Overview: The Assistant Manager - Service will lead the refrigeration service operations, ensuring exceptional customer satisfaction, efficient team management, and seamless coordination between service technicians and other departments. This role involves overseeing all aspects of service, from installations and maintenance to repairs and troubleshooting, while upholding the company’s standards of quality and safety. Responsibilities: Service Operations Management Oversee daily service operations, including installations, maintenance, and repairs for refrigeration units and systems. Ensure prompt response to service calls and effective resolution of customer issues. Develop and implement service procedures and policies to improve efficiency and customer satisfaction. Able to manage and expand existing service network according sales forecast. Team Leadership and Development Lead, coach, and manage a team of Sales Dealers and Service Franchisee ‘s , service technicians and support staff, ensuring adherence to quality standards and safety protocols. Facilitate hiring, onboarding, and ongoing training for new service team members. Customer Relationship Management Maintain strong customer relationships by delivering high-quality service and ensuring effective communication. Address customer complaints and feedback promptly, ensuring customer satisfaction and retention. Develop and execute strategies for customer satisfaction surveys and gather insights for continuous improvement. Technical Support and Troubleshooting Provide technical support to service technicians and assist in resolving complex technical issues. Stay updated with the latest refrigeration technologies, troubleshooting methods, and equipment. Ensure accurate diagnostics, repair, and maintenance procedures are followed. Budget and Resource Management Monitor and manage the service department budget, optimizing resource allocation and controlling costs. Ensure the efficient use of service tools, equipment, and inventory, and coordinate with the procurement team for timely stocking. Track service expenses and work within budget constraints. Quality Control and Compliance Implement and enforce quality standards and regulatory compliance for service operations. Ensure all safety guidelines and protocols are followed during service activities. Conduct routine audits to assess and improve service quality and safety practices. Reporting and Analytics Prepare and present service performance reports, analyzing metrics such as response times, repair turnaround, customer satisfaction, and budget adherence. Identify trends, areas for improvement, and strategic initiatives to enhance service performance. Qualifications: Bachelor’s degree in Mechanical Engineering, or a related field; or equivalent industry experience. 5+ years of experience in a service management role, preferably in the refrigeration, HVAC, or related industry. Strong knowledge of refrigeration systems, installation, and maintenance processes. Excellent leadership and team management skills, with a focus on coaching and development. Proven track record of delivering customer satisfaction and managing budgets effectively. Strong analytical skills and proficiency in service software and tools. Ability to work in a fast-paced, customer-oriented environment.

Responsibilities Key Responsibilities: Function Lead from both technical and delivery perspective with focus more on project and resource management Ability to effectively influence, direct and monitor the project work Uses established relationships in effective collaboration with other levels, within team, within business area and across business areas. Develop strong understanding of the business Develop and Support decision making , good Business communication skills across multiple levels Ability to successfully manage and take accountability for projects including identifying necessary resources, communicating and establishing and meeting deadlines. Ability to effectively resolve conflicts Good Understanding on development frameworks and standard procedures followed within the organization Ensure alignment to business strategies Challenges ideas, methods, guidelines and procedures to promote discussion and thinking Supports and develops strategic thinking / drives Act as a point of escalation and resolution during the project lifecycle Supports in performance evaluations and mentors team members through formal (Data, Reports etc..) and informal channels Strong capability of executing project /operations in terms of deliveries, managing risks, ensuring overall quality Adheres and ensures that the Team adheres to the standard process and procedures set in place for execution Consistently raises the bar by going beyond day-to-day performance expectations Develop planning/organizational, problem-solving, analytical, time management, and decision making skills Qualifications Must Have Education: Graduate - Bachelors degree (any stream) Skill Set Strong knowledge on Java Development/Versioning Tools like RAD/Git/Maven Advanced knowledge of Build Tools like Bamboo/Jenkins/Hudson. Experience with SoapUI and Java Shared Libraries Exposure to Atlassian Tools like Stash/JIRA/Confluence Installation, Configuration and Integration of tools for creating the required development environment. Experience on handling Install failures, install updates, supporting local issues is a plus. Understanding of application server technology, specifically Tomcat. Sound tech Other Java development experience is preferred Exposure to Unix administration or shell scripting experience, high aptitude, positive attitude, strong inter-personal skills, good experience in estimation methodologies, excellent communication and time management skills required. Good English communication Exposure to global working environment Abilities like problem solving, analytical, time management, planning & decision making, self-motivated, facilitate collaborate Show more Show less

We are seeking a creative and detail-oriented Modular Kitchen Designer to join our design team. The ideal candidate will be responsible for planning, designing, and executing functional and aesthetic modular kitchen layouts tailored to client requirements. Key Responsibilities: Understand client needs and provide customized kitchen design solutions. Create 2D/3D layouts using software like AutoCAD, SketchUp, or 3ds Max. Select materials, finishes, hardware, and appliances as per budget and design brief. Coordinate with site engineers, carpenters, and vendors to ensure accurate implementation. Prepare and present design concepts, BOQs, and cost estimates. Conduct site visits and oversee installation to ensure quality and timelines. Stay updated on trends, ergonomics, and innovations in modular kitchen systems. Job Type: Full-time Pay: ₹18,000.00 - ₹60,000.00 per month Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

