Company Overview Founded in 2010, we've been recognized as a "Best Places to Work" and have offices in the US (Boulder), UK (London) and India (Chennai). However, we are a remote-first company with employees across the globe! Today, we are a leading B2B marketing provider that offers two distinct solutions: Integrate Lead management & data governance SaaS platform for marketing operations and demand marketers. The Integrate platform makes every lead clean, compliant, and actionable, freeing enterprise B2B marketers from bad data and operational headaches so they can focus on what matters: generating revenue. Pipeline360 Media solutions that combine three powerful demand generation tools: targeted display, content syndication, and a comprehensive marketplace model. Pipeline360 ensures that marketers achieve 100% compliant and marketable leads by effectively engaging with audiences much earlier in the buying cycle, connecting with buyers at every stage of the process, and optimizing programs to drive performance. Our Mission Integrate: exists to make your lead data marketable so you can drive pipeline. Pipeline360: exists to make the unpredictable predictable. Why us? We are an organization of integrity, talent, passion, and vision with a long track record of growth, customer success, and a commitment to driving leading innovation and delivering world-class customer experience. Company Overview: Integrate activates, governs, and measures marketing campaigns across demand channels. This enables marketers to launch cross-channel buyer experiences, ensure data integrity, measure the impact of their programs, and inform the next best investments. On Integrate, marketers can create more precise and personalized buying experiences that reach the right buyer with the right message at the right point in their buying journey, and ultimately convert more leads to revenue. Mission: Integrate's mission is to connect everything - data, channels, tech, and team members - to create intelligent buyer and account journeys and deliver Precision Demand Marketing at scale. Integrate Growth Snapshot 450+ Employees $80M+ Funding 500+ Enterprise Customers 40%+ YoY Growth Key Responsibilities (3-8 yrs) Service Desk Delivery of technology services to end-users in a cloud-centric user environment Manage the general technology and user connectivity onsite for 80+ users ticket resolution and handling escalations onboarding/offboarding tasks for joiners and leavers Work closely with US/UK counterparts to ensure good service delivery globally Processes and procedure documentation Responsible for understanding and maintaining SaaS licenses Responsible for managing a portion of 200+ SaaS accounts Assist the Cybersecurity team with access reviews and reporting MDM and workstation configuration management (Intune, JAMF). Assist other IT staff, HR, and other departments as needed. SSO Advanced knowledge of O365 and Okta Work with application owners and service providers to enable SSO for new SaaS Create SSO applications and configure SAML/OIDC/SCIM settings Provide consultation to application stakeholders on SSO integration process Assess and validate requests for proper and accurate data Process SSO requests using a ticketing system Assist application stakeholders and service providers with troubleshooting SSO issues Qualifications Ability to self-manage or having management experience. Strong written and verbal communication skills with excellent organizational and time management ability Proven track record of experience working in corporate IT and providing identity and SaaS management, IT cloud administration support to end users. Good aptitude for investigating issues and solving technical problems under pressure Knowledge of Windows and Mac operating systems, with hands-on experience troubleshooting common problems Ability to prioritize work received in person, email and helpdesk based on business or user impact Solid understanding of core networking and server infrastructure concepts Preferred experience maintaining a corporate IT security posture and relating that posture to compliance requirements (IE: GDPR, ISO 27001, SOC2, PCI, etc) Experience deploying and supporting technologies in a multi-office corporate setting Integrate in the News: Best Tech Startups in Arizona (2018-2021) Integrate Acquires Akkroo Integrate Acquires ListenLoop Why Four MarTech CEO's Bet Big on Integrate Show more Show less

