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1.0 - 3.0 years

1 - 5 Lacs

Malappuram

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Aster Medcity is looking for Executive.Guestrelation to join our dynamic team and embark on a rewarding career journey Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes.

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2.0 - 5.0 years

1 - 3 Lacs

Noida

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Moti Packaging Industries Private Limited is looking for GeM Portal Executive to join our dynamic team and embark on a rewarding career journey Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Reviewing existing financial policies and procedures to ensure regulatory compliance. Providing assistance with payroll administration. Keeping records and documenting financial processes.

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3.0 - 6.0 years

5 - 8 Lacs

Mumbai

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Company: MMC Corporate Description: Marsh is seeking candidates for the following position based in the Mumbai(Powai) office. Analyst / Senior Analyst - Insurance services (Grade B1/B2) What can you expect: Excellent exposure to complex & diverse insurance handling work. Opportunity to enhance insurance knowledge and understanding & build on client management skills. As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role. Within the first 30 days, we expect you to gain good understanding of the role and requirement that it entails. Within 60 days, attain competency & have a good understanding of process and systems & finally within 90 days be able to handle the work processing with limited support What is in it for you? Holidays (As Per the location - the final decision will depend on business requirements at that time) Shared Transport (Provided the address falls in accepted service zone) We will count on you to: Process and self-Management: Contribute to achieve the Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and is in compliance at all times. Maintains performance standards. Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Completing all training related activities when assigned Cognizant of completing all assigned activities within the stipulated time Ensuring all production targets are met in training Ensuring all production targets are met in BAU (Post training) Ensuring all Quality targets are met in training Ensuring all quality targets are met in BAU (Post training) Communicate status of work, any issues with team managers and manager on time Schedule adherence is a must No unplanned leaves Ready to work in below shifts : 6:30 PM to 3:30 AM Your hiring manager and HR will inform you the shift requirement for the team you are interviewing for. Compliance, Regulatory and Procedural Responsibilities Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues and the business interest of the company Appropriate usage of Marsh Specialitys systems to monitor, record and retain information Demonstrate clear understanding of regulatory requirements Proactively ensures compliance with regulatory and risks framework Adheres to policies, guidelines and operating procedures Keeps own knowledge and expertise up to date and relevant Identifies and evaluates risks appropriately. Recognises how own actions impact on compliance What you need to have: Prior years of work experience Graduate in any stream Fair understanding of Insurance Broking business and dynamics Good command over spoken and written English Superior comprehension and articulation skills Ability to prioritize and organise tasks, work within stiff timelines Eye for detail and innovative mindset Basic knowledge of MS Office Willingness to learn and adapt to changes What makes you stand out: Insurance certification from The Institutes, USA Post-Graduation/Certificate Courses in Insurance Any prior experience on any insurance process While the above are basic requirements mentioned, the role may not be limited to only these listed. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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Hiring for Leading Premium Bank Voice & Non-Voice Process Location: Bangalore Max CTC: 6 LPA Shift: UK Rotational Shifts Contact: Kaunain 7975182692 or 9964080000 Joiners: Immediate preferred Eligibility Criteria: Minimum 1 year of experience in international voice process is mandatory Excellent communication skills both spoken and written Graduates preferred (Undergrads with strong experience may apply) Must be open to UK rotational shifts Roles & Responsibilities: Handle queries from High Net-Worth Individuals (HNIs) regarding banking transactions Support customers with debit and credit card issues Manage inbound & outbound queries related to KYC, AML, and compliance processes Accurately assign and process invoices as per internal protocols Deliver a high-quality customer experience while meeting SLAs and compliance standards Why Join? Work with one of the most reputed premium banks globally Attractive salary and growth opportunities Gain exposure in international banking and compliance processes Call and book your interview slots today! Available 10 AM 6 PM (Monday to Saturday) For More Details Contact: Kaunain 7975182692 or 9964080000

