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1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
You will be responsible for inspecting guest rooms, public areas, pool, etc. after they have been cleaned by Housekeepers to ensure quality standards are met. Your duties will include running sold room reports, verifying room status, identifying any discrepant rooms, prioritizing room cleaning, and updating the status of departing guest rooms. You will assist Housekeeping management in overseeing daily activities and act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments. Additionally, you will document and resolve issues with discrepant rooms with the Front Desk, prepare and communicate changes in room assignments, and ensure issues are communicated to the next shift. Completing required paperwork will also be part of your responsibilities. Furthermore, you will support management in various HR functions such as hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. It is essential to adhere to all company, safety, and security policies and procedures, report any maintenance problems, safety hazards, accidents, or injuries, and complete necessary safety training and certifications. Maintaining a clean and professional appearance, protecting company assets, and providing excellent guest service according to company standards will be key aspects of your role. Effective communication with colleagues, developing positive working relationships, and ensuring quality expectations and standards are met are crucial for success. Physical tasks may include moving, lifting, carrying objects of varying weights, pushing and pulling housekeeping carts, and working on uneven surfaces. You will also be required to reach, bend, twist, stand, sit, kneel, and walk for extended periods, as well as manipulate objects and use computer systems for work-related information. Ideally, you should possess a high school diploma or G.E.D. equivalent and have at least 1 year of related work experience, including 1 year of supervisory experience. No specific license or certification is required for this position. Marriott International values diversity and is dedicated to maintaining an inclusive, people-first culture. As an equal opportunity employer, we promote non-discrimination based on any protected basis under applicable law, such as disability and veteran status. By joining the Marriott Executive Apartments team, you will have the opportunity to provide temporary housing that feels like home to business travelers in major cities across the globe. Embrace the chance to assist guests in adapting to new locations and ensuring their comfort and well-being while away from home. Join our global team under the Marriott International portfolio, where you can excel in your work, find your purpose, be part of an amazing team, and grow into the best version of yourself.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Hotel Housekeeping Manager, your primary responsibility will be to manage the staff responsible for cleaning the hotel. This includes leading, training, and supervising the team to ensure they adhere to safety and hygiene protocols. You will be expected to maintain high cleanliness and quality standards in both guest rooms and public areas of the hotel. In addition to managing the staff, part of your role will involve overseeing inventory, ensuring adequate supplies are maintained, and managing budgets effectively. Responding promptly to special guest requests, such as providing extra towels or blankets, will also be crucial in delivering exceptional customer service. Effective communication is key in this position, as you will need to liaise with the hotel's engineering and property operations teams to coordinate repairs and maintenance tasks efficiently. Regular room inspections will be necessary to assess their condition and report any damages for timely resolution. Moreover, you will be responsible for training new employees on work procedures, policies, and equipment usage to uphold the hotel's standards of cleanliness and service excellence. Your dedication to these tasks will contribute significantly to the overall guest satisfaction and positive reputation of the hotel. This is a full-time position with benefits including food provisions, health insurance, and a Provident Fund. The working schedule is during the day shift, and a minimum of 3 years of relevant work experience is required. The role is based on-site at the hotel location.,
Posted 4 days ago
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