4.0 - 9.0 years

3 - 12 Lacs

bengaluru, karnataka, india

On-site

About the Role: At Loop, we re fundamentally rethinking healthcare to empower people to live longer, healthier lives. Our design team is looking for a Senior UX Researcher to help shape the future of care and insurance products at Loop. What You Will Be Doing: Conduct user studies using a variety of methods interviews, participatory design, digital ethnography, service safaris, etc. Facilitate rapidly iterative prototype testing, focusing both on usefulness and usability Capture and share findings and insights in the form of rich artefacts journey maps, experience maps, personas, stories, scenarios, etc. Create a shared understanding of the people we re serving by facilitating workshops with...

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Operations Manager Loop Health

4.0 - 6.0 years

3 - 12 Lacs

pune, maharashtra, india

On-site

Key Responsibilities: Build and maintain strong relationships with partner insurers and TPAs Act as the primary point of contact for insurers regarding endorsements and operational queries. Ensure timely processing of endorsements and track pending cases to closure. Collaborate with internal teams to provide insurers with all necessary documentation and information. Monitor key performance metrics for endorsements (e.g., turnaround times, error rates). Propose and implement process improvements to enhance efficiency. Lead a small team of Insurer relationship Managers and managing their workflow Provide regular updates to leadership on endorsement status and insurer performance. Prepare and s...

Posted 1 month ago

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