Key Responsibilities Handle inbound and outbound calls with potential Ph.D. aspirants. Communicate fluently in English with students across India and abroad. Understand the student’s academic background and career goals, and guide them through the Ph.D. admission process. Collect and evaluate student profiles (CVs), and coordinate with internal evaluation departments. Follow up consistently via phone, WhatsApp, or email to ensure high engagement and closure. Convert qualified leads into successful enrolments. Maintain accurate records of communications and status updates in CRM tools. Provide after-enrolment support as needed. Candidate Requirements Fluency in English is a MUST – spoken and written. Bachelor’s or Master’s Degree in any discipline (Humanities/Commerce/Science/Management preferred). 1-3 years of experience in academic counselling, telecalling, telesales, or inside sales preferred. Strong communication, persuasion, and interpersonal skills. Ability to handle pressure and multitask in a fast-paced environment. Tech-savvy with basic knowledge of MS Office, Google Sheets, and CRM tools. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Work Location: In person Expected Start Date: 01/07/2025
Key Responsibilities Sales Leadership & Team Management Lead, mentor, and manage a team of PhD Sales Counselors and Study Abroad Advisors. Monitor daily, weekly, and monthly sales activities and performance. Set and track team targets, ensure consistent follow-up on leads and closures. Conduct regular sales reviews and performance evaluations. Identify training needs and implement upskilling initiatives to improve team effectiveness. Ensure adherence to the sales process and optimize conversion ratios. Reporting & Process Monitoring Maintain detailed and accurate performance reports of each team member. Prepare weekly and monthly branch performance dashboards for management. Monitor CRM usage and lead pipelines to ensure efficiency and transparency. Ensure SOPs are followed and suggest improvements to streamline workflows. HR & Recruitment Responsibilities Coordinate and lead hiring for sales counselors, admin staff, and other key roles. Collaborate with the leadership team on workforce planning and team expansion. Conduct first-level interviews and coordinate onboarding processes. Monitor employee performance and assist with probation reviews, appraisals, and exits. Address team grievances and maintain a positive work environment. Track attendance, leave records, and ensure adherence to HR policies. Branch Operations Oversee day-to-day office operations to ensure a productive and organized workplace. Ensure timely resolution of any admin or facility-related issues. Act as the point of contact for inter-departmental coordination and leadership reporting. Desired Candidate Profile Bachelor’s or Master’s degree in Business Administration, HR, or related fields. Minimum 3 years of experience in team management or a similar leadership role. Strong background in sales (preferably in the education sector) with a proven track record of target achievement. Experience with HR functions including hiring, onboarding, and performance management. Excellent communication, leadership, and organizational skills. Proficiency in using CRM tools, Microsoft Excel, and reporting dashboards. Ability to multitask and work in a fast-paced, result-driven environment. What We Offer Competitive salary with performance-based incentives. Opportunity to work in a fast-growing, impact-driven educational brand. Professional growth and leadership exposure. Supportive team culture and a positive work environment. Job Types: Full-time, Permanent Pay: ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Work Location: In person Application Deadline: 25/06/2025 Expected Start Date: 30/06/2025
Key Responsibilities Handle inbound and outbound calls with potential Ph.D. aspirants. Communicate fluently in English with students across India and abroad. Understand the student’s academic background and career goals, and guide them through the Ph.D. admission process. Collect and evaluate student profiles (CVs), and coordinate with internal evaluation departments. Follow up consistently via phone, WhatsApp, or email to ensure high engagement and closure. Convert qualified leads into successful enrolments. Maintain accurate records of communications and status updates in CRM tools. Provide after-enrolment support as needed. Candidate Requirements Fluency in English is a MUST – spoken and written. Bachelor’s or Master’s Degree in any discipline (Humanities/Commerce/Science/Management preferred). 1-3 years of experience in academic counselling, telecalling, telesales, or inside sales preferred. Strong communication, persuasion, and interpersonal skills. Ability to handle pressure and multitask in a fast-paced environment. Tech-savvy with basic knowledge of MS Office, Google Sheets, and CRM tools. Job Types: Full-time, Permanent Pay: ₹15,000.00 per month Work Location: In person
Job Title: Team Lead – PhD Admissions Location: Palakkad, Kerala Company: Inspire Education Service (India’s No.1 PhD Guidance Platform) About Inspire Education Service Inspire Education Service is India’s leading PhD guidance and research support platform, assisting scholars from over 17 countries in their doctoral journey — from topic selection to publication and thesis submission. Our mission is to simplify the PhD process through expert mentorship, personalized support, and global academic partnerships. Role Overview We are seeking a dynamic and motivated Team Lead – PhD Admissions to manage a team of Admission Counsellors handling PhD student enrollments. The ideal candidate will not only guide prospective students through the admissions process but also monitor team performance , analyze conversion data , and prepare weekly, monthly, and quarterly performance reports . This role demands leadership, accountability, and a deep understanding of the PhD admissions lifecycle. Key ResponsibilitiesCounselling & Conversion Handle inbound and outbound student inquiries for PhD admissions. Counsel students about university options, eligibility, and program details. Guide students through the complete admission process from enquiry to enrollment. Achieve individual and team-based enrollment targets. Team Leadership & Monitoring Lead a team of Admission Counsellors, ensuring