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Cynosure Corporate Solutions.. logo
Software Technical Support Executive Cynosure Corporate Solutions..

1.0 - 3.0 years

0 - 0 Lacs

chennai

On-site

We are seeking a dedicated Software Technical Support Executive to assist customers in installing, configuring, and troubleshooting our software solutions. This role involves providing technical support, guiding customers on product usage, and ensuring high levels of customer satisfaction. Key Responsibilities: Provide technical support via phone, email, WhatsApp, and remote tools. Install and configure software at customer sites or remotely. Troubleshoot issues related to software performance, data entry, reports, and integrations. Assist customers with product workflows and best practices. Log tickets, follow up, and resolve issues promptly. Support data migration, backup, and recovery. Co...

Posted 1 month ago

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