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0.0 - 1.0 years
2 - 6 Lacs
mumbai suburban, navi mumbai, mumbai (all areas)
Work from Office
Job Description Location – Airoli, Rabale, Thane , Mumbai, Malad Expe: 0 (freshers) up to 2 years Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC Passed and Any Graduate Shift Timing : 24/7 shift Joining : Immediate joiner
Posted 1 month ago
0.0 - 1.0 years
2 - 4 Lacs
mumbai suburban, navi mumbai, mumbai (all areas)
Work from Office
Job Title: Customer Support Executive (Voice & Email Support) Immediate joiner Location: Airoli ,Malad, Thane, Rabale Exp : 0 (freshers) up to 2 years Salary : CTC 2.2 LPA to 6 LPA Qualification : HSC and Any Graduate Shift Timing : 24/7 Shift
Posted 1 month ago
3.0 - 7.0 years
3 - 5 Lacs
chennai
Work from Office
Key Responsibilities: Develop and deliver training modules on insurance products, processes, and compliance. Conduct onboarding sessions for new employees and refresher training for existing staff. Collaborate with process owners and subject matter experts to ensure training content is accurate and up to date. Monitor and evaluate training effectiveness through assessments, feedback, and performance metrics. Provide coaching and support to trainees to ensure successful process adoption. Stay updated on industry trends, regulatory changes, and best practices. Qualifications: Bachelors degree in business, Insurance, or related field. Minimum 3 years of experience in training within the insuran...
Posted 1 month ago
0.0 - 5.0 years
3 - 6 Lacs
bengaluru
Work from Office
Were Hiring – International Non-Voice Process & Project Coordinator 1. International Non-Voice Process – Telecom Eligibility: Graduate / Undergraduate (Freshers can apply) CTC: 3.2 LPA – 4 LPA Shift: US Shifts Roles & Responsibilities: Handle customer queries via non-voice channels (chat/email). Ensure adherence to SLA and maintain high customer satisfaction . Deliver accurate and timely support in a professional manner. 2. Project Coordinator – Media Firm CTC: Up to 6 LPA + 7,000 shift allowance Experience: Minimum 1 year in international voice process (mandatory) Roles & Responsibilities: Act as the primary point of contact for customers and internal stakeholders. Manage customer engagemen...
Posted 1 month ago
0.0 - 1.0 years
2 - 4 Lacs
mumbai, navi mumbai, mumbai (all areas)
Work from Office
Work Location – Airoli, Rabale, Thane , Mumbai Suburbs, Malad Experience : 0 (freshers) up to 2 years Salary : CTC 2.2 LPA to 6 LPA (In hand 16 K PM to 50 K PM) Qualification : HSC Passed and Graduate Shift Timing :24/7 Joining : Immediate Joiner
Posted 1 month ago
0.0 - 1.0 years
2 - 5 Lacs
mumbai suburban, navi mumbai, mumbai (all areas)
Work from Office
Work Location – Airoli, Rabale, Thane , Mumbai Suburbs,Malad Experience : 0 (freshers) up to 2 years Salary : CTC 2.2 LPA to 6 LPA (In hand 16 K PM to 50 K PM) Qualification : HSC Passed and Graduate Shift Timing : 24/7 Joining : Immediate Joiner
Posted 1 month ago
0.0 - 3.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Customer Service Executive in the Insurance Process (Life and Pension Insurance) at HCL Tech, you will be responsible for resolving customer queries while adhering to client and business guidelines. Your primary role will involve serving as a point of contact for customers, specifically handling inbound calls from UK/US customers. To excel in this role, you should possess excellent communication skills, both verbal and written, along with a professional telephone etiquette. Moreover, you must be helpful, empathetic, and enthusiastic about providing exceptional customer service. Previous experience in UK/US inbound calling, preferably in the Banking domain, will be an added advantage. Yo...
Posted 2 months ago
15.0 - 19.0 years
0 Lacs
chennai, tamil nadu
On-site
As a General Manager in the Insurance Business Services (Business Process Outsourcing Division) department located in Chennai, India, you will be responsible for overseeing service delivery both onshore and offshore. Your initial focus will be on managing offshore operational resources in Chennai and Lucknow, with the goal of improving Turnaround time, Active time, and Customer Satisfaction. You will drive the increase of work offshore and implement RPA and other automation technologies to enhance operational efficiency. Collaborating with the Operations team, Customer, IT delivery Team, Development team, and Infra teams, you will work towards delivering customer innovation by introducing ne...
Posted 2 months ago
1.0 - 5.0 years
5 - 6 Lacs
delhi, india
On-site
We are seeking a PS Analyst to join our team. The ideal candidate will have a background in commerce or finance and experience in customer interactions. This role requires excellent communication skills and a strong understanding of financial products. Roles & Responsibilities Engage in customer-based interactions , both orally and in writing. Interact with financial advisors to provide support and information. Handle inquiries and provide assistance related to various financial products such as mutual funds, insurance, and retirement services. Ensure all communications are clear, professional, and accurate. Required Candidate Profile Qualification: B.Com, M.Com, BBA, and MBA Finance candida...
