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15.0 - 20.0 years
20 - 25 Lacs
Jaipur
Work from Office
Insurance Associate(Specialist) Position Title: Sr Associate Reports to (Responsibility Level): Assistant Manager Supervises: NA Location: Jaipur Global Grade: GG 8 Complexity: PID/s Load Mapping: To contribute to the proactive management of claims administered by MetLife, providing reassurance to customers through service excellence and accuracy of work, whilst developing and maintaining strong relationships with internal and external customers. Fast Track claims assessment: Responsible for the claim assessment, decision making and customer communication within agreed controls on fast-track claims. Ensure that work is completed to required quality standards within agreed timelines. Ensure t...
Posted 1 month ago
15.0 - 20.0 years
20 - 25 Lacs
Jaipur
Work from Office
Insurance Associate Position Title: Sr Associate Reports to (Responsibility Level): Assistant Manager Supervises: NA Location: Jaipur Global Grade: GG 8 Complexity: PID/s Load Mapping: Working within the Customer Service team supporting our Individual Protection business line, this role is responsible for delivering an exceptional customer service and is the first point of contact for our existing customers and advisers regarding claims queries and admin. The role consists of completing claims administration tasks following a customer, advisor, or internal request. This includes but not limited to, issuing, and reviewing claim forms, registering new claims, and setting reserves, manage claim...
Posted 1 month ago
6.0 - 11.0 years
8 - 13 Lacs
Bengaluru
Work from Office
JD for Business Analyst. Role name: Business Analyst Role Description: 1) Preferable- Some experience in Data Migration2) Insurance domain related certifications3) Exp in Acturial and PowerBI is plus Competencies: Business Analysis, ORACLE SQL Experience (Years): 8-10 Essential Skills: Minimum 6 years of Business Analysis with data analysis experience, SQL Desirable Skills: Should have on requirement analysis, Design and requirements gathering with regular interaction with customers.Should be good in SQL to analyze various Databases, Data sources and come up with Data ModelsShould be able to do data mapping based on data analysis.Should be able to discuss in depth with business and technical...
Posted 2 months ago
0.0 - 4.0 years
4 Lacs
Noida
Work from Office
Retrieval of Sold_Case doc from WorkDesk/BIZFLOW Review UW Notes in WorkDesk/Bizflow (Notes Tab) Retrieve Process Checklist from SM Knowledge Center (Online Module) If PPO Dental, order Dental Cards via Quadient (web-based) Update Group Information and Class Structure in Structure Portlet & SoldCase Review all submission documents/tabs for missing information Review all downstream applications for accuracy Send emails via email templates Generate MetLife group insurance policies/certificates Process First Bill audit and reconcile billing system if required Initiate MetLink access Complete New Business case in WorkDesk/Bizflow
Posted 2 months ago
15.0 - 20.0 years
20 - 25 Lacs
Jaipur
Work from Office
Insurance Associate Position Title: Associate Reports to (Responsibility Level): Assistant Manager Supervises: NA Location: Jaipur Global Grade: GG 8 Complexity: PID/s Load Mapping: Working within the Employee Benefits team in the Operations function, the role is responsible for managing broker and customer relationships, supporting the onboarding, and administering of a portfolio of Group Life Assurance and Group Income Protection. The role consists of completing administration tasks to the highest level of technical capability following a customer, broker, or internal request. This means handling all levels of technical enquiries including but not limited to, scheme details updates, accoun...
Posted 3 months ago
0.0 - 6.0 years
4 Lacs
Noida
Work from Office
Proactively manage all applications by engaging regularly with underwriters, advisers & adviser support staff Deliver and demonstrate exceptional customer service skills when engaging with internal / external stakeholders Apply a keen understanding of MetLife s products, relevant legislation & underwriting considerations in undertaking administrative and adviser service activities Prompt & efficient communication with Internal/External customers/advisors with appropriate documentation Complete all underwriting administration support transactions in an effective manner and within agreed service levels Seek out innovative and creative ways to improve MetLife s process and procedures. Other dut...
Posted 3 months ago
0.0 - 6.0 years
2 - 8 Lacs
Noida
Work from Office
Responsible to create structure setup and maintenance. Required to setup specification in application as per the instruction Responsible to provide timely status to customer Responsible to provide query support to customer issues Responsible to respond to customer inquires Responsible to do implementation of group into the system Demonstrated flexibility as per process requirement Basic knowledge of MS Excel (copy, paste, filter) Proficient in e-mail management
Posted 3 months ago
2.0 - 7.0 years
4 - 9 Lacs
Gurugram
Work from Office
Analyst, Sr Analyst, Claims As a Claims Analyst, you ll perform various functions which primarily involve analyzing, advising, and managing claims for various lines of business The emphasis of your job is on reviewing claims filed by policyholders for completeness and accuracy, as well as establishing that the damages are covered by their policies It also entails maintaining updated records and preparing required documentation What you ll be doing What will your essential responsibilities include? Make sure the eligibility for claims is reasonable and correct by analyzing claims and supporting documentation Adjudicate claims activities like setting up new claims, making payments, refunds, up...
