environments. While deep technical knowledge is crucial, the ability to understand and address business needs, articulate value, and influence stakeholders are equally vital for success in presales.

Work Location : Remote (Work From Home) Work Hours : 1 PM to 10 PM IST Contract Duration : 6 Months Job Description We are looking for highly skilled Integration Developers with expertise in SAP CPI and MuleSoft to join our team on a 6-month contract. The ideal candidate will have strong hands-on experience in middleware/API development and be comfortable working remotely in an Agile environment. Key Responsibilities : - Design, develop, and configure APIs and middleware services using SAP CPI and MuleSoft. - Implement common integration patterns such as request-reply, publish-subscribe, etc. - Ensure scalable and optimized middleware architecture. - Monitor and improve performance and error handling of integrations. - Collaborate with cross-functional teams in Agile settings. - Work on Salesforce and SAP integrations. Required Skills & Experience : - Minimum 5+ years of experience in middleware/API development. - Hands-on experience with SAP CPI and MuleSoft (certifications are a plus). - Strong understanding of integration architecture and best practices. - Familiarity with Salesforce and SAP systems and prior experience in integrating them. - Proven experience working in Agile environments. Good to Have : - MuleSoft or SAP CPI certifications. - Experience with other integration tools or platforms.

Work Hours : 1 PM to 10 PM IST Contract Duration : 6 Months Job Description We are looking for highly skilled Integration Developers with expertise in SAP CPI and MuleSoft to join our team on a 6-month contract. The ideal candidate will have strong hands-on experience in middleware/API development and be comfortable working remotely in an Agile environment. Key Responsibilities : - Design, develop, and configure APIs and middleware services using SAP CPI and MuleSoft. - Implement common integration patterns such as request-reply, publish-subscribe, etc. - Ensure scalable and optimized middleware architecture. - Monitor and improve performance and error handling of integrations. - Collaborate with cross-functional teams in Agile settings. - Work on Salesforce and SAP integrations. Required Skills & Experience : - Minimum 5+ years of experience in middleware/API development. - Hands-on experience with SAP CPI and MuleSoft (certifications are a plus). - Strong understanding of integration architecture and best practices. - Familiarity with Salesforce and SAP systems and prior experience in integrating them. - Proven experience working in Agile environments. Good to Have : - MuleSoft or SAP CPI certifications. - Experience with other integration tools or platforms.

Role Purpose The purpose of the role is to create exceptional integration architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1. Define integration architecture for the new deals/ major change requests in existing deals a. Creates an enterprise-wide integration architecture that ensures that systems are seamlessly integrated while being scalable, reliable, and manageable. b. Provide solutioning for digital integration for RFPs received from clients and ensure overall design assurance i. Analyse applications, exchange points, data formats, connectivity requirements, technology environment, enterprise specifics, client requirements to set an integration solution design framework/ architecture ii. Provide technical leadership to the design, development and implementation of integration solutions through thoughtful use of modern technology iii. Define and understand current state integration solutions and identify improvements, options & tradeoffs to define target state solutions iv. Clearly articulate, document and use integration patterns, best practices and processes. v. Evaluate and recommend products and solutions to integrate with overall technology ecosystem vi. Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution vii. Document integration architecture covering logical, deployment and data views mentioning all the artefacts in detail viii. Validate the integration solution/ prototype from technology, cost structure and customer differentiation point of view ix. Identify problem areas and perform root cause analysis of integration architectural design and solutions and provide relevant solutions to the problem x. Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture xi. Tracks industry integration trends and relates these to planning current and future IT needs c. Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendations d. Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture. e. Identifies implementation risks and potential impacts. 2. Enable Delivery Teams by providing optimal delivery solutions/ frameworks a. Build and maintain relationships with technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor b. Develops and establishes relevant integration metrics (KPI/SLA) to drive results c. Identify risks related to integration and prepares a risk mitigation plan d. Ensure quality assurance of the integration architecture or design decisions and provides technical mitigation support to the delivery teams e. Leads the development and maintenance of integration framework and related artefacts f. Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams g. Ensures integration architecture principles, patterns and standards are consistently applied to all the projects h. Ensure optimal Client Engagement i. Support pre-sales team while presenting the entire solution design and its principles to the client ii. Coordinate with the client teams to ensure all requirements are met and create an effective integration solution iii. Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3. Competency Building and Branding a. Ensure completion of necessary trainings and certifications on integration middleware b. Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas and solve new customer problems based on market and customer research c. Develop and present a point of view of Wipro on digital integration by writing white papers, blogs etc. d. Help in attaining market recognition through analyst rankings, client testimonials and partner credits e. Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) f. Mentor developers, designers and Junior architects in the project for their further career development and enhancement g. Contribute to the integration practice by conducting selection interviews etc. 4. Team Management a. Resourcing i. Anticipating new talent requirements as per the market/ industry trends or client requirements ii. Support in hiring adequate and right resources for the team through conducting interviews b. Talent Management i. Ensure adequate onboarding and training for the team members to enhance capability & effectiveness c. Performance Management i. Provide inputs to project manager in setting appraisal objectives for the team, conduct timely performance reviews and provide constructive feedback to own direct reports (if present) Deliver No. Performance Parameter Measure 1. Support sales team to create wins % of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led 2. Delivery Responsibility in Projects/Programs and Accounts (a) Solution acceptance of Integration architecture (from client and/or internal Wipro architecture leadership), and (b) effective implementation of integration-approach/solution component by way of sufficient integration-design, methods guidelines and tech-know how of team 3. Delivery support CSAT, delivery as per cost, quality and timelines, Identify and develop reusable components, Recommend tools for reuse, automation for improved productivity and reduced cycle times 4. Capability development % trainings and certifications completed, increase in ACE certifications, thought leadership content developed (white papers, Wipro PoVs) Mandatory Skills: WebMethods. Experience8-10 Years.