consistent performance and goal achievement. Conduct daily team huddles and review meetings to track leads, follow-ups, and conversions. Motivate, mentor, and train team members to enhance counselling skills and process knowledge. Ensure adherence to communication standards and Inspire’s service protocols. Performance Reporting Maintain and monitor lead management data through CRM or Excel tracking systems. Prepare weekly, monthly, and quarterly reports on: Team performance metrics (leads handled, conversion ratios, closures, etc.) Individual counsellor performance and targets. Own performance report aligned with company KPIs. Analyze trends and provide actionable insights to management for improving conversion efficiency. Operational Excellence Coordinate with marketing and academic teams to optimize the lead flow and admission funnel. Handle escalated student queries professionally. Participate in review meetings and contribute to strategy discussions on admissions and process improvements. Requirements Bachelor’s or Master’s degree (Education, Management, or related field preferred). Minimum 3+ years of experience in counselling, admissions, or sales; 1+ year in a leadership or team-handling role preferred. Strong communication, mentoring, and reporting skills. Proficiency in MS Excel / Google Sheets and CRM tools. Ability to work in a performance-driven environment with clear monthly targets. Why Join Inspire Education Service Be part of India’s fastest-growing PhD guidance platform with global recognition. Work with passionate teams helping hundreds of scholars achieve their academic dreams. Competitive salary, attractive incentives, and long-term career growth opportunities. Job Type: Full-time (On-site) Location: Palakkad, Kerala Salary: ₹18,000 – ₹20,000 per month + Incentives (based on performance) Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Work Location: In person
Key Responsibilities Handle inbound and outbound calls with potential Ph.D. aspirants. Communicate fluently in English with students across India and abroad. Understand the student’s academic background and career goals, and guide them through the Ph.D. admission process. Collect and evaluate student profiles (CVs), and coordinate with internal evaluation departments. Follow up consistently via phone, WhatsApp, or email to ensure high engagement and closure. Convert qualified leads into successful enrolments. Maintain accurate records of communications and status updates in CRM tools. Provide after-enrolment support as needed. Candidate Requirements Fluency in English is a MUST – spoken and written. Bachelor’s or Master’s Degree in any discipline (Humanities/Commerce/Science/Management preferred). 1-3 years of experience in academic counselling, telecalling, telesales, or inside sales preferred. Strong communication, persuasion, and interpersonal skills. Ability to handle pressure and multitask in a fast-paced environment. Tech-savvy with basic knowledge of MS Office, Google Sheets, and CRM tools. Job Types: Full-time, Permanent Pay: ₹15,000.00 per month Work Location: In person
Job Title: Team Lead – PhD Admissions Location: Palakkad, Kerala Company: Inspire Education Service (India’s No.1 PhD Guidance Platform) About Inspire Education Service Inspire Education Service is India’s leading PhD guidance and research support platform, assisting scholars from over 17 countries in their doctoral journey — from topic selection to publication and thesis submission. Our mission is to simplify the PhD process through expert mentorship, personalized support, and global academic partnerships. Role Overview We are seeking a dynamic and motivated Team Lead – PhD Admissions to manage a team of Admission Counsellors handling PhD student enrollments. The ideal candidate will not only guide prospective students through the admissions process but also monitor team performance , analyze conversion data , and prepare weekly, monthly, and quarterly performance reports . This role demands leadership, accountability, and a deep understanding of the PhD admissions lifecycle. Key ResponsibilitiesCounselling & Conversion Handle inbound and outbound student inquiries for PhD admissions. Counsel students about university options, eligibility, and program details. Guide students through the complete admission process from enquiry to enrollment. Achieve individual and team-based enrollment targets. Team Leadership & Monitoring Lead a team of Admission Counsellors, ensuring consistent performance and goal achievement. Conduct daily team huddles and review meetings to track leads, follow-ups, and conversions. Motivate, mentor, and train team members to enhance counselling skills and process knowledge. Ensure adherence to communication standards and Inspire’s service protocols. Performance Reporting Maintain and monitor lead management data through CRM or Excel tracking systems. Prepare weekly, monthly, and quarterly reports on: Team performance metrics (leads handled, conversion ratios, closures, etc.) Individual counsellor performance and targets. Own performance report aligned with company KPIs. Analyze trends and provide actionable insights to management for improving conversion efficiency. Operational Excellence Coordinate with marketing and academic teams to optimize the lead flow and admission funnel. Handle escalated student queries professionally. Participate in review meetings and contribute to strategy discussions on admissions and process improvements. Requirements Bachelor’s or Master’s degree (Education, Management, or related field preferred). Minimum 3+ years of experience in counselling, admissions, or sales; 1+ year in a leadership or team-handling role preferred. Strong communication, mentoring, and reporting skills. Proficiency in MS Excel / Google Sheets and CRM tools. Ability to work in a performance-driven environment with clear monthly targets. Why Join Inspire Education Service Be part of India’s fastest-growing PhD guidance platform with global recognition. Work with passionate teams helping hundreds of scholars achieve their academic dreams. Competitive salary, attractive incentives, and long-term career growth opportunities. Job Type: Full-time (On-site) Location: Palakkad, Kerala Salary: ₹18,000 – ₹20,000 per month + Incentives (based on performance) Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Work Location: In person