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15 Installing Software Jobs

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2.0 - 6.0 years

0 Lacs

bangalore, karnataka

On-site

As an experienced IT Support Specialist with 2-4 years of experience, you will be responsible for the following key tasks: - Troubleshooting desktops, laptops, printers, and local networking devices. - Installing new software and ensuring timely updates. - Configuring and installing local network printers, including coordination with vendors when necessary. - Deploying new desktop and laptop systems. - Collaborating with hiring managers to procure hardware/software for new employees and setting up workstations promptly. - Conducting remote desktop troubleshooting for end-users and maintaining documentation tickets within SLA. - Providing approved hardware/software to users, assisting in asset tag control, and managing inventory. - Supporting daily technical activities for desktop, data, and server management. - Customizing desktop applications to align with user requirements. - Following up with clients to verify system functionality. - Demonstrating expertise in firewalls, Internet VPNs, remote implementation, troubleshooting, and problem resolution. - Installing, configuring, and troubleshooting operating systems, applications, drivers, and necessary updates. - Addressing user tickets related to hardware, software, and networking issues and ensuring prompt resolution within the provided SLA. Additionally, the job is based in Bangalore/Pune.,

Posted 3 days ago

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

As an expert in repairing computers, monitors, printers, scanners, and other components, you will be responsible for troubleshooting computer systems, addressing hard drive crashes, resolving malfunctioning software issues, and installing required software. At FixMyGadgets, your skills in diagnosing and repairing various technology components will be invaluable in providing top-notch service to our customers. Join us to showcase your expertise and make a significant impact in the field of tech repair.,

Posted 1 week ago

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2.0 - 6.0 years

0 Lacs

dehradun, uttarakhand

On-site

EbizON is looking for an IT Administrator to join our team in our Dehradun office. As an IT Administrator (Linux) at EbizON, your responsibilities will include monitoring and maintaining networks and servers, demonstrating strong knowledge of Linux systems, upgrading, installing, and configuring new hardware and software to meet company objectives, implementing security protocols and procedures to prevent potential threats, creating user accounts and performing access control, conducting diagnostic tests and debugging procedures to optimize computer systems, documenting processes, as well as backing up and archiving data, supervising and mentoring IT-related issues, and providing IT support. It is essential to keep up to date with advancements and best practices in IT administration. To be successful in this role, you should possess a Bachelor's degree in computer science, information technology, or information systems, an applicable professional qualification such as Microsoft, Oracle, or Cisco certification, at least 2 years of experience in a similar role, and extensive experience with IT systems, networks, and related technologies. About Us: EbizON is an international team specializing in building technology products and helping brands grow with multi-channel demand generation marketing. With in-house experience working for Fortune companies, e-commerce brands, technology SaaS companies, and VC-funded startups, we have assisted over a dozen billion-dollar companies in managing their unique brand online. Our work culture is fun and friendly, focusing on encouraging personal and professional growth. Our values at EbizON, including integrity, creativity, innovation, mindfulness, and teamwork, are crucial to our success as a company. We aim to make life better for people by providing peace of mind and ensuring that our employees feel supported in living up to their ideals. EbizON is an Equal Opportunity Employer committed to providing equal opportunity for all employees without regard to race or other prohibited characteristics. We offer Flexible Timings to our employees, believing in giving them the freedom to choose when and how to work to help them thrive and maintain a better work-life balance. At EbizON, we aim to provide excellent customer service by working closely with clients from around the world. You will have the opportunity to collaborate with clients globally through Microsoft Teams, Zoom, and other video conferencing tools. With annual retreats, quarterly town halls, and festive celebrations, we provide numerous opportunities for our employees to come together and celebrate.,

Posted 3 weeks ago

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1.0 - 5.0 years

0 Lacs

chennai, tamil nadu

On-site

The role you are applying for involves providing desktop support and troubleshooting to ensure smooth functioning of the systems. You will be responsible for installing software and operating systems as required. Additionally, troubleshooting LAN issues and printers will be part of your daily tasks. Collaborating with the IT team on network projects is also a key responsibility to ensure seamless operations. You will be managing hardware installations to support the organization's technological infrastructure.,