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0.0 - 3.0 years

2 - 3 Lacs

Gurugram

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Job Title : Insurance Executive Location : Gurgaon Note: This position is open to female candidates only as per our organizational requirements. Employment Type : Full-Time LUXURY CARS -INSURANCE or Claims and Endorsements A luxury automobile claims insurance executive manages insurance policies specifically tailored for high-end, luxury vehicles. This role involves: Managing claims: Investigating claims cases, alerting supervisors to discrepancies, and administering claims Updating clients: Keeping clients informed on the status of their claims Analyzing claims: Preparing analysis reports and claims activity reviews Maintaining documents: Filing and maintaining claims documents, and ensuring they are complete and accurate Collecting information: Coordinating with agencies to collect information and documents, and verifying their correctness Facilitating collection: Facilitating collection from insurers on medium-sized claims Tracking payments: Keeping track of the different parts of claims being paid for various claims settlements Connecting clients over calls. Documentation of Insurance. Job Types: Full-time, Permanent Schedule: Day shift Ready to join Immediately? Experience: total work: 0 to 3 year Insurance sales: 1 year

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0.0 - 5.0 years

1 - 2 Lacs

Kolkata, Pune

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Consulting Skills, Client Knowledge, and Client Service: Prioritizes work as required to respond to client needs effectively UK pension/retirement/claims Healthcare / Customer support Participates & contributes in daily huddles and status meetings Required Candidate profile Excellent communication skills Excellent understanding of the organization's goals and objectives. Takes ownership and responsibility for work assigned.

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1.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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Hiring for Leading Premium Bank Voice & Non-Voice Process Location: Bangalore Max CTC: 6 LPA Shift: UK Rotational Shifts Contact: Call/WhatsApp 7829336202 / 7829336034 / 9986267393 Joiners: Immediate preferred Eligibility Criteria: Minimum 1 year of experience in international voice process is mandatory Excellent communication skills both spoken and written Graduates preferred (Undergrads with strong experience may apply) Must be open to UK rotational shifts Roles & Responsibilities: Handle queries from High Net-Worth Individuals (HNIs) regarding banking transactions Support customers with debit and credit card issues Manage inbound & outbound queries related to KYC, AML, and compliance processes Accurately assign and process invoices as per internal protocols Deliver a high-quality customer experience while meeting SLAs and compliance standards Why Join? Work with one of the most reputed premium banks globally Attractive salary and growth opportunities Gain exposure in international banking and compliance processes Call and book your interview slots today! Available 10 AM – 6 PM (Monday to Saturday)

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0.0 - 5.0 years

1 - 2 Lacs

Kolkata

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International Process Associate - US Healthcare Process - Night Shift Company Name - Sun Knowledge Inc (KPO) About Company - We are into Healthcare medical billing. No SALES/MARKETING involved. Interview Reference Code - " HR Sanskrity " - 9046450266 - WhatsApp/Call. Applicants need to write "HR SANSKRITY" on the top of their Resume/CV. Dress Code: Formals/ Smart Casuals Documents to Carry: your hard copy CV and Aadhaar Xerox should be attached to it. Roles and Responsibilities: This is the US Healthcare process. Candidates have to resolve queries and issues of Doctors and hospitals regarding medical Billing and Insurances. Desired Candidate Profile : Must have Excellent Communication in English . (Both Oral and Written) Should Have Good Interpersonal & Analytical Skills. Must be well organised and detail-oriented . Knowledge in MS Office and Good typing Speed . Willingness to work for US Shift ( Night Shift ) Work from Office only. Minimum Qualification - Undergraduate . Only Immediate Joiner required Age Limit Up to 35 years old. FRESHERS AND EXPERIENCE BOTH CAN APPLY. Candidates from B.Sc and Pharma background are preffered. Perks and Benefits : Gross Salary 15 k to 22 k Attendance Bonus - 1000 Statutory Bonus - 15000 CAB Facilities or transportation reimbursement of 1800 5 days in a week ( Monday To Friday working ) Saturday and Sunday Fixed off.

