Core Responsibilities: Underwriting, Fraud Investigations, Risk & Compliance Checks Perform credit analysis and underwriting activities Evaluate financial position and credit worthiness, for prospective and existing commercial/merchant/portfolio accounts Investigate patterns and indicators that emerge which increases the risk exposure ofInstamojo Create a profile that includes a list of many different areas in which fraud may occur and the types of fraud that are possible in this area This could really be sort of a top-down approach in terms of where fraud is likely to occur Quantify the risk of fraud and the overall exposure to the organization Deal with the high priorities by monitoring them on an on-going basis Do some ad-hoc testing to look for indicators of fraud in these areas and based on this analysis, establish a good risk-assessment and prioritize "/>
Responsibilities: Manage and grow key accounts Qualitative engagement with merchants Identifying business requirements and providing solutions Action planning for the GMV impact Analyze the performance of the account Constantly liaise with other teams like Tech, Product, and Analytics to work on merchant feedback and new features Upsell the existing product offerings Generate reports and provide insights on the reports Requirements: Excellent verbal and written communication Should have analytical skills and problem-solving skills Has worked as an account manager beforeKey"/>
As a Community and Social Media Manager, your primary responsibility is tomanage and grow a company' s social media presence and online community Your job description may include the following tasks:1 Develop and execute a social media strategy to increase brandawareness, engagement, and lead generation across various social mediaplatforms such as Facebook, Twitter, Instagram, LinkedIn, and others 2 Monitor social media accounts, respond to comments, messages, andreviews in a timely and professional manner while maintaining the brand' s voiceand image 3 Create and curate high-quality, engaging content such as blog posts,images, videos, and infographics that resonate with the target audience and alignwith the brand' s values and goals 4 Collaborate with other departments to ensure consistent messaging,branding, and content across all marketing channels, including social media,email, and website 5 Stay up to date with the latest social media trends, tools, and bestpractices, and incorporate them into the company' s social media strategy 6 Manage and grow the company' s online community by fosteringengagement, building relationships, and providing exceptional customer service 7 Measure and analyze the performance of social media campaigns andcommunity engagement initiatives using analytics tools such as Google Analyticsand make data-driven recommendations for improvement 8 Monitor and report on competitors' social media activities and provideinsights and recommendations to help the company stay ahead of thecompetition 9 Collaborate with influencers and brand ambassadors to leverage theirreach and enhance the brand' s visibility 10 Act as the company' s spokesperson on social media, represent the brandprofessionally and ethically, and respond to crises and negative feedbackpromptly and appropriately To succeed as a Community and Social Media Manager, you should haveexcellent communication and writing skills, be creative, analytical, and strategic,and have a strong understanding of social media marketing, content marketing,and online community management A degree in marketing, communications, ora related field, as well as experience in social media management andcommunity management, are often preferred "/>
As an SEO Content Writer, your primary responsibility is to create high-quality,engaging content that is optimized for search engines and aligned with thebrand' s marketing goals Your job description may include the following tasks:1 Conduct keyword research to identify relevant keywords and phrases thatthe target audience is searching for and incorporate them into the content in anatural and strategic manner 2 Write original, compelling, and informative content such as blog posts,articles, product descriptions, web copy, and social media posts that align withthe brand' s voice, values, and goals 3 Use SEO best practices such as title tags, meta descriptions, headings,and internal and external links to optimize the content for search engines andimprove its ranking on search engine results pages (SERPs) 4 Collaborate with other departments such as marketing, product, anddesign to ensure that the content meets the brand' s marketing objectives, isvisually appealing, and provides value to the target audience 5 Stay up-to-date with the latest SEO trends, tools, and algorithms, andincorporate them into the content strategy to enhance the brand' s visibility andonline presence 6 Use analytics tools such as Google Analytics to measure and analyze theperformance of the content and make data-driven recommendations forimprovement 7 Edit and proofread the content to ensure that it is error-free, grammaticallycorrect, and adheres to the brand' s tone and style guidelines 8 Collaborate with other content creators, such as graphic designers, videoproducers, and social media managers, to ensure that the content is cohesiveand consistent across all marketing channels 9 Participate in brainstorming sessions and content planning meetings togenerate new ideas and contribute to the content strategy To succeed as an SEO Content Writer, you should have excellent writing skills,be creative, analytical, and strategic, and have a strong understanding of SEObest practices and content marketing A degree in English, journalism, marketing,or a related field, as well as experience in SEO content writing and copywriting,are often preferred "/>
Expected to engage to win qualified leads and pitch to sell the e-commerce platform solutions to acquire merchants Upselling to the acquired merchants is also expected for contributing to revenue aims Candidates must have strong proficiency in using mailers, and sales CRM, and be comfortable interacting via virtual modes like e-mail, chats, and video calls Responsibilities: Sales experience in a technology/SaaS environment E-commerce solution sales experience is preferred Consultative and solution-oriented mindset Understanding the customers pain points and requirements and matching the companys products and services to them A passion for talking to people, curiosity to assess their unique business needs, and a drive to help them grow Identify new sales opportunities through lead generation Execute planned sales activities and develop a target list of potential new customers Resolve complaints by coordinating with the respective internal team Achieve monthly & quarterly performance goals Conduct effective online demos with prospects Manage customer queries on calls & email We have a proven track record of success and excellence Requirements: Effective communication skills, both spoken and written, coupled with good listening and a positive and energetic phone presence Ability to make focused efforts to close deals The candidate should be strategy-driven with a research-based approach Sales development experience, preferably in a Startup or SaaS industry Savvy with CRM tools Proficient with corporate productivity and web presentation tools Ability to multitask, prioritize and manage time effectively Skilled in sales methodologies "/>
As an Underwriter specializing in Fraud Investigations, Risk & Compliance Checks, your primary responsibility involves conducting credit analysis and underwriting activities. Your role will entail evaluating the financial position and credit worthiness of both prospective and existing commercial/merchant/portfolio accounts. By investigating patterns and indicators that may increase Instamojo's risk exposure, you will be able to create profiles that outline possible types of fraud in different areas. Utilizing a top-down approach, you will identify areas where fraud is likely to occur and quantify the associated risks, thus helping the organization manage its overall exposure effectively. In addition, you will be required to monitor high priority areas on a continuous basis, conducting ad-hoc testing to identify potential fraud indicators. By establishing a robust risk-assessment framework based on your analysis, you will play a crucial role in prioritizing risk mitigation efforts and safeguarding Instamojo against fraudulent activities.,