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4.0 - 9.0 years
10 - 18 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities The Business Analyst External Integrations is a critical role for ensuring seamless integration between the Insurance Marketplace platform and external ecosystem partners such as insurers, government data platforms (like Vahan, Aadhaar, CERSAI), identity verification services (e-KYC, NSDL), and payment gateways. responsibilities Lead integration requirement analysis for all insurer and third-party interfaces (e.g., Vahan, Aadhaar, NSDL, CERSAI, e-KYC, NPCI, payment gateways). Coordinate with insurers and ecosystem partners to gather, document, and validate interface requirements and onboarding processes. Define data schemas, mapping templates, and API specifications; collaborate with developers on integration design. Ensure regulatory and security compliance for sensitive integrations such as Aadhaar, PAN, and KYC flows. Draft and maintain BRDs, FRDs, Interface Control Documents (ICDs), and sequence/process flow diagrams. Collaborate with product managers, tech leads, QA, and infosec teams to ensure end-to-end readiness and traceability. Participate in partner onboarding, technical workshops, and sandbox testing. Support UAT and production release validation with insurers and ecosystem agencies. Troubleshoot integration issues and support resolution in collaboration with support/infra teams. This is an individual contributor role, with cross-functional collaboration across product, technology, operations, and compliance. Maintain an integration tracker, API inventory, and documentation repository Convert business requirements into technical user stories and solution blueprints. Support UAT and drive alignment between business expectations and technology deliverables.
Posted 4 days ago
10.0 - 20.0 years
25 - 40 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities The Business Analyst External Integrations is a critical role for ensuring seamless integration between the Insurance Marketplace platform and external ecosystem partners such as insurers, government data platforms (like Vahan, Aadhaar, CERSAI), identity verification services (e-KYC, NSDL), and payment gateways. responsibilities Lead integration requirement analysis for all insurer and third-party interfaces (e.g., Vahan, Aadhaar, NSDL, CERSAI, e-KYC, NPCI, payment gateways). Coordinate with insurers and ecosystem partners to gather, document, and validate interface requirements and onboarding processes. Define data schemas, mapping templates, and API specifications; collaborate with developers on integration design. Ensure regulatory and security compliance for sensitive integrations such as Aadhaar, PAN, and KYC flows. Draft and maintain BRDs, FRDs, Interface Control Documents (ICDs), and sequence/process flow diagrams. Collaborate with product managers, tech leads, QA, and infosec teams to ensure end-to-end readiness and traceability. Participate in partner onboarding, technical workshops, and sandbox testing. Support UAT and production release validation with insurers and ecosystem agencies. Troubleshoot integration issues and support resolution in collaboration with support/infra teams. This is an individual contributor role, with cross-functional collaboration across product, technology, operations, and compliance. Maintain an integration tracker, API inventory, and documentation repository Convert business requirements into technical user stories and solution blueprints. Support UAT and drive alignment between business expectations and technology deliverables.
Posted 2 weeks ago
15 - 20 years
35 - 50 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Job Description -Looking for a Solution Architect in Insurance domain who brings a blend of strong technical expertise combined with deep Insurance industry knowledge. -The candidate needs to be a strategic thinker with expertise and ambition to adopt emerging technology to build commercially viable solutions to address gaps & white spaces in the Insurance domain -15 20 years of experience in the Insurance industry or IT services industry with focus on Insurance / financial services verticals -Basic knowledge of both long-term and short-term insurance is mandatory; the depth and expertise could be in either one (preferably long-term) -Knowledge of insurance industry value chain across L&A and P&C is mandatory -Constant up-to-date knowledge of latest trends in the Insurance Industry and emergence of InsurTech ecosystem -Candidate should have had working experience with Insurance Industry COTS products like FIS Compass, Sapiens, Vantage, Guidewire, Sapiens, etc. -Proven track record of building commercially viable Insurance industry solutions covering MACH principles - Micro services, APIs. Cloud, and headless Architecture -Candidate should have led Architecture definition & Solution Design and overseen end-to-end implementation programs -Candidate should be able to define tech stack for a proposed solution and also lead the effort estimation -Be able to work with multiple technical teams and drive the solution development -Candidate should be well-versed with emerging trends and technologies in the AI space and experience of building a GenAI based solution is a big plus. AI -At least 5 years of hands-on experience with target operating model definition, business case creation, program roadmap definition and organization change management -Stakeholder management including hands on experience interacting with the C Suite (both business and technology) is mandatory -Presentation skills with crisp and clear articulation of the solution is a must -Must have experience of working with clients across multiple regions – USA, UK, Europe in a global delivery setup etc.
Posted 1 month ago
8 - 13 years
35 - 45 Lacs
Noida, Delhi / NCR
Work from Office
P&L Head Insurance Vertical About Our Client: Our client is a tech-enabled outsourcing platform that integrates AI with human expertise to deliver exceptional customer experiences. Their servicesranging from telecalling to sales and supportleverage automation and trained professionals to drive efficiency, reduce costs, and scale business growth across industries. Job Description: P&L Head– Insurance Vertical Location: Noida, Sec 3 Experience: Min 10 years of progressive experience in the insurance industry, retail sales, or customer-focused operations Qualification: B. Tech / MBA About the role: As the P&L Head you would act like a mini-CEO for the Insurance Vertical, you will drive operations, revenue, and profitability for our enterprise accounts in the Insurance domain. You will lead a team spanning operations, customer success, and enterprise sales, ensuring seamless execution, exceptional service delivery, and sustained growth. Your role will be pivotal in scaling our insurance vertical, optimizing processes, and expanding key client relationships to maximize impact. Responsibilities: P&L Management: Own financial performance, tracking KPIs to drive profitable, sustainable growth. Make data-driven decisions to meet or exceed revenue and margin targets Operational Leadership: Oversee day-to-day operations with a focus on service quality and execution excellence. Implement scalable processes, ensure SLA adherence, and drive performance improvements. Anticipate challenges and proactively introduce solutions to optimize efficiency and client satisfaction. Revenue Growth & Client Expansion: Grow revenue through client retention, upselling, and new business acquisition. Lead client engagements, strategic negotiations, and account development. Team Building & Leadership: Build, scale, and mentor high-performing teams in operations, sales, and account management. Champion recruitment, training, and culture-building initiatives that foster ownership and innovation. Tech & Product Collaboration: Provide feedback to enhance automation and tools; collaborate with product teams to improve workflows and efficiency through technology. Requirements: Min 10 years of progressive experience in the insurance industry, retail sales, or customer-focused operations, with a track record of leading both B2B operations/service delivery and revenue growth. Self-starter, motivated, comfortable working in a high-paced startup environment, balancing execution with building processes and systems for scale Strong experience in operations, customer success, sales, and managing high-revenue quotas. A data-driven individual with a track record of achieving revenue targets and driving profitability. Strong leadership and people management abilities, with a passion for developing and mentoring teams to achieve outstanding results.
Posted 1 month ago
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