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2.0 - 5.0 years

3 - 7 Lacs

Pune

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At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. This job involved leading a team of Property claims processing specialists whose primary role involved in supporting the data entry updates with regards to pre-fill activity. As part of the role the teams review images and documentation received with regards on the claims and as per guidelines update the information into the relevant fields with the systems. Details are shared virtually with the team and the primary resposibility for the speciaist is to accurately review the documenation and accordingy update details into the necessary tools and systems. The role would require the lead to aptly scale up towards assessing inputs on the pre-fill template as per Allstate guidelines. Managing tasks and workflows inaccordance to set standards and ensuring necessary claims processing guidelines and authourity limits are being adhered to through the process. Handling new hire training and transitions for the scope of services. Will need to have a high interest in driving domain certification and effectively collaborate with our Learning and Development partners to execute on industry certifications and training programs. Monitoring the KPI health of the business and ensuring claims severity and quality of reviwes meet agreed standards. Interact with stateside partners and provide necessary reporting across people and process KPIs. Lead teams of high performing individuals, execute on actions and initiatives in line with organization culture. Collaborate across multiple cross functional teams (not limited to Technology, Hiring, Training, Quality). Develop talent and create an environment of trust and motivation in which team can thrive and drive results. Key Responsibilities Ensure knowledge upkeep of the property specialists and adherence to standards and KPIs Proactively identify challenges from a delivery/operational perspective and build out recovery action plans Accuracy of line items and Quality of pre-fill meet set standard and increase STP of Claims to downstream teams Drive Transformation outcomes through digital and operational levers Fair practices to manage tasks and have a Claims ownership mindset Continually focusing on enhancing Customer Experience and influencing strategic goals and objectives Ensure specialists are adhering to processing guidelines and effectively updating any inputs with regards to the claims with necessary accuracy Build expertise within the property claims teams and be able to perform pre-fill tasks with necessary accuracy and efficiency Retention of talent is key and ensure all EWS procedures and stability reporting is in place Participate in Transition related calls and share relevant updates with regards to the team (Knowledge Transfer/Training Progress Updates/Health review of team) Review Inspire and Barometer survey outcomes and build actionable plans to sustain targets Optimum resource utilization across the team and actively manage the demand/capacity basis volume inflow Conduct process trainings / refresher trainings / Feedback sessions across the team Walk the Talk by leading the way with Continuous improvement best practices- rigor with daily huddles, performance/ knowledge management, build resiliency through training etc. Initiate Ideation sessions and identify problem areas across the process lifecycle Deliver operational efficiencies through defined levers Arrange and attend business meetings (in-person/virtually) Monthly/Quarterly/Annual Performance tracking and management for people and business with necessary metric/health reporting Interact with leadership teams and raise flags on any business/financial risk that is observed in the process Mentor and guide team members through our shared purpose behaviors and leadership practices Self-grooming from a leadership and domain perspective to drive capability expansion and growth Define learning pathways for the team and effectively identify leadership/skilling needs in collaboration with HR and training partners Have strong reporting and review in place to effectively escalate issues to stakeholders/leadership Adherence to employee engagement processes (1-0-1s, Development plan building) Education 4 year Bachelors Degree (Preferred) Experience Bachelors Degree or equivalent experience 7 - 9 years of related experience Managed a team with at least 15+ FTE Exposure to handling voice / Backoffice / digital support channels will be an added advantage Operational experience handling Claims Insurance processing will be preferred Supervisory Responsibilities This job has supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Auto Insurance, Auto Insurance Claims, Call Center Management, Casualty Insurance, Claims Adjustments, Coaching, Customer Experience Management, Motor Insurance, Performance Management (PM), Property Claims, Property Claims Management, Property Damage Claims, Property Insurance, Property Insurance Claims, Relationship Building Shift Time Recruiter Info Dipti Murudkardsudh@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

