5 Inquisitive Jobs

Are you seeking an exciting opportunity to be part of a dynamic and growing team in a fast-paced and challenging environment This unique role offers you the chance to collaborate with the Business team and gain a comprehensive view of the operations. You will be responsible for conducting independent reviews of Legal Obligation and Regulatory Event mapping to provide valuable feedback. Additionally, you will manage Legal Obligations and Regulatory Events for various Risk Teams, including Card, Auto, Consumer Bank, Home Lending, Business Banking, Dealer Commercial Services, JPM Wealth Management, and the Risk Centers of Excellence. In this role, you will engage with Risk Policy contacts, Risk Subject Matter Experts, Control Managers, Business Managers, Legal, Compliance, and Central OLO functions to ensure proper oversight, governance, and process/document mapping. You will also collaborate with LOB stakeholders and other Functional Teams to offer guidance on Legal Obligations/Regulatory Events and their impacts. Furthermore, you will support the development and enhancement of OLO and CCB Risk processes to increase efficiency and provide improved service to our partners. As a liaison to the Firmwide OLO, you will be involved in engaging with its framework, tools, reporting, and Quality Assurance program. To be successful in this role, you should possess knowledge of Risk Management and/or Controls environments, as well as familiarity with state, federal, and regulatory guidelines. Strong time and project management skills, organizational abilities, inquisitiveness, attention to detail, and effective verbal and non-verbal communication skills are essential. Active listening, remaining calm under pressure, and exhibiting rational and logical decision-making skills are also key attributes required for this position. A Bachelor's degree in a quantitative or business discipline from an accredited college/university is a mandatory qualification for this role.,

As an Internal Auditor at Ciena, you will play a crucial role in evaluating and improving risk management, the control environment, governance processes, and operational effectiveness. Your primary responsibility will involve executing the scope of work for assigned audits, ensuring compliance with the Institute of Internal Auditors Professional Practices Framework. You will be conducting audit fieldwork across global processes and locations using established audit plans as a guide. This will entail performing financial, Sarbanes-Oxley, compliance, and operational audits, testing internal controls, and assessing the design, execution, and effectiveness of key control processes. Additionally, you will identify process improvements that reduce costs, errors, or enhance operational efficiency. Your role will involve interviewing individuals in areas under audit to gain an understanding of processes and internal controls. You will conduct audit tests independently, evaluate internal control procedures, and assist in oral and written presentations to management regarding deficiencies and corrective actions. As an Internal Auditor at Ciena, you will need to possess strong communication skills to interact with business partners and the internal audit team effectively. You will be responsible for communicating audit issues and status updates to the IT Audit Manager/Leader and preparing written audit issues for inclusion in the closing meeting and audit report. In addition to conducting audits, you will also need to maintain knowledge of rules, regulations, and standards in the fields of internal audit and IT. Familiarity with IT control frameworks such as COBIT, COSO, and NIST, as well as IT concepts like Active Directory, SDLC, and Secure Coding, will be essential for this role. To excel in this position, you should have a Bachelor's degree in Computer Science/Management Information Systems or a related discipline, along with at least 3 years of internal audit experience in a corporate environment. Possessing a CISA certification or being a current candidate would be advantageous. If you are a highly ethical, team-oriented individual with strong analytical skills, time management abilities, and proficiency in MS Excel, we encourage you to apply for this exciting opportunity at Ciena. Join us in our commitment to creating an inclusive and diverse work environment where every employee is valued and respected.,

The Backend Operation Executive will be responsible for analyzing past results, performing variance analysis, identifying trends, and making recommendations for improvements. You will provide analysis of trends and forecasts, recommend actions for optimization, and drive process improvements. Using Excel functions, you will organize and analyze data, create charts, graphs, and presentations for leadership teams, and develop recommendations to enhance business operations. The ideal candidate should be good with numbers, have a high attention to detail, be inquisitive, organized, logical, and reliable. You should have the ability to distill large amounts of information into specific takeaways, possess good hands-on MS-Excel skills, impeccable communication skills, and proficiency in database management. This is a full-time, permanent position with benefits including food provision, health insurance, and a yearly bonus. The work schedule may involve day shifts, fixed shifts, and night shifts from Monday to Friday. The candidate should have a Bachelor's degree and at least 1 year of experience in backend operations and a total of 1 year of work experience. Night shift availability is required for this role, and the work location is in person.,

The Incident Task Force (ITF) Manager is responsible for overseeing incidents that impact the contact center's operations, processes, and services. As a key member of the Incident Task Force, you will be involved in managing critical incidents and recommending preventive measures to minimize future risks. Your role as the Investigations Manager will be pivotal in ensuring compliance, security, and risk management within the organization. Your primary responsibilities will include managing incidents from end to end, recommending preventive measures, coordinating actions to mitigate impacts, and preventing recurrences. You will be responsible for maintaining timely and accurate communication with stakeholders, documenting incidents and actions taken, and analyzing patterns and trends to identify failures in policies, procedures, or internal controls. As part of your role, you will also be required to measure the effectiveness of compensatory controls, monitor and report on the status of issues and agreed actions, and possess knowledge of transformation tools and Robotics Process Automation (RPA). Proficiency in Excel, PowerPoint, and Playbook will be essential technical skills for this position. In terms of information security, you must adhere to the Teleperformance Code of Conduct, email usage policy, customer information and data security policy, as well as comply with the Non-Disclosure Agreement. To excel in this role, you should have knowledge of risk management practices, BPO expertise, and internal audit processes. Strong planning and organizational skills, excellent communication abilities, keen observation, meticulous attention to detail, and adaptability to a pressurized working environment are essential skill sets for this position. Flexibility to travel as required is also a key requirement for the Incident Task Force (ITF) Manager role.,

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.