Posted 4 weeks ago

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1.0 - 5.0 years

0 Lacs

noida, uttar pradesh

On-site

The Technical Assistant (IT Support) position at Code Guardian Tech International Pvt. Ltd. in Noida Sector -2, U.P., requires a minimum of 1 year of experience in computer hardware and software troubleshooting. As a Technical Assistant, you will be responsible for diagnosing, troubleshooting, and repairing computer hardware issues, as well as installing, configuring, and updating software and operating systems. Your role will also involve performing routine maintenance, ensuring the security and efficiency of the IT infrastructure, and providing timely technical support to ensure smooth business operations. Key responsibilities of the Technical Assistant include maintaining records of repairs, software installations, and configurations, setting up new systems, ensuring proper network connectivity, and assisting in the procurement and setup of IT equipment as needed. The ideal candidate should possess a strong knowledge of operating systems such as Windows and Linux, experience in installing software and configuring hardware, and an understanding of networking basics including LAN/WAN and IP settings. Additionally, good problem-solving skills, attention to detail, the ability to work independently and as part of a team, and a diploma/certification in IT, Computer Science, or a relevant field are preferred qualifications. This is a full-time position that offers Provident Fund benefits. The successful candidate will have the opportunity to contribute to the maintenance and enhancement of the IT infrastructure, provide user support for technical queries and issues, and ensure the smooth functioning of the company's IT systems. If you are proactive, skilled in IT support, and have a passion for troubleshooting and resolving technical issues, we encourage you to apply for the Technical Assistant position.,

Posted 1 month ago

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a support technician, your primary responsibility will be to respond to client support queries promptly and effectively. This may involve providing support in person, over the phone, or through remote access channels. You will be tasked with diagnosing issues related to computer software, peripherals, and hardware, and running software diagnostic tools as well as physically inspecting hardware systems to identify and resolve problems. In addition to troubleshooting technical issues, you will guide clients through basic problem-solving processes and offer basic computer training as needed. You will also be responsible for installing and upgrading hardware and software systems, as well as writing training manuals to assist clients with the effective use of their technology. Furthermore, you will follow up with clients to ensure that their technical issues have been resolved satisfactorily and complete support tickets accurately and efficiently. This role is based in Bangalore, VPS, Bangalore, Karnataka, India, and will require strong communication skills, technical proficiency, and a commitment to delivering exceptional client support services.,

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

You will be working as an Implementation Engineer at SIONIQ Tech Pvt Ltd, where you will be responsible for installing software for clients both in-person and virtually. Your primary task will involve the implementation of ERP software at client's premises and providing training on the product knowledge to the client's employees. Additionally, you will conduct research on client issues, document findings, and execute technical activities with the help of metadata registry. It will be essential to prepare detailed notes on technical issues, collaborate with clients and their departments to offer support, and maintain professional relationships with all clients. In this role, you will assist clients in monitoring the software implementation lifecycle, making necessary customizations to meet client requirements, and training client technical staff on hardware and software issues. You will also be responsible for identifying process issues and providing effective solutions. Experience in ERP implementation is preferred, and attractive incentives are offered for outstanding performance. A mandatory requirement for this role is to possess a laptop and a bike. The ideal candidate should have proven work experience in customer service or technical support roles. Graduates or postgraduates from any discipline are welcome to apply for this position.,

Posted 2 months ago

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3.0 - 5.0 years

4 - 7 Lacs

Kochi

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Desktop Imaging.

Posted 3 months ago

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3.0 - 5.0 years

4 - 7 Lacs

Mumbai

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Desktop Imaging.

Posted 3 months ago

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3.0 - 5.0 years

4 - 7 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Desktop Imaging.

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3.0 - 5.0 years

4 - 7 Lacs

Coimbatore

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Desktop Imaging.

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3.0 - 5.0 years

4 - 7 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Desktop Imaging.

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3.0 - 5.0 years

4 - 7 Lacs

Pune

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Desktop Imaging.

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1.0 - 3.0 years

3 - 5 Lacs

Mumbai

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Microsoft Dynamics365 Cloud Admin. Experience: 1-3 Years.

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1.0 - 3.0 years

3 - 6 Lacs

mumbai

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: WebLogic Admin. Experience: 1-3 Years.

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