Role Purpose The purpose of the role is to create exceptional integration architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1. Define integration architecture for the new deals/ major change requests in existing deals a. Creates an enterprise-wide integration architecture that ensures that systems are seamlessly integrated while being scalable, reliable, and manageable. b. Provide solutioning for digital integration for RFPs received from clients and ensure overall design assurance i. Analyse applications, exchange points, data formats, connectivity requirements, technology environment, enterprise specifics, client requirements to set an integration solution design framework/ architecture ii. Provide technical leadership to the design, development and implementation of integration solutions through thoughtful use of modern technology iii. Define and understand current state integration solutions and identify improvements, options & tradeoffs to define target state solutions iv. Clearly articulate, document and use integration patterns, best practices and processes. v. Evaluate and recommend products and solutions to integrate with overall technology ecosystem vi. Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution vii. Document integration architecture covering logical, deployment and data views mentioning all the artefacts in detail viii. Validate the integration solution/ prototype from technology, cost structure and customer differentiation point of view ix. Identify problem areas and perform root cause analysis of integration architectural design and solutions and provide relevant solutions to the problem x. Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture xi. Tracks industry integration trends and relates these to planning current and future IT needs c. Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendations d. Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture. e. Identifies implementation risks and potential impacts. 2. Enable Delivery Teams by providing optimal delivery solutions/ frameworks a. Build and maintain relationships with technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor b. Develops and establishes relevant integration metrics (KPI/SLA) to drive results c. Identify risks related to integration and prepares a risk mitigation plan d. Ensure quality assurance of the integration architecture or design decisions and provides technical mitigation support to the delivery teams e. Leads the development and maintenance of integration framework and related artefacts f. Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams g. Ensures integration architecture principles, patterns and standards are consistently applied to all the projects h. Ensure optimal Client Engagement i. Support pre-sales team while presenting the entire solution design and its principles to the client ii. Coordinate with the client teams to ensure all requirements are met and create an effective integration solution iii. Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor 3. Competency Building and Branding a. Ensure completion of necessary trainings and certifications on integration middleware b. Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas and solve new customer problems based on market and customer research c. Develop and present a point of view of Wipro on digital integration by writing white papers, blogs etc. d. Help in attaining market recognition through analyst rankings, client testimonials and partner credits e. Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) f. Mentor developers, designers and Junior architects in the project for their further career development and enhancement g. Contribute to the integration practice by conducting selection interviews etc. 4. Team Management a. Resourcing i. Anticipating new talent requirements as per the market/ industry trends or client requirements ii. Support in hiring adequate and right resources for the team through conducting interviews b. Talent Management i. Ensure adequate onboarding and training for the team members to enhance capability & effectiveness c. Performance Management i. Provide inputs to project manager in setting appraisal objectives for the team, conduct timely performance reviews and provide constructive feedback to own direct reports (if present) Deliver No. Performance Parameter Measure 1. Support sales team to create wins % of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led 2. Delivery Responsibility in Projects/Programs and Accounts (a) Solution acceptance of Integration architecture (from client and/or internal Wipro architecture leadership), and (b) effective implementation of integration-approach/solution component by way of sufficient integration-design, methods guidelines and tech-know how of team 3. Delivery support CSAT, delivery as per cost, quality and timelines, Identify and develop reusable components, Recommend tools for reuse, automation for improved productivity and reduced cycle times 4. Capability development % trainings and certifications completed, increase in ACE certifications, thought leadership content developed (white papers, Wipro PoVs) Mandatory Skills: Kafka Integration. Experience8-10 Years.