Posted 3 months ago
0.0 - 6.0 years
4 Lacs
Noida
Work from Office
Analyze, validate and process transactions as per Desktop procedures (L3 & L4) Analyze and research all discrepancies. Research & Investigate and resolve outstanding items Determine eligibility and applicable plan provisions while meeting timeliness goals Clear and accurate written and verbal communication (Scripted and Templatized) with employee, employer & stateside resources by email Establish action plans for each file to bring claims to resolution Utilize internal and external specialty resources to maximize impact on each claim file Utilize Intellis and ACS (SIR) to update and maintain accurate data record Use PC programs to increase productivity and performance Ensure that the assigne...
Posted 3 months ago
0.0 - 6.0 years
2 - 8 Lacs
Noida
Work from Office
Retrieval of Sold_Case doc from WorkDesk/BIZFLOW. Review UW Notes in WorkDesk/Bizflow (Notes Tab). Retrieve Process Checklist from SM Knowledge Center (Online Module). If PPO Dental, order Dental Cards via Quadient (web-based) Update Group Information and Class Structure in Structure Portlet & SoldCase. Review all submission documents/tabs for missing information. Review all downstream applications for accuracy. Send emails via email templates. Generate MetLife group insurance policies/certificates. Process First Bill audit and reconcile billing system if required Initiate MetLink access Complete New Business case in WorkDesk/Bizflow.
Posted 3 months ago
0.0 - 6.0 years
2 - 8 Lacs
Noida
Work from Office
Responsible to create structure setup and maintenance. Required to setup specification in application as per the instruction Responsible to provide timely status to customer Responsible to provide query support to customer issues Responsible to respond to customer inquires Responsible to do implementation of group into the system
Posted 3 months ago
2.0 - 3.0 years
4 - 5 Lacs
Jaipur
Work from Office
PID/s Load Mapping: To contribute to the proactive management of claims administered by MetLife, providing reassurance to customers through service excellence and accuracy of work, whilst developing and maintaining strong relationships with internal and external customers. Fast Track claims assessment: Responsible for the claim assessment, decision making and customer communication within agreed controls on fast-track claims. Ensure that work is completed to required quality standards within agreed timelines. Ensure that claims not meeting fast track criteria are identified and triaged appropriately. This role requires the ability to make claim liability decisions within the agreed controls....
Posted 3 months ago
0.0 - 5.0 years
2 - 7 Lacs
Noida
Work from Office
The Team You Will Join New Business Rate Generation associates are responsible for: Data scrubbing & analysis - Review, interpret & extract information Review plan design, RFP summary, Benefits summary & underwriting guidelines Co-ordinate with onshore SMEs, obtain information and verify Rate requirements Populate information in relevant systems Run manual rate calculations Perform basic risk assessment Rate generation for Any other essential function that may occur from time to time as directed by the Supervisors & MetLife US underwriters & consultants
Posted 3 months ago
1 - 3 years
3 - 5 Lacs
Noida
Work from Office
The incumbent will be required to be a part of Remittance Operations function., responsible for processing various types of transactions in the assigned process and assist process FLM to maintain process health and SLAs. Process billing and remit related requests for various MetLife products across Small, Regional and National markets Follow up with required stakeholders for additional/ missing information or any other relevant task that is important for drawing closure on a case Ensure that the allocated inventory/ tasks are completed within recommended timelines and accuracy thresholds Build excellent business relationship with customer groups, peers and seniors Able to work as a natural t...
Posted 4 months ago
- 2 years
2 - 4 Lacs
Noida
Work from Office
Process billing and remit requests for various MetLife products across Small, Regional and National markets Follow up with required stakeholders for additional/missing information or any other relevant task that is important for drawing closure on a case Ensure that the allocated inventory/task is completed within recommended timelines and accuracy thresholds Build excellent business relationship with customer groups, peers and seniors Able to work as a natural team-player in the business functions Maintain cordial communication with internal and external stakeholder with regards to process and issue resolution Provide inputs on process and system to the team members Responds promptly and ca...
Posted 4 months ago
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