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2.0 - 5.0 years

3 - 7 Lacs

Pune

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At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. This job involved leading a team of estimating and pre-fill claims specialists / Property claims processing specialists responsible for property damage assessments from defined peril types / payments and adjuster task support. The teams evaluate the extent of the damage basis images and documentation received from the vendors/insured. Damage details are shared virtually with the team and the primary resposibility for the speciaist is to accurately identify the damage and accordingy create a sketch of the damage an update details into the necessary tools and systems. The role would require the lead to aptly scale up towards estimating and assessing damage as per Allstate guidelines. Managing tasks and workflows inaccordance to set standards and ensuring necessary claims processing guidelines and authourity limits are being adhered to through the process. Handling new hire training and transitions for the scope of services. Will need to have a high interest in driving domain certification and effectively collaborate with our Learning and Development partners to execute on industry certifications and training programs. Monitoring the LPI health of the business and ensuring claims severity and quality of estimating reviwes meet afreed standards. Interact with stateside partners and provide necessary reporting across people and process KPIs. Lead teams of high performing individuals, execute on actions and initiatives in line with organization culture. Collaborate across multiple cross functional teams (not limited to Technology, Hiring, Training, Quality). Develop talent and create an environment of trust and motivation in which team can thrive and drive results. Key Responsibilities Primary responsible to manage Property Pre-fill / property technical support teams Conduct Technical reviews / Audits for the teams & provide coaching accordingly Might have to Investigate claim, gather evidences, determine liability, negotiating settlements, and communicate with all parties involved in the claims process- If required Identifying / accomplishing cross skilling opportunities withing the teams on various tasks & perils Work/collaborate with Onshore adjusters to close /conclude claims virtually Develop teams Estimation Accuracy by collaborating with the onshore SMEs Establish technical criteria on Claims, collaborate with technical teams to promote best in class quality of estimate and service Ensure knowledge preservation of the estimating specialists and adherence to estimating standards and KPIs Estimate Accuracy and Quality of technical estimate and pre-fill meet set standard and increase STP for estimates to adjusters Ensure specialists are adhering to estimation guidelines and effectively identifying damage with necessary accuracy (scripting, Material identification, missed damages) Build expertise within the property claims teams and be able to perform estimating tasks with necessary accuracy and efficiency Retention of talent is key and ensure all EWS procedures and stability reporting is in place Participate in Transition related calls and share relevant updates with regards to the team (Knowledge Transfer/Training Progress Updates/Health review of team) Review Inspire and Barometer survey outcomes and build actionable plans to sustain targets Optimum resource utilization across the team and actively manage the demand/capacity basis volume inflow Conduct process trainings / refresher trainings / Feedback sessions across the team Walk the Talk by leading the way with Continuous improvement best practices- rigor with daily huddles, performance/ knowledge management, build resiliency through training etc. Initiate Ideation sessions and identify problem areas across the process lifecycle Deliver operational efficiencies through defined levers Arrange and attend business meetings (in-person/virtually) Monthly/Quarterly/Annual Performance tracking and management for people and business with necessary metric/health reporting Interact with leadership teams and raise flags on any business/financial risk that is observed in the process Mentor and guide team members through our shared purpose behaviors and leadership practices Self-grooming from a leadership and domain perspective to drive capability expansion and growth Define learning pathways for the team and effectively identify leadership/skilling needs in collaboration with HR and training partners Have strong reporting and review in place to effectively escalate issues to stakeholders/leadership Adherence to employee engagement processes (1-0-1s, Development plan building) Education & Experience Bachelors Degree or equivalent experience 7 - 9 years of related experience Managed a team with at least 15+ FTE Managed / Worked in Underwriting / Adjudication processes Exposure to handling voice / Backoffice / digital support channels will be an added advantage Operational experience handling Claims Insurance processing will be preferred AIC, Chartered Property Casualty Underwriter (CPCU), or equivalent preferred Supervisory Responsibilities This job has supervisory duties. Primary Skills Call Center Management, Coaching, Customer Experience Management, Performance Management (PM), Relationship Building Shift Time Recruiter Info Dipti Murudkardsudh@allstate.com About Allstate Joining our team isnt just a job "” its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organizations business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

