Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
12.0 years
0 Lacs
Mumbai, Maharashtra
On-site
Videojet Location Mumbai, Maharashtra, India Category Sales Job Id R10261830 Are you… Interested in working for an international and diverse company? Interested in developing your career in a leading Printing, Coding and Marking industry? Looking to use your troubleshooting skill? If so, read on! It’s likely you have purchased or used a product touched by Videojet Technologies this week. From freshness dating to track and trace coding, our technologies help ensure products sold across the globe, in the food, beverage, pharmaceutical, and industrial marketplaces are authentic and safe for consumers to use. We recognize that people come with a wealth of experience and talent. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Imagine yourself… Growing your expertise and expanding your skillset with every project. Owning your ambition and fueling your career growth. Collaborating with a vibrant, diverse, global team. It’s all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet Technologies this week—after all, Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces. As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you—and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions. We offer: Flexible working hours Professional onboarding and training options Powerful team looking forward to working with you Career coaching and development opportunities Health benefits KEY RESPONSIBILITIES: The role holder will be accountable for expanding Videojet’s footprint across OEM accounts in the western region, ensuring revenue and margin targets are met while delivering exceptional customer experience. Drive revenue and market share through direct sales to OEM accounts. Retain existing customers and grow key OEM relationships through strategic account initiatives. Lead and coach the team of associates within the region to achieve regional targets. Conduct product demos, sample runs, and gather feedback to win customer trust and repeat business. Plan, Strategise the moves for the assigned customers and Geography. Generate leads through regular customer engagement and sales calls. Solve customer queries promptly and effectively. Continuously attend product and solution training to stay updated on offerings. Build deep, multi-level relationships with key stakeholders in OEM organizations. KEY STAKEHOLDERS AND PERFORMANCE INDICATORS: Cross-functional collaboration driving team competence and OEM success in the region Influence team for seamless service and order delivery. Meet assigned targets for profitable sales volume and margin dollars. Build and maintain strong working relationships with OEM customers. Develop and coach associates in the zone, driving performance and motivation. Customer satisfaction and repeat business from key accounts. Product placement and market share growth within assigned territory. WITHIN YOUR TEAM You will be part of the Global OEM AP Team, reporting to the Director OEM India and NSEA. You will collaborate with cross-functional teams including service, tech support, and support functions to deliver outstanding value to OEM customers. You will also work closely with your peers across other zones to share best practices and deliver consistent customer experience. You will work closely with the Global Counterparts of Global Accounts. WE ARE LOOKING FOR A PROFESSIONAL WHO HAS: Proven Experience in Direct Field Sales Management: The ideal candidate should possess a strong track record of success in direct field sales in B2B industrial products/capex items. Experience in overseeing the execution of multiple projects within a program portfolio, from initiation to delivery, is highly desirable. Experience: 12+ years of industrial sales experience, preferably in capital goods or industrial product segments. Education: Engineering degree Leadership: Experience in managing a small sales team; ability to lead by example and groom future leaders. Presentation & Communication: Smart, confident, and capable of handling complex client conversations independently. Growth Potential: High learning agility and leadership traits to scale up to larger roles in the future. Leadership Skills: Demonstrated ability to provide direction and to the cross-functional teams, driving alignment with functional goals and objectives. Effective Stakeholder Engagement: Excellent interpersonal and communication skills, enabling the candidate to engage effectively with stakeholders at all levels, including senior management, cross-functional teams. Integrity and Professionalism: Uphold the highest standards of honesty, integrity, and professionalism in all interactions, demonstrating a commitment to ethical conduct and sound business practices. KEY COMPETENCIES Motivated and Driven: Demonstrate a relentless focus on achieving targets and seizing new opportunities. Sales-Oriented: Proven ability to identify, pursue, and close sales opportunities in a competitive environment. Customer-Oriented Achiever: Build trust and dedication through a customer-first mindset and high ethical standards. Disruptive Thinker: Bring fresh perspectives to problem-solving and pursue innovative sales strategies. Team Player: Collaborate with colleagues and associates to drive collective success in a matrixed environment. Why Videojet? At Videojet Technologies, a Veralto Company, safeguarding food, medicine, and essentials is what we do, because everyone, everywhere has a right to know that the food, medicines, and packaged goods they rely on are safe. This is where Videojet Technologies, a global leader in product identification, provides innovative coding and marking solutions that helps customers ensure product safety and improve their productivity. Videojet is proud to be a Product Quality & Innovation company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources. Additional Job Description Second Language Videojet Technologies Inc is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. EQUAL OPPOTURNITY: Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. OUR CULTURE: More important than what we do is how we operate together as a team across our global organization. Each of our businesses has a unique local culture which is inspired by variety of perspectives our diverse team members bring to the table. However, Veralto and all our businesses share the same foundation comprised of our values and passion for continuous improvement through the Veralto Enterprise System that enables our teams to bring our unifying purpose to life around the world. OUR VALUES: We serve humanity with purpose and integrity We unlock ingenuity for customer success We deliver results as a team We continually improve for enduring impact At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you’ve ever wondered what’s within you, there’s no better time to find out. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral. At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. If you’ve ever wondered what’s within you, there’s no better time to find out. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Posted 1 month ago
5.0 years
0 Lacs
Bengaluru, Karnataka
On-site
General Information Req # WD00084341 Career area: Sales Support Country/Region: India State: Karnataka City: BANGALORE Date: Wednesday, July 9, 2025 Working time: Full-time Additional Locations : India - Karnātaka - Bangalore India - Karnātaka - BANGALORE Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements Job Description: Strategic Program Manager & Sales Operation - Smartphone Industry About the Role: We are seeking a highly motivated and experienced Strategic Program Manager to lead the planning and execution of key strategic programs within our smartphone division. This role will be instrumental in driving growth, improving operational efficiency, and ensuring the successful launch of new geography, channels, products and services. The ideal candidate will be a strategic thinker with a proven track record of managing complex, cross-functional programs in the fast-paced technology landscape, specifically within the smartphone or mobile device industry. They will be comfortable navigating ambiguity, influencing without direct authority, and employing structured problem-solving approaches to drive successful outcomes. Responsibilities: Strategic Planning: Collaborate with senior leadership to define the strategic roadmap for key programs, aligning them with overall business objectives and market trends. This includes market analysis, competitive assessment, and identifying opportunities for innovation. Program Management: Lead the end-to-end execution of strategic programs, from initiation and planning to implementation and post-launch analysis. This involves defining scope, developing detailed project plans, managing budgets, and tracking progress against key milestones. Cross-Functional Collaboration: Work closely with cross-functional teams, including product management, engineering, marketing, 1 sales, operations, and finance, to ensure seamless execution and alignment across all departments. This includes facilitating effective communication and fostering a collaborative environment. Problem Solving: Utilize structured problem-solving methodologies (e.g., root cause analysis, fishbone diagrams) to identify and address program challenges effectively. Navigating Ambiguity: Comfortably operate in a dynamic environment with evolving priorities and incomplete information, demonstrating adaptability and resourcefulness. Risk Management: Proactively identify and assess potential risks and challenges to program success, and develop mitigation strategies to minimize their impact. Stakeholder Management: Effectively communicate program status, risks, and updates to key stakeholders, including senior management, ensuring transparency and alignment throughout the program lifecycle. This includes managing expectations and influencing without direct authority. Process Improvement: Continuously evaluate and improve program management processes and methodologies to enhance efficiency and effectiveness. Market Research & Analysis: Stay abreast of industry trends, competitor activities, and emerging technologies to inform strategic program planning and ensure our products remain competitive. Performance Measurement: Define and track key performance indicators (KPIs) to measure program success and identify areas for improvement. Qualifications: Bachelor's degree in Business, Engineering, or a related field; MBA or Master's degree preferred. 5+ years of experience in program management, preferably in the smartphone or mobile device industry. Proven track record of successfully managing complex, cross-functional programs from inception to completion. Strong understanding of the smartphone market, including product development, marketing, and sales. Excellent analytical, problem-solving, and decision-making skills. Exceptional communication, interpersonal, and presentation skills. Ability to work effectively in a fast-paced, dynamic environment. Experience working with global teams. Proficiency in project management tools and methodologies (e.g., Agile, Scrum, Waterfall). Experience with budget management and financial analysis. Preferred Qualifications: Experience launching new smartphone products or services. Knowledge of mobile operating systems (Android, iOS) and related technologies. #MBG #Motorola Additional Locations : India - Karnātaka - Bangalore India - Karnātaka - BANGALORE India India - Karnātaka * India - Karnātaka - Bangalore , * India - Karnātaka - BANGALORE NOTICE FOR PUBLIC At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative. Please beware of fraudulent recruiters posing as Lenovo representatives. They may request cash deposits or personal information. Always apply through official Lenovo channels and never share sensitive information. Lenovo does not solicit money or sensitive information from applicants and will not request payments for training or equipment. Kindly verify job offers through the official Lenovo careers page or contact IndiaTA@lenovo.com. Stay informed and cautious to protect yourself from recruitment fraud. Report any suspicious activity to local authorities.