Posted 2 months ago
1.0 - 5.0 years
5 - 6 Lacs
gurgaon, haryana, india
On-site
We are seeking a PS Analyst to join our team. The ideal candidate will have a background in commerce or finance and experience in customer interactions. This role requires excellent communication skills and a strong understanding of financial products. Roles & Responsibilities Engage in customer-based interactions , both orally and in writing. Interact with financial advisors to provide support and information. Handle inquiries and provide assistance related to various financial products such as mutual funds, insurance, and retirement services. Ensure all communications are clear, professional, and accurate. Required Candidate Profile Qualification: B.Com, M.Com, BBA, and MBA Finance candida...
Posted 2 months ago
0.0 - 4.0 years
4 - 8 Lacs
thane, maharashtra, india
On-site
Role & Responsibilities: Perform day-to-day job duties as assigned (Details to be discussed during interview) Communicate effectively in Marathi, Hindi, and basic English Work in a fixed day shift environment Eligibility Criteria: Minimum Qualification: 12th Pass Freshers & Experienced candidates are welcome Basic computer knowledge is a must Immediate joiners preferred Perks & Benefits: Fixed day shift PF + ESIC & other employee benefits Incentives based on performance
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
Job Description: As a Pricing General at our company, you will play a crucial role in pricing for commercial insurance risks, particularly in the property line of business. Your responsibilities will involve utilizing your knowledge of mathematics, probability, statistics, and Commercial Insurance business to develop innovative pricing methodologies. You will be expected to work on pricing modelling using Exposure and Experience rating methodologies, with a strong emphasis on tools like EMBLEM and RADAR. Additionally, you will be involved in building pricing tools/raters on Excel, as well as conducting Frequency, Severity modelling, and Loss cost modelling. To excel in this role, you must ha...
Posted 2 months ago
0.0 - 5.0 years
3 - 6 Lacs
Pune, Maharashtra, India
On-site
Spes Manning Solutions is actively seeking dedicated and detail-oriented individuals to join our team as a Healthcare Claims Associate for our US Healthcare Insurance Process . This is a great opportunity to work in a critical and highly-regulated industry, helping customers navigate the complexities of their health insurance. You will be responsible for a variety of tasks, from processing claims to providing direct support to members and providers. Key Responsibilities Process health insurance claims and ensure full compliance with federal and state regulations, such as HIPAA and the ACA . Provide support to members regarding policy coverage, billing issues, and provider networks. Coordinat...
Posted 3 months ago
8.0 - 12.0 years
10 - 16 Lacs
Pune, Maharashtra, India
On-site
Spes Manning Solutions is seeking an experienced and dynamic Senior Manager to lead a team in the US Property & Casualty (P&C) - Underwriting domain. This is a crucial leadership position for a professional with a strong background in P&C underwriting and a proven track record of managing and mentoring teams. You will be responsible for overseeing a team of Assistant Managers, ensuring high performance and operational excellence. Key Responsibilities Lead and manage a team of up to 10 Assistant Managers. Oversee and ensure the quality of P&C underwriting processes for US clients. Mentor and guide team members to achieve performance targets and professional growth. Collaborate with stakeholde...
Posted 3 months ago
0.0 - 1.0 years
2 - 5 Lacs
Mumbai
Work from Office
Airline ticketing / Railway inquiry / Hotel Booking (Voice Process) -Excellent English communication -HSC/Graduate -Fresher/Experienced -CTC up to 40000 PM -Shift 24/7 any 9 hrs ( one way transport) weekly 2 off Contact : recruiter1@rankskills.in
Posted 3 months ago
0.0 - 1.0 years
2 - 4 Lacs
Thane
Work from Office
-Lead generation stock market /banking customer(Voice) -Social media marketing(Blended) -English communication -HSC / Graduate -Fresher / Experienced -CTC up to 32000 PM -Shift : 7am - 12 am any 9 hrs ( Drop facility for night shift) weekly 1 off
Posted 3 months ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
You are invited to apply for the position of Team Leader LBO (Insurance Process) at our company located in Noida, Sector 2. In this role, you will be responsible for leading a team involved in handling complex insurance or BPO processes. We are specifically seeking individuals with a minimum of 2 years of experience as a Team Leader, with prior experience in Property and Casualty (P&C) insurance or other complex international BPO/KPO processes. Your primary responsibilities will include leading and managing your team, driving performance through coaching and structured reviews, ensuring process compliance, quality, and client satisfaction, as well as supporting escalations, reporting, and co...
