Face-to-face and/or remote sales to new or existing customers. Assessing customer needs and suggesting appropriate products, services and/or solutions of High voltage business which includes circuit breaker, instrument transformers & digital solutions etc. Sales targetsDefines and proposes sales targets and growth plan for the territory/geographies and ensures their achievement with a structured follow up process. Evaluating, measuring, and managing the product offers like spares, services, overhauling, retrofitting and bay extension etc. Incumbents in this specialization may also provide customer service and support in the form of information on product/price and resolution to issues related to billing, shipping, delivery, complaints on product performance etc. Works independently with general supervision to achieve desired results. Pro-Active IB connectfor Service opportunities and sustained business growth. Also look for bundling of services to ensure service volume. Volume and profitSells services to customers, focusing on volume, mix and profitability targets for assigned Business Units. evaluating, measuring, and managing offers and sell of the product/ solutions like spares, services, overhauling, retrofitting, bay extension and new technologies including digital service offerings. Creates added valuefor the customer and HAPG by ensuring a coordinated sales approach (e.g., frame agreements). Communicates details in accordance with PGHV offering and strategy. MarketingCoordinates the use of internal or external resources (e.g., technical, advertising, and marketing) in order to provide value added services to customers.Arranging technical seminars, presentations for Industries, Utilities for identified products and services. Market activityMonitors competitors activity with each account and ensures that appropriate response strategies are formulated and implemented. Service Account strategiesParticipates in the development of Service Sales strategies for accounts by providing the customer s current business and long-term plans. Customer relationsEstablishes and develops account relationships based on a defined strategy. Acts as focal point for problem resolution and monitors customer claims. Plans, facilitates, and conducts customer. Safety, Quality and Integrityto be followed strictly Reporting leads, opportunities in necessary tools like SFDC and updating MIS continuously. Customer knowledgeDevelops, maintains, and shares detailed knowledge of the customer s business strategy, purchasing behavior, organization, decision-makers, customer business drivers, economic trends, and competition.Customer on time issue resolution and thereby improving customer satisfaction & loyalty. May influence others within the job area through explanation of facts, policies and practices. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background We are looking for someone with a university Diploma/ degree in electrical/electronic engineering . combined with a minimum of 8 years experience having knowledge ofHigh Voltage Switchgear products. Proficiency in both spoken & written English language is required.