Posted 1 month ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Overview The key responsibilities of this role are ensuring a structured governance of various Infrastructure design activities, proactive coordination, effective communication, and robust reporting. This role ensures smooth project initiation, execution, and compliance, while maintaining operational excellence and improving the team's overall effectiveness and communication with other Digiteam Domains. This role significantly contributes to the successful delivery of strategic IT initiatives and supports a culture of continuous improvement and excellence within the team. Key Responsibilities Project Coordination & Planning: Develop high-level project activation timelines, coordinate prioritizing initiatives based on strategic objectives, resource availability, and dependencies. Ensure timely activation of projects and validating all prerequisites are fulfilled prior to initiation. Maintain an internal approval mechanism, ensuring that all projects receive director-level approval before external discussion or activation. Collaborate with department managers to systematically collect and document projects backlog for the current and subsequent years. Project Execution & Governance: Develop and maintain a structured approach to capture each project’s work breakdown structure, effort estimation, progress weight and delivery timelines. Actively oversee ongoing projects, monitor progress with department and project managers, ensuring adherence to timelines, resources, and defined objectives with close coordination with the PMO team. Establish and communicate clearly defined governance deliverables to project managers, to effectively track and reflect project statuses internally. Create an early-warning system for detecting project risks or deviations, to facilitate escalation and intervention. Compliance & Process Enforcement: Centralize, documentation, and publish all technical decisions and standards proposed by department managers. Ensure the completeness of the I&O standards and procedures. Identify gaps and coordinate with the subdomain managers / department managers to build the missing processes and procedures. Ensure the quality of the delivered documents Promote awareness and understanding of new technical standards across the I&O team. Develop mechanisms to monitor compliance with technical standards, systematically capturing and reporting deviations. Ensure that the I&O Design Team follows defined governance frameworks and technical processes. Act as an internal auditor, identifying and escalating non-compliance or deviations from the defined processes. Regularly scan and verify all team activities are captured as a 'project'. Establish clear documentation and approval workflows for technical decisions through governance bodies. Own and Support the effective operation of internal governance bodies (e.g., Architecture Board Meeting, Project Governance, ..etc). Supervise and coordinate the implementation of governance frameworks like CIS, ..etc. Represent the I&O focal point versus Internal Control. Data Management: Design and maintain a comprehensive reporting model for all operational topics within the I&O team. Identify critical KPIs, ensuring reliable data collection processes (manual or automated) are established and maintained. Serve as the guardian of the reporting system, regularly validating data integrity, report quality, KPI’s effectiveness and presentation quality. Communication & Collaboration Engage proactively with the IT Communication team, managing the I&O Design team's participation in town halls, quarterly roadmap reviews and other public forums. Promote a positive brand image of the team by highlighting achievements and successes internally and externally. Ensure communication and collaboration well established with Digital business Partners. (Information flow to business partners, budget guidelines, projects’ activation, organization changes ..etc Publish the team Organization Chart, capture discrepancies, align with MDM and address inconsistencies.
Posted 1 month ago
0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Selected Intern's Day-to-day Responsibilities Include Support newly onboarded EPs for a period of up to 90 days or until they are fully familiar with Emoha's processes as a helpdesk executive Act as a single point of contact for EPs during the onboarding period to address queries and provide assistance Coordinate with multiple stakeholders, including regional and central teams, to ensure the smooth initiation and functioning of EP operations About Company: Emoha Eldercare is India's first comprehensive continuum of care designed exclusively for elders. At Emoha Eldercare, we are re-imagining eldercare, where a 360-degree envelope of care is delivered within an elder's current home across all stages. We are headquartered in Gurgaon.
Posted 1 month ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
About Us JOB DESCRIPTION SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned recovery portfolio. Role Accountability Execute recovery strategy for the site, track performance and give inputs to Portfolio Manager Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Formulate strategies for low performing segments/markets and implement the same with vendor sites. Guide vendors to design a competitive incentive plan to ensure performance improvement Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Vintages / Occupation segment / Geography /any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Identify right sets of accounts for TC-retention, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all recovery operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts - Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Rate of Recovery (ROR) Money Recovered NFTE productivity PLI penetration Waiver Targets Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate / Graduate in any discipline Preferred Industry Credit Card
Posted 1 month ago
0.0 - 31.0 years
2 - 3 Lacs
Herohalli
On-site
Job Vacancy at MEGAVERKS TECHNOLOGIES Job Profile : TIG WELDOR Stainless Steel - (2 Vaccant Positions) Salary (20K to 25K) / month Company Name : MEGAVERKS TECHNOLOGIES Address : 137/2, & post, Magadi Main Rd, Kadabagere Cross, Bengaluru, Karnataka 562130 Contact : Send Resume by whats app or call for clarification +919019271476 / +919611071087 E-mail us at : megaverks@gmail.com Megaverks is Known for Innovative Enclosure Design Solutions. We are a manufacturer of Products - Manufacturing of Sheet Metal Enclosures for various applications. We need SS / MS FABRICATORS who are keen to learn more in the field, adaptable, self initiation of work. Freshers Only / Engineers with 1 years of experience * Key Skills Required - TIG WELDING SS STAINLESS STEEL / Other SS Fabrication - MIG WELDING / OTHER MS Mild Steel Fabrication * Adaptable to work environment * Punctual at work * Quick Learner * Curiosity to Learn Google Maps Location : *Megaverks Technologies* https://maps.app.goo.gl/3M38QokcG2LZK7sa7
Posted 1 month ago
15.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Summary: We are seeking a highly skilled and experienced Solution Architect & Delivery Lead to join our dynamic team. This pivotal role will be responsible for defining the technical vision, designing robust solutions, and leading the end-to-end delivery of Google Contact Center AI (CCAI) initiatives, with a primary focus on CCAI Agent Assist and Dialogflow CX . The ideal candidate possesses deep hands-on expertise in conversational AI and contact center technologies, combined with proven leadership skills to guide project teams, manage stakeholders, and ensure successful, on-time, and within-budget project delivery. You will bridge the gap between business requirements and technical implementation, translating complex needs into actionable solution architectures and overseeing their execution from concept to deployment. Key Responsibilities Solution Architecture & Design (approx. 50%): Lead discovery sessions to gather and analyze complex business requirements, translating them into comprehensive Solution Design Document and architectural designs for CCAI Agent Assist and Dialogflow solutions. Design end-to-end conversational flows, intent identification, entity extraction, and fulfillment logic using Dialogflow ES/CX for both voice and chat applications. Architect and implement CCAI Agent Assist features, including real-time sentiment analysis, knowledge base integration, smart reply suggestions, and script nudges. Define integration strategies for CCAI solutions with existing contact center platforms (e.g., Salesforce, Zendesk, Genesys, Avaya), CRM systems, backend APIs, and data sources. Evaluate and recommend appropriate Google Cloud Platform (GCP) services (e.g., Cloud Storage, Cloud Functions, BigQuery, Pub/Sub, Vertex AI) to support CCAI deployments. Develop detailed architecture diagrams, technical specifications, and design documents. Ensure solutions are scalable, secure, reliable, cost-effective, and adhere to industry best practices and compliance standards. Conduct technical feasibility studies and Proof-of-Concepts (POCs) to validate architectural approaches. Stay abreast of the latest Google CCAI developments, Generative AI capabilities (including Vertex AI Conversation), and overall contact center AI trends. Project Delivery & Leadership (approx. 