Key Responsibilities Handle inbound and outbound calls with potential Ph.D. aspirants. Communicate fluently in English with students across India and abroad. Understand the student’s academic background and career goals, and guide them through the Ph.D. admission process. Collect and evaluate student profiles (CVs), and coordinate with internal evaluation departments. Follow up consistently via phone, WhatsApp, or email to ensure high engagement and closure. Convert qualified leads into successful enrolments. Maintain accurate records of communications and status updates in CRM tools. Provide after-enrolment support as needed. Candidate Requirements Fluency in English is a MUST – spoken and written. Bachelor’s or Master’s Degree in any discipline (Humanities/Commerce/Science/Management preferred). 1-3 years of experience in academic counselling, telecalling, telesales, or inside sales preferred. Strong communication, persuasion, and interpersonal skills. Ability to handle pressure and multitask in a fast-paced environment. Tech-savvy with basic knowledge of MS Office, Google Sheets, and CRM tools. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Work Location: In person Expected Start Date: 01/07/2025

Key Responsibilities Sales Leadership & Team Management Lead, mentor, and manage a team of PhD Sales Counselors and Study Abroad Advisors. Monitor daily, weekly, and monthly sales activities and performance. Set and track team targets, ensure consistent follow-up on leads and closures. Conduct regular sales reviews and performance evaluations. Identify training needs and implement upskilling initiatives to improve team effectiveness. Ensure adherence to the sales process and optimize conversion ratios. Reporting & Process Monitoring Maintain detailed and accurate performance reports of each team member. Prepare weekly and monthly branch performance dashboards for management. Monitor CRM usage and lead pipelines to ensure efficiency and transparency. Ensure SOPs are followed and suggest improvements to streamline workflows. HR & Recruitment Responsibilities Coordinate and lead hiring for sales counselors, admin staff, and other key roles. Collaborate with the leadership team on workforce planning and team expansion. Conduct first-level interviews and coordinate onboarding processes. Monitor employee performance and assist with probation reviews, appraisals, and exits. Address team grievances and maintain a positive work environment. Track attendance, leave records, and ensure adherence to HR policies. Branch Operations Oversee day-to-day office operations to ensure a productive and organized workplace. Ensure timely resolution of any admin or facility-related issues. Act as the point of contact for inter-departmental coordination and leadership reporting. Desired Candidate Profile Bachelor’s or Master’s degree in Business Administration, HR, or related fields. Minimum 3 years of experience in team management or a similar leadership role. Strong background in sales (preferably in the education sector) with a proven track record of target achievement. Experience with HR functions including hiring, onboarding, and performance management. Excellent communication, leadership, and organizational skills. Proficiency in using CRM tools, Microsoft Excel, and reporting dashboards. Ability to multitask and work in a fast-paced, result-driven environment. What We Offer Competitive salary with performance-based incentives. Opportunity to work in a fast-growing, impact-driven educational brand. Professional growth and leadership exposure. Supportive team culture and a positive work environment. Job Types: Full-time, Permanent Pay: ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Work Location: In person Application Deadline: 25/06/2025 Expected Start Date: 30/06/2025