Project Role : Integration Architect Project Role Description : Architectan end-to-end integration solution. Drive client discussions to define the integration requirements and translate the business requirements to the technology solution. Activities include mapping business processes to support applications, defining the dataentities, selecting integration technology components and patterns, and designing the integration architecture. Must have skills : SAP BTP Integration Suite Good to have skills : SAP PO/PI & APIs DevelopmentMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Integration Architect, you will architect an end-to-end integration solution. You will drive client discussions to define the integration requirements and translate the business requirements to the technology solution. Your activities will include mapping business processes to support applications, defining the data entities, selecting integration technology components and patterns, and designing the integration architecture. You will play a crucial role in ensuring seamless integration between different systems and applications. Roles & Responsibilities:- Expected to be a SME with deep knowledge and experience.- Should have Influencing and Advisory skills.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Collaborate with stakeholders to understand integration requirements.- Design and develop integration solutions using SAP BTP Integration Suite.- Create technical specifications and documentation for integration projects.- Perform integration testing and troubleshoot any issues.- Ensure data integrity and security in integration processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BTP Integration Suite.- Good To Have Skills: Experience with SAP PO/PI & APIs Development.- Strong understanding of integration architecture principles and best practices.- Experience in designing and implementing end-to-end integration solutions.- Knowledge of various integration patterns and technologies.- Familiarity with SAP systems and applications.- Ability to analyze complex business requirements and translate them into technical solutions.- Excellent problem-solving and troubleshooting skills. Additional Information:- The candidate should have a minimum of 15 years of experience in SAP BTP Integration Suite.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Business and Integration Architect Project Role Description : Designs the integration strategy endpoints and data flow to align technology with business strategy and goals. Understands the entire project life-cycle, including requirements analysis, coding, testing, deployment, and operations to ensure successful integration. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business and Integration Architect, you will design the integration strategy endpoints and data flow to align technology with business strategy and goals. You will understand the entire project life-cycle, including requirements analysis, coding, testing, deployment, and operations to ensure successful integration. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the design and implementation of integration solutions- Develop and maintain integration architecture standards- Provide technical guidance and support to project teams Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Sales and Distribution (SD)- Strong understanding of SAP integration technologies- Experience in designing and implementing complex integration solutions- Knowledge of SAP modules integration with SD- Hands-on experience in SAP SD configuration and customization Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP Sales and Distribution (SD)- This position is based at our Hyderabad office- A 15 years full time education is required Qualification 15 years full time education

Key Skills: Application Architecture, Cloud Architecture, Data Architecture, Integration Architecture, Java, SOA, and Microservices-Based Architecture. Roles and Responsibilities: Develop web applications using Java Spring Boot and Angular 2. Create and maintain codebase and database structures. Debug, troubleshoot, and optimize code to improve performance and scalability. Collaborate with other developers to ensure code standards and best practices are followed. Design and create RESTful APIs. Perform unit and integration testing. Develop and deliver high-quality, scalable web applications. Document coding decisions, development processes, and technical specifications. Research and implement new technologies to enhance web applications. Monitor web application security and provide recommendations for improvements. Provide technical support and assistance for existing web applications. Ensure all web applications are compliant with industry standards and best practices. Experience Requirements: 8 to 15 years of software development experience. Proven experience in Java, Spring Boot, and Angular 2. Experience with web application security and performance optimization. Experience working with web development libraries and frameworks. Working knowledge of Agile and Scrum methodologies. Excellent communication and problem-solving skills. Ability to collaborate with cross-functional teams. Ability to work independently and in a team environment. Strong attention to detail and organizational skills. Education: B.E., B.Tech, B. Sc.