50%): Lead and manage the full lifecycle of CCAI projects from initiation to deployment and post-implementation support. Develop detailed project plans, scope definitions, timelines, resource allocation, and budget estimates. Act as the primary technical point of contact for clients and internal stakeholders, ensuring clear communication and expectation management. Oversee and mentor development teams (engineers, NLU specialists, QA) throughout the project lifecycle, ensuring adherence to architectural designs and quality standards. Proactively identify and mitigate project risks, resolving technical and operational roadblocks. Implement Agile methodologies (Scrum/Kanban) to ensure efficient and iterative development cycles. Define and oversee testing strategies, including unit, integration, user acceptance, and performance testing for conversational AI solutions. Collaborate with business analysts, product owners, and operations teams to ensure seamless solution adoption and measurable business impact. Provide expert guidance and troubleshooting support for complex technical issues. Required Qualifications Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. 15+ years of progressive experience in software development, solution architecture, or technical consulting roles. 3-5+ years of hands-on experience designing and delivering Google CCAI solutions, with significant expertise in both CCAI Agent Assist and Dialogflow (ES/CX). Deep understanding of Natural Language Understanding (NLU), Natural Language Generation (NLG), and conversational AI principles. Proven experience integrating Dialogflow solutions with various channels (e.g., Genesys, Twilio, Google Contact Center AI Partner Integrations). Strong proficiency in at least one programming language (e.g., Python, Node.js, Java) for custom integrations and fulfillment logic. Extensive experience with Google Cloud Platform (GCP) services, particularly those relevant to AI/ML and data pipelines. Demonstrated experience leading complex, cross-functional technical projects from concept to completion. Excellent communication, presentation, and interpersonal skills with the ability to articulate complex technical concepts to non-technical stakeholders. Strong analytical, problem-solving, and decision-making abilities. Preferred Qualifications Master's degree in a relevant field. Google Cloud Professional Cloud Architect or Machine Learning Engineer certification. Experience with other Google AI services (e.g., Text-to-Speech, Speech-to-Text, Vertex AI). Familiarity with other contact center technologies and CRM platforms (e.g., Salesforce Service Cloud, Zendesk). Experience with pre-sales activities, including solutioning, effort estimation, and presenting to clients. Understanding of IT security, data privacy (e.g., GDPR, CCPA), and compliance best practices in a contact center context. Experience working in an Agile/Scrum environment.
Posted 1 month ago
12.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Summary: We are seeking an experienced and highly motivated Delivery Lead to spearhead the successful implementation of Google Contact Center AI (CCAI) solutions, with a strong emphasis on CCAI Agent Assist and Dialogflow (ES/CX) . This role is critical in bridging the gap between solution design and technical execution. The Delivery Lead will be responsible for leading project teams, managing client relationships, and ensuring the on-time, on-budget, and high-quality delivery of complex conversational AI and agent augmentation projects. You will act as the primary point of contact for project stakeholders, proactively identifying and mitigating risks, and ensuring that strategic objectives are met through technical excellence. Key Responsibilities Project Leadership & Management (60%): Lead the full lifecycle of CCAI projects from initiation and planning through execution, monitoring, control, and closure. Develop and manage comprehensive project plans, including scope definition, detailed timelines, resource allocation, and budget tracking. Serve as the primary client contact for project delivery, establishing strong relationships, managing expectations, and providing regular progress updates. Lead and motivate diverse project teams (Solution Architects, NLU Specialists, Engineers, QA Analysts), fostering a collaborative and high-performing environment. Proactively identify, assess, and mitigate project risks and issues, implementing contingency plans to ensure successful outcomes. Manage project scope changes effectively, ensuring proper documentation and communication to all stakeholders. Conduct regular internal and external project review meetings, preparing and presenting status reports to senior management and clients. Ensure projects adhere to defined quality standards, best practices, and governance frameworks (e.g., Agile/Scrum). Technical Oversight & Quality Assurance (30%): Understand and validate the technical solution architecture for CCAI Agent Assist and Dialogflow, ensuring it aligns with client requirements and business objectives. Provide technical guidance and oversight to the engineering and development teams, ensuring adherence to design specifications and best practices for NLU and conversational AI. Specifically oversee the implementation of Dialogflow agents (intents, entities, flows, fulfillment logic) and CCAI Agent Assist features (real-time knowledge base integration, smart reply suggestions, sentiment analysis, script nudges). Ensure seamless integration of CCAI solutions with existing contact center platforms (e.g., Genesys, Twilio, Salesforce Service Cloud, Zendesk) and enterprise systems. Work closely with QA to define comprehensive testing strategies (unit, integration, UAT, performance) for conversational AI flows and agent assistance capabilities. Facilitate technical problem-solving during project execution, collaborating with architects and engineers to overcome complex challenges. Ensure solutions are built for scalability, security, reliability, and maintainability. Stakeholder Management & Communication (10%): Translate technical concepts and project updates into clear, concise language for non-technical stakeholders and business leadership. Negotiate and resolve conflicts effectively, maintaining positive client relationships. Collaborate with pre-sales teams to refine project scope and estimates during the planning phase. Facilitate knowledge transfer and training for client teams post-deployment, ensuring successful adoption and ongoing support. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. 12+ years of experience in technical project management, delivery leadership, or a similar client-facing role. 3-5+ years of demonstrable experience leading the delivery of Google Cloud-based AI solutions, with specific hands-on project experience involving: Google CCAI Agent Assist (critical) Google Dialogflow (ES and/or CX) (critical) Strong understanding of conversational AI principles, NLU, and contact center operations. Proven experience managing complex projects with cross-functional technical teams. Familiarity with core Google Cloud Platform (GCP) services relevant to AI deployments (e.g., Cloud Functions, BigQuery, Pub/Sub). Experience with Agile/Scrum methodologies and tools (e.g., Jira, Confluence). Exceptional leadership, communication, interpersonal, and presentation skills (both written and verbal). Strong analytical, problem-solving, and negotiation abilities. Proven ability to manage multiple projects concurrently and adapt to changing priorities. Preferred Qualifications Master's degree or PMP/Agile certification (CSM, PMI-ACP). Google Cloud Certification (e.g., Professional Cloud Architect, Professional Collaboration Engineer). Hands-on experience with contact center platforms beyond CCAI (e.g., Genesys, Avaya, Cisco, Five9). Experience with other Google AI services (e.g., Speech-to-Text, Text-to-Speech, Vertex AI, Gemini models) and understanding of their integration potential. Technical background in software development (e.g., Python, Node.js) to understand implementation complexities. Experience in pre-sales activities, including solution scoping and effort estimation. Understanding of data privacy and security best practices in a contact center environment.