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2.0 - 7.0 years

2 - 3 Lacs

Pune

Work from Office

GOOD KNOWLEDGE IN INSURANCE ,CASHLESS PROCESS INTO HOSPITAL

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4.0 - 9.0 years

2 - 7 Lacs

Hyderabad, Bengaluru

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Job Description Domain (BFSI) Trainer Location: Hyderabad / Bangalore Mode: In-Person (Offline Training at Colleges) Company: TechnoGen India Pvt Ltd Years of Experience :4-15 Years About the Program: TechnoGen India Pvt Ltd, in collaboration with the BFSI Sector Skill Council , is delivering an industry-ready training program to final year B.Tech and Degree students across ~ 40 colleges in Hyderabad and Bangalore. The objective is to provide job-oriented skills in Banking, Financial Services, and Insurance (BFSI) through real-world case studies and experiential learning. * Bonus : Travel Allowances will be provided to the trainers for visiting college campuses.* Role: We are looking for experienced BFSI Domain Trainers to train students on the core principles and practices of the financial sector and help them build strong foundational skills aligned with the industry needs. Responsibilities: Deliver sessions on topics related to Banking, Finance, and Insurance. Create and deliver engaging, real-time, and case-based training content. Develop simplified learning materials for students. Conduct assessments and provide feedback for improvement. Interact with students at colleges and promote practical learning. Requirements: Experience in BFSI (Finance, Banking, Insurance) domain. Strong presentation, public speaking, and facilitation skills. Sound knowledge of regulatory frameworks and financial operations. Certification or advanced education in finance or banking preferred. Ability to engage and train undergraduate students. To Apply, Share: Total & Relevant Years of Experience Current CTC (Including Variable) Expected CTC Notice Period Reason for Change Current Location 5-min Portfolio Video explaining any BFSI topic

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7.0 - 10.0 years

8 - 9 Lacs

Kochi

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Roles and Responsibilities Manage a team of insurance claims handlers to achieve targets and improve process efficiency. Ensure compliance with regulatory requirements, company policies, and procedures. Develop and implement effective training programs for new joiners and existing staff to enhance their skills. Monitor performance metrics such as quality scores, first-call resolution rates, and customer satisfaction ratings. Identify areas of improvement and implement changes to optimize processes. Desired Candidate Profile 7-10 years of experience in handling insurance claims or related roles. Strong knowledge of UK insurance industry regulations and practices. Excellent communication skills (written & verbal) with ability to handle complex customer queries. Ability to work effectively under pressure while maintaining high levels of accuracy.

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5.0 - 10.0 years

11 - 12 Lacs

Hyderabad

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Req ID: 328287 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Insurance RPA consultant-Automation Anywhere to join our team in Hyderabad, Telangana (IN-TG), India (IN). Strong RPA consultant for Automation Anywhere Strong technical experience 5+ year of experience in technical SME role in RPA Good Life Insurance process expereince is required Good US Market experience is required Good communication skills are required Agile methodology exposure is must

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0.0 - 5.0 years

3 - 5 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

Hybrid

Role & responsibilities A key member of Customer Service Operations team, responsible for providing an efficient, effective and compliant service to policyholders. Key accountabilities include handling of simple and complex cases, quality in service delivery, accuracy in providing and capturing information while adhering to compliance guidelines and support to team managers. Preferred candidate profile Good verbal and written communication skills Freshers eligible ; Preference would be given to individuals from an insurance background with approximately 1 years experience (Insurance Associate) with experience in handling written communication Perks and benefits Hybrid working mode - 3 days in office

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1.0 - 2.0 years

1 - 3 Lacs

Chennai

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To co-ordinate with cashless patients, Insurance companies and corporate for smooth functioning of cashless treatment provided to the patient. To send the pre-authorization forms to the concerned TPAs and to follow-up till receipt of initial approval