*Installation & Configuration* * Timely and accurate installation of CCTV systems as per client requirements. * Proper configuration of cameras, DVRs/NVRs, and related software. * Ensuring all installations comply with industry safety and quality standards. *Maintenance & Troubleshooting* * Regular preventive maintenance of CCTV systems to ensure optimal performance. * Prompt response and resolution of technical issues, minimizing downtime. * Keeping logs of issues and resolutions for future reference. *Project Execution* * Execution of CCTV projects within the defined timeline and budget. * Coordination with procurement, electrical, and civil teams where needed. * Ensuring project documentation, including site reports and client sign-offs. *System Testing & Quality Assurance* * Perform system testing post-installation to ensure full functionality. * Documenting test results and resolving any identified issues. * Adherence to quality standards during installation and servicing. *Client Communication & Support* * Provide technical support and training to clients regarding system usage. * Maintain clear communication with clients on service status and updates. * Handling client complaints and ensuring satisfaction with CCTV services. *Documentation & Reporting* * Maintain records of installations, configurations, and service activities. * Submit daily/weekly reports on site work progress and issues encountered. * Ensure all work orders and checklists are properly filled and submitted. *Inventory & Asset Management* * Maintain proper inventory of equipment, tools, and spares. * Ensure safe handling and usage of company assets. * Report any damage/loss of materials or equipment immediately. *Compliance & Safety* * Adhere to all safety guidelines and regulations at site. * Ensure system setup follows all legal and privacy norms. * Conduct risk assessments and follow mitigation practices. *Continuous Learning & Skill Development* * Stay updated with the latest technologies in surveillance and security systems. * Participate in relevant training and certifications. * Apply new techniques and products to enhance system performance. Job Type: Full-time Pay: ₹10,626.26 - ₹30,094.75 per month Benefits: Cell phone reimbursement Commuter assistance Food provided Health insurance Paid sick time Provident Fund Schedule: Day shift Work Location: In person

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. Essential Duties & Responsibilities As a lead programmer, supervises a group of individuals involved in the development, support, coding, testing, debugging, documenting, maintaining, and installing of business applications programs. Essential Duties & Responsibilities Maintain availability of system including assisting installation at plant sites, providing support to current users, monitoring the system and troubleshooting issues. Train and support for all plants including coordination with other plants and installation teams. Participate in development and rollout of new functionality. Assist in development of guidelines, checklist, procedures and training documentation. Ensure project communication is effective with all parties. -Allocate resources to projects. Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”. Establish new measurement systems if/where possible. Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization. Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality). Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific. Interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to work effectively under pressure with constantly changing priorities and deadlines. To be proficient and knowledgeable in all areas related to the IT department functions. To maintain discretion and confidentiality in all areas pertaining to the IT systems. Understand and embrace the business and IT strategic direction. Ensure all sensitive and confidential information is handled appropriately Skills needed for the SAP BTP CAPM developer 1. Expert in JavaScript with the ability to code in Node.js 2. Good Understanding on SAP BTP CAPM framework and Architecture 3. Must be familiar with Business Application Studio 4. Expert in Fiori Development & Annotations model 5. Expert in OData Concepts 6. SAP Build Workzone - Has the ability to create and manage digital workspaces using both lo and pro code capabilities 7. Understands BPA workflow 7. Good Understanding of GitHub, CI CD pipelines for transports, Cloud Transports(CTMS) 8. Familiarity with SAP HANA Cloud, HDI Containers In the above 1, 2, 4 & 5 are the skill set must possess. BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. #whereyoubelong

Overview: We are looking for a skilled and proactive Website Manager to manage and optimize our website’s performance, security, and user experience. The ideal candidate must have a strong background in WordPress , PHP , and MySQL , with a minimum of 2 years of hands-on experience . Key Responsibilities: Manage and maintain the company’s WordPress websites. Customize and troubleshoot WordPress themes and plugins. Develop and maintain custom PHP scripts and website features. Optimize and manage MySQL databases for performance and reliability. Ensure website security, backups, and regular updates. Monitor site performance and resolve technical issues. Collaborate with design, content, and marketing teams to implement updates and improvements. Ensure mobile responsiveness, SEO best practices, and cross-browser compatibility. Required Skills and Qualifications: Minimum 2 years of experience in website management or web development. Proficient in WordPress (installation, customization, maintenance). Strong skills in PHP (writing and modifying code). Solid knowledge of MySQL (queries, performance tuning, troubleshooting). Familiar with HTML, CSS, JavaScript (basic level). Understanding of hosting environments, domain management, and SSL certificates. Ability to work independently and troubleshoot technical issues. Educational Qualifications: Bachelor’s degree in Computer Science, Information Technology, Web Development, or a related field. Preferred Qualifications: Certifications in WordPress, PHP, or MySQL. Experience with WooCommerce or similar platforms. Familiarity with Git or other version control systems. Experience with SEO and performance optimization tools (e.g., Google PageSpeed, GTmetrix). Job Types: Full-time, Part-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person

Please find the job description Exp : 1 Year Location : Hyderabad Notice Period : Immediate Preferred Should have strong exposure in Desktop Support , Office 365 Configuration ,Basic Networking , Desktop Installation , Windows 7, & 10 Installation , Mail Configuration. Should be willing to travel Should have good communication Job Type: Full-time Pay: ₹200,000.00 - ₹300,000.00 per year Benefits: Food provided Health insurance Provident Fund Application Question(s): Are you having exposure in Networking , outlook , windows installation Education: Bachelor's (Required) Experience: Desktop support: 1 year (Required) Location: Navi Mumbai, Maharashtra (Required) Willingness to travel: 50% (Required) Work Location: In person