Posted 1 month ago
15.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Summary: We are seeking a highly skilled and experienced Solution Architect & Delivery Lead to join our dynamic team. This pivotal role will be responsible for defining the technical vision, designing robust solutions, and leading the end-to-end delivery of Google Contact Center AI (CCAI) initiatives, with a primary focus on CCAI Agent Assist and Dialogflow CX . The ideal candidate possesses deep hands-on expertise in conversational AI and contact center technologies, combined with proven leadership skills to guide project teams, manage stakeholders, and ensure successful, on-time, and within-budget project delivery. You will bridge the gap between business requirements and technical implementation, translating complex needs into actionable solution architectures and overseeing their execution from concept to deployment. Key Responsibilities Solution Architecture & Design (approx. 50%): Lead discovery sessions to gather and analyze complex business requirements, translating them into comprehensive Solution Design Document and architectural designs for CCAI Agent Assist and Dialogflow solutions. Design end-to-end conversational flows, intent identification, entity extraction, and fulfillment logic using Dialogflow ES/CX for both voice and chat applications. Architect and implement CCAI Agent Assist features, including real-time sentiment analysis, knowledge base integration, smart reply suggestions, and script nudges. Define integration strategies for CCAI solutions with existing contact center platforms (e.g., Salesforce, Zendesk, Genesys, Avaya), CRM systems, backend APIs, and data sources. Evaluate and recommend appropriate Google Cloud Platform (GCP) services (e.g., Cloud Storage, Cloud Functions, BigQuery, Pub/Sub, Vertex AI) to support CCAI deployments. Develop detailed architecture diagrams, technical specifications, and design documents. Ensure solutions are scalable, secure, reliable, cost-effective, and adhere to industry best practices and compliance standards. Conduct technical feasibility studies and Proof-of-Concepts (POCs) to validate architectural approaches. Stay abreast of the latest Google CCAI developments, Generative AI capabilities (including Vertex AI Conversation), and overall contact center AI trends. Project Delivery & Leadership (approx. 50%): Lead and manage the full lifecycle of CCAI projects from initiation to deployment and post-implementation support. Develop detailed project plans, scope definitions, timelines, resource allocation, and budget estimates. Act as the primary technical point of contact for clients and internal stakeholders, ensuring clear communication and expectation management. Oversee and mentor development teams (engineers, NLU specialists, QA) throughout the project lifecycle, ensuring adherence to architectural designs and quality standards. Proactively identify and mitigate project risks, resolving technical and operational roadblocks. Implement Agile methodologies (Scrum/Kanban) to ensure efficient and iterative development cycles. Define and oversee testing strategies, including unit, integration, user acceptance, and performance testing for conversational AI solutions. Collaborate with business analysts, product owners, and operations teams to ensure seamless solution adoption and measurable business impact. Provide expert guidance and troubleshooting support for complex technical issues. Required Qualifications Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. 15+ years of progressive experience in software development, solution architecture, or technical consulting roles. 3-5+ years of hands-on experience designing and delivering Google CCAI solutions, with significant expertise in both CCAI Agent Assist and Dialogflow (ES/CX). Deep understanding of Natural Language Understanding (NLU), Natural Language Generation (NLG), and conversational AI principles. Proven experience integrating Dialogflow solutions with various channels (e.g., Genesys, Twilio, Google Contact Center AI Partner Integrations). Strong proficiency in at least one programming language (e.g., Python, Node.js, Java) for custom integrations and fulfillment logic. Extensive experience with Google Cloud Platform (GCP) services, particularly those relevant to AI/ML and data pipelines. Demonstrated experience leading complex, cross-functional technical projects from concept to completion. Excellent communication, presentation, and interpersonal skills with the ability to articulate complex technical concepts to non-technical stakeholders. Strong analytical, problem-solving, and decision-making abilities. Preferred Qualifications Master's degree in a relevant field. Google Cloud Professional Cloud Architect or Machine Learning Engineer certification. Experience with other Google AI services (e.g., Text-to-Speech, Speech-to-Text, Vertex AI). Familiarity with other contact center technologies and CRM platforms (e.g., Salesforce Service Cloud, Zendesk). Experience with pre-sales activities, including solutioning, effort estimation, and presenting to clients. Understanding of IT security, data privacy (e.g., GDPR, CCPA), and compliance best practices in a contact center context. Experience working in an Agile/Scrum environment.
Posted 1 month ago
5.0 - 10.0 years
0 Lacs
Gandhinagar, Gujarat, India
On-site
Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview * Debit Fraud associate receives the Debit Card fraud claims from the fraud initiation team which are disputed by the customer to review Temp Credit, applicable Fees, Interest charges that were issued to customers account, documents received from the Customer helps us in identifying Chargeback opportunities & resolving the claim and notify the customer & associations (Visa/MC/PULSE). Post chargeback process is complete these claims can be sent back by merchants with compelling evidence and the team will work on Representment/Pre Arb and finally decision the claims. Job Description * Monitor daily performance and work allocation to ensure adherence SLA’s and Critical Business Metrics Provide adequate real-time support to the team by assisting on complex queries and processing volumes whenever required Identify potential risks/issues and build enhanced controls to mitigate/minimize impact Conduct regular floor huddles to cascade process updates & observations Perform Root cause analysis of errors and share observations & enhanced controls to mitigate such errors Proactively review & redesign the existing process steps with the help of automation to improve overall efficiency and effectiveness Engage in improving processes through reengineering, system checks, process automation Point of contact during Business Contingencies to ensure critical activities are duly distributed and worked upon Ability to effectively develop and communicate an “Executive level message” leveraging relevant business data Responsibilities * People Management : Manage Team of 12-15 Associates and support them with day to day operations Actively participate in LOB calls to understand relevant updates and cascade it to the team Drive Change – To identify workflow/systems inefficiencies and come up with new ideas for improvement Develop back up and contingency plans Responding to Ad hoc queries from internal and external clients Update and assist Manager on process performance, management and critical people issues Identify potential people issues amongst the team & resolve the same on a proactive basis Assess performance of team members and conduct performance appraisals Provide coaching and feedback to team members Hold regular team meetings with team members to ensure that there is constant flow of information and knowledge dissemination –query logs, issue resolution Assist new hires such that they are productive on the floor in the shortest possible time frame Assess training needs, provide training opportunities and train new hires and existing staff Appropriately use Rewards & Recognition to energize and motivate team members Handle all logistics related issues: roster management, shift rotations Leave planning, Managing Compensatory Offs, Unscheduled Leave Initiating Disciplinary procedure in conjunction with HR and Reporting manager Ability to multi-task and manage multiple priorities simultaneously Requirements * Education * Graduate in any stream Experience Range * 5 to 10 years Foundational skills * People Management Skills – Managing minimum team size of 20 associates Industry – BFSI/Consumer & Retail Banking background Excellent and Effective Communication Skills - both verbal & written MS Office ( Excel, PowerPoint and Word) Strong analytical, conceptual and problem solving skills; critical thinker Desired skills * Understanding of Six Sigma and Other Process Improvement Methodology Any Certification on Banking Domain Work Timings * Process Timings: 07:30 AM IST to 04:30 PM IST (Should be flexible to work in evening shifts) Job Location * GIFT
Posted 1 month ago
