Senior Specialist, Product Development Mastercard

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a Senior Specialist in Product Development at Mastercard, your role includes: - Supporting and optimizing customer onboarding procedures - Engaging Customer Implementation team to track all customer implementations - Partnering with Global Customer Care, Customer Technical Services, and Business Operations teams to build and monitor Product performance reports and dashboards for driving ongoing Product enhancements - Acting as third-level support, and assisting in customer escalations in partnership with Engineering teams - Collaborating regularly with cross-functional teams to support the delivery of new market setups - Supporting operational communications to stakeholders - Monitoring a...

Posted 1 month ago

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Senior Specialist, Product Development Mastercard

4.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

As a Senior Specialist in Product Development at Mastercard, you will play a crucial role in supporting and optimizing customer onboarding procedures. Your responsibilities will include engaging with the Customer Implementation team to track all customer implementations and partnering with various teams such as Global Customer Care, Customer Technical Services, and Business Operations to build and monitor Product performance reports and dashboards. Your insights will drive ongoing Product enhancements and you will act as third-level support, handling customer escalations in partnership with Engineering teams. Collaboration with cross-functional teams will be a key aspect of your role as you ...

Posted 3 months ago

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