Who We Are : Sirion is the worlds leading AI-native CLM platform, pioneering the application of generative AI to help enterprises transform the way they store, create, and manage contracts. The platform’s extraction, conversational search, and AI-enhanced negotiation capabilities have revolutionized contracting across enterprise teams – from legal and procurement to sales and finance. The world’s most valuable brands trust Sirion to manage 7M+ contracts worth nearly $800B and relationships with 1M+ suppliers and customers in 100+ languages. Leading analysts such as Gartner, IDC, and Spend Matters have consistently recognized Sirion as a leader in CLM for its focus on category-leading innovation. Role: Solution Architect- EAI Team: EAI Location: Gurgaon Reports To: Director-EAI Job Summary: We are seeking a highly experienced Solution Architect to lead the design and implementation of enterprise integration solutions across diverse systems, platforms, and cloud environments. The ideal candidate will have deep expertise in API-led architecture, event-driven systems, and enterprise service bus (ESB) patterns, and will play a key role in shaping the organization’s digital integration landscape. What You'll Do • Design end-to-end integration solutions that are scalable, secure, and aligned with business objectives. • Define and maintain integration architecture, standards, and best practices. • Collaborate with business stakeholders, enterprise architects, and technical teams to understand integration requirements. • Lead integration solution design reviews and ensure consistency with enterprise architecture principles. • Provide technical leadership across integration projects, ensuring alignment with architecture and security policies. • Evaluate and recommend integration tools, middleware platforms, and data movement technologies (e.g., APIs, ESB, ETL, EDI). • Define reusable patterns, integration accelerators, and reference architectures. • Work closely with developers and testers to ensure successful solution delivery. • Troubleshoot complex integration issues and provide guidance for resolution. • Stay updated on emerging technologies and suggest improvements to current integration strategies. What You'll Need • Bachelor’s/Master’s degree in Computer Science, Information Technology, or related field. • 8 -10 years of experience in IT, with at least 4 years in integration architecture. • Proven expertise with integration platforms like MuleSoft, Dell Boomi, SAP PI/PO/CPI, TIBCO, or Azure Logic Apps/API Management. • Strong understanding of APIs (REST, SOAP), Webhooks, Message Brokers (Kafka, RabbitMQ), and EDA. Commitment to Diversity and Inclusion: We are an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, gender, religion, national origin, ancestry, age, disability, medical condition, genetic information, military or veteran status, marital status, pregnancy, gender identity, sexual orientation, or any other protected characteristic. We provide reasonable accommodations for disabled employees and applicants as required by law. These principles apply to all aspects of employment, including recruitment, training, promotions, compensation, benefits, transfers, and social programs. Mohan Excited about this opportunity? We’d love to hear from you! To apply, simply visit our Career at Sirion page and follow the easy steps to submit your application.

Job Summary: We are seeking a seasoned Integration Lead to support a Core Banking Upgrade initiative , working closely with all application owners across Retail Technology and the Digital Studio . The ideal candidate should bring in-depth expertise in enterprise integration , API strategy & implementation , and extensive experience leading complex integration projects in banking and financial services domains. Key Responsibilities: Project Leadership: Lead end-to-end integration efforts for the Core Banking upgrade program. Serve as the single point of contact for all integration-related activities, aligning with application owners, architects, and delivery teams. Stakeholder Collaboration: Work closely with Retail Technology and Digital Studio teams to understand application landscapes, dependencies, and integration needs. Coordinate with product owners, solution architects, and third-party vendors to ensure seamless integration planning and execution. Solution Design & Architecture: Define integration strategies and reference architectures across systems using REST, SOAP, messaging queues, event-driven patterns, etc. Design and review API contracts, data mappings, error handling mechanisms, and security protocols. Execution & Oversight: Oversee the build, deployment, and testing of integration solutions across the banking platform. Ensure integration solutions adhere to enterprise architecture, security, scalability, and performance standards. Guide and mentor development teams during design, build, and troubleshooting. Governance & Compliance: Define and enforce integration standards, best practices, and documentation processes. Ensure regulatory, audit, and compliance requirements are factored into the integration layer. Risk Management: Identify integration risks, dependencies, and bottlenecks; proactively implement mitigation plans. Support impact analysis and change management during upgrades or modifications. Required Skills & Experience: 12 to 15+ years of overall IT experience, with a strong background in system and application integration. Proven experience leading core banking transformation or upgrade programs . Hands-on experience with integration platforms/tools like MuleSoft, Dell Boomi, Apache Camel, or IBM Integration Bus. Strong expertise in API management , including Swagger/OpenAPI, API gateways, and security models (OAuth2, JWT, etc.). Experience in microservices architecture , event-driven systems, message brokers (Kafka, RabbitMQ), and data synchronization patterns. Solid understanding of core banking systems (e.g., Finacle, Temenos, Flexcube, T24, etc.) and their integration landscapes. Excellent communication and stakeholder management skills. Strong problem-solving and analytical abilities. Preferred Qualifications: Experience working in Agile or DevOps environments. Familiarity with cloud-native integration services (Azure Logic Apps, AWS API Gateway, etc.). Certification in integration tools or enterprise architecture frameworks (e.g., TOGAF, MuleSoft Certified Integration Architect). Education: Bachelors or Master’s Degree in Computer Science, Information Technology, or a related field.