9.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Position Overview Job Title- L3 Support, AVP Location- Pune, India Role Description At the “Service, Solutions and AI” Domain, our mission is to revolutionize our Private Bank process landscape by implementing holistic, front-to-back process automation. We are committed to enhancing efficiency, agility, and innovation, with a keen focus on aligning every step of our processes with the customer’s needs and expectations. Our dedication extends to driving innovative technologies, such as AI & workflow services, to foster continuous improvement. We aim to deliver ‘best in class’ solutions across products, channels, brands, and regions, thereby transforming the way we serve our customers and setting new benchmarks in the industry. As an L2 Support Engineer, you will play a pivotal role in ensuring the stability, performance, and reliability of multiple business-critical applications. You will act as the bridge between end users, L2 support, and software vendor engineering teams, ensuring timely resolution of incidents and proactive issue management. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Diagnose and resolve complex technical issues escalated from L1 and L2 support, including in-depth analysis of existing processes and the underlying system landscape. Analyze system logs, perform root cause analysis, and implement long-term solutions to prevent recurrence. Act as a Subject Matter Expert (SME) for assigned applications, systems, or products, ensuring deep functional and technical understanding. Manage incident and problem tickets raised by stakeholders, ensuring timely resolution and clear communication throughout the lifecycle. Provide mentorship and technical guidance to junior team members and other support levels. Create and maintain comprehensive documentation, including known issues, resolution steps, and standard operating procedures. Develop internal technical guides and knowledge base articles to support both team operations and end-user self-service. Collaborate with development teams to identify, troubleshoot, and resolve software bugs or system-level issues. Work closely with IT Application Owners (ITAOs) to support technical deliverables and, when required, contribute to infrastructure development or support. Partner with cross-functional teams to provide technical insights and ensure alignment with business objectives. Demonstrate ownership by proactively initiating and driving L3-level tasks to completion without waiting for formal assignment. Communicate complex technical information effectively to non-technical stakeholders. Monitor system performance and reliability, implement preventive measures, and update monitoring configurations as needed. Administer and maintain monitoring tools (e.g., NewRelic, Geneos) and manage application job scheduling tools. Handle certificate renewals to ensure uninterrupted application functionality and compliance. Execute SQL and shell scripts upon business request, ensuring accuracy and auditability. Automate repetitive manual tasks using tools such as Ansible to improve operational efficiency. Participate in disaster recovery (DR) drills, system upgrades, patching, and other maintenance activities. Your Skills And Experience Experience in Technical Issue Resolution: At least 9+ years of experience diagnosing and resolving complex technical issues escalated from L1 and L2 support levels. System Monitoring and Analysis: Analyze system logs, monitor system health using tools, conduct root cause analysis, and implement solutions. Unix/Linux and Oracle Expertise: Proficiency in Unix/Linux operating systems and Oracle Database management. Windows Server and MS SQL Expertise: Proficient in managing and troubleshooting Windows Server environments and working with MS SQL Server for configuration, maintenance, and Database Management. SQL Proficiency: Strong command of SQL for querying, performance optimization, data analysis, and database management tasks. Shell Scripting (Linux and PowerShell): Proficient in developing and maintaining automation scripts using Linux shell scripting and Windows PowerShell for system administration, task automation, and operational efficiency. Certificate Management (SSL, TLS and Device Certificates): Experienced in managing SSL, TLS certificates and handling IEEE 802 device certificates for secure communication and authentication across systems. Networking Fundamentals: Knowledgeable in networking concepts and protocols, with practical experience in configuring and troubleshooting network-related issues in enterprise environments. Middleware and Tool Proficiency: Excellent knowledge of Unix/Linux, Webservices, messaging systems (JMS/MQ), and ticketing tools like ServiceNow. ITIL Process Knowledge: Familiarity with incident management, problem management, and handling service requests raised by business stakeholders. Application and Batch Processing: Experience with batch processing, application servers (Tomcat/Apache HTTPD), testing, and debugging. Monitoring and Scheduling Tools: Excellent knowledge of monitoring and scheduling tools; familiarity with UCD and BitBucket is a plus. Change Management Ownership: Ability to create and manage ServiceNow change tickets from initiation to production implementation with proactive ownership. DevOps and Collaboration Tools: Hands-on experience with DevOps tools and CI/CD pipelines including JIRA, Confluence, GIT, and BitBucket. System Housekeeping: Workable knowledge of housekeeping activities such as garbage collection and cache clearing. Troubleshooting and Analysis: Strong troubleshooting capabilities paired with solid analytical skills. Cloud Platform Exposure: Experience with cloud platforms, preferably GCP, though not mandatory. Unix/Linux Proficiency: Strong command over Unix/Linux systems including shell scripting and command-line operations. Analytical Thinking: Excellent analytical and conceptual thinking abilities. Agile Team Collaboration: Demonstrated independence and initiative in agile delivery teams. Cloud Architecture Understanding: High-level understanding of cloud models (IaaS, PaaS, SaaS) and ability to meet tight deadlines. CI/CD Pipeline Development: Skilled in using GitHub CI, Jenkins, TeamCity, Ansible, and building CI/CD pipelines. Source Control and Monitoring Tools: In-depth knowledge of source control systems (GitHub, BitBucket) and monitoring tools like Prometheus, Grafana, Geneos, AppDynamics, and New Relic. Infrastructure as Code: Familiarity with Infrastructure as Code tools like Terraform and relational databases. Enterprise Development Exposure: Basic experience in delivering quality code in enterprise-scale environments with exposure to cloud security and operations. Financial Services Domain Knowledge: Practical knowledge gained in Financial Services environments and database systems. Educational Qualification: Holds a bachelor’s degree in computer science or an equivalent field. Distributed Team Experience: Experience working with distributed development teams across Europe (Germany and Romania) and India, with familiarity in SDLC. Communication Skills: Excellent written and verbal communication skills across all levels, including senior management. How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi. Responsibilities: 3 to 5 years of experience. Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.) Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards Maintain BSU tool Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Previous relevant experience preferred Education: Bachelor's degree/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Operations - Services ------------------------------------------------------ Job Family: Business KYC ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
Posted 1 month ago
5.0 - 8.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Location Dhankot - Haryana, India FORVIA HELLA is a listed, international automotive supplier. Coming together with Faurecia in the FORVIA Group, we build the world's seventh largest supplier of automotive technologies. As a global market leader in high-growth areas, FORVIA employs 157,000 people worldwide. FORVIA HELLA therein stands for high-performance lighting technology and automotive electronics. At the same time, we cover a broad service and product portfolio for the spare parts and workshop business as well as for manufacturers of special vehicles with our Business Group Lifecycle Solutions. With around 37,500 employees at over 125 locations, the Company is active worldwide and generated adjusted sales of € 8.1 billion on a preliminary basis in the fiscal year 2023. YOUR TASKS Responsible for Design and Development of geartrains for automotive & general appliances (Household & industrial) applications. Perform Gear Tooth fatigue & Gear Life calculations. Ability to think out of the box and be able to work in cross-functional team. Planning and executing gear design activities, developing design solutions to meet performance targets, collaborating with different suppliers, root cause analysis & resolution of issues discovered during validation testing. Support Team with Gear manufacturing tooling Should have conceptual knowledge of Gear design, Gear topology selection for automotive actuator applications. Perform analytical Gear design calculation and correlation with simulation results. To independently handle tasks from RFQ stage. Will be responsible for defining the Gear configuration and RFQ replies based on Gear performance parameters, environmental and life aspects Should be able to handle technical discussions, finalization of deviation or technical sign off documents, initiation of design phase, finalization of parameters in design phase, development of product sample ‘A’ and ‘B’ Able to work as part of integrated global teams Collaborate with Cross functional teams for DFMEA, and DVP documentations To manage detailed designing concepts e.g. (plan drawings, analysis, BOM preparation, material selection, costing, inspection