Job Description: We are seeking a highly organized and detail-oriented Grievance Redressal Executive to join our team. As a Grievance Redressal Executive, you will be responsible for drafting the customer complaint form. Responsibilities: Drafting Customer Complaint Form Facilitating Timely Submission of Documents Guide customers in the completion and submission of the necessary paperwork. Monitor the progress of document submissions and follow up with customers to ensure timely completion. Maintain accurate records of customer complaints, document submissions, and communication. Identify opportunities to streamline and enhance the operations process. Stay updated with industry best practices, regulatory changes, and new guidelines related to complaint handling Requirements: Minimum of 2 years of work experience in the insurance industry, preferably in a customer service or operations role. Solid understanding of insurance products, policies, and claims procedures. Familiarity with regulatory requirements related to complaint handling in the insurance industry. Excellent verbal and written communication skills, with the ability to interact professionally with customers and internal stakeholders.. Attention to detail and accuracy in drafting documents and reviewing submissions. Proficiency in using computer software and tools, including MS Office Suite and CRM systems. Ability to work independently and collaborate within a team-oriented environment. Problem-solving skills to address customer complaints and adapt to changing circumstances. Commitment to maintaining confidentiality and handling sensitive information with discretion.
About The Role Develop PRDs and user stories around the required features in specific formats, aligning stakeholders around the vision for the app. Execute the user journeys of the roadmap with internal stakeholders (like engineering, business, operations, design) and external stakeholders/vendors. Plan sprints and deliverables with a focus on the timely delivery of features as per the desired acceptance criteria. Analyse product performance post-launch and iterate on the same to keep improving the product experience. Work closely with the growth and marketing teams to drive downloads and investments. Collaborate with the external agency for all Digital Marketing activities to meet the monthly lead generation targets, organic traffic, and SEO performance. Oversee the management of all social media handles (content, posting, and comments). Understand user behaviour and the usage of the product to inform ongoing refinement of product vision and feature pipeline. Must Have Growth and Ownership Mindset Ability to extract, analyse and communicate data. 2+ years of experience working in insurance product management. Outstanding written and spoken communication skills in English as well as the ability to articulate your thoughts really well. Strong project management skills and ability to lead multiple high-profile projects of varying timelines simultaneously Experience working in a startup environment, or on ambitious zero-to-one projects in established organizations. Good to have : Ex-Founder is a big plus. (ref:hirist.tech)
About The Role Develop PRDs and user stories around the required features in specific formats, aligning stakeholders around the vision for the app. Execute the user journeys of the roadmap with internal stakeholders (like engineering, business, operations, design) and external stakeholders/vendors. Plan sprints and deliverables with a focus on the timely delivery of features as per the desired acceptance criteria. Analyse product performance post-launch and iterate on the same to keep improving the product experience. Work closely with the growth and marketing teams to drive downloads and investments. Collaborate with the external agency for all Digital Marketing activities to meet the monthly lead generation targets, organic traffic, and SEO performance. Oversee the management of all social media handles (content, posting, and comments). Understand user behaviour and the usage of the product to inform ongoing refinement of product vision and feature pipeline. Must Have Growth and Ownership Mindset Ability to extract, analyse and communicate data. 2+ years of experience working in insurance product management. Outstanding written and spoken communication skills in English as well as the ability to articulate your thoughts really well. Strong project management skills and ability to lead multiple high-profile projects of varying timelines simultaneously Experience working in a startup environment, or on ambitious zero-to-one projects in established organizations. Good to have : Ex-Founder is a big plus. (ref:hirist.tech)
Role Overview: As a Product Manager, your main responsibility will be to develop PRDs and user stories for the required features of the app. You will work closely with internal stakeholders such as engineering, business, operations, and design to execute the user journeys of the roadmap. Planning sprints and deliverables with a focus on timely feature delivery will be crucial. Post-launch, you will analyze product performance and iterate to enhance the product experience. Collaborating with growth and marketing teams is essential to drive downloads and investments. Additionally, you will oversee all digital marketing activities and manage social media handles. Key Responsibilities: - Develop PRDs and user stories for app features - Execute user journeys with internal and external stakeholders - Plan sprints and deliverables based on acceptance criteria - Analyze product performance and iterate for improvement - Collaborate with growth and marketing teams - Oversee digital marketing activities and social media management - Understand user behavior to refine product vision and feature pipeline Qualifications Required: - Growth and Ownership Mindset - Ability to extract, analyze, and communicate data effectively - 2+ years of experience in insurance product management - Outstanding written and spoken communication skills in English - Strong project management skills and ability to lead multiple high-profile projects - Experience in startup environment or on ambitious projects in established organizations Additional Details: The company is looking for individuals with a growth mindset, strong data analysis skills, and experience in insurance product management. Excellent communication and project management skills are essential for this role. Experience in a startup environment or working on ambitious projects is preferred. Additionally, having a founder background is considered a plus. Note: Ex-Founder experience is a bonus for this role.,
Job Title: Social Media & Video Content Internship Location: Sector 3, Noida Type: On-site Duration: 3-6 months | PPO available Stipend: 10,000 per month About the Role We are looking for a creative and enthusiastic professional who can manage our social media presence and produce engaging video content. The ideal candidate should have hands-on experience in social media management and video editing, with a flair for creating content that connects with our audience and strengthens our brand presence. Key Responsibilities Plan, create, and manage content across social media platforms (Facebook, Instagram, LinkedIn, YouTube, etc.). Develop engaging posts, stories, reels, and short-form video content aligned with brand guidelines. Edit raw video footage into polished content using editing tools/software. Monitor social media trends, competitor activities, and industry updates. Track performance metrics and prepare reports to optimize campaigns. Collaborate with internal teams for content ideas and campaigns. Requirements Bachelor's degree in Marketing, Media, Communication, or a related field (preferred). 03 years of experience in social media management and video editing. Proficiency in video editing tools (e.g., Adobe Premiere Pro, Final Cut Pro, CapCut, Canva). Strong understanding of social media algorithms, trends, and analytics. Creative mindset with excellent communication skills. Ability to manage multiple projects and deliver within deadlines. What We Offer A dynamic and collaborative work environment. Opportunity to grow your creative and digital marketing skills. Competitive compensation based on experience.