Company Overview Founded in 2010, we've been recognized as a "Best Places to Work" and have offices in the US (Boulder), UK (London) and India (Chennai). However, we are a remote-first company with employees across the globe! Today, we are a leading B2B marketing provider that offers two distinct solutions: Integrate Lead management & data governance SaaS platform for marketing operations and demand marketers. The Integrate platform makes every lead clean, compliant, and actionable, freeing enterprise B2B marketers from bad data and operational headaches so they can focus on what matters: generating revenue. Pipeline360 Media solutions that combine three powerful demand generation tools: targeted display, content syndication, and a comprehensive marketplace model. Pipeline360 ensures that marketers achieve 100% compliant and marketable leads by effectively engaging with audiences much earlier in the buying cycle, connecting with buyers at every stage of the process, and optimizing programs to drive performance. Our Mission Integrate: exists to make your lead data marketable so you can drive pipeline. Pipeline360: exists to make the unpredictable predictable. Why us? We are an organization of integrity, talent, passion, and vision with a long track record of growth, customer success, and a commitment to driving leading innovation and delivering world-class customer experience. Company Overview: Integrate activates, governs, and measures marketing campaigns across demand channels. This enables marketers to launch cross-channel buyer experiences, ensure data integrity, measure the impact of their programs, and inform the next best investments. On Integrate, marketers can create more precise and personalized buying experiences that reach the right buyer with the right message at the right point in their buying journey, and ultimately convert more leads to revenue. Mission: Integrate's mission is to connect everything - data, channels, tech, and team members - to create intelligent buyer and account journeys and deliver Precision Demand Marketing at scale. Integrate Growth Snapshot 450+ Employees $80M+ Funding 500+ Enterprise Customers 40%+ YoY Growth Job Description: L3 IT Advanced Support Technician Overview: This role involves deep troubleshooting and resolution of complex IT issues that do not follow standard runbooks. The ideal candidate will have strong technical expertise, be comfortable working with a wide array of SaaS applications, and possess experience with Azure as our identity provider. You will play a critical role in supporting our enterprise IT environment and mentoring L2 staff when necessary. Key Responsibilities: Advanced Troubleshooting: Diagnose, investigate, and resolve escalated issues that go beyond standard runbook procedures, covering software, hardware, and network-related problems. Root Cause Analysis: Perform detailed analysis of recurring issues to identify root causes and recommend permanent solutions. System & Application Expertise: Provide expert support for a complex environment that includes over 100 SaaS applications, ensuring seamless integration with our Azure-based iDp. Tool and Process Improvement: Develop, update, and maintain troubleshooting guides, runbooks, and documentation to improve response times and service quality. Collaboration & Mentorship: Work closely with L2 technicians to guide and escalate issues as necessary; collaborate with cross-functional teams to implement solutions. Monitoring & Reporting: Utilize monitoring tools and analyze logs to proactively detect and resolve issues; generate reports on incident trends and system performance. Project Involvement: Participate in strategic IT projects, including system upgrades, migrations, and process enhancements. Required Skills & Qualifications: Advanced Technical Proficiency: In-depth experience troubleshooting complex IT environments (including Windows/Linux systems). Strong command of networking concepts (advanced TCP/IP, DNS, VPN, firewalls, etc.). Proficiency with Azure, particularly in identity management and integration scenarios. Experience with SaaS Applications: Demonstrated experience supporting and integrating multiple SaaS applications in a dynamic environment. Tool Proficiency: Hands-on experience with Jira service desk or similar ticketing systems. Ability to utilize log analysis and monitoring tools effectively. Programming/Scripting Skills: Knowledge of scripting languages (e.g., PowerShell, Python) to automate troubleshooting and reporting is a plus. Problem-Solving & Analytical Skills: Excellent critical thinking and analytical abilities to solve non-standard issues. Proven track record of conducting root cause analysis and implementing effective resolutions. Communication & Leadership: Strong written and verbal communication skills with the ability to document technical processes clearly. Experience mentoring or leading support teams is advantageous. Experience & Education: 6+ years of progressive IT support experience. A degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Integrate in the News: Best Tech Startups in Arizona (2018-2021) Integrate Acquires Akkroo Integrate Acquires ListenLoop Why Four MarTech CEO's Bet Big on Integrate Show more Show less