standards for parts and products, Layout planning) Should be able to execute VA/VE projects for cost optimization, localization Knowledge of Indian & Global standards – IS, DIN, ISO etc Your Qualifications Skills Requirement: Significant exposure in performing engineering duties as well as implementing application of standard engineering principles and practices. Proficient in spearheading R&D initiatives, design, testing & validation, process improvement and systems designing initiatives & plans. An effective communicator with honed interpersonal, leadership, problem solving and analytical skills. To manage detailed designing concepts e.g. (plan drawings, analysis, BOM preparation, material selection, costing, inspection standards for parts and products). Implement robust design methodology to meet application, NVH, lifetime requirements. Good communication skills to discuss and present simulation findings with respective teams and suggesting steps to further optimize/ improvise the design. Knowledge of DFSS, DFM, DFS tools Support Manufacturing team with Tool selection & support. Vendor evaluation and selection Qualification Graduate / Postgraduate degree in Mechanical Engineering 5 to 8 years of relevant experience in using Gear design software – Kisssoft, Romax Gear design & analytical calculations for different gear topologies Sound Knowledge of ISO, DIN standards Sound knowledge of Tolerance, Fatigue & lifetime calculations Good communication skills and experience in interacting with global customers Good understanding of tool selection for gear manufacturing Excellent communication in English and Hindi. (Both Written and spoken) Even if you do not meet all our requirements, do not hesitate to apply to us, because the further development of our employees is very important to us and opens up a wide range of opportunities for you in our company. FORVIA HELLA stands for the variety of all employees. Inclusion and diversity are firmly anchored in our company culture. We are continuously looking for new team players and welcome applications from all interested parties, regardless of their ethical and social background, age, religion, gender, disability, sexual orientation or identity. HELLA India Automotive Pvt Ltd. Kavita Saru
Posted 1 month ago
10.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature. Assistant Manager (Automation & Instrumentation) - Your future position? As the Assistant Manager - Automation & Instrumentation, you will play a pivotal role in supporting all aspects linked to operational technology systems (Hardware & Software) internally or by vendor support and ensuring that all Givaudan standards are applied. Your primary responsibilities will include project systems integration support and site OT systems' life cycle management. You will be reporting directly to the Site Engineering Manager and based in Ranjangaon, Pune. Sounds interesting? In this exciting role you also will be responsible in: Collaborate with vendors, consultants, OEMs, and internal stakeholders to lead capacity expansion and new capability projects, overseeing all phases from initiation and planning to execution, monitoring, control, and closure. Manage annual capital expenditure (capex) budgets, forecasting, and achieving monthly capex targets. Design, develop, and maintain existing automation and control systems. Work closely with consultants, vendors, design engineers, purchasers, and other stakeholders to ensure the successful completion of projects. Troubleshoot process automation and instrumentation issues as needed. Ensure compliance of instruments with health and safety regulations. Provide support to other engineering functions, including maintenance and utilities, as required. Participate in audits and ensure compliance with documentation standards. Lead projects, ensuring completion of Management of Change (MOC), Pre-Startup Safety Review (PSSR), and other mandatory requirements. Collaborate with global vendors and engineering teams to implement best practices and ensure effective execution. Participate in audits and maintain compliance with documentation requirements. You? Are you someone who wants to grow and shape your own world? Who needs a new challenge and bring excellent contribution to the company? Then come and join us - and impact your world. Your professional profile includes: Bachelor's degree in Automation & Instrumentation Engineering or a related field. Post-graduate degree such as MBA would be a plus. Minimum of 10 years of experience in a similar role within manufacturing envrionment. Proficient in PLC programming, PanelView HMI screens, SCADA application programming, as well as familiarity with VM, Windows Server, Industrial Thin Clients, and KepServer. Understanding of electrical and mechanical equipment. Knowledge of EHS and food safety regulations is advantageous. Strong communication and stakeholder management skills. Proven track record of leadership and team management skills. Experience with SAP or similar tools are good-to-have. Fluency in English. Open to travel between sites (Pune, Daman & Roha). Our Benefits Attractive package with benefits. Excellent opportunities for progressive learning and development. A creative team environment that will inspire you. Comprehensive healthcare and retirement plan. At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives. You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.
Posted 1 month ago
70.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities. Clinical Support & Education Provide clinical support during the initiation and maintenance of CRRT. Deliver education and training to ICU nurses, nephrologists, intensivists, and dialysis staff. Maintain up-to-date clinical knowledge and share best practices with hospitals. Therapy Implementation & Protocol Support Support new customer onboarding including setup, device verification, and in-service training. Collaborate with hospitals to develop and implement CRRT protocols and guidelines. Provide recommendations on anticoagulation strategies, fluid management, and machine settings. Product Expertise & Troubleshooting Serve as a technical and clinical expert for CRRT machines, disposables, and software. Assist in troubleshooting clinical or technical issues with CRRT delivery. Coordinate with Service Engineers for device integration. Collaboration & Field Support Work closely with Sales, Marketing, and Medical Affairs teams to ensure clinical alignment. Attend conferences, workshops, and product demonstrations as needed. Assesses on a continuous basis customer satisfaction and operational effectiveness to ensure optimal care and delivery. Documentation & Compliance Document training sessions, support visits, and clinical outcomes. Ensure ethics & compliance with company policies and healthcare regulations. Ensuring that work unit activities, penetration, and/or quality indicators are documented in accordance with organizational guidelines. Reasonable Accommodation Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link Recruitment Fraud Notice Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
Posted 1 month ago
0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Join our Team About this opportunity: We at Ericsson are excited to present an opportunity to join our Human Resources department as an HR Administrator. HR Automation Analyst is a professional, who specializes in optimizing business processes through the use of automation technologies. Their primary role is to identify areas within an organization where automation can improve efficiency, reduce manual effort, and enhance overall productivity. Here are some key responsibilities and skills associated with the role of an Automation Analyst. What you will do: Requirement Gathering: Work closely with stakeholders to understand their needs and gather requirements for automation projects. Automation Design: Design and develop automation solutions, considering the most suitable technologies and tools for the specific requirements. Testing and Quality Assurance: Conduct thorough testing of automation solutions to ensure they meet quality standards and are free of errors. Implementation: Oversee the deployment and implementation of automation solutions, coordinating with relevant teams and departments. Monitoring and Maintenance: Monitor the performance of automated processes and provide ongoing support and maintenance as needed. Documentation: Create comprehensive documentation for automation processes, including design specifications, test plans, and user manuals. Training: Provide training to end-users and other stakeholders on how to use and interact with automated processes. The skills you bring: Technical Proficiency: Strong understanding of automation tools and technologies, such as SQL, VBA, PowerApp, PowerAutomate, SharePoint, SuccessFactors Reporting, workflow automation, and scripting languages. Analytical Skills: Ability to analyze complex business processes and identify areas for improvement and automation. Communication Skills: Effective communication skills to collaborate with different teams and convey technical information to non-technical stakeholders. Problem-Solving: Aptitude for problem-solving and troubleshooting issues related to automation processes. Project Management: Ability to manage automation projects from initiation to completion, ensuring they align with organizational goals and timelines. Team Collaboration: Ability to work collaboratively with cross-functional teams and departments.