Job Title: Toughened Glass Partitions, Cabins & Façade Fitter / Installer Company: Jaydatta Aluminium and Glass Pvt. Ltd. Website: www.jaydattaaluminium.in Location: Maharashtra, Karnataka, Goa Job Type: Full-time About Us: Jaydatta Aluminium and Glass Pvt. Ltd. is a leading name in architectural glass and aluminium solutions, specializing in high-quality design, fabrication, and installation of aluminium windows, doors, glass façades, partitions, and modular office solutions. With a strong commitment to excellence, safety, and innovation, we serve top builders, architects, and interior designers across Maharashtra. Job Summary: We are seeking a skilled and experienced fitter/installer for toughened glass partitions, glass cabins, structural glazing, façades, and related aluminium-glass systems. The ideal candidate should have hands-on expertise in on-site installation, measurement accuracy, material handling, and safety practices. Key Responsibilities: Install toughened glass partitions, office cabins, and façades as per drawings and specifications. Read and interpret technical drawings, architectural plans, and fitting instructions. Measure and mark installation points accurately at project sites. Handle and fix glass with precision and proper safety tools. Work with aluminium sections, channels, patch fittings, spider fittings, and silicone sealants. Coordinate with project managers, site engineers, and other team members. Ensure safe installation practices and follow company safety protocols. Maintain cleanliness and order at installation sites. Travel to project sites across Maharashtra, Karnataka and Goa if required. Key Requirements: Experience: Minimum 2–5 years in glass & aluminium installation (toughened glass, cabins, façades). Technical Skills: Knowledge of glass handling tools and equipment Experience with aluminium frames, silicone work, patch fittings, etc. Ability to work at heights and on scaffolding if required Education: ITI / Diploma / 10th or 12th Pass with relevant experience. Language: Basic Hindi or Marathi; understanding of English drawings is a plus. Physical Fitness: Must be physically fit and able to lift/move glass panels and work at outdoor/indoor sites. Job Location: Pune, Maharashtra (with travel to various project sites) Salary & Benefits: Competitive salary based on experience and skill Travel allowance & site allowance where applicable Insurance benefits Opportunities for training and upskilling How to Apply: Send your CV or work history to hrjagpl@gmail.com Or call: +91-96 075 24040 Mention subject: Application for Glass Fitter/Installer Role Apply now and become a key player in the success story of Jaydatta Aluminium and Glass Pvt. Ltd.! Job Types: Full-time, Fresher Pay: ₹9,652.59 - ₹29,455.74 per month Benefits: Life insurance Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Have you done Training along with Safety measures in Toughened Glass Partitions, Cabins & Façade Fitter / Installer? Experience: Glass installation: 2 years (Required) Willingness to travel: 75% (Required) Work Location: In person

Job Description Assist in routine maintenance, calibration, and troubleshooting of instruments such as pressure transmitters, flow meters, temperature sensors, level transmitters, and control valves. Support the team in installation and commissioning of new instrumentation and control systems. Learn to interpret P&IDs (Piping & Instrumentation Diagrams) and loop diagrams. Maintain documentation related to instrumentation activities, calibration reports, and maintenance logs as per cGMP standards. Adhere to safety protocols and quality compliance in all maintenance activities. Gain exposure to automation systems such as PLCs, SCADA, and DCS. Participate in continuous improvement and other initiatives in the maintenance department. Qualifications Diploma or B.E./B.Tech in Instrumentation Engineering / Electronics & Instrumentation / Instrumentation & Control / EEE (2024 or 2025 pass out). Should be eligible under the Apprenticeship Act. About Us In the three decades of its existence, Piramal Group has pursued a twin strategy of both organic and inorganic growth. Driven by its core values, Piramal Group steadfastly pursues inclusive growth, while adhering to ethical and values-driven practices. Equal employment opportunity Piramal Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetics, or other applicable legally protected characteristics. We base our employment decisions on merit considering qualifications, skills, performance, and achievements. We endeavor to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruitment, selection, training, placement, promotion, demotion, compensation and benefits, transfers, terminations, and working conditions, including reasonable accommodation for qualified individuals with disabilities as well as individuals with needs related to their religious observance or practice. About The Team Piramal Pharma Solutions (PPS) is a Contract Development and Manufacturing Organization (CDMO) offering end-to-end development and manufacturing solutions across the drug life cycle. We serve our customers through a globally integrated network of facilities in North America, Europe, and Asia. This enables us to offer a comprehensive range of services including drug discovery solutions, process & pharmaceutical development services, clinical trial supplies, commercial supply of APIs, and finished dosage forms. We also offer specialized services such as the development and manufacture of highly potent APIs, antibody-drug conjugations, sterile fill/finish, peptide products & services, and potent solid oral drug products. PPS also offers development and manufacturing services for biologics including vaccines, gene therapies, and monoclonal antibodies, made possible through Piramal Pharma Limited’s investment in Yapan Bio Private Limited. Our track record as a trusted service provider with experience across varied technologies makes us a partner of choice for innovators and generic companies worldwide. Show more Show less

Job Description 1. Ensure quality of installation at Project Sites. 2. Effectively mobilize available resources and strive for on time project completion. 3. Equipment Testing for performance with reference to design and specifications. 4. Ensure smooth handing-over projects, complete with all documentation, drawings, manuals, measurements, test reports, test certificates etc Key Responsibilities: Short Info Posted: 1 day(s) ago Location: BSH-Sakinaka Qualifications: BE/Diploma in Electrical Engg Experience: 5 Years - 0 Months To 8 Years - 0 Months

