Application Management Senior Specialist NTT DATA Services

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As an AppBank SDLC Production Support Specialist (L2), your primary responsibility will be to provide systems and application support for Software Delivery Lifecycle Operations & Wavefront Products. You will collaborate with technology teams to analyze and resolve issues related to Code Compile, Builds, Artifact, Pipelines, and software distribution. Additionally, you will assist in configuration management to support CICD workflows and identify defects, discrepancies, and trends through troubleshooting. Infrastructure support of products and systems to enable automation and efficiency will be a key part of your role. You will need to understand regional dependencies and drive regional technical requirements, while providing application lifecycle support for critical GS Internet-facing applications with a continuous focus on improvement and performance measurement. Meeting regulatory obligations, internal & external audits, privilege management (re)certification, incident management, reporting of production outages, root cause analysis, and follow-ups are also part of your responsibilities. Building and maintaining relationships with various GS technology and business organizations is essential. You will contribute to the technical understanding and promotion of new and existing standards, solutions, and tools, as well as handle local change management and incident management representation for critical infrastructure products. Interface directly with the local client base, executing their requirements within a global framework. To excel in this role, you should have 3 to 5 years of work experience on LINUX system platforms and possess good Linux Scripting/Development skills in Perl, Bash, JAVA, Python, or any other relevant language. Knowledge in technologies like Autosys, CRON, NIS, Apache, Tomcat, RDBMS, Public/Private Cloud, SDLC, CVS, SVN, GIT, Maven, GITLAB, Docker, Jenkins, DevOps dependencies, and config management tools is required. Strong analytical and troubleshooting capabilities, ITIL, ITSM experience, excellent soft skills, and communication (verbal and written) are essential. You must be willing to work in rotational shifts, multitask in a high-paced environment, have a problem-solving attitude, and be able to face technical challenges. Experience in global client-facing support teams, working within a global team, supporting a large number of servers, and in the financial institution environment would be advantageous. Multiple application support experience is also a plus for this role.,

Posted 1 week ago

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