Posted 1 month ago
55.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR ROLE We are looking for a candidate who would be responsible for processing complex transactions, resolving complex process related issues, preparation and finalization of the period and close activities and reporting (including the interactions with Client’s Financial Controllers) and performing and reviewing the reconciliations. The candidate will manage team of individuals and support them in the daily activities as well as in their development and manage the Client relationship, usually on the local country level. In this role you will play a key role in: Reviewing and approving of General Ledger Journals, Accruals, Provisions, Allocations and other entries according to the schedule and agreed Client Desktop Procedures Initiation of accounting entries based on the non-standard events and accounting rules not directly described in the Desktop Procedures, but resulting from other Policies and Accounting Manuals Reviewing of fixed asset related entries, based on the requests and according to schedule and agreed Client Desktop Procedures Monitoring fixed assets related transactions and budgets and contacting the fixed asset owners to initiate the fixed asset capitalization Reviewing bank statements reconciliations, as well as balances on the sub bank accounts Monitoring the status of Intercompany reconciliations and agreement of Intercompany balances with counterparties YOUR PROFILE Monitoring the status of Intercompany netting / settlements Preparation and execution of Period End Close related activities according to agreed time table and procedures Monitoring of Period End Close progress, interacting (and escalating if required) with Client’s Finance Controllers or Process Owners to ensure timely closure and reporting Preparation of Period End Reporting packs (i.e. Trial Balance review) and its review and sign off with Clients Financial Controllers Reconciliation of medium / high risk balance sheet accounts and review of low/medium risk reconciliations Review of operational reports from the area of expertise and adding the analytical insights to it. What You'll Love About Working Here We recognize the significance of flexible work arrangements to provide support. Be it remote work, flexible work hours or alternative work schedules, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Posted 1 month ago
0 years
0 Lacs
Gurgaon
On-site
Gurgaon,Haryana,India Job ID 769748 Join our Team About this opportunity: We at Ericsson are excited to present an opportunity to join our Human Resources department as an HR Administrator. HR Automation Analyst is a professional, who specializes in optimizing business processes through the use of automation technologies. Their primary role is to identify areas within an organization where automation can improve efficiency, reduce manual effort, and enhance overall productivity. Here are some key responsibilities and skills associated with the role of an Automation Analyst. What you will do: Requirement Gathering : Work closely with stakeholders to understand their needs and gather requirements for automation projects. Automation Design : Design and develop automation solutions, considering the most suitable technologies and tools for the specific requirements. Testing and Quality Assurance : Conduct thorough testing of automation solutions to ensure they meet quality standards and are free of errors. Implementation : Oversee the deployment and implementation of automation solutions, coordinating with relevant teams and departments. Monitoring and Maintenance : Monitor the performance of automated processes and provide ongoing support and maintenance as needed. Documentation : Create comprehensive documentation for automation processes, including design specifications, test plans, and user manuals. Training : Provide training to end-users and other stakeholders on how to use and interact with automated processes. The skills you bring: Technical Proficiency: Strong understanding of automation tools and technologies, such as SQL, VBA, PowerApp, PowerAutomate, SharePoint, SuccessFactors Reporting, workflow automation, and scripting languages. Analytical Skills: Ability to analyze complex business processes and identify areas for improvement and automation. Communication Skills: Effective communication skills to collaborate with different teams and convey technical information to non-technical stakeholders. Problem-Solving: Aptitude for problem-solving and troubleshooting issues related to automation processes. Project Management: Ability to manage automation projects from initiation to completion, ensuring they align with organizational goals and timelines. Team Collaboration: Ability to work collaboratively with cross-functional teams and departments.
Posted 1 month ago
0 years
3 - 6 Lacs
Okhla
On-site
Strategic role: Identifying and research opportunities for business growth in new and existing markets also finding potential customers through databases, networking and market research. Developing and maintaining relationship with key Customer like developers, hotels, consultants Purchase Manager, Architect in target organizations etc Reviving old customers Sales and marketing · Achieving monthly sales target through sales initiative · Drafting proposals, presentations, and contracts tailored to client needs. · Conducting meetings, presentations, and product demonstrations. · Negotiating pricing and terms of sales agreements · Tailor solutions to client-specific challenges and objectives. · Oversee the full project lifecycle from initiation to closure. Client Management: Focus on customer retention through good service and relationship management to encourage repeat business. Identify cross-selling and upselling opportunities within existing client accounts. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person
Posted 1 month ago
8.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Title Manager/Senior Manager/AVP - Landlord Representation (Leasing) Job Description Summary This position is responsible for generating revenue in the landlord representation vertical through business leads, acting as a domain and geography expert with strong client interface skills. Job Description About the Role: Implement real estate plans under the broader spectrum of key accounts, new accounts, and repeat business targets, with an understanding of the client’s strategic real estate goals. Assist with project initiation and scope definition, identification of clients’ needs, goals, objectives, constraints, timing, and budget. Prioritize assignments and adhere to client-driven priorities, commitments, and milestones. Oversee a variety of analyses and all relevant documents, including but not limited to: project initiation, requests for proposals (RFPs), proposal comparison packages, letters of intent, and broker’s opinions of value for quality and innovation. Work closely with Cushman & Wakefield’s Leasing team and/or the client’s Lease Administration, other IPC’s,Project Management, Facility Management, and Finance/Accounting teams to ensure integration between the service lines. Engage with the client and periodically update them on market trends, competition, transactions, and strategies with a reporting mechanism to align with client expectations. Ensure the flow of communications with the landlord and manage expectations. Generate business through direct corporate marketing channels and indirect associates/broker channels. Understand basic technical aspects (no formal qualification needed) of a Real Estate Office Project. About You Supervise and work closely with team members on development needs to achieve collective and individual team targets. Possess in-depth knowledge of financial terms and principles. Review complex financial/business analysis and reports prepared by subordinates. Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert-level analytical and quantitative skills with proven experience in developing strategic solutions. MBA preferred or any similar combination of education and experience. Preferably 8+ years of applicable industry tenure. Demonstrated experience in managing a team of interdisciplinary individuals. Self-driven individual with execution and client query handling responsibilities. Proficient in using advanced tools in PPT presentations and Excel. Effective coordination skills with various clients, vendors, sites, etc. Corporate client handling skills are necessary. Ability to understand client needs and find suitable solutions. Service-oriented background. Ability to network. Ability to contribute and work as a team member. Why Join Cushman & Wakefield? As One Of The Leading Global Real Estate Services Firms Transforming The Way People Work, Shop, And Live, Working At Cushman & Wakefield Means You Will Benefit From Being part of a growing global company. Career development and a promote-from-within culture. An organization committed to Diversity and Inclusion. We’re committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment, focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion-from-within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional, and technical capabilities, and we reward with a comprehensive employee benefit program. We have a vision of the future, where people simply belong. That’s why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity, or persons with disabilities and veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us. INCO: “Cushman & Wakefield”
Posted 1 month ago
0.0 - 3.0 years
0 Lacs
India
On-site
Candidate with 0-3 years of experience in the field of Sales of IT Industry. Freshers to learn are also welcome to apply. Profile requires candidates to maintain their respective territory assigned to them for sales, enroll more B2B clients and take charge of smooth functioning of operations in their area. Coordinate with the technical team to determine client need, project feasibility and respond to inquiries Finding new clients and understanding their requirements, discussing the quotes, negotiating, and closing deals Client Management and Servicing from Project Initiation to Completion Managing and retaining relationships with existing clients Strong Communication Skill Team Management Planned visits maybe required. Target and Growth Oriented applicants may only apply. English Speaking Candidates with Good Communication Skills. Job Types: Full-time, Permanent, Fresher Schedule: Monday to Friday Morning shift Work Location: In person
Posted 1 month ago
0 years
14 - 15 Lacs
India
On-site
Job Description We are looking for a highly skilled Embedded Software Developer with expertise in VOIP, SIP, and IMS technologies to join our team. The ideal candidate will have strong experience in Embedded C/C++ development and a deep understanding of Linux operating systems . You will play a key role in designing, developing, and maintaining advanced communication systems ensuring high performance and reliability. Key Responsibilities Design, develop, and maintain VoIP applications and services. Implement and optimize SIP (Session Initiation Protocol) solutions. Work with IMS (IP Multimedia Subsystem) architecture to enhance communication services. Collaborate with cross-functional teams for seamless integration of VoIP solutions. Troubleshoot and resolve technical issues related to VoIP, SIP, and IMS systems. Ensure security, scalability, and reliability of communication systems. Write clean, maintainable, and efficient code following best practices. Key RequirementsEducation Bachelor’s or Master’s degree in Computer Science, Electronics, or related Engineering disciplines. Technical Skills Embedded C/C++: Strong programming skills with extensive hands-on experience. Linux: Proficiency in Linux OS, including kernel development and user-space programming. VOIP Protocols: In-depth understanding and experience with VoIP protocols and technologies. SIP and IMS: Solid knowledge of SIP and IMS standards and protocols. Debugging Tools: Proficient with debugging tools and techniques for embedded systems. Version Control: Experience with Git or other version control systems. Competencies Excellent problem-solving and analytical skills. Strong communication and teamwork abilities. Attention to detail and ability to work in a fast-paced environment. Work Mode Location: Chennai Work Type: Work from Office Job Type: Full-time Pay: ₹120,000.00 - ₹130,000.00 per month Schedule: Morning shift Work Location: On the road