Company Overview Founded in 2010, we've been recognized as a "Best Places to Work" and have offices in the US (Boulder), UK (London) and India (Chennai). However, we are a remote-first company with employees across the globe! Today, we are a leading B2B marketing provider that offers two distinct solutions: Integrate Lead management & data governance SaaS platform for marketing operations and demand marketers. The Integrate platform makes every lead clean, compliant, and actionable, freeing enterprise B2B marketers from bad data and operational headaches so they can focus on what matters: generating revenue. Pipeline360 Media solutions that combine three powerful demand generation tools: targeted display, content syndication, and a comprehensive marketplace model. Pipeline360 ensures that marketers achieve 100% compliant and marketable leads by effectively engaging with audiences much earlier in the buying cycle, connecting with buyers at every stage of the process, and optimizing programs to drive performance. Our Mission Integrate: exists to make your lead data marketable so you can drive pipeline. Pipeline360: exists to make the unpredictable predictable. Why us? We are an organization of integrity, talent, passion, and vision with a long track record of growth, customer success, and a commitment to driving leading innovation and delivering world-class customer experience. Company Overview: Integrate activates, governs, and measures marketing campaigns across demand channels. This enables marketers to launch cross-channel buyer experiences, ensure data integrity, measure the impact of their programs, and inform the next best investments. On Integrate, marketers can create more precise and personalized buying experiences that reach the right buyer with the right message at the right point in their buying journey, and ultimately convert more leads to revenue. Mission: Integrate's mission is to connect everything - data, channels, tech, and team members - to create intelligent buyer and account journeys and deliver Precision Demand Marketing at scale. Integrate Growth Snapshot 450+ Employees $80M+ Funding 500+ Enterprise Customers 40%+ YoY Growth Key Responsibilities (3-8 yrs) Service Desk Delivery of technology services to end-users in a cloud-centric user environment Manage the general technology and user connectivity onsite for 80+ users ticket resolution and handling escalations onboarding/offboarding tasks for joiners and leavers Work closely with US/UK counterparts to ensure good service delivery globally Processes and procedure documentation Responsible for understanding and maintaining SaaS licenses Responsible for managing a portion of 200+ SaaS accounts Assist the Cybersecurity team with access reviews and reporting MDM and workstation configuration management (Intune, JAMF). Assist other IT staff, HR, and other departments as needed. SSO Advanced knowledge of O365 and Okta Work with application owners and service providers to enable SSO for new SaaS Create SSO applications and configure SAML/OIDC/SCIM settings Provide consultation to application stakeholders on SSO integration process Assess and validate requests for proper and accurate data Process SSO requests using a ticketing system Assist application stakeholders and service providers with troubleshooting SSO issues Qualifications Ability to self-manage or having management experience. Strong written and verbal communication skills with excellent organizational and time management ability Proven track record of experience working in corporate IT and providing identity and SaaS management, IT cloud administration support to end users. Good aptitude for investigating issues and solving technical problems under pressure Knowledge of Windows and Mac operating systems, with hands-on experience troubleshooting common problems Ability to prioritize work received in person, email and helpdesk based on business or user impact Solid understanding of core networking and server infrastructure concepts Preferred experience maintaining a corporate IT security posture and relating that posture to compliance requirements (IE: GDPR, ISO 27001, SOC2, PCI, etc) Experience deploying and supporting technologies in a multi-office corporate setting Integrate in the News: Best Tech Startups in Arizona (2018-2021) Integrate Acquires Akkroo Integrate Acquires ListenLoop Why Four MarTech CEO's Bet Big on Integrate