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1.0 - 4.0 years

3 - 5 Lacs

Bengaluru

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Hi Warm Greetings from Rivera Manpower Services, Currently we are hiring for top MNCNote : Minimum One year Experience is International voice Process is a Must. Please call and book your interview slots: Deepa-9380300644/Chethana-7829336034 If not reachable, for further clarification you can drop your resume in WhatsApp to the number mentioned. Designation: Sr. Associate Location: BangaloreCTC: Upto 5.5LPAProcess: International Voice Process(>1y exp) ROLES AND RESPONSIBILITIES Handle inbound and outbound customer calls in a professional and courteous manner. Resolve customer queries, issues, and complaints effectively and promptly. Provide accurate information about products/services, company policies, and procedures. Record all interactions and follow-up actions in the CRM system. Meet individual and team performance metrics (e.g., call handling time, customer satisfaction). Escalate unresolved or complex queries to the appropriate departments. Stay up-to-date with product knowledge, system updates, and process changes. Maintain a positive and empathetic attitude toward customers at all times. Ensure compliance with company standards, security policies, and confidentiality agreements. Work in rotational shifts, including weekends and holidays if required. Immediate Joiners onlyRequired Candidate profile* Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory.*Only Customer Service Experience.* International Voice Background preferred.Perks and Benefits *Both Ways Cab Provided.*incentives*insurance Regards, Deepa - 9380300644 Preferred candidate profile

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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Process:- ICICI NPS (Retirement Plan) Candidate with good communication skills is required, Freshers or Min 6 months of BPO Experience is required, Graduate & HSC Candidates can apply. Salary:- 15000 to 25,000 Inhand(Depend on interview) How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Neha : 9168991284

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0.0 - 3.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Exp. Required Minimum 0 year and Maximum 3 year's last into International voice process (CUSTOMER SUPPORT) 24*7 Rotational Shifts 5 Days working Walkin Interview's For Fresher & Exp. - CTC upto 3 & 5.5 LPA Resp. Share Resume on - 9257669383 (Harsha) Perks and benefits Both way cabs Allowances Incentives

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8.0 - 13.0 years

30 - 35 Lacs

Bengaluru

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About Ethos Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. We leverage deep technology and data science to streamline the life insurance process, making it more accessible and convenient. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes! We ve issued billions in coverage each month and eliminated the traditional barriers, ushering the industry into the modern age. Our full-stack technology platform is the backbone of family financial health. We make getting life insurance easier, faster and better for everyone. Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, Robert Downey Jr and others. This year, we were named on CB Insights Global Insurtech 50 list and BuiltIns Top 100 Midsize Companies in San Francisco. We are scaling quickly and looking for passionate people to protect the next million families! About the Role At Ethos, our Technical Program Managers operate within the Engineering organization and possess the technical knowledge to influence and drive cross-team projects and roadmaps. The ideal candidate will be an excellent communicator, comfortable in a flat, fast-moving organization, and eager to collaborate to solve difficult challenges. They will display high agility, allowing them to pivot as they lead the companys most pressing initiatives. To thrive in this role, we are looking for an individual who is highly organized and able to produce in high-pressure, time-sensitive scenarios. Duties and Responsibilities: Develop and manage end-to-end project plans and ensure on-time delivery. Partner closely with engineering and product leads to evolve Ethos product strategy and development. Provide hands-on program management during analysis, design, development, testing, implementation, and post-implementation phases. Perform the duties of a Scrum Master using agile methodologies and scrum practices. Provide day-to-day coordination for projects and tasks. Drive internal process improvements across teams and functions to ensure high-performance standards are met across the board. Assist teams with having a detailed understanding of agile and scrum frameworks. Participate in and facilitate roadmapping, sprint planning sessions, retrospectives, demos, and scrum of scrums. Help teams understand and balance dependencies between performance, efficiency, and product functionality. Map dependencies and relationships between projects and teams, coordinating efforts across organizations and verticals. Communicate status and the big picture to stakeholders and leadership. Work independently with minimal supervision. Qualifications and Skills: 8+ years of knowledge/work experience as a Technical Program Manager in a software development environment BA/BS degree or equivalent work experience. Experience developing, coaching, or managing teams. #LI-Hybrid #LI-DG1 Don t meet every single requirement? If you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

