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0.0 - 5.0 years
3 - 6 Lacs
mumbai, maharashtra, india
On-site
Key Responsibilities: Provide ongoing support to partners in the Life and Health Insurance vertical. Act as the primary point of contact for partner inquiries and issues. Assist partners with product-related queries, policy issuance, claims processing, and other operational matters. Help partners understand and navigate insurance portals, ensuring they are equipped to utilize all available tools effectively. Coordinate with internal teams to resolve partner concerns in a timely and efficient manner. Support partner onboarding processes and ensure partners are fully trained on insurance products and systems. Monitor and track partner performance, ensuring adherence to company standards and business goals. Organize and deliver training sessions to keep partners up to date with product knowledge and industry regulations. Assist in resolving escalated partner issues and provide solutions to ensure smooth business operations. Ensure the seamless flow of communication between partners and the company.
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
You are invited to apply for the position of Patient Caller! We are looking for individuals who possess 2-4 years of experience along with exceptional communication skills. As a Patient Caller, your responsibilities will include making calls to gather patient demographics and insurance details. You will be required to confirm eligibility and benefits to ascertain insurance coverage before patient appointments. Furthermore, identifying and securing essential authorizations, handling email intake to ensure completion and upload of patient consent forms to the EHR, and requesting referrals or authorizations from PCPs or insurance companies via phone, website, or fax will be part of your daily tasks. Familiarity with billing software and insurance portals such as Availity, UHC, etc., to submit claims will also be crucial in this role. Additional Details: - Location: Mandaveli - Shift Timing: 6:30 pm - 3:30 am - Job Types: Full-time, Permanent As part of our team, you can enjoy benefits such as paid sick time, paid time off, fixed shift schedule from Monday to Friday, working on the night shift in the US time zone, and a yearly bonus. The work location is in-person, providing an opportunity for you to contribute effectively in a collaborative environment.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
You are required to have 1-2 years of experience in US healthcare RCM to fill the role of a Spravato/Mental Health Biller & Caller. Your main responsibilities will include processing and submitting Spravato/Mental Health claims, verifying insurance eligibility, obtaining prior authorizations, following up on denied/rejected claims, and resolving outstanding AR. It is essential to possess strong communication skills as you will be interacting with insurance companies, providers, and patients to ensure timely reimbursement. Your skills should include experience in medical billing & coding (CPT, HCPCS, ICD-10), a solid understanding of denial management & claim follow-up, familiarity with insurance portals, EHRs & clearinghouses, as well as excellent communication & analytical abilities. If you join us, you can expect a competitive salary & incentives, the opportunity to work with global clients, and growth prospects in US healthcare RCM. If you are interested in this position, you can apply now or contact us for more details at hr@finnastra.com.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
You are in search of a Spravato/Mental Health Biller & Caller with 1-2 years of experience in US healthcare RCM. In this role, you will be responsible for billing, claims processing, denial management, and AR follow-ups specifically for Spravato (Esketamine) & Mental Health services. It is essential to possess strong communication skills to effectively engage with insurance companies, providers, and patients to ensure timely reimbursement. Your primary responsibilities will include processing and submitting Spravato/Mental Health claims, verifying insurance eligibility, obtaining prior authorizations, following up on denied/rejected claims, and resolving outstanding AR. A crucial aspect of this role will be to have a comprehensive understanding of medical billing & coding (CPT, HCPCS, ICD-10), a strong knowledge of denial management & claim follow-up, familiarity with insurance portals, EHRs & clearinghouses, as well as excellent communication & analytical skills. Joining our team comes with the promise of a competitive salary & incentives, the opportunity to work with global clients, and growth prospects in the realm of US healthcare RCM. If you are eager to be a part of our dynamic team, do not hesitate to apply now or reach out for more details at hr@finnastra.coom.,
Posted 2 months ago
1.0 - 4.0 years
1 - 3 Lacs
chandigarh, new delhi, borivali,andheri
Work from Office
Job Title: Backend Sales Support Location: Borivali, Andheri, Delhi, Chandigarh Gender Preference: Female Candidates Only About the Role We are looking for a Backend Sales Support Executive with hands-on experience in Motor & Life Insurance and Partner/Agent Activation. This role will focus on managing insurance portals, supporting the sales process, and coordinating effectively with partners to drive business growth. Key Responsibilities Manage and update insurance portals and systems. Support sales operations for motor & life insurance products. Handle partner/agent onboarding and activation processes. Coordinate with internal teams and partners to ensure smooth operations. Maintain accurate records and follow-up for timely closures. Requirements In-depth knowledge of motor & life insurance products. Proficiency in using insurance portals and related software. Experience in partner onboarding and activation. Strong communication, coordination, and multitasking skills. How to Apply Interested candidates can send their resumes to hr1@probusinsurance.com or contact +91 98925 29780 .
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