Company Overview Founded in 2010, we've been recognized as a "Best Places to Work" and have offices in the US (Boulder), UK (London) and India (Chennai). However, we are a remote-first company with employees across the globe! Today, we are a leading B2B marketing provider that offers two distinct solutions: Integrate Lead management & data governance SaaS platform for marketing operations and demand marketers. The Integrate platform makes every lead clean, compliant, and actionable, freeing enterprise B2B marketers from bad data and operational headaches so they can focus on what matters: generating revenue. Pipeline360 Media solutions that combine three powerful demand generation tools: targeted display, content syndication, and a comprehensive marketplace model. Pipeline360 ensures that marketers achieve 100% compliant and marketable leads by effectively engaging with audiences much earlier in the buying cycle, connecting with buyers at every stage of the process, and optimizing programs to drive performance. Our Mission Integrate: exists to make your lead data marketable so you can drive pipeline. Pipeline360: exists to make the unpredictable predictable. Why us? We are an organization of integrity, talent, passion, and vision with a long track record of growth, customer success, and a commitment to driving leading innovation and delivering world-class customer experience. The Role: Integrate's data is treated as a critical corporate asset and is seen as a competitive advantage in our business. As a Lead Data Engineer you will be working in one of the world's largest cloud-based data lakes. You should be skilled in the architecture of data warehouse solutions for the Enterprise using multiple platforms (EMR, RDBMS, Columnar, Cloud, Snowflake). You should have extensive experience in the design, creation, management, and business use of extremely large datasets. You should have excellent business and communication skills to be able to work with business owners to develop and define key business questions, and to build data sets that answer those questions. Above all you should be passionate about working with huge data sets and someone who loves to bring datasets together to answer business questions and drive change. Responsibilities: Design and develop workflows, programs, and ETL to support data ingestion, curation, and provisioning of fragmented data for Data Analytics, Product Analytics and AI. Work closely with Data Scientists, Software Engineers, Product Managers, Product Analysts and other key stakeholders to gather and define requirements for Integrate's data needs. Use Scala, SQL Snowflake, and BI tools to deliver data to customers. Understand MongoDB/PostgreSQL and transactional data workflows. Design data models and build data architecture that enables reporting, analytics, advanced AI/ML and Generative AI solutions. Develop an understanding of the data and build business acumen. Develop and maintain Datawarehouse and Datamart in the cloud using Snowflake. Create reporting dashboards for internal and client stakeholders. Understand the business use cases and customer value behind large sets of data and develop meaningful analytic solutions. Basic Qualifications: Advanced degree in Statistics, Computer Science or related technical/scientific field. 9+ years experience in a Data Engineer development role. Advanced knowledge of SQL, Python, and data processing workflow. Nice to have Spark/Scala, MLFlow, and AWS experience. Strong experience and advanced technical skills writing APIs. Extensive knowledge of Data Warehousing, ETL and BI architectures, concepts, and frameworks. And also strong in metadata definition, data migration and integration with emphasis on both high end OLTP and business Intelligence solutions. Develop complex Stored procedure and queries to provide to the application along with reporting solutions too. Optimize slow-running queries and optimize query performance. Create optimized queries and data migration scripts Leadership skillsets to mentor and train junior team members and stakeholders. Capable of creating long-term and short-term data architecture vision and tactical roadmap to achieve the data architecture vision beginning from the current state Strong data management abilities (i.e., understanding data reconciliations). Capable of facilitating data discovery sessions involving business subject matter experts. Strong communication/partnership skills to gain the trust of stakeholders. Knowledge of professional software engineering practices & best practices for the full software development lifecycle, including coding standards, code reviews, source control management, build processes, testing, and operations. Preferred Qualifications: Industry experience as a Data Engineer or related specialty (e.g., Software Engineer, Business Intelligence Engineer, Data Scientist) with a track record of manipulating, processing, and extracting value from large datasets. Experience building data products incrementally and integrating and managing datasets from multiple sources. Query performance tuning skills using Unix profiling tools and SQL Experience leading large-scale data warehousing and analytics projects, including using AWS technologies – Snowflake, Redshift, S3, EC2, Data-pipeline and other big data technologies. Integrate in the News: Best Tech Startups in Arizona (2018-2021) Integrate Acquires Akkroo Integrate Acquires ListenLoop Why Four MarTech CEO's Bet Big on Integrate