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8.0 - 10.0 years

12 - 13 Lacs

Mumbai

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Objective / Purpose NA About Us NA Roles & Responsibilities Customer service executive is responsible for handling outbound customer s - Complete and correct information to be provided to customers query to ensure complete customer satisfaction. - Ensure 100% call documentation - Excellent communication Skills (English & Hindi) - Excellent narration & convincing skills & should be comfortable with handling irate customers politely. . - Achieve operational and quality related set performance benchmarks. - Effective and appropriate probing and listening skills that support effective telephone communication. - Understanding of selecting the most appropriate way to communicate with different behavior types on the telephone - Maintain, develop and manage effective customer relationship by rapport building to promote new products/services. - Accurate information to be provided on every call along with 100% documentation. - Should be comfortable working on Excel/MS office and Internal Application. Educational Qualification Any Graduate Experience 8 to 10 Years Competencies Skills Experience in responding to e-mails & speaking to customers over calls, Knowledge of insurance process, Knowledge of insurance products Title: Deputy Manager - Fraud Control Unit

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3.0 - 6.0 years

5 - 8 Lacs

Mumbai

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Company: Marsh Description: Marsh is seeking candidates for the following position based in the Mumbai(Powai) office. Senior Analyst - Insurance services (Grade B2) What can you expect: Excellent exposure to complex & diverse insurance handling work. Opportunity to enhance insurance knowledge and understanding & build on client management skills. As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role. Within the first 30 days, we expect you to gain good understanding of the role and requirement that it entails. Within 60 days, attain competency & have a good understanding of process and systems & finally within 90 days be able to handle the work processing with limited support What is in it for you? Holidays (As Per the location - the final decision will depend on business requirements at that time) Shared Transport (Provided the address falls in accepted service zone) We will count on you to: We will count on you to: Process and self-Management: Contribute to achieve the Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and is in compliance at all times. Maintains performance standards. Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Completing all training related activities when assigned Cognizant of completing all assigned activities within the stipulated time Ensuring all production targets are met in training Ensuring all production targets are met in BAU (Post training) Ensuring all Quality targets are met in training Ensuring all quality targets are met in BAU (Post training) Communicate status of work, any issues with team managers and manager on time Schedule adherence is a must No unplanned leaves Ready to work in below shifts : 2:30 PM to 11:30 PM 6:30 PM to 03:30 AM Your hiring manager and HR will inform you the shift requirement for the team you are interviewing for. Compliance, Regulatory and Procedural Responsibilities Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues and the business interest of the company Appropriate usage of Marsh Specialitys systems to monitor, record and retain information Demonstrate clear understanding of regulatory requirements Proactively ensures compliance with regulatory and risks framework Adheres to policies, guidelines and operating procedures Keeps own knowledge and expertise up to date and relevant Identifies and evaluates risks appropriately. Recognises how own actions impact on compliance What you need to have: Prior years of work experience Graduate in any stream Fair understanding of Insurance Broking business and dynamics Good command over spoken and written English Superior comprehension and articulation skills Ability to prioritize and organise tasks, work within stiff timelines Eye for detail and innovative mindset Basic knowledge of MS Office Willingness to learn and adapt to changes What makes you stand out: Insurance certification from The Institutes, USA Post-Graduation/Certificate Courses in Insurance Any prior experience on any insurance process While the above are basic requirements mentioned, the role may not be limited to only these listed. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person

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1.0 - 6.0 years

3 - 5 Lacs

Pune

Work from Office

Responsibilities: * Handle international calls with professionalism * Meet KPIs related to call volume and resolution time * Process insurance claims via phone * Provide exceptional customer service through voice processing Office cab/shuttle Provident fund Health insurance

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0.0 - 6.0 years

1 - 3 Lacs

Mysuru

Work from Office

Responsibilities: * Sell insurance products * Manage client relationships * Process claims & policies * Provide advisory services * Market insurance solutions

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1.0 - 6.0 years

4 - 8 Lacs

Hyderabad, Bengaluru

Work from Office

TEAM LEADER OPERATIONS Must have Exp into Team Lead For International BPO in Banking Process (Mandate) NOTE - Must Have Worked into Banking Process CTC - 7.5LPA Loc- Hyderabad , Bangalore Qualification- Only Graduates Work from Office 5 days working/ 24*7 Shifts International Voice Process Require Excellent Communication Skills Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

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