About this role: Wells Fargo is looking for a Digital Content Manager to assist with the end-to-end Commercial Content publishing lifecycle (from requirements intake to publishing content live). Familiarity with enterprise CMS is highly recommended as well as understanding of content supply chain and content management publishing processes. Candidates should be flexible, fast and detail oriented. Must recognize and assess risks effectively throughout the publishing cycle. In this role, the CMS Digital Content Manager will: Understand CB/CIB channels goals, strategic business objectives and how the content publishing projects fit within those objectives. Keep the end-user and customer in mind throughout the project lifecycle. Understand and have a strong grasp of the technical environment that supports the different channels (desktop/mobile/etc.). Work with a multi-disciplinary team (QA, designers, product owners, technology, etc) to ensure deliverables are completed and released under tight timelines. Lead or participate in variety of complex functions within the digital environment Independently resolve complex issues Lead team to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals Potentially lead projects, teams or provide direction to junior staff on less complex digital initiatives Required Qualifications: 4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 3 + year of experience with SDL Tridion/Web 8.0+ or similar enterprise CMS. Proficient in HTML, including knowledge of XHTML, CSS, and Accessibility/WCAG standards. Familiarity with JSON, XML and XSL code and usage. Experience with web publishing and web content lifecycles. Excellent communication skills Intermediate or higher level with Office365 (Sharepoint, Word, Excel, PowerPoint, Visio.) Working knowledge of SharePoint & JIRA Detail oriented, organized, and able to manage multiple activities and responsibilities. Customer service and customer focus experience. Ability to logically tackle and solve complex issues, good analytical skills. Ability to work independently with little direction and supervision. Job Expectations: Intake, Project Management and Collaboration Skills Author content for various CB/CIB communications (channel communications, help materials, etc) as well as manage publishing status and information related to assignments, and validate work. Review content and ensure it complies with visual, editorial, accessibility and other standards as part of the authoring and publishing process. Documentation of processes, queue management, standards governance, and related tasks. Create dynamic components, insertion points, for micro front end pages. Track, report, and maintain documentation on publishing production issues. Plan and execute testing of CMS publishing capabilities. Support other publishing activities as needed.
