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3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Technical Support specialist, your role will involve troubleshooting and resolving escalated issues from the Helpdesk. Some key responsibilities include: - Incident Management: - Track and document issues: Log all problems, resolutions, and updates in a ticketing system like ServiceNow or Jira. - Escalate complex issues: If unable to resolve, escalate issues to higher-level support or specialized teams. - Monitor and follow-up: Ensure timely resolution of issues and follow-up with users to confirm problem resolution. - System Monitoring & Maintenance: - Monitor system performance: Keep an eye on system performance and reliability to ensure optimal functioning. - User Training and Docume...
Posted 2 days ago
2.0 - 4.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Experience:3-5 Years Location: Bangalore Work Mode: Hybrid Job Type: Fulltime About The Role We are seeking a Product Support Lead to establish and manage our product support function. This is a mid-level, hands-on role for someone with strong operational support experience, who can handle client-facing issues while building the foundation for a scalable support team. Initially an individual contributor role, the Product Support Lead will grow into managing a small team (24 support engineers/agents). The role requires ensuring timely issue resolution, meeting SLAs, and delivering exceptional customer experience through structured processes and clear communication. Responsibilities Operationa...
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Junior Manager, GB Commercial Systems at the world's leading premium drinks company, you will play a crucial role in driving higher productivity and efficiency through insightful analysis and decision support. You will work closely with stakeholders across markets in Great Britain, Ireland, and Northern Ireland to identify improvement, simplification, and standardization opportunities. Your responsibilities will include generating regular and ad hoc reporting, leading and supporting projects, and driving system and process improvements. **Role Overview:** You will provide insightful analysis and decision support to drive higher productivity and efficiency by identifying improvement, sim...
Posted 1 month ago
5.0 - 12.0 years
0 Lacs
hyderabad, telangana
On-site
You will be responsible for designing and implementing Enterprise Data Management systems, with at least 5 years of experience in this field. Your role will involve building integrated systems throughout the entire life-cycle, including analysis, design, testing, implementation, and support. Preferred qualifications for this position include having 12 years of experience in architecting full-scale enterprise solutions with globally distributed teams. Experience with Graph Mining models and Machine Learning applications is highly desired. You should also have expertise in evaluating, standardizing, and promoting data governance tools related to Data Catalog, Reference and Master Data Manageme...
Posted 2 months ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
As a Financial Controlling Junior Manager at our leading premium drinks company, you will be an integral part of our Finance team responsible for delivering sustainable growth for our business, customers, and beloved brands. With over 200 brands sold in nearly 180 countries, we are dedicated to exploring, collaborating, and innovating to build brands that consumers love. Join us in creating a career worth celebrating as we work together with passionate individuals from around the world to unlock a brighter and more exciting future. In this role, you will have the opportunity to work with a diverse and inclusive team dedicated to driving exceptional performance and creating potential for futu...
Posted 2 months ago
5.0 - 7.0 years
0 Lacs
pune, maharashtra, india
On-site
Job Role - Individual Contributor Job Description: We are seeking an accomplished Techno Commercial person for the RFID (Radio Frequency Identification) Solutions business, with end-to-end ownership of product strategy, technical solutioning, business development, and sales execution. This leadership role will be pivotal in driving growth, delivering client-centric solutions, and shaping the roadmap for RFID products in alignment with evolving market needs. The ideal candidate will have a hybrid background spanning product development, client-facing solutioning, and commercial execution. Key Responsibilities 1. Business Strategy & Leadership: Define and execute a cohesive business strategy f...
Posted 2 months ago
8.0 - 12.0 years
0 Lacs
hyderabad, telangana
On-site
You have a Bachelor's degree or equivalent practical experience, along with 8 years of experience in designing and implementing Planning and Forecasting systems. In addition, you have 8 years of experience in building integrated systems throughout the entire lifecycle, including analyzing, designing, building, testing, implementing, and supporting. Your preferred qualifications include experience working with and influencing cross-functional teams to define requirements and manage technical projects. You also have experience working with systems handling sensitive data, SOX controls, and change management processes. Your background includes defining and identifying new opportunities to enhan...
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Technical Support specialist, your primary responsibility will be to troubleshoot and resolve issues escalated from the Helpdesk. You will be tasked with incident management by tracking and documenting issues in a ticketing system such as ServiceNow or Jira. In case of complex issues, you will escalate them to higher-level support or specialized teams, ensuring timely resolution and follow-up with users to confirm problem resolution. Additionally, you will monitor system performance to ensure optimal functioning and reliability. You will also be responsible for creating user guides, knowledge base articles, and FAQs to facilitate self-service for common issues, as well as sharing best p...
Posted 2 months ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
As a candidate for this role, you should possess a Master's degree in Operations, Supply Chain Management, a relevant field, or have equivalent practical experience. You must have experience in building integrated systems throughout the entire lifecycle, which includes analyzing, designing, building, testing, implementing, and supporting supply chain systems. Prior internship or full-time experience in designing and implementing supply chain systems is also required. Ideally, you should have experience working with database technologies, both standalone and cloud-based databases, for data extraction using simple SQL queries and quantitative data manipulation. You should also be adept at iden...
Posted 3 months ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
As a Business Systems Integration professional at Google, you will play a crucial role in identifying and removing roadblocks that impede progress within the organization. Your primary responsibility will involve building reliable and scalable solutions to streamline internal processes and enhance operational efficiency. By closely listening to the needs of Googlers, you will translate these requirements into technical specifications and develop systems that meet their needs. Your expertise in operations, supply chain management, and system integration will be put to use in designing and implementing solutions that align with Google's size and scope. Working closely with internal teams and a...
Posted 3 months ago
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