Business Analysis
Conduct gap analysis, feasibility studies, and impact assessments for insurance projects.
Elicit and document business, functional, non-functional, and technical requirements.
Prepare business process flows, BRD, FSD, ISD, user stories, and Agile artifacts.
Stakeholder Collaboration
Prioritize and align requirements with business goals, facilitating workshops and meetings.
Act as a liaison between business and technical teams for seamless implementation.
Technical Collaboration
Validate IT solutions to ensure they meet business needs and oversee functional aspects during development.
Use SQL and other tools to analyze data and troubleshoot issues.
Testing and Quality Assurance
Prepare test scenarios, test cases, and system test plans.
Support UAT, system integration testing, and defect resolution.
Domain Expertise and Training
Provide expertise in PC Insurance and Health Insurance domains.
Conduct training on insurance products, systems, and business processes.
Create training materials, demo scenarios, and marketing collateral.
Strategic Contributions
Respond to RFPs/RFIs and prepare solution proposals.
Stay updated on market trends to create white papers and actionable insights.
Drive knowledge sharing and innovation initiatives through Centers of Excellence.
Preferred Skills and Qualifications
Domain Knowledge
Expertise in PC Insurance (personal and commercial lines) and Health Insurance.
Strong understanding of New Business, Policy Administration, Claims, and Billing processes.
Technical Skills
Experience with Duckcreek, Guidewire (PolicyCenter, ClaimsCenter), and SQL.
Methodologies and Frameworks
Proficiency in Agile methodologies (Scrum, SAFe) and best practices for business rules and UI specifications.
Certifications and Education
Preferred certifications: CPCU, AINS, or equivalent.
Bachelor s/Master s degree in Computer Science, Business Management, or related fields.
Soft Skills
Strong communication, interpersonal, and problem-solving skills.
Proven ability to manage cross-functional teams and influence stakeholders.

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