Posted 1 month ago
1.0 years
1 - 4 Lacs
India
On-site
Company Overview Fire Systems Pvt Ltd is a trusted provider of Electrical and Fire System solutions based in Ahmedabad. We support businesses of all sizes in achieving fire safety compliance through customized, high-quality services. Our team is committed to customer satisfaction and believes in a collaborative approach that ensures successful project outcomes and long-term partnerships. Role Overview We are seeking a dedicated and skilled Engineer to join our growing team. The selected candidate will manage and execute fire alarm service projects, ensuring timely completion, client coordination, and compliance with industry standards. This is a hands-on role involving project planning, technical troubleshooting, system testing, and cross-functional collaboration. Key Responsibilities Manage fire alarm service projects from initiation to completion. Ensure projects are delivered on time and within budget. Conduct site visits for project assessment and provide technical guidance. Coordinate with clients, technicians, and subcontractors for smooth project flow. Perform equipment checks, system walk-downs, and technical documentation reviews. Troubleshoot issues during project execution and assist with system repairs. Maintain accurate records including reports, drawings, and specifications. Ensure all installations comply with fire safety codes, industry standards, and regulations. Keep up-to-date with technological advancements and suggest improvements. Key Skills & Qualifications Minimum 1 year of experience in fire systems, ELV, or access control. Hands-on experience with fire alarm systems, preferably Honeywell or similar. Strong understanding of fire codes, safety standards, and technical specifications. Project management capabilities with the ability to manage multiple projects. Knowledge of ELV systems, access control, and basic networking preferred. Bachelor's degree in a relevant field is preferred. Strong communication and client-handling skills. Job Benefits Health Insurance Paid Sick Leave Provident Fund Work Schedule Shift: Day shift Location: Ahmedabad Project sites as assigned across PAN India. Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Education: Diploma (Preferred) Experience: Fire systems: 1 year (Required) ELV: 1 year (Required) access control, networking: 1 year (Required) Location: Science City, Ahmedabad, Gujarat (Required) Willingness to travel: 100% (Preferred) Work Location: In person Application Deadline: 30/07/2025 Expected Start Date: 15/07/2025
Posted 1 month ago
0 years
4 - 5 Lacs
India
On-site
Key Responsibilities: Cross-Department Coordination: Ensure smooth coordination and communication with all departments for effective HR functioning. Branch Report Follow-up: Follow up with all branches for timely and accurate submission of HR and operational reports. Report Analysis & Escalation: Analyze reports received from branches and present actionable insights to the HR Business Partner (HRBP) or Chairman. Implementation Support: Actively participate in implementation of HR strategies, initiatives, and processes across all branches. Cultural Alignment: Promote and maintain a unified organizational culture across branches aligned with Surat Head Office values and practices. Compliance Management: Ensure timely initiation and adherence to statutory and organizational HR compliances. HR Operations Oversight: Manage and keep all HR functions up to date, including: Recruitment & Onboarding Learning & Development (L&D) Employee Engagement (EE) Employee Wellbeing Payroll Administration Legal & Regulatory Compliances Periodic HR Audits: Plan and conduct regular HR audits across branches to ensure process compliance and continuous improvement. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person
Posted 1 month ago
2.0 - 3.0 years
0 Lacs
Gāndhīnagar
On-site
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Senior Technical Coordinator Integrated Facilities Management – Leading Global Technology company (India) Here in India, we manage 23 sites, hosting over 130 people. Our client’s mission "to organize the world's information and make it universally accessible and useful" has helped it become one of the few companies in the world worth more than one trillion US dollars. The Asia Pacific region is an important part of our client’s success: occupying 65 offices across 13 countries. JLL helps our client achieve its ambitions by delivering the services and supporting the spaces that enable their business to thrive. Kick start your career by working in a team managing some of the world's most inspiring office spaces. With nearly 10 million square feet of office space across Asia, there is plenty of room to grow! The JLL account team has developed a unique culture, drawing and adapting from JLL and our client’s way of working and thinking. What this job involves: Providing onsite support You will be the Site leads reliable resource on whom we can bank on for all technical expertise. You’ll achieve this by responsibly performing routine site checks and inspections to ensure all critical procedures and equipment management best practices are implemented and followed. Also we would look at your technical skills and suggest if any processes can be improved and implement cost saving measures. There will be questions that will arise while you are at the forefront and your contributions should be inline with team thoughts and motive. You’ll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination. You’ll need to ensure we hit key performance indicators and meet our service level agreements. Key aspects Monitor day to day technical operations activity for the site. Support to ensure adequate supply of materials including Electrical, plumbing, Carpentry Coordinate with the landlord team to ensure compliance with statutory regulations on fire, health and safety standards & building management Coordinate with vendor staff & staff on site to ensure the smooth operation Routinely inspect the building, have regular walk arounds and raise tickets for closure of the identified snags on a daily basis Assess & analysis of the readings for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc Support the asst manager- technical in identifying energy management, saving opportunities, risk management. Client/Stakeholder Management Proactively engage stakeholders to ensure that on site client’s expectations are met though high levels of customer service Build and develop effective client / stakeholder relationships across multiple levels of the organisation Proactively understand the customers/ employees needs and act on them before being requested Finance Management Accurate billing and invoicing Adherence to the monthly forecast Invoice management. Procurement & Vendor Management Work on getting quotations as per site need Sharing indents for monthly material supply Zero stock out of situation Other Key Activities Participate in emergency evacuation procedures including crisis management and business continuity Take readings for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc Energy management, saving opportunities, risk management & engineering systems audits Preparing floor register for Health and Safety Issues for client 24/7 emergency call support and site attendance is require Meeting the clients’ facilities needs At JLL, we put client satisfaction at the front and centre of everything we do. If you share our values, we will be more than happy to work with you. In this role, you’ll be responsible for working closely with clients and suppliers onsite to identify the facility-related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as you’ll take part in the procurement of vendors and services from time to time. You’ll also lend the team a handy support including any basic duties required by the building , driving consistent improvements in implementation and service delivery. Making everyone safe and risk-free Do you value workplace safety? If so, you’ll be a perfect fit for the job. In this role, you will ensure everyone’s health and safety by keeping safe workplace procedures in place and order. Attention to detail combined with high level analytical skills are vital for success in this role, you’ll need to make qualitative and quantitative decisions along with expectations to carry out procedures always. At the same time, this role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans. You’ll also be expected to follow escalation and incident reporting procedures and comply with the firm’s guidelines and strategies. Sound like you? To apply, you need to be a: Enthusiastic and Evolving Do you have prior experience in energy management, saving opportunities, risk management or other related fields? Do you have an understanding of local occupational health and safety requirements, critical facilities and vendor management? What we are looking at is A degree or a professional qualification in Engineering / Technical Services and a 2-3 years relevant experience would be an advantage . If you are knowledgeable in various Technical systems then You are the one who we’re looking for! Team player We at JLL have unmatched excellence that is only made possible by team work—a core value we want you to possess. Likewise, you must have a proven track record of flawless Project Initiation and execution, all while following company standards and procedures. As the Technical Coordinator, we would expect you to support the team and work well with others toward achieving targets. Ensuring that the team practices our core Workplace behaviours and ethics is also under your mandate. Performance traits It is important that you possess the quality of a smooth interaction with the workplace teams and the vendors to deliver efficient services. We'll count on you to address conflicts and manage priorities effectively. Likewise, you must be an excellent communicator who always faces customers with a smile , even when times get rough occasionally. You will be required to You’ll take the time to listen to people in order to apply your expertise and create maximum positive impact. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! What you can expect from us At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Posted 1 month ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39928 Jobs | Dublin
Wipro
19400 Jobs | Bengaluru
Accenture in India
15955 Jobs | Dublin 2
EY
15128 Jobs | London
Uplers
11280 Jobs | Ahmedabad
Amazon
10521 Jobs | Seattle,WA
Oracle
9339 Jobs | Redwood City
IBM
9274 Jobs | Armonk
Accenture services Pvt Ltd
7978 Jobs |
Capgemini
7754 Jobs | Paris,France