Posted 3 months ago
4.0 - 6.0 years
2 - 4 Lacs
Chennai
Work from Office
Job Summary: We are looking for a dedicated and experienced Lead Specialist - Quality to oversee and drive quality assurance activities for the CAMSRep non-voice process in the insurance domain. Key Responsibilities: Lead the quality assurance function for the CAMSRep non-voice process, ensuring adherence to defined quality standards and SLAs. Conduct regular quality audits, evaluations, and provide constructive feedback to improve process efficiency and accuracy. Analyze quality data, identify trends, and recommend corrective actions to reduce errors and improve customer experience. Collaborate with operations, training, and process teams to drive continuous process improvements. Prepare an...
Posted 3 months ago
1.0 - 3.0 years
1 - 3 Lacs
Kolkata, West Bengal, India
On-site
Job description Handling &Vetting of Non Motor & Motor Claim Files of all LOB including Examining, Inquiring, Investigating, Verifying Checking upon the Preparation of claim MIS discussion with Surveyor and Insurer for settlement of claim within fixed TAT. Education UG: B.Tech/B.E. in Any Specialization
Posted 3 months ago
4.0 - 9.0 years
5 - 10 Lacs
Delhi, India
On-site
We are actively seeking a highly skilled and meticulous DM/Manager - Policy Issuance to join our client's team through Acme Services . This pivotal role is responsible for overseeing the end-to-end policy issuance operations, ensuring seamless system functionality, and managing the implementation of new products and regulatory changes. The ideal candidate will possess strong capabilities in Business Requirement Writing (BRD) , UAT management, and have an excellent understanding of insurance terminology and regulations, all while demonstrating strong communication and multi-tasking skills. Key Responsibilities Operations Management : Oversee and manage the workflow system/policy login system ...
Posted 3 months ago
1.0 - 6.0 years
3 - 5 Lacs
Pune
Work from Office
Hiring for International Voice Process (Insurance) Grad/Undergrad with 1 yr intl. voice exp Mon-Fri | Sat-Sun fixed off Both-side cab provided Salary up to 5.5 LPA Apply now for a stable role with great perks Join a dynamic team and grow your career
Posted 3 months ago
6.0 - 9.0 years
5 - 10 Lacs
Chennai
Work from Office
Job Summary: Manage day-to-day call center operations to meet client targets, ensure high process quality, prevent revenue leakage, and maintain team attendance and productivity. Key Responsibilities: Achieve 100% client target fulfilment and meet all service TATs. Share reports and call records daily; ensure timely data purging. Maintain process quality at 95%+ Ensure 100% accurate updating of call dispositions. Monitor and meet connectivity targets. Prevent revenue leakage and raise monthly invoices within TAT. Manage attrition and minimize unplanned leaves. Qualifications: Bachelors degree or equivalent. 5+ years in call center or customer service operations preferably from insurance doma...
Posted 3 months ago
3.0 - 8.0 years
3 - 7 Lacs
Noida
Hybrid
Job Responsibilities Scrutinizing dental claim documents & settlements Process claims as per the set healthcare guidelines Follow HIPAA guidelines Accurate processing of Dental claims and meeting productivity targets Good understanding of Claims adjudication fundamentals Good understanding of ICT & CPT Codes Knowledge of policy concepts like Deductible, coinsurance, copay, out of pocket Able to learn, adapt, implement process guideline into practice, work as a natural team-player in the process Handle escalations Need to ensure quality and productivity targets are met Ensure compliance with internal policies and procedures, external regulations and information Technical Skills/other skills C...
Posted 4 months ago
1.0 - 6.0 years
1 - 6 Lacs
Bengaluru, Karnataka, India
On-site
Requirements: Minimum 1 year of BPO experience (international voice mandatory) Strong command over English (both verbal and written) Comfortable with rotational shifts Immediate joiners highly preferred Job Responsibilities: Handle inbound and outbound calls related to UK-based insurance queries Assist customers with policy details, renewals, claims, payments, and endorsements Verify customer information and update policy records accurately Educate customers about insurance terms, benefits, and processes Provide first-call resolution and reduce repeat call volumes Document customer interactions, transactions, and feedback properly in CRM tools Maintain confidentiality of customer data and ad...
Posted 4 months ago
6.0 - 8.0 years
5 - 6 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Candidates who want to apply for the role can share their CV's to Email: saumyasirothiya@aesl.in Share your Cv's through whatsapp: 9625972018 Job Title: Quality Analyst Desired Work Experience: - 6-7 Years as a Quality Analyst Educational Qualification: Graduate and Above. Woking Days: 6 Days; Rotational Day Shifts and Rotational Off Work Location: Mayapuri, Delhi Role & responsibilities Implement and ensure Call Quality Audit. Implement relevant measures to achieve desired level of Customer Satisfaction. Monitor Call Quality & Analyze training gaps required for Customer Satisfaction. To ensure that our call center agents are interacting with customers in accordance with company's set guidel...
Posted 4 months ago
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