Work Mode : Contract. Notice Period : Immediate. Responsibilities : - Design end-to-end integration solutions for Salesforce, ensuring seamless data flow and interoperability. - Collaborate with stakeholders to translate business requirements into scalable integration designs. - Define integration patterns, protocols, and standards for Salesforce and other systems. - Recommend integration tools and technologies, ensuring effective data synchronization. - Develop integration strategies and roadmaps aligned with business objectives. - Lead development teams in implementing integration solutions, ensuring technical excellence. - Conduct testing and quality assurance for integration reliability and security. - Monitor and troubleshoot integration processes, resolving issues to maintain uptime. - Work closely with cross-functional teams to ensure successful integration outcomes. - Stay updated on Salesforce integration advancements and industry trends. - Provide guidance from requirements gathering to deployment and support. - Configure and integrate Salesforce External Objects for real-time data access. - Utilize Salesforce OOTB integration features like Salesforce Connect, Platform Events, REST/SOAP APIs. - Document integration architectures, specifications, and configurations. Qualifications and Skills : - Proven experience in designing and architecting complex integration solutions with Salesforce. - Expertise in Salesforce integration tools : MuleSoft, Informatica Cloud, Salesforce Connect, Platform Events, REST APIs. - Strong knowledge of integration patterns, message formats (JSON, XML), protocols (SOAP, HTTP, FTP), and security (OAuth, SSL). - Understanding of enterprise integration patterns, data mapping, and synchronization. - Familiarity with cloud, on-premises, and third-party integration challenges. - Problem-solving skills to address complex integration issues. - Excellent communication and collaboration abilities. - Experience in leading development teams with technical leadership and mentorship. - Preferred certifications : Salesforce Certified Integration Architecture Designer. - Knowledge of Salesforce External Objects and OOTB integration capabilities (e.g., Canvas SDK).

Knowledge of PLM Teamcenter Main Business ProcesseBOM, Configuration management, mBOM, Document, Change Action, Report Generator Strong ootb knowledge of CAD connectors configuration and Configuration management Strong knowlded in CAD, ERP and external system integration Maintenance of high performance levels with performance analysis actions, implementation of optimization/monitoring systems - Strong knowledge of Teamcenter Installation and Infrastructure - Strong knowledge of Teamcenter Active Workspace - Strong Knowledge of Teamcenter Active Integration Gateway (T4x) - Strong knowledge of Teamcenter data model - Strong knowledge of Teamcenter Product Structure Management - Strong knowledge of Teamcenter Change Management - Other Teamcenter ConfigurationsWorkflows, Access Manager, Queries, Classification, Organization, etc. Primary Skills - Strong knowledge of Teamcenter data model - Strong knowledge of Teamcenter Product Structure Management - Strong knowledge of Teamcenter Change Management - Other Teamcenter ConfigurationsWorkflows, Access Manager, Queries, Classification, Organization, etc. Skills (competencies)

Service Managers covers the management of ongoing services to clients, ensuring that the service to the clients meets contractual requirements and service level agreements. Service Managers are also responsible for agreeing on service improvements together with the client, based on service delivery realization and deviation. - Grade Specific Senior Service Delivery Manager - Responsible for the quality provision of service, as well as for managing and reporting on it. SDM oversee the execution of day-to-day operations to ensure contractual commitments are met. SDM proactively manage the day-to-day relationship with the client(s)/client representatives to ensure a high level of satisfaction, and ensure that continuous improvements are put in place to help ensure the continuity of our contracts. SDM work closely with others to plan the overall client relationship strategy, concentrating on cost reduction, service improvement and new business.