Visit client locations for hardware/software installation, maintenance, and support. Assist in the setup and troubleshooting of network devices, CCTV, biometric systems, and other IT equipment. Coordinate with the internal technical team for service delivery and issue resolution. Provide timely and accurate updates to the supervisor and maintain daily visit reports. Ensure customer satisfaction through professional interaction and problem-solving. Handle pickup and delivery of IT equipment or materials as required. Job Types: Full-time, Fresher Pay: Up to ₹15,000.00 per month Benefits: Health insurance Schedule: Day shift Work Location: In person

Identity Position: Lead Piping Engineer Department: Projects Location: Corporate Office, Chennai Reports to: Head of Projects Areas of Responsibility Evaluates, selects, and applies standard plant design and piping engineering methods, techniques, procedures and criteria for a small size project or assignment in support of all State business unit or staff group to include the preparation of original designs layouts, details, drawings and specifications Develops and interprets design criteria and specifications for most complex plant design and piping infrastructure in a global business unit. Examines and analyses pipe configurations for ANSI/ASME code compliance Optimizes facility layout based on piping and instrument diagrams, client requirements, current technology, and operational and maintenance requirements Analyses problems with conflicting design requirements, sketches ideas and possible solutions Analyses and reports on the suitability of unconventional materials, techniques and/or difficult coordination requirements. Plans, coordinates, or prepares equipment, work andmaterial specifications, bid evaluations and award recommendations Coordinates plant design engineering efforts in assigned areas with specialty groups, engineering disciplines, the client, vendor, contractors, construction and other functional groups Prepares procurement and subcontract requisition documents and performs associated technical bid evaluations with award recommendations Optimizes facility layout based on piping and instrument diagrams, client requirements, current technology, and operational and maintenance requirements. Requirements Qualification: A Graduate in Mechanical from a reputed institution. Experience: A minimum of 5 to 10 years’ experience in piping design in any one field– terminal & tank farm / oil & gas. He must have completed one project end to end as a Piping Engineer. Should also experience in executing multi-disciplinary works at site. The candidate must have /be: Sounds technical knowledge of Piping engineering, including calculation, specification, MOC of piping material and valve selection, P&ID development, equipment arrangement design, pipewall thickness and pipe branch connections calculation and requisitions of piping components. Capable of Preparation of Testing Plan and Hydro testing procedures, monitor field installation, sub-contractors & suppliers, liaises with the Construction Supervisor to resolve technical problems and non-conforming issues, Review, and implementation of construction procedures. Advanced safety awareness Prepare reports as required to include daily tangible quantity reports, progress reports, studies, estimates, material take-offs, field design and sketches. Pipe Stressing capability and experience with using Caesar II, Auto pipe, and other relevant computer pipe stress software. Well-developed computer skill and knowledge with all of the Microsoft Office suite of software products also experience at 3D model review software’s; Navis works, Navigator Working knowledge of applicable industry codes and standards is required Excellent communication and problem-solving ability. Key Skills: Plot layout preparation. PMS Preparation & VMS Preparation. Pipe thickness calculation. Adhere to OISD/ Statutory Norms for Terminal storage & Jetty works. Stress Analysis/ 3D Models additional advantage. Inter Discipline Co-ordination. Mechanical Data – sheet preparation. ASME – Standard Knowledge. API Storage tank knowledge. Surge analysis knowledge. BOM/ BOQ/ SOQ preparation from drawings. RFQ preparation for piping execution. If this suits you, please reply with your updated profile to jyotiprakash@imc.net.in with the below required details to proceed further. Present CTC: Expected CTC: Notice Period: Thank you. Show more Show less

Job Title: Technical Support Engineer Location: Mumbai Experience : 0yrs to 5yrs Big Picture (The Opportunity) : Are you looking for an opportunity to advance your Career in Linux? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self-motivated with a passion to learn and improving your skills and knowledge, we have a perfect job for you ! What do we want from you ? (Our Expectations) : Zero to 2 years experience in Linux Operating System. Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites. An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation. What are you required to do ? (Your Responsibilities) : Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service. Engineering of systems administration-related solutions for our various SAAS products and projects as well as operational needs. Proactively monitoring system performance and capacity planning. Providing technical support to customers for Applications, Operating systems, and networking. Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving. Fault finding, analysis and logging information for reporting of performance exceptions. Maintain best practices on managing systems and services across all environments. Skills & Qualification Required (Add Value) : Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field. He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols. You should possess excellent communication skills . Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage. Should be able to adjust with flexible shift Should be ready to travel to sites Job Type: Full-time Pay: Up to ₹600,000.00 per year Benefits: Provident Fund Shift: Day shift Work Days: Monday to Friday Application Question(s): Notice Period Education: Bachelor's (Required) Experience: VOIP Support Engineer : 1 year (Required) VOIP, Linux, Telephony, Red Hat: 1 year (Required) Work Location: In person

We are looking for a customer-focused Technical Support Executive to assist HP customers in troubleshooting and resolving issues related to HP laptops, desktops, printers, or software. You will be the first point of contact for customers and ensure a high level of technical resolution and customer satisfaction. Key Responsibilities: Respond to customer inquiries via phone, email, or chat to provide technical support for HP devices and solutions. Diagnose and resolve hardware and software issues across HP product lines including PCs, laptops, printers, and peripherals. Provide guidance on product usage, driver installation, network setup, and firmware/software updates. Document all interactions and troubleshooting steps in the ticketing system (e.g., ServiceNow, Salesforce, Zendesk). Escalate unresolved issues to appropriate internal teams or service engineers. Maintain a strong understanding of HP products, services, and support tools. Meet performance benchmarks related to resolution time, customer satisfaction, and first-call resolution (FCR). Follow all support protocols and security compliance standards. Required Qualifications: Bachelor’s Degree or Diploma in Computer Science, Information Technology, Electronics, or related field. 0–3 years of experience in a technical support or helpdesk environment. Strong knowledge of Windows OS, networking concepts, and basic hardware troubleshooting. Good understanding of HP product ecosystem (e.g., HP Smart App, HP Support Assistant, BIOS updates). Excellent communication skills (verbal and written) in English. Ability to remain calm and professional in high-pressure scenarios. Job Types: Full-time, Permanent, Fresher Pay: ₹180,451.48 - ₹323,052.92 per year Benefits: Health insurance Paid sick time Provident Fund Shift: Rotational shift Work Days: Monday to Friday Language: English (Required) Work Location: In person

Key Responsibilities:Email & Communication Systems: Configure and manage corporate email accounts for staff. Provide support for mailing clients (e.g., Outlook, Thunderbird). Installation & Troubleshooting: Install, configure, and troubleshoot: Antivirus software, MS Office, and other essential applications. Desktop and laptop hardware. Operating systems, primarily Windows OS. Network printers and scanners. Conduct timely patch management for all end-user devices. Maintain updated inventories of IT assets and software licenses. Network & Systems Support: Diagnose and resolve network-related issues (LAN, WAN, internet connectivity). Ensure minimal downtime for all application and hardware platforms. Monitor and maintain hospital-wide IT infrastructure. Support electronic health record (EHR/HIS) systems, PACS, and other clinical software. Telecommunication & Vendor Management: Manage and coordinate all telecommunication services and billing. Liaise with vendors and service providers for repairs, service renewals, and hardware procurement. Security & Compliance: Implement cybersecurity protocols and ensure data protection compliance. Monitor antivirus updates, firewall configurations, and security patches. User Support & Training: Provide on-site IT support to doctors, nurses, and admin staff. Train staff on basic IT operations and software usage. Best Regards, Ms. Kaisar ShikalgarAssistant Manager - HR Mobile: 7400151259 E-mail: kaisar.shikalgar@ghchospitals.com GHC Hospitals Thane Shil Road, Kausa, Mumbra, Thane, Maharashtra 400612 Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹50,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Work Location: In person

Assist in the execution of solar power projects at the field/site level. Support the installation and commissioning of photovoltaic (PV) systems. Monitor performance and assist in the maintenance of solar equipment. Conduct site surveys and prepare basic site reports. Work closely with site engineers and project managers to ensure timely project completion. Ensure compliance with safety standards and protocols during field activities. Maintain proper documentation of work progress, quality checks, and equipment status. Coordinate with contractors, vendors, and suppliers at the project site. Required Qualifications: Bachelor’s degree in Electrical, Mechanical, or Electronics Engineering (or related discipline). Recent graduate or up to 1 year of experience in a related field. Basic knowledge of solar PV systems and renewable energy principles. Proficiency in MS Office tools (Excel, Word, PowerPoint). Strong analytical and problem-solving skills. Desirable Skills: Exposure to solar design tools (e.g., PVsyst, AutoCAD) is a plus. Ability to read and interpret technical drawings and schematics. Good communication and teamwork skills. Willingness to work in field locations and travel frequently.

ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable and more productive world, enhancing the quality of life of people around the globe. THE BUSINESS UNIT Honeywell Building Automation (BA) is a leading global provider of products, software, solutions and technologies that enable building owners and occupants to ensure their facilities are safe, energy-efficient, sustainable and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Summary SAP Enterprise Cloud Service is a public and private cloud managed services provider. Within ECS Technical Operations Basis technology unit is responsible for 24x7 Application support and services along with adopting the newer technology and automation to ease the day-to-day operations EXPECTATIONS AND TASKS As Operations specialist you are responsible for: Ensuring Day to Day quality service delivery Defining and tracking various service KPI and SLA’s Deescalating the running escalations Working towards automating various day to day operational tasks Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLA Handling the OnCall duty Process improvement on the daily operational activities Driving the projects and programs Able to coordinate and orchestrate the work between the teams Strong collaboration with other units within and outside ECS units Required Skills 8+ year work experience in Basis administration 2+ year experience in SQL database technical support 5+ years’ experience in service delivery in global teams Experience in System Upgrade, Add-On Installation and handling the SSL certificates. Experience in handling the Managed Service Delivery model. Managing the operations and 24/7 delivery unit Understanding and working experience in SLA/KPI tracking Familiar with ITIL concepts of Service Management, Change Management and Root Cause Analysis Understanding of hyperscalers concepts Working experience in a global team with 24/7 support De-escalation experience on IT incidents and requests Management of multiple activities requiring cross team coordination Nice to have ITIL Certification Project management experience Executive reporting experience Able to communicate successfully at different levels of the organization ABOUT THE TEAM Current team size of 25 people Global team spread across India, Germany and Mexico Diverse and different level of expertise in the team Combination of Technical and Operational delivery experts #SAPECSCareers #ITT2 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 426445 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Senior Support Analyst Bangalore, India The Opportunity: Anthology delivers education and technology solutions so students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth. The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. For more information about Anthology and our career opportunities, please visit www.anthology.com. This role focuses on Anthology’s LMS, Blackboard, which provides students with a simple and intuitive learning experience that they can access anytime and anywhere. It’s a solution that’s continuously evolving to meet users’ needs and we’re looking for someone who can play an integral role in the success of the Customer Support team within this specific product line. Our Customer Support team has a proven track record of delivering high-quality technical support in a 24x7 environment to our customer base. Primary responsibilities will include: Managing the resolution of technical issues for a distinct set of customers. Customers are system administrators who provide mission-critical services via Anthology e-learning applications to students and faculty at a wide variety of learning institutions Troubleshooting complex web applications. Issues to be resolved require a broad range of troubleshooting skills related to software functionality, application server setup, database management, data analysis, operating system configuration, performance tuning, installation, migration, and upgrades to Anthology products Providing excellent customer management, including excellent communications, responsive follow-through, and advocacy for customer issues within internal departments Analyzing trends associated with the assigned customer base and reporting potential areas of risk or reward to Product Support Management. Success criteria are highly focused on the customer satisfaction level Prioritizing numerous issues of varying severity and effectively managing the resolution of all issues within accepted service levels. This includes ownership of the data entered into the CRM system and appropriately updating both customer and appropriate Anthology employees on the status of all issues on a timely basis Collaborating extensively with peers, Anthology Account Managers, and members of the escalation team including Product Support Engineers, Cloud Teams and Developers to resolve customer issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our customers Drafting and reviewing Knowledge Base articles for Known Issues as well as for frequently recurring issues The Candidate: Required skills/qualifications: Exceptional listening, written, and oral communication skills 0-2 years of experience in a client-facing enterprise product support environment with excellent analytical, problem-solving, and client-handling skills Experience in a self-directed work environment Demonstrated ability to research and resolve problems using a variety of resources and tools Strong knowledge of system and database administration principles Knowledge of PostgreSQL and MS SQL Server Database including troubleshooting, configuration, maintenance, and tuning Understanding of Internet application technologies including HTML, CSS, XML, JavaScript, Internet protocols, networking, firewalls, Web Server configurations, Internet application architectures based upon Java technology and Internet security Light experience with multiple computer operating systems like UNIX/Linux and Windows Light experience configuring multi-node environments that run enterprise-level applications Knowledge of Struts, Tomcat, and WebLogic Fluency in written and spoken English This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

Position : Installation Engineer (Erector) (Only For Men) Location : Bengaluru Key Responsibilities : Conduct on-site installation of elevators and escalators as per design specifications and standards. Assemble and install mechanical, electrical, and electronic components of lifts. Interpret technical drawings and ensure correct alignment and positioning of equipment. Perform pre-commissioning checks, including alignment, wiring, and calibration. Ensure adherence to safety protocols and regulations during installation. Troubleshoot and resolve technical issues encountered during installation. Maintain tools, equipment, and materials necessary for installation work. Coordinate with the project manager and other teams to ensure timely project completion. Document installation progress and submit daily and weekly reports. Assist in testing, commissioning, and final handover of the elevator system to the client. Key Skills : Proficiency in mechanical and electrical systems of elevators. Ability to read and interpret technical drawings and wiring diagrams. Strong knowledge of safety standards and regulations. Hands-on experience with installation tools and equipment. Problem-solving and troubleshooting skills. Effective communication and teamwork abilities. Educational Qualifications : Diploma or Degree in Mechanical, Electrical, or related engineering fields. Certification in lift engineering or safety management (preferred). Experience : Knowledge/experience in the lift/elevator industry (installation or servicing). Key Performance Areas (KPAs) Installation Efficiency : Timely completion of installation activities as per project schedule. Reduction in rework due to installation errors. Safety Compliance : Zero incidents or accidents during installation activities. Adherence to safety standards and regulations on-site. Technical Proficiency : Proper alignment and assembly of elevator components without defects. Accurate pre-commissioning checks and troubleshooting. Team Coordination : Effective collaboration with other site teams and subcontractors. Regular communication with the project manager on progress and challenges. Customer Satisfaction : Quality of installation as reflected in customer feedback during project handover. Prompt resolution of on-site issues to meet client expectations. Key Responsibility Areas (KRAs) On-Site Installation : Assembling and installing mechanical and electrical components of elevators. Ensuring proper alignment, levelling, and calibration of equipment. Pre-Commissioning Activities : Conducting inspections and functional tests to ensure proper operation. Rectifying any defects or issues identified during testing. Safety Management : Implementing safety measures to protect workers and the site. Ensuring compliance with company and regulatory safety standards. Resource Management : Managing tools, equipment, and materials to minimize wastage. Reporting shortages or damages to the project manager promptly. Documentation and Reporting : Maintaining detailed records of installation activities and progress. Submitting daily and weekly reports to the project manager. Troubleshooting and Problem Solving : Identifying and resolving technical issues during installation. Coordinating with engineering teams for complex problem resolution. Client Coordination : Addressing client queries or concerns related to installation. Providing technical insights and updates to clients when required. Job Types: Full-time, Fresher Pay: ₹14,000.00 - ₹17,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Monday to Friday Supplemental Pay: Commission pay Performance bonus Work Location: In person

Key Responsibilities: Responding to Guest Requests: Addressing maintenance issues reported by guests promptly and efficiently. Preventive Maintenance: Conducting regular inspections, cleaning, and maintenance of equipment and systems to prevent breakdowns. Troubleshooting and Repair: Diagnosing and repairing problems with plumbing, electrical, HVAC, and other building systems. Installation and Setup: Installing new equipment and systems according to specifications. Equipment Maintenance: Maintaining and repairing various hotel equipment, such as kitchen appliances and laundry machines. Inventory Management: Keeping track of maintenance supplies and ordering replacements as needed. Safety Compliance: Ensuring all maintenance activities adhere to safety guidelines and regulations. Communication: Effectively communicating with guests, colleagues, and supervisors about maintenance issues and solutions. Basic Carpentry and Painting: Performing minor repairs and maintenance related to carpentry, drywall, and painting. Record Keeping: Maintaining records of maintenance activities, repairs, and inventory. Following Instructions: Reading and interpreting technical manuals and following instructions for equipment operation and safety. Operating Equipment: Using diagnostic tools and equipment to assess the condition of various systems. Following Schedules: Working with schedules and deadlines, including occasional after-hours or weekend work Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Schedule: Day shift Work Location: In person

About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for. The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we can work together . What role you will play in our team ExxonMobil is seeking qualified and experienced individuals to provide Subsea Controls Engineering technical support and expertise to its oil and gas development projects and production operations. The candidate would be part of ExxonMobil’s Subsea team in ExxonMobil Technology and Engineering Company, working out of ExxonMobil’s Bangalore Campus (Prestige Shantiniketan Whitefield) in India. The candidate would be responsible for providing corporate-wide technical and advisory support in the areas of subsea controls (including topsides controls equipment), cause and effects, interlocks, and electro/hydraulic distribution. Responsibilities will include developing and applying design and operating criteria for ExxonMobil’s diverse, global portfolio of assets, new developments, and industry-led initiatives. What you will do Develop, specify, and apply subsea controls design / operating criteria for wide variety of activities, developments, and operations, i.e. large-scale deepwater capital projects, R&D programs, offshore installation activities, and low carbon solutions opportunities Involvement in various subsea project support efforts from concept evaluation and selection to commissioning and start up Evaluate the strengths and shortcomings inherent in different controls design philosophies Participate in risk assessments, root cause failure analyses, technology evaluations/selections, and offshore installation of subsea hardware Develop and carry out procedures for FAT, EFAT, SIT, and pre-loadout of subsea hardware and software Participate in subsea industry activities Lead revision to company standards and/or industry practices Support subsea operations issue identification and resolution efforts Interface with people from different disciplines (e.g. marine, risers, pipelines, flow assurance) to align on work scopes and work products Interface with suppliers, contractors, and other third parties to ensure work products are in alignment with ExxonMobil expectations Provide management with sound recommendations and context for subsea controls design philosophies and strategic contracting decisions Monitor and provide engineering oversight of third party engineering contractors and service providers to various Business Units Steward ExxonMobil’s subsea software and tools, including internal subsea controls design/selection guides Mentor and guide less experienced engineers in the subsea discipline About You Skills and Qualifications B.Tech. or M.Tech. degree in Subsea, Offshore, Mechanical, Aerospace, Electrical, Civil, Instrumentation & Control or Chemical Engineering or related disciplines with minimum GPA 7.0 3 to 12 years’ experience in subsea design or operations with expertise in subsea controls, with specific emphasis on topsides controls equipment (e.g. MCS, Cause & Effects, Interlocks). Working knowledge of subsea controls equipment, including topsides hardware/software, subsea/downhole instruments, umbilicals, and electric/hydraulic/optic distribution systems. Working knowledge of the subsea equipment being controlled (e.g. subsea trees and manifolds), as well as qualification, testing, and installation methods. Familiar with typical equipment and component selection drivers & tradeoffs, failure modes and demonstrated ability to diagnose the problem Working knowledge of applying subsea engineering codes & standards, such as API 17E, 17F, 17S, 17Y and other relevant API, ISO, and ASME subsea hardware and piping standards Demonstrated familiarity with a typical subsea system including general layout, process flow and chemical distribution, types of subsea control systems, and topside systems/interfaces Willingness and ability to travel internationally as per business needs (<10%) Proficient in Microsoft Office suite of software programs Strong listening, verbal & written communication skills in English Strong interpersonal and collaboration skills with ability to mentor others and work with globally diverse business teams Flexible to work in shifts 1.30 PM – 10.30 PM IST Preferred Qualifications / Experience Broad knowledge of industry standards, best practices, and related work processes Ability to adapt to tight deadlines and frequent changes in priorities Strong leadership, influencing, and interpersonal skills Strong organizational, coordination, planning, and interface skills Excellent communication skills (written and verbal) Your benefits An ExxonMobil career is one designed to last. Our commitment to you runs deep our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life. We offer you: Competitive compensation Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits Retirement benefits Global networking & cross-functional opportunities Annual vacations & holidays Day care assistance program Training and development program Tuition assistance program Workplace flexibility policy Relocation program Transportation facility Please note benefits may change from time to time without notice, subject to applicable laws. The benefits programs are based on the Company’s eligibility guidelines. Stay connected with us Learn more about ExxonMobil in India, visit ExxonMobil India and Energy Factor India . Follow us on LinkedIn and ExxonMobil (@exxonmobil) • Instagram photos and videos Like us on Facebook Subscribe our channel at YouTube EEO Statement ExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability status. Business solicitation and recruiting scams ExxonMobil does not use recruiting or placement agencies that charge candidates an advance fee of any kind (e.g., placement fees, immigration processing fees, etc.). Follow the LINK to understand more about recruitment scams in the name of ExxonMobil. Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Deep understanding of AIX operating system administration, including installation, patching, upgrades, and migrations. Familiarity with IBM pSeries hardware, including LPAR/DLPAR (Logical/Dynamic Partitioning), VIO (Virtual I/O), and HACMP (High Availability Cluster Multi-Processing). Experience with SAN (Storage Area Network) integration, especially with AIX and Windows servers. Knowledge of various Linux distributions and their interaction with AIX. Experience with user management, security, storage, and hardware/software configurations on AIX systems. Primary Skills AIX Administrator Secondary Skills IBM pSeries hardware experience. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. As the world’s leading provider of intelligent information, we want your unique perspective to create the solutions that advance our business and your career. Our Service Management function is transforming into a truly global, data and standards-driven organization, employing best-in-class tools and practices across all disciplines of Technology Operations. This will drive ever-greater stability and consistency of service across the technology estate as we drive towards optimal Customer and Employee experience. About You You’re a fit for the role of Database Engineer if your background includes: 5+ years of DBA responsibilities in a MS SQL Server and/or Postgres environment 2+ years working experience with AWS and Azure Experience leading MS SQL Server and/or Postgres Installation, Configuration and Upgrade efforts Performance monitoring and tuning skills are required. Experience leading problem solving and analytical efforts in high pressure situations Backup/recovery experience including Disaster Recovery planning. Ability to quickly learn and adapt to changes in database technology Excellent analytical and problem-solving skills Ability to work effectively as part of a team via excellent verbal and written communication, as well as independently toward assigned goals Experience with DataDog, ServiceNow Experience in scripting languages Python, PowerShell, etc. Strong quantitative, analytical, communication and verbal skills with a strong customer service focus About the Role. In this role as Database Engineer, you will: Over 5 years managing databases with MS SQL Server and Postgres. More than 2 years using AWS and Azure. Led efforts in setting up, configuring, and upgrading MS SQL Server and Postgres. Skilled in monitoring and improving database performance. Experienced in solving problems under pressure. Knowledge in backup, recovery, and disaster recovery planning. Quick to learn new database technologies. Strong problem-solving and analytical skills. Effective team player and communicator, able to work independently too. Familiar with tools like DataDog and ServiceNow. Experience with scripting languages like Python and PowerShell. Excellent analytical and communication skills with a focus on customer service. Nice to have skills/education: Bachelor's Degree - Computer Science, technical or engineering degree preferred. Work experience will be taken into consideration in lieu of education #LI-VN1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Product Support Specialist Bangalore, India The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth. The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. For more information about Anthology and our career opportunities, please visit www.anthology.com. This role focuses on Anthology’s LMS, Blackboard, which provides students with a simple and intuitive learning experience that they can access anytime and anywhere. It’s a solution that’s continuously evolving to meet users’ needs and we’re looking for someone who can play an integral role in the success of the Customer Support team within this specific product line. Our Customer Support team has a proven track record of delivering high-quality technical support in a 24x7 environment to our customer base. Primary responsibilities will include: Managing the resolution of technical issues for a distinct set of customers. Customers are system administrators who provide mission-critical services via Anthology e-learning applications to students and faculty at a wide variety of learning institutions Troubleshooting complex web applications. Issues to be resolved require a broad range of troubleshooting skills related to software functionality, application server setup, database management, data analysis, operating system configuration, performance tuning, installation, migration, and upgrades to Anthology products Providing excellent customer management, including excellent communications, responsive follow-through, and advocacy for customer issues within internal departments Analyzing trends associated with the assigned customer base and reporting potential areas of risk or reward to Product Support Management. Success criteria are highly focused on the customer satisfaction level Prioritizing numerous issues of varying severity and effectively managing the resolution of all issues within accepted service levels. This includes ownership of the data entered into the CRM system and appropriately updating both customer and appropriate Anthology employees on the status of all issues on a timely basis Collaborating extensively with peers, Anthology Account Managers, and members of the escalation team including Product Support Engineers, Cloud Teams and Developers to resolve customer issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our customers Drafting and reviewing Knowledge Base articles for Known Issues as well as for frequently recurring issues The Candidate: Required skills/qualifications: Exceptional listening, written, and oral communication skills 2 years of experience in a client-facing enterprise product support environment with excellent analytical, problem-solving, and client-handling skills Experience in a self-directed work environment Demonstrated ability to research and resolve problems using a variety of resources and tools Strong knowledge of system and database administration principles Knowledge of PostgreSQL and MS SQL Server Database including troubleshooting, configuration, maintenance, and tuning Understanding of Internet application technologies including HTML, CSS, XML, JavaScript, Internet protocols, networking, firewalls, Web Server configurations, Internet application architectures based upon Java technology and Internet security Light experience with multiple computer operating systems like UNIX/Linux and Windows Light experience configuring multi-node environments that run enterprise-level applications Knowledge of Struts, Tomcat, and WebLogic